Period
to 29 January 2020

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 29 January 2020 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
29 Jan 2020
Same period 2019 Same period 2018
Rank 301 295 303
Rank change year-on-year -6 +8 -38
Permanent jobs citing VoIP 1,317 1,711 1,918
As % of all permanent IT jobs advertised in the UK 1.05% 1.13% 1.11%
As % of the Communications & Networking category 7.01% 7.48% 7.27%
Number of salaries quoted 1,087 1,450 1,682
UK median annual salary £37,000 £38,000 £41,500
Median salary % change year-on-year -2.63% -8.43% +5.06%
10th Percentile £23,500 £22,000 £23,000
90th Percentile £63,750 £66,250 £68,750
UK excluding London median annual salary £35,000 £34,500 £39,500
% change year-on-year +1.45% -12.66% +8.22%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 18,798 22,875 26,388
As % of all permanent IT jobs advertised in the UK 15.00% 15.04% 15.22%
Number of salaries quoted 14,783 17,875 21,386
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,000 £26,250 £25,938
90th Percentile £77,400 £76,250 £72,500
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

The salary distribution of IT jobs citing VoIP over the 6 months to 29 January 2020.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 29 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 1,212 £36,500 -6.41% 300
UK excluding London -7 805 £35,000 +1.45% 256
London +27 476 £43,500 -13.00% 70
South East +17 279 £35,625 -5.00% 69
North of England -36 166 £30,000 - 57
Midlands +4 133 £33,600 -11.58% 37
South West +32 89 £35,000 -6.67% 32
East Midlands +62 83 £36,425 +12.08% 16
North West -3 83 £27,500 -8.33% 32
Yorkshire -31 79 £32,500 +23.81% 22
East of England +24 76 £41,500 +27.69% 35
West Midlands -27 50 £32,500 -14.47% 21
Wales +2 42 £42,500 +34.92% 15
Scotland +26 26 £35,000 -7.28% 10
North East +15 4 £23,500 -9.62% 3
Northern Ireland - 2 £35,000 - 1

For the 6 months to 29 January 2020, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 706 (53.61%) Windows
2 541 (41.08%) Microsoft
3 523 (39.71%) Office 365
4 507 (38.50%) Firewall
5 497 (37.74%) Cisco
6 487 (36.98%) Active Directory
7 405 (30.75%) VMware
8 393 (29.84%) WAN
9 390 (29.61%) LAN
10 371 (28.17%) Windows Server
11 343 (26.04%) DNS
12 308 (23.39%) ITIL
13 301 (22.85%) DHCP
14 299 (22.70%) Wireless
15 290 (22.02%) Windows 10
16 287 (21.79%) Azure
17 268 (20.35%) Cisco Certification
18 257 (19.51%) VMware Infrastructure
19 245 (18.60%) VPN
19 245 (18.60%) MS Exchange
20 238 (18.07%) TCP/IP
21 225 (17.08%) Problem-Solving
22 219 (16.63%) Hyper-V
23 212 (16.10%) Microsoft Office
24 202 (15.34%) Telecoms
25 188 (14.27%) Degree
26 187 (14.20%) Windows Server 2012
27 180 (13.67%) Windows 7
28 169 (12.83%) Microsoft Certification
29 167 (12.68%) CCNP

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 245 (18.60%) MS Exchange
2 101 (7.67%) Exchange Server 2010
3 96 (7.29%) Skype for Business
