Period
to 20 June 2019

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 20 June 2019 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
20 Jun 2019
Same period 2018 Same period 2017
Rank 266 346 285
Rank change year-on-year +80 -61 -47
Permanent jobs citing VoIP 1,740 1,580 2,054
As % of all permanent IT jobs advertised in the UK 1.21% 0.92% 1.19%
As % of the Communications & Networking category 7.72% 6.04% 7.45%
Number of salaries quoted 1,454 1,363 1,851
UK median annual salary £40,000 £40,000 £40,000
10th Percentile £21,250 £22,550 £23,000
90th Percentile £61,250 £63,750 £66,250
UK excluding London median annual salary £37,500 £38,500 £37,500
% change year-on-year -2.60% +2.67% -2.60%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 22,544 26,156 27,573
As % of all permanent IT jobs advertised in the UK 15.69% 15.18% 15.99%
Number of salaries quoted 16,975 20,810 22,456
UK median annual salary £46,000 £46,000 £45,000
Median salary % change year-on-year - +2.22% -
10th Percentile £26,000 £26,000 £25,500
90th Percentile £77,500 £75,000 £72,500
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

The salary distribution of IT jobs citing VoIP over the 6 months to 20 June 2019.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 20 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +82 1,632 £40,000 - 67
UK excluding London +67 1,197 £37,500 -2.60% 56
London +79 480 £45,000 -4.26% 14
North of England +77 429 £25,500 -27.14% 17
South East +40 391 £39,000 -2.50% 17
Yorkshire +99 266 £23,000 -42.50% 5
Midlands +42 157 £41,750 +4.38% 7
North West +19 154 £42,500 +34.92% 12
South West +22 120 £45,000 +18.42% 6
West Midlands +37 98 £42,500 +6.25% 4
East Midlands +8 59 £38,000 -5.00% 3
East of England +9 49 £39,250 +1.95% 6
Wales +28 25 £33,000 -14.29% 2
Scotland -9 21 £47,500 +11.76% 1
North East +6 9 £41,000 +39.57%
Isle of Man - 5 £51,000 -

For the 6 months to 20 June 2019, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 872 (50.11%) Cisco
2 782 (44.94%) Firewall
3 754 (43.33%) Active Directory
4 738 (42.41%) Windows
5 695 (39.94%) Microsoft
6 557 (32.01%) VMware
7 531 (30.52%) Cisco Certification
8 528 (30.34%) WAN
9 494 (28.39%) LAN
10 491 (28.22%) Wireless
11 461 (26.49%) Office 365
12 424 (24.37%) ITIL
13 402 (23.10%) Windows Server
14 384 (22.07%) CCNA
15 370 (21.26%) VMware Infrastructure
16 348 (20.00%) Data Centre
17 334 (19.20%) DNS
18 315 (18.10%) TCP/IP
19 307 (17.64%) VPN
20 300 (17.24%) Citrix
21 295 (16.95%) Linux
22 293 (16.84%) Microsoft Office
23 290 (16.67%) Problem-Solving
24 278 (15.98%) DHCP
25 276 (15.86%) CCNP
26 271 (15.57%) Telecoms
27 266 (15.29%) Microsoft Azure
28 258 (14.83%) Microsoft Certification
29 254 (14.60%) MS Exchange
30 247 (14.20%) Windows 10

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 254 (14.60%) MS Exchange
2 136 (7.82%) SharePoint
3 122 (7.01%) Exchange Server 2010
4 110 (6.32%) Skype for Business
5 52 (2.99%) Exchange Server 2013
6 47 (2.70%) IIS
7 37 (2.13%) Apache
8 25 (1.44%) Exchange Server 2007
9 15 (0.86%) Confluence
