Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 421 447 554
Rank change year-on-year +26 +107 -144
Permanent jobs citing VoIP 600 685 994
As % of all permanent jobs advertised in the UK 0.59% 0.70% 0.61%
As % of the Communications & Networking category 4.45% 4.41% 4.55%
Number of salaries quoted 518 486 732
10th Percentile £24,637 £26,250 £25,633
25th Percentile £26,250 £30,563 £31,903
Median annual salary (50th Percentile) £32,608 £39,622 £45,250
Median % change year-on-year -17.70% -12.44% +14.56%
75th Percentile £47,188 £52,500 £66,250
90th Percentile £63,750 £68,750 £80,000
UK excluding London median annual salary £32,500 £39,879 £42,500
% change year-on-year -18.50% -6.17% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,480 15,549 21,835
As % of all permanent jobs advertised in the UK 13.31% 15.85% 13.31%
Number of salaries quoted 9,392 7,810 11,791
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,742 £45,000 £47,500
% change year-on-year -2.80% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 24 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +28 560 £32,500 -16.67% 161
UK excluding London -2 505 £32,500 -18.50% 139
Work from Home +43 177 £37,500 -11.76% 74
South East +61 138 £32,500 -36.59% 44
North of England +20 135 £31,250 -19.87% 33
London +11 90 £50,000 +33.33% 42
Midlands +17 88 £29,287 -19.76% 21
North West -27 64 £34,000 -18.07% 19
East of England +23 60 £41,750 +46.49% 14
West Midlands +32 59 £33,750 -14.86% 10
South West -72 45 £37,500 -25.00% 16
Yorkshire +66 41 £27,500 -3.51% 10
North East +11 30 £27,000 -16.92% 4
East Midlands +3 29 £28,165 -20.66% 11
Wales +19 20 £29,750 -21.19% 9
Scotland -62 19 £42,500 -10.05% 4

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (17.17%) Microsoft Exchange
2 70 (11.67%) SharePoint
3 10 (1.67%) Skype for Business
4 5 (0.83%) CMS
4 5 (0.83%) Exchange Server 2013
5 3 (0.50%) IIS
5 3 (0.50%) SAS
6 2 (0.33%) Confluence
6 2 (0.33%) Exchange Server 2003
6 2 (0.33%) Exchange Server 2007
6 2 (0.33%) Exchange Server 2010
6 2 (0.33%) WordPress
Applications
1 103 (17.17%) Microsoft Office
2 8 (1.33%) Spreadsheet
3 3 (0.50%) MS Visio
3 3 (0.50%) SPSS
4 2 (0.33%) Microsoft Excel
4 2 (0.33%) Trello
Business Applications
1 4 (0.67%) Carpe Diem
2 2 (0.33%) Sage 200
2 2 (0.33%) Sparx Enterprise Architect
3 1 (0.17%) SAP ERP
3 1 (0.17%) SAP S/4HANA
Cloud Services
1 276 (46.00%) Microsoft 365
2 187 (31.17%) Azure
3 61 (10.17%) Entra ID
4 56 (9.33%) AWS
5 32 (5.33%) SaaS
6 22 (3.67%) Mimecast
7 17 (2.83%) Google Workspace
8 15 (2.50%) GCP
9 14 (2.33%) OneDrive
9 14 (2.33%) Power Platform
10 8 (1.33%) WhatsApp
11 7 (1.17%) Amazon EC2
11 7 (1.17%) PaaS
11 7 (1.17%) Rubrik
12 6 (1.00%) Cloud Computing
12 6 (1.00%) Twilio
13 5 (0.83%) Virtual Private Cloud
14 4 (0.67%) Azure ExpressRoute
14 4 (0.67%) Dynamics 365
14 4 (0.67%) IaaS
Communications & Networking
1 174 (29.00%) Firewall
2 134 (22.33%) WAN
3 114 (19.00%) LAN
4 107 (17.83%) VPN
5 102 (17.00%) DNS
6 96 (16.00%) TCP/IP