4 87 (6.61%) SharePoint
5 37 (2.81%) Exchange Server 2013
6 32 (2.43%) IIS
7 14 (1.06%) Apache
8 7 (0.53%) Exchange Server 2007
9 6 (0.46%) GlassFish
10 5 (0.38%) nginx
11 4 (0.30%) Confluence
11 4 (0.30%) JBoss
12 3 (0.23%) Blackberry Enterprise Server
12 3 (0.23%) IBM Notes
12 3 (0.23%) OpenStack
13 2 (0.15%) Exchange Server 2003
13 2 (0.15%) SharePoint 2010
14 1 (0.076%) IBM Domino
14 1 (0.076%) Site Server
Applications
1 212 (16.10%) Microsoft Office
2 25 (1.90%) Microsoft Excel
3 18 (1.37%) Microsoft PowerPoint
3 18 (1.37%) MS Visio
4 1 (0.076%) Adobe Illustrator
4 1 (0.076%) AutoCAD
4 1 (0.076%) InDesign
4 1 (0.076%) Photoshop
4 1 (0.076%) Revit
Business Applications
1 5 (0.38%) Dynamics CRM
1 5 (0.38%) Salesforce.com CRM
2 4 (0.30%) Dynamics AX
2 4 (0.30%) Remedy ITSM
3 2 (0.15%) Dynamics NAV
4 1 (0.076%) Magento
4 1 (0.076%) NetSuite
4 1 (0.076%) Sage 200
4 1 (0.076%) Sparx Enterprise Architect
Cloud Services
1 523 (39.71%) Office 365
2 287 (21.79%) Azure
3 138 (10.48%) AWS
4 60 (4.56%) SaaS
5 42 (3.19%) Azure Active Directory
6 27 (2.05%) G Suite
7 26 (1.97%) Cloud Computing
8 25 (1.90%) OneDrive
9 20 (1.52%) PaaS
10 17 (1.29%) IaaS
11 14 (1.06%) GCP
12 11 (0.84%) Mimecast
13 7 (0.53%) Power Platform
14 6 (0.46%) PowerApps
15 5 (0.38%) AWS Lambda
15 5 (0.38%) Salesforce Sales Cloud
15 5 (0.38%) Salesforce Service Cloud
15 5 (0.38%) Serverless
16 4 (0.30%) Azure ExpressRoute
17 3 (0.23%) Dropbox
Communications & Networking
1 507 (38.50%) Firewall
2 393 (29.84%) WAN
3 390 (29.61%) LAN
4 343 (26.04%) DNS
5 301 (22.85%) DHCP
6 299 (22.70%) Wireless
7 245 (18.60%) VPN
8 238 (18.07%) TCP/IP
9 156 (11.85%) Internet
10 151 (11.47%) Network Security
11 123 (9.34%) SAN
11 123 (9.34%) Skype
11 123 (9.34%) VLAN
12 116 (8.81%) MPLS
13 113 (8.58%) BGP
14 107 (8.12%) OSPF
15 96 (7.29%) IPsec
16 92 (6.99%) Wi-Fi
17 87 (6.61%) Cisco ASA
18 71 (5.39%) Ethernet
Database & Business Intelligence
1 95 (7.21%) SQL Server
2 24 (1.82%) MySQL
3 10 (0.76%) SQL Server 2016
4 9 (0.68%) SQL Server 2008
4 9 (0.68%) SQL Server 2012
5 7 (0.53%) Amazon RDS
6 4 (0.30%) Crystal Reports
6 4 (0.30%) Relational Database
6 4 (0.30%) SQL Server 2005
7 3 (0.23%) SQL Server 2014
8 2 (0.15%) Big Data
8 2 (0.15%) PostgreSQL
9 1 (0.076%) Data Warehouse
9 1 (0.076%) GIS
9 1 (0.076%) MongoDB
9 1 (0.076%) NoSQL
9 1 (0.076%) Power BI
9 1 (0.076%) SQLite
Development Applications
1 35 (2.66%) VSS/SourceSafe
2 22 (1.67%) JIRA
3 18 (1.37%) Jenkins
4 15 (1.14%) Git (software)
5 9 (0.68%) Selenium
6 6 (0.46%) Bugzilla
6 6 (0.46%) CruiseControl
7 5 (0.38%) Team Foundation Server
7 5 (0.38%) Visual Studio
8 4 (0.30%) GitLab
8 4 (0.30%) Subversion
9 3 (0.23%) Postman
9 3 (0.23%) Visual Studio Coded UI
10 2 (0.15%) Redmine
General
1 202 (15.34%) Telecoms
2 128 (9.72%) Finance
3 45 (3.42%) Retail
4 43 (3.26%) Marketing
5 36 (2.73%) Law
6 35 (2.66%) Banking
7 27 (2.05%) Public Sector
8 23 (1.75%) Legal
9 12 (0.91%) Back Office