10 12 (0.69%) Blackberry Enterprise Server
10 12 (0.69%) Tomcat
11 9 (0.52%) nginx
12 8 (0.46%) SharePoint 2013
13 7 (0.40%) SharePoint Server
14 3 (0.17%) Office Communications Server
14 3 (0.17%) SAS
15 2 (0.11%) Exchange Server 2003
15 2 (0.11%) WordPress
16 1 (0.057%) CMS
Applications
1 293 (16.84%) Microsoft Office
2 22 (1.26%) Microsoft Excel
3 18 (1.03%) MS Visio
4 14 (0.80%) Microsoft PowerPoint
5 6 (0.34%) Adobe Creative Suite
5 6 (0.34%) CINEMA 4D
5 6 (0.34%) Maya
5 6 (0.34%) MODO
5 6 (0.34%) NUKE
6 2 (0.11%) Chatbot
6 2 (0.11%) iWork
6 2 (0.11%) Spreadsheet
7 1 (0.057%) InVision
7 1 (0.057%) Photoshop
7 1 (0.057%) Sketch
Business Applications
1 11 (0.63%) Dynamics CRM
2 9 (0.52%) Dynamics AX
3 8 (0.46%) Remedy ITSM
4 7 (0.40%) Q-Pulse
4 7 (0.40%) Sage CRM
5 2 (0.11%) Cisco SocialMiner
5 2 (0.11%) Dynamics NAV
5 2 (0.11%) NetSuite
6 1 (0.057%) Carpe Diem
6 1 (0.057%) Infor LN
6 1 (0.057%) Sage 200
6 1 (0.057%) SAP CRM
6 1 (0.057%) Sentinel
Cloud Services
1 461 (26.49%) Office 365
2 266 (15.29%) Microsoft Azure
3 174 (10.00%) Amazon AWS
4 50 (2.87%) IaaS
5 49 (2.82%) Azure Active Directory
6 35 (2.01%) SaaS
7 24 (1.38%) OneDrive
8 23 (1.32%) G Suite
9 19 (1.09%) Google Cloud Platform
10 18 (1.03%) Dropbox
11 13 (0.75%) Mimecast
12 12 (0.69%) Azure ExpressRoute
12 12 (0.69%) OpenDNS
13 11 (0.63%) PaaS
14 10 (0.57%) Amazon S3
14 10 (0.57%) Slack
15 7 (0.40%) Cloud Computing
16 6 (0.34%) Power Platform
17 4 (0.23%) Amazon ECS
17 4 (0.23%) AWS Fargate
Communications & Networking
1 782 (44.94%) Firewall
2 528 (30.34%) WAN
3 494 (28.39%) LAN
4 491 (28.22%) Wireless
5 334 (19.20%) DNS
6 315 (18.10%) TCP/IP
7 307 (17.64%) VPN
8 278 (15.98%) DHCP
9 211 (12.13%) BGP
10 202 (11.61%) OSPF
11 200 (11.49%) MPLS
12 190 (10.92%) VLAN
13 163 (9.37%) SAN
14 159 (9.14%) Broadband
15 152 (8.74%) Network Security
16 144 (8.28%) Wi-Fi
17 143 (8.22%) ADSL
18 137 (7.87%) 3G
19 136 (7.82%) Internet
20 134 (7.70%) Cisco ASA
Database & Business Intelligence
1 161 (9.25%) SQL Server
2 44 (2.53%) SQL Server 2012
3 28 (1.61%) SQL Server 2008
4 26 (1.49%) MySQL
4 26 (1.49%) SQL Server 2014
5 23 (1.32%) NoSQL
6 19 (1.09%) DB2
6 19 (1.09%) SQL Server 2016
7 16 (0.92%) PostgreSQL
8 13 (0.75%) Relational Database
9 11 (0.63%) SQL Server 2017
10 10 (0.57%) MongoDB
11 7 (0.40%) Amazon RDS
11 7 (0.40%) SQL Server Reporting Services
12 6 (0.34%) Data Warehouse
12 6 (0.34%) Redis
12 6 (0.34%) SQL Server 2005
13 5 (0.29%) Power BI
14 4 (0.23%) Oracle Database
15 2 (0.11%) MS Access
Development Applications
1 49 (2.82%) JIRA
2 44 (2.53%) Git (software)
3 22 (1.26%) Visual Studio
4 19 (1.09%) MSI
5 17 (0.98%) Team Foundation Server
6 12 (0.69%) Jenkins
7 9 (0.52%) Bitbucket
8 7 (0.40%) Visual Studio Team System
9 6 (0.34%) Gradle
9 6 (0.34%) Selenium
10 4 (0.23%) Subversion
10 4 (0.23%) Vagrant
10 4 (0.23%) WebDriver
11 3 (0.17%) Ant
11 3 (0.17%) VSS/SourceSafe
11 3 (0.17%) WinDbg
12 2 (0.11%) webpack
13 1 (0.057%) Axure RP
13 1 (0.057%) Buildbot
13 1 (0.057%) CocoaPods
General
1 271 (15.57%) Telecoms
2 219 (12.59%) Finance
3 95 (5.46%) Retail