7 74 (12.33%) Wireless
8 72 (12.00%) Wi-Fi
9 68 (11.33%) DHCP
10 65 (10.83%) VLAN
11 48 (8.00%) Unified Communications
12 47 (7.83%) Internet
13 45 (7.50%) MPLS
14 40 (6.67%) Network Security
15 38 (6.33%) SAN
16 37 (6.17%) PBX
16 37 (6.17%) SD-WAN
17 26 (4.33%) Broadband
18 25 (4.17%) BGP
18 25 (4.17%) NAS
Database & Business Intelligence
1 43 (7.17%) SQL Server
2 11 (1.83%) MySQL
3 7 (1.17%) Power BI
4 4 (0.67%) Amazon RDS
5 3 (0.50%) Big Data
5 3 (0.50%) EDRMS
6 1 (0.17%) PostgreSQL
6 1 (0.17%) PowerPivot
6 1 (0.17%) RDBMS
6 1 (0.17%) Relational Database
6 1 (0.17%) SQL Server Reporting Services
Development Applications
1 5 (0.83%) Jenkins
2 3 (0.50%) JIRA
2 3 (0.50%) Rational DOORS
3 2 (0.33%) Hudson
3 2 (0.33%) Visual Studio
4 1 (0.17%) Robot Framework
4 1 (0.17%) Selenium
General
1 262 (43.67%) Social Skills
2 109 (18.17%) Telecoms
3 38 (6.33%) Finance
4 26 (4.33%) Organisational Skills
5 23 (3.83%) Retail
6 21 (3.50%) Law
7 20 (3.33%) Legal
8 18 (3.00%) Analytical Skills
9 17 (2.83%) Inclusion and Diversity
10 12 (2.00%) Documentation Skills
11 11 (1.83%) Back Office
12 10 (1.67%) Marketing
12 10 (1.67%) Presentation Skills
13 9 (1.50%) Electronics
14 8 (1.33%) Billing
14 8 (1.33%) Public Sector
15 7 (1.17%) Banking
16 6 (1.00%) French Language
16 6 (1.00%) German Language
16 6 (1.00%) Italian Language
Job Titles
1 130 (21.67%) Support Engineer
2 121 (20.17%) IT Support
3 106 (17.67%) IT Engineer
4 103 (17.17%) Analyst
5 84 (14.00%) IT Support Engineer
6 56 (9.33%) Senior
7 51 (8.50%) Infrastructure Engineer
8 39 (6.50%) Network Engineer
9 37 (6.17%) IT Technician
10 35 (5.83%) IT Analyst
11 34 (5.67%) Service Analyst
11 34 (5.67%) Service Desk Analyst
12 32 (5.33%) 2nd Line Support
12 32 (5.33%) IT Support Analyst
13 29 (4.83%) Operations Analyst
13 29 (4.83%) Support Analyst
14 28 (4.67%) 1st Line Support
15 27 (4.50%) Technical Support
16 25 (4.17%) IT Manager
16 25 (4.17%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (1.67%) 802.1X
2 8 (1.33%) SAML
3 6 (1.00%) .NET
4 5 (0.83%) CSS
5 3 (0.50%) RESTful
5 3 (0.50%) XMPP
6 2 (0.33%) HTML
6 2 (0.33%) Web Services
6 2 (0.33%) XML
7 1 (0.17%) .NET Core
7 1 (0.17%) ASP.NET Web API
7 1 (0.17%) EDI
7 1 (0.17%) FreeSWITCH
7 1 (0.17%) LDAP
7 1 (0.17%) pytest
7 1 (0.17%) WCF
7 1 (0.17%) WPF
Miscellaneous
1 43 (7.17%) Driving Licence
2 33 (5.50%) Management Information System
3 31 (5.17%) Video Conferencing
4 29 (4.83%) Self-Motivation
5 27 (4.50%) Fat Client
5 27 (4.50%) Thin Client
6 23 (3.83%) Data Centre
7 13 (2.17%) IoT
8 12 (2.00%) CCTV
9 11 (1.83%) Clustering
10 10 (1.67%) Onboarding
10 10 (1.67%) Public Cloud
11 8 (1.33%) Client/Server
12 7 (1.17%) FMCG
12 7 (1.17%) Smartcard
12 7 (1.17%) Social Media
13 5 (0.83%) ARM Cortex
13 5 (0.83%) Data Protection Act
13 5 (0.83%) Handset
13 5 (0.83%) Operational Technology
Operating Systems
1 309 (51.50%) Windows
2 186 (31.00%) Windows Server
3 76 (12.67%) Windows 10
4 34 (5.67%) Linux
4 34 (5.67%) Windows Server 2016
5 28 (4.67%) Apple iOS
5 28 (4.67%) Mac OS