9 12 (0.91%) Electronics
9 12 (0.91%) French Language
10 11 (0.84%) Advertising
10 11 (0.84%) Military
11 10 (0.76%) Aerospace
11 10 (0.76%) Billing
12 9 (0.68%) Manufacturing
13 7 (0.53%) Games
14 6 (0.46%) Police
15 5 (0.38%) Local Government
16 3 (0.23%) Investment Banking
Job Titles
1 247 (18.75%) Network Engineer
2 230 (17.46%) Support Engineer
3 180 (13.67%) Analyst
4 179 (13.59%) IT Support
5 131 (9.95%) IT Engineer
6 105 (7.97%) Support Analyst
7 103 (7.82%) Infrastructure Engineer
8 85 (6.45%) 2nd Line Support
8 85 (6.45%) IT Support Engineer
9 67 (5.09%) 3rd Line Engineer
9 67 (5.09%) Senior Network Engineer
10 55 (4.18%) 3rd Line Support
10 55 (4.18%) IT Analyst
11 54 (4.10%) 2nd Line Engineer
12 50 (3.80%) Cisco Engineer
13 49 (3.72%) Team Leader
13 49 (3.72%) Technical Support
14 46 (3.49%) 2nd Line Support Engineer
14 46 (3.49%) IT Manager
15 44 (3.34%) Administrator
Libraries, Frameworks & Software Standards
1 28 (2.13%) Web Services
2 22 (1.67%) LDAP
2 22 (1.67%) REST
3 19 (1.44%) WSH
4 16 (1.21%) XMPP
5 13 (0.99%) WebRTC
6 11 (0.84%) LAMP
7 10 (0.76%) Apache Flex
7 10 (0.76%) HTML
8 9 (0.68%) 802.1X
8 9 (0.68%) FreeSWITCH
9 8 (0.61%) Node.js
9 8 (0.61%) RESTful
10 7 (0.53%) CSS
11 6 (0.46%) Ajax
12 5 (0.38%) ADSI
12 5 (0.38%) WebSockets
13 4 (0.30%) DHTML
13 4 (0.30%) RabbitMQ
13 4 (0.30%) XML
Miscellaneous
1 132 (10.02%) Data Centre
2 116 (8.81%) Analytical Skills
3 76 (5.77%) Self-Motivation
4 64 (4.86%) Driving Licence
5 54 (4.10%) Video Conferencing
6 52 (3.95%) Management Information System
7 45 (3.42%) iPhone
8 33 (2.51%) Replication
9 27 (2.05%) iPad
10 22 (1.67%) Public Cloud
11 19 (1.44%) Hybrid Cloud
12 16 (1.21%) Distributed Denial-of-Service
13 15 (1.14%) Clustering
14 14 (1.06%) Fat Client
14 14 (1.06%) Thin Client
15 13 (0.99%) Blackberry
16 12 (0.91%) CCTV
16 12 (0.91%) Handset
16 12 (0.91%) IVR
16 12 (0.91%) Smartphone
Operating Systems
1 706 (53.61%) Windows
2 371 (28.17%) Windows Server
3 290 (22.02%) Windows 10
4 187 (14.20%) Windows Server 2012
5 180 (13.67%) Windows 7
6 160 (12.15%) Linux
7 88 (6.68%) Windows Server 2008
8 81 (6.15%) Windows 8
9 58 (4.40%) Android
10 45 (3.42%) Unix
11 32 (2.43%) Apple iOS
12 28 (2.13%) Mac OS X
13 19 (1.44%) Mac OS
14 17 (1.29%) Windows Server 2003
15 11 (0.84%) Windows XP
16 9 (0.68%) Windows Vista
17 7 (0.53%) Ubuntu
18 5 (0.38%) CentOS
18 5 (0.38%) Red Hat Enterprise Linux
19 4 (0.30%) AIX
Processes & Methodologies
1 308 (23.39%) ITIL
2 225 (17.08%) Problem-Solving
3 143 (10.86%) Project Management
4 130 (9.87%) Infrastructure Engineering
5 109 (8.28%) Mentoring
6 91 (6.91%) Change Management
7 71 (5.39%) Service Delivery
8 68 (5.16%) Migration
9 66 (5.01%) Agile Software Development
10 62 (4.71%) Disaster Recovery
11 58 (4.40%) Continuous Improvement
12 54 (4.10%) Network Monitoring
13 53 (4.02%) Load Balancing
14 52 (3.95%) Service Management
15 51 (3.87%) CRM
15 51 (3.87%) Network Design