4 49 (2.82%) Manufacturing
5 37 (2.13%) Banking
6 36 (2.07%) Legal
7 31 (1.78%) Marketing
8 30 (1.72%) Law
9 19 (1.09%) Electronics
10 11 (0.63%) Financial Institution
11 9 (0.52%) Advertising
12 8 (0.46%) Front Office
13 7 (0.40%) Multimedia
13 7 (0.40%) Pharmaceutical
14 6 (0.34%) Games
15 5 (0.29%) Back Office
16 4 (0.23%) German Language
17 3 (0.17%) Aerospace
17 3 (0.17%) French Language
17 3 (0.17%) Mandarin Language
Job Titles
1 350 (20.11%) Analyst
2 335 (19.25%) Network Engineer
3 209 (12.01%) Support Analyst
4 196 (11.26%) Support Engineer
5 168 (9.66%) IT Support
6 156 (8.97%) Infrastructure Engineer
7 142 (8.16%) Technical Support
8 131 (7.53%) 2nd Line Support
9 123 (7.07%) Technical Analyst
10 112 (6.44%) Technical Support Analyst
11 111 (6.38%) IT Engineer
12 98 (5.63%) Cisco Engineer
13 87 (5.00%) 2nd Line Engineer
14 84 (4.83%) Architect
15 81 (4.66%) 1st Line Support
16 77 (4.43%) IT Support Engineer
17 67 (3.85%) 1st Line Technical Support
18 66 (3.79%) 1st Line Support Analyst
19 63 (3.62%) Service Analyst
20 62 (3.56%) Cisco Network Engineer
Libraries, Frameworks & Software Standards
1 52 (2.99%) XMPP
2 32 (1.84%) WebRTC
3 28 (1.61%) Web Services
4 21 (1.21%) 802.1X
4 21 (1.21%) LDAP
5 19 (1.09%) .NET
6 16 (0.92%) RESTful
7 13 (0.75%) SAML
8 11 (0.63%) STL
9 10 (0.57%) HTML
10 9 (0.52%) FreeSWITCH
10 9 (0.52%) OAuth
11 8 (0.46%) CSS
12 7 (0.40%) COM
12 7 (0.40%) JTAPI
12 7 (0.40%) MFC
12 7 (0.40%) RabbitMQ
12 7 (0.40%) WSH
13 6 (0.34%) HTML5
13 6 (0.34%) REST
Miscellaneous
1 348 (20.00%) Data Centre
2 158 (9.08%) Analytical Skills
3 134 (7.70%) Self-Motivation
4 70 (4.02%) Management Information System
5 59 (3.39%) Video Conferencing
6 58 (3.33%) iPhone
7 45 (2.59%) iPad
8 41 (2.36%) Driving Licence
9 31 (1.78%) Handset
9 31 (1.78%) Public Cloud
10 26 (1.49%) Clustering
11 23 (1.32%) Replication
12 20 (1.15%) User Experience
13 18 (1.03%) Enterprise Software
13 18 (1.03%) IVR
14 17 (0.98%) CCTV
15 15 (0.86%) Smartphone
15 15 (0.86%) Virtual Team
16 14 (0.80%) Fat Client
16 14 (0.80%) Thin Client
Operating Systems
1 738 (42.41%) Windows
2 402 (23.10%) Windows Server
3 295 (16.95%) Linux
4 247 (14.20%) Windows 10
5 183 (10.52%) Windows Server 2012
6 161 (9.25%) Windows 7
7 158 (9.08%) Windows Server 2008
8 77 (4.43%) Android
9 66 (3.79%) Apple iOS
10 64 (3.68%) Windows 8
11 47 (2.70%) Mac OS X
12 41 (2.36%) Windows Server 2003
13 29 (1.67%) CentOS
13 29 (1.67%) Mac OS
14 25 (1.44%) Ubuntu
15 21 (1.21%) Unix
16 20 (1.15%) Red Hat Enterprise Linux
17 13 (0.75%) Windows XP
18 9 (0.52%) Debian
19 8 (0.46%) VMS
Processes & Methodologies
1 424 (24.37%) ITIL
2 290 (16.67%) Problem-Solving
3 187 (10.75%) Infrastructure Engineering
4 161 (9.25%) Service Delivery
5 135 (7.76%) Supplier Management
6 134 (7.70%) Project Management
7 112 (6.44%) Mentoring
8 101 (5.80%) Network Monitoring
9 99 (5.69%) Change Control
10 96 (5.52%) Agile Software Development
11 85 (4.89%) Time Management
12 80 (4.60%) Disaster Recovery
12 80 (4.60%) Load Balancing
13 75 (4.31%) Network Design
14 73 (4.20%) Migration
