Period
to 23 January 2018

The median annual salary for a Voice Support Engineer was £41,500 in advertised job vacancies during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Voice Support Engineer
UK
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 1157 1159 1196
Rank change year-on-year +2 +37 +62
Permanent jobs requiring a Voice Support Engineer 19 34 63
As % of all permanent IT jobs advertised in the UK 0.011% 0.019% 0.030%
As % of the Job Titles category 0.011% 0.020% 0.031%
Number of salaries quoted 17 31 61
UK median annual salary £41,500 £40,000 £52,500
Median salary % change year-on-year +3.75% -23.81% +50.00%
10th Percentile £31,250 £29,000 £36,250
90th Percentile £43,750 £57,500 £57,500
UK excluding London median annual salary £41,500 £35,000 £37,500
% change year-on-year +18.57% -6.67% +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,793 169,672 200,153
% of permanent IT jobs with a recognized job title 96.11% 96.47% 96.59%
Number of salaries quoted 136,587 141,257 167,368
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,000 £26,750
90th Percentile £80,000 £77,500 £76,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

Voice Support Engineer
Job Vacancy Trend

Job postings that featured Voice Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Voice Support Engineer in the UK

Voice Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Support Engineer.

Salary trend for Voice Support Engineer in the UK

Voice Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Voice Support Engineer over the 6 months to 23 January 2018.

Salary histogram for Voice Support Engineer in the UK

Voice Support Engineer
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Voice Support Engineer within the UK over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 19 £41,500 +3.75%
UK excluding London 0 10 £41,500 +18.57%
South East +13 9 £41,500 +18.57%
London -31 9 £32,500 -33.33%
East of England +11 1 £50,000 +65.29%

Voice Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 January 2018, Voice Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Voice Support Engineer in the job title.

1 14 (73.68%) Cisco
2 13 (68.42%) VoIP
3 12 (63.16%) CCNP
3 12 (63.16%) Cisco Certification
4 11 (57.89%) Cisco UCCX
4 11 (57.89%) CCNP Voice
5 10 (52.63%) Unified Communications
6 9 (47.37%) Cisco IPT
6 9 (47.37%) Degree
6 9 (47.37%) MGCP
6 9 (47.37%) H.323
6 9 (47.37%) IP Telephony
6 9 (47.37%) Red Box
6 9 (47.37%) Cisco CME
7 8 (42.11%) Telecoms
8 7 (36.84%) TCP/IP
8 7 (36.84%) QMS
8 7 (36.84%) Cisco CUCM
8 7 (36.84%) Telepresence
9 5 (26.32%) Firewall
10 4 (21.05%) User Experience
10 4 (21.05%) BroadSoft
10 4 (21.05%) Verint
10 4 (21.05%) Handset
10 4 (21.05%) CCVP
10 4 (21.05%) Broadband
11 3 (15.79%) Wireless
11 3 (15.79%) WAN
12 2 (10.53%) Riverbed
12 2 (10.53%) IPFX

Voice Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.26%) Microsoft Office
Communications & Networking
1 13 (68.42%) VoIP
2 10 (52.63%) Unified Communications
3 9 (47.37%) Cisco IPT
3 9 (47.37%) H.323
3 9 (47.37%) IP Telephony
3 9 (47.37%) MGCP
4 7 (36.84%) TCP/IP
4 7 (36.84%) Telepresence
5 5 (26.32%) Firewall
6 4 (21.05%) Broadband
7 3 (15.79%) WAN
7 3 (15.79%) Wireless
8 2 (10.53%) Cisco Nexus
8 2 (10.53%) ISDN
9 1 (5.26%) Cisco ASA
9 1 (5.26%) Cisco IOS
9 1 (5.26%) Cisco PIX
9 1 (5.26%) LAN
9 1 (5.26%) WLAN
General
1 8 (42.11%) Telecoms
2 2 (10.53%) Banking
Miscellaneous
1 4 (21.05%) Handset
1 4 (21.05%) User Experience
Operating Systems
1 1 (5.26%) Windows
Processes & Methodologies
1 7 (36.84%) QMS
2 2 (10.53%) WAN Optimisation
2 2 (10.53%) WFM
3 1 (5.26%) ITIL
Qualifications
1 12 (63.16%) CCNP
1 12 (63.16%) Cisco Certification
2 11 (57.89%) CCNP Voice
3 9 (47.37%) Degree
4 4 (21.05%) CCVP
5 1 (5.26%) CCIE
5 1 (5.26%) CCIE Routing and Switching
5 1 (5.26%) CCNA
5 1 (5.26%) MCITP
5 1 (5.26%) MCSA
5 1 (5.26%) MCSE
5 1 (5.26%) MCTS
5 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
Systems Management
1 11 (57.89%) Cisco UCCX
2 9 (47.37%) Cisco CME
3 7 (36.84%) Cisco CUCM
4 1 (5.26%) SCCM
Vendors
1 14 (73.68%) Cisco
2 9 (47.37%) Red Box
3 4 (21.05%) BroadSoft
3 4 (21.05%) Verint
4 2 (10.53%) IPFX
4 2 (10.53%) Juniper
4 2 (10.53%) Meraki
4 2 (10.53%) Riverbed
4 2 (10.53%) Zeacom
5 1 (5.26%) Citrix
5 1 (5.26%) Microsoft