16 46 (3.49%) Asset Management
16 46 (3.49%) Time Management
17 41 (3.11%) Patch Management
18 40 (3.04%) Computer Science
Programming Languages
1 152 (11.54%) PowerShell
2 103 (7.82%) SQL
3 34 (2.58%) JavaScript
3 34 (2.58%) Python
4 33 (2.51%) Java
5 29 (2.20%) Bash Shell
6 27 (2.05%) VBScript
7 21 (1.59%) C
8 19 (1.44%) C++
9 16 (1.21%) C#
10 10 (0.76%) Perl
11 7 (0.53%) Go
12 6 (0.46%) Shell Script
13 5 (0.38%) Objective-C
14 4 (0.30%) Apex Code
14 4 (0.30%) Erlang
15 3 (0.23%) Apple Swift
16 2 (0.15%) KiXtart
16 2 (0.15%) PHP
17 1 (0.076%) VB
Qualifications
1 268 (20.35%) Cisco Certification
2 188 (14.27%) Degree
3 169 (12.83%) Microsoft Certification
4 167 (12.68%) CCNP
5 151 (11.47%) CCNA
6 93 (7.06%) MCSE
7 78 (5.92%) MCSA
8 58 (4.40%) MCP
9 49 (3.72%) CCIE
10 38 (2.89%) VMware Certified Professional (VCP)
11 37 (2.81%) Security Cleared
12 35 (2.66%) MCITP
13 34 (2.58%) CCDP
14 28 (2.13%) Computer Science Degree
15 20 (1.52%) ITIL Foundation Certificate
16 18 (1.37%) Master's Degree
17 17 (1.29%) ITIL Certification
18 16 (1.21%) A+ Certification
19 15 (1.14%) PRINCE2 Certification
20 13 (0.99%) CCDA
Quality Assurance & Compliance
1 110 (8.35%) SLA
2 36 (2.73%) QA
3 21 (1.59%) ISO/IEC 27001
4 20 (1.52%) GDPR
5 11 (0.84%) Cyber Essentials
5 11 (0.84%) PCI DSS
6 7 (0.53%) COBIT
7 5 (0.38%) Data Quality
8 3 (0.23%) GxP
9 2 (0.15%) ISO/IEC 20000
10 1 (0.076%) Actionable Recommendations
10 1 (0.076%) GAMP
10 1 (0.076%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 487 (36.98%) Active Directory
2 257 (19.51%) VMware Infrastructure
3 219 (16.63%) Hyper-V
4 51 (3.87%) vSphere
5 45 (3.42%) XenApp
6 31 (2.35%) Terminal Services
7 30 (2.28%) VMware ESXi
8 21 (1.59%) XenDesktop
9 19 (1.44%) Virtual Machines
10 17 (1.29%) Virtual Servers
11 15 (1.14%) VMware NSX
12 11 (0.84%) Firmware
13 9 (0.68%) Kamailio
14 8 (0.61%) NFS
15 7 (0.53%) Xen
16 6 (0.46%) BitLocker
16 6 (0.46%) iptables
16 6 (0.46%) KVM
16 6 (0.46%) Postfix
16 6 (0.46%) QEMU
Systems Management
1 115 (8.73%) SCCM
2 55 (4.18%) Microsoft Intune
3 48 (3.64%) Cisco CUCM
4 33 (2.51%) Backup Exec
5 24 (1.82%) FortiGate
6 23 (1.75%) Cisco UCCX
7 22 (1.67%) Ansible
8 20 (1.52%) Puppet
9 18 (1.37%) AirWatch
10 17 (1.29%) vCenter Server
11 14 (1.06%) Nagios
12 12 (0.91%) WSUS
13 9 (0.68%) SCOM
14 8 (0.61%) SolarWinds Orion
15 7 (0.53%) Cisco Prime
15 7 (0.53%) Microsoft Data Protection Manager
16 6 (0.46%) Cisco CME
16 6 (0.46%) EMC NetWorker
16 6 (0.46%) Single Sign-On
16 6 (0.46%) ZABBIX
Vendors
1 541 (41.08%) Microsoft
2 497 (37.74%) Cisco
3 405 (30.75%) VMware
4 161 (12.22%) Citrix
5 124 (9.42%) HP
6 97 (7.37%) Avaya
7 77 (5.85%) Palo Alto
8 72 (5.47%) Meraki
9 68 (5.16%) Juniper
10 65 (4.94%) Mitel
11 58 (4.40%) Veeam
12 49 (3.72%) SolarWinds
13 48 (3.64%) Apple
14 42 (3.19%) EMC
15 41 (3.11%) CheckPoint
16 40 (3.04%) Dell
17 31 (2.35%) NetApp
18 28 (2.13%) F5
18 28 (2.13%) Google
19 25 (1.90%) Samsung