15 70 (4.02%) Service Management
16 66 (3.79%) PRINCE2
17 63 (3.62%) Change Management
18 62 (3.56%) ITIL V3
19 60 (3.45%) Presales
Programming Languages
1 188 (10.80%) SQL
2 134 (7.70%) PowerShell
3 63 (3.62%) C++
4 48 (2.76%) C
4 48 (2.76%) Python
5 40 (2.30%) Java
6 35 (2.01%) C#
7 27 (1.55%) Bash Shell
8 23 (1.32%) Ruby
9 15 (0.86%) VBScript
10 13 (0.75%) Go
10 13 (0.75%) Objective-C
11 11 (0.63%) JavaScript
12 10 (0.57%) VB
13 8 (0.46%) PHP
14 7 (0.40%) Perl
15 4 (0.23%) Embedded C++
15 4 (0.23%) TypeScript
16 2 (0.11%) Embedded C
16 2 (0.11%) VB6
Qualifications
1 531 (30.52%) Cisco Certification
2 384 (22.07%) CCNA
3 276 (15.86%) CCNP
4 258 (14.83%) Microsoft Certification
5 227 (13.05%) Degree
6 193 (11.09%) MCSE
7 139 (7.99%) VMware Certified Professional (VCP)
8 138 (7.93%) MCITP
9 90 (5.17%) CCIE
10 89 (5.11%) Security Cleared
11 63 (3.62%) MCSA
12 45 (2.59%) CCDP
13 42 (2.41%) SC Cleared
14 39 (2.24%) ITIL Certification
15 38 (2.18%) MCP
16 28 (1.61%) TOGAF Certification
17 27 (1.55%) DBS Check
18 23 (1.32%) Computer Science Degree
19 20 (1.15%) DV Cleared
20 19 (1.09%) AWS Certification
Quality Assurance & Compliance
1 149 (8.56%) ISO/IEC 27001
2 132 (7.59%) SLA
3 101 (5.80%) ISO 9001
4 37 (2.13%) PCI DSS
5 35 (2.01%) GDPR
6 18 (1.03%) COBIT
7 15 (0.86%) QA
8 9 (0.52%) ISO 22301
9 8 (0.46%) Cyber Essentials
10 7 (0.40%) Cyber Essentials PLUS
11 6 (0.34%) PMO
12 4 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 3 (0.17%) ISO 14001
14 2 (0.11%) ISO/IEC 20000
15 1 (0.057%) BS7799
15 1 (0.057%) HL7
15 1 (0.057%) MiFID
15 1 (0.057%) Sarbanes-Oxley
System Software
1 754 (43.33%) Active Directory
2 370 (21.26%) VMware Infrastructure
3 198 (11.38%) Hyper-V
4 65 (3.74%) vSphere
5 61 (3.51%) VMware ESXi
6 43 (2.47%) Docker
7 29 (1.67%) XenApp
8 25 (1.44%) Terminal Services
9 22 (1.26%) Virtual Machines
9 22 (1.26%) XenDesktop
10 19 (1.09%) Microsoft App-V
10 19 (1.09%) VMware Workstation
11 18 (1.03%) Virtual Servers
12 13 (0.75%) Firmware
13 11 (0.63%) BitLocker
13 11 (0.63%) Microsoft Virtual Server
14 9 (0.52%) VirtualBox
14 9 (0.52%) Xen
15 8 (0.46%) iptables
16 7 (0.40%) Citrix Hypervisor
Systems Management
1 110 (6.32%) SCCM
2 97 (5.57%) Cisco CUCM
3 40 (2.30%) WSUS
4 39 (2.24%) Microsoft Intune
5 28 (1.61%) Backup Exec
5 28 (1.61%) Cisco UCCX
6 27 (1.55%) Nagios
7 19 (1.09%) IBM BigFix
8 16 (0.92%) ZABBIX
9 14 (0.80%) Cisco UCCE
9 14 (0.80%) vCenter Server
10 12 (0.69%) Ansible
10 12 (0.69%) FortiGate
11 10 (0.57%) Nessus
12 9 (0.52%) Cisco Prime
12 9 (0.52%) Opscode Chef
12 9 (0.52%) Single Sign-On
13 8 (0.46%) Graphite
13 8 (0.46%) Kibana
14 7 (0.40%) Kubernetes
Vendors
1 872 (50.11%) Cisco
2 695 (39.94%) Microsoft
3 557 (32.01%) VMware
4 300 (17.24%) Citrix
5 219 (12.59%) Meraki
6 207 (11.90%) Avaya
7 164 (9.43%) Aruba
8 155 (8.91%) Polycom
9 129 (7.41%) CheckPoint
10 103 (5.92%) HP
11 96 (5.52%) Juniper
12 94 (5.40%) Apple
13 90 (5.17%) SolarWinds
14 81 (4.66%) Mitel
15 61 (3.51%) Dell
16 54 (3.10%) Palo Alto
17 47 (2.70%) Veeam
18 43 (2.47%) IBM
18 43 (2.47%) NetApp
19 40 (2.30%) F5