Period
to 28 July 2017

The median annual salary for a Voice Support Engineer was £40,000 in advertised job vacancies during the 6 months to 28 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Voice Support Engineer
UK
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 1177 1210 1283
Rank change year-on-year +33 +73 +30
Permanent jobs requiring a Voice Support Engineer 17 57 25
As % of all permanent IT jobs advertised in the UK 0.010% 0.028% 0.011%
As % of the Job Titles category 0.010% 0.029% 0.012%
Number of salaries quoted 16 52 23
UK median annual salary £40,000 £42,500 £32,500
Median salary % change year-on-year -5.88% +30.77% -17.20%
10th Percentile £31,875 £22,500 £25,000
90th Percentile £61,250 £53,750 £52,500
UK excluding London median annual salary £40,000 £38,000 £32,500
% change year-on-year +5.26% +16.92% -7.14%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 171481 194469 213188
As % of all permanent IT job vacancies advertised in the UK 95.98% 96.49% 96.54%
Number of salaries quoted 139295 163512 174859
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Voice Support Engineer
Job Vacancy Trend

Job postings that featured Voice Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Voice Support Engineer in the UK

Voice Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Support Engineer.

Salary trend for Voice Support Engineer in the UK

Voice Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Voice Support Engineer over the 6 months to 28 July 2017.

Salary histogram for Voice Support Engineer in the UK

Voice Support Engineer
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Voice Support Engineer within the UK over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 17 £40,000 -9.09%
London +48 11 £50,000 -
UK excluding London +37 6 £40,000 +5.26%
South East +58 5 £40,000 +6.67%
Midlands +33 1 £42,500 +34.92%
West Midlands +8 1 £42,500 +107.32%

Voice Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 July 2017, Voice Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Voice Support Engineer in the job title.

1 16 (94.12%) Cisco
2 12 (70.59%) Cisco UCCE
3 10 (58.82%) Cisco CUCM
4 8 (47.06%) Cisco UCCX
4 8 (47.06%) Cisco Certification
5 7 (41.18%) CCNA
5 7 (41.18%) ITIL
6 5 (29.41%) Wireless
6 5 (29.41%) CCNP
6 5 (29.41%) Cisco Wireless
6 5 (29.41%) ITIL V3
7 4 (23.53%) WAN
8 3 (17.65%) LAN
8 3 (17.65%) VoIP
8 3 (17.65%) Project Management
8 3 (17.65%) Telecoms
8 3 (17.65%) IVR
8 3 (17.65%) Performance Improvement
8 3 (17.65%) Verint
8 3 (17.65%) Cisco ICM
9 2 (11.76%) VMware Infrastructure
9 2 (11.76%) Windows Server
9 2 (11.76%) Windows Server 2012
9 2 (11.76%) CCNP Voice
9 2 (11.76%) VMware
9 2 (11.76%) Windows
10 1 (5.88%) DHCP
10 1 (5.88%) TCP/IP
10 1 (5.88%) DNS
10 1 (5.88%) Active Directory

Voice Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Blackberry Enterprise Server
Communications & Networking
1 5 (29.41%) Cisco Wireless
1 5 (29.41%) Wireless
2 4 (23.53%) WAN
3 3 (17.65%) Cisco ICM
3 3 (17.65%) LAN
3 3 (17.65%) VoIP
4 1 (5.88%) DHCP
4 1 (5.88%) DNS
4 1 (5.88%) H.323
4 1 (5.88%) RTP
4 1 (5.88%) TCP/IP
4 1 (5.88%) VLAN
General
1 3 (17.65%) Telecoms
2 1 (5.88%) Banking
2 1 (5.88%) Finance
Miscellaneous
1 3 (17.65%) IVR
2 1 (5.88%) Blackberry
2 1 (5.88%) Smartphone
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Windows Server
1 2 (11.76%) Windows Server 2012
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows 8
Processes & Methodologies
1 7 (41.18%) ITIL
2 5 (29.41%) ITIL V3
3 3 (17.65%) Performance Improvement
3 3 (17.65%) Project Management
4 1 (5.88%) Customer Insight
Qualifications
1 8 (47.06%) Cisco Certification
2 7 (41.18%) CCNA
3 5 (29.41%) CCNP
4 2 (11.76%) CCNP Voice
System Software
1 2 (11.76%) VMware Infrastructure
2 1 (5.88%) Active Directory
2 1 (5.88%) Hyper-V
Systems Management
1 12 (70.59%) Cisco UCCE
2 10 (58.82%) Cisco CUCM
3 8 (47.06%) Cisco UCCX
Vendors
1 16 (94.12%) Cisco
2 3 (17.65%) Verint
3 2 (11.76%) VMware
4 1 (5.88%) Avaya
4 1 (5.88%) Citrix
4 1 (5.88%) Microsoft