5 28 (4.67%) Windows Server 2019
6 24 (4.00%) Windows Server 2012
7 21 (3.50%) Android
8 16 (2.67%) Windows 7
9 7 (1.17%) Mac OS X
10 5 (0.83%) FreeRTOS
10 5 (0.83%) ThreadX
10 5 (0.83%) Windows Server 2008
11 3 (0.50%) CentOS
11 3 (0.50%) Ubuntu
11 3 (0.50%) Windows Vista
11 3 (0.50%) Windows XP
12 2 (0.33%) Unix
Processes & Methodologies
1 152 (25.33%) Problem-Solving
2 132 (22.00%) Customer Service
3 89 (14.83%) ITIL
4 62 (10.33%) Continuous Improvement
5 57 (9.50%) Infrastructure Engineering
6 48 (8.00%) Cybersecurity
7 46 (7.67%) Service Delivery
8 45 (7.50%) Change Management
9 37 (6.17%) Asset Management
10 36 (6.00%) Disaster Recovery
11 34 (5.67%) Mobile Device Management
12 33 (5.50%) Agile
12 33 (5.50%) Decision-Making
13 32 (5.33%) ITSM
14 31 (5.17%) Business Development
15 30 (5.00%) Project Planning
16 29 (4.83%) Project Management
17 27 (4.50%) Information Security
18 26 (4.33%) Project Delivery
19 25 (4.17%) Remote Monitoring and Management
Programming Languages
1 42 (7.00%) PowerShell
2 27 (4.50%) SQL
3 17 (2.83%) JavaScript
4 14 (2.33%) Python
5 9 (1.50%) Bash
6 8 (1.33%) C#
7 7 (1.17%) C
8 6 (1.00%) PHP
9 5 (0.83%) C++
9 5 (0.83%) VB.NET
10 4 (0.67%) R
11 3 (0.50%) Java
11 3 (0.50%) Objective-C
12 2 (0.33%) T-SQL
13 1 (0.17%) Perl
13 1 (0.17%) Swift
Qualifications
1 100 (16.67%) Degree
2 66 (11.00%) Cisco Certification
3 49 (8.17%) Microsoft Certification
4 48 (8.00%) CCNA
5 31 (5.17%) CCNP
6 30 (5.00%) MCSE
7 24 (4.00%) DBS Check
8 12 (2.00%) MCSA
9 11 (1.83%) CCIE
9 11 (1.83%) CISSP
10 9 (1.50%) Network+ Certification
11 8 (1.33%) CCDP
11 8 (1.33%) CISM
11 8 (1.33%) MCP
12 7 (1.17%) CCIE Routing and Switching
12 7 (1.17%) SC Cleared
12 7 (1.17%) Security Cleared
13 5 (0.83%) A+ Certification
13 5 (0.83%) ITIL Certification
14 4 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (5.83%) SLA
2 16 (2.67%) GDPR
3 13 (2.17%) Cyber Essentials
4 8 (1.33%) QA
5 7 (1.17%) ISO/IEC 27001
5 7 (1.17%) NIST
6 5 (0.83%) NCSC
6 5 (0.83%) PCI DSS
7 1 (0.17%) Accessibility
System Software
1 250 (41.67%) Active Directory
2 117 (19.50%) Hyper-V
3 91 (15.17%) VMware Infrastructure
4 20 (3.33%) VMware ESXi
4 20 (3.33%) vSphere
5 15 (2.50%) Virtual Machines
6 7 (1.17%) Firmware
7 5 (0.83%) Terminal Services
8 3 (0.50%) Kamailio
9 2 (0.33%) pfSense
9 2 (0.33%) Virtual Desktop
9 2 (0.33%) VMware NSX
10 1 (0.17%) Docker
10 1 (0.17%) Dovecot
10 1 (0.17%) NFS
10 1 (0.17%) Postfix
10 1 (0.17%) Virtual Servers
10 1 (0.17%) VMware Server
Systems Management
1 50 (8.33%) SCCM
2 38 (6.33%) Microsoft Intune
3 14 (2.33%) Jamf Pro
4 10 (1.67%) Single Sign-On
5 9 (1.50%) Autotask
6 8 (1.33%) Failover Clustering
7 7 (1.17%) ZABBIX
8 6 (1.00%) FortiGate
8 6 (1.00%) PaperCut
9 4 (0.67%) AirWatch
10 3 (0.50%) Dell DRAC
11 2 (0.33%) Active Directory Federation Services
11 2 (0.33%) Cisco CUCM
11 2 (0.33%) Nessus
11 2 (0.33%) WSUS
12 1 (0.17%) Ansible
12 1 (0.17%) Kubernetes
12 1 (0.17%) MobiControl
12 1 (0.17%) Proxmox
12 1 (0.17%) SmoothWall
Vendors
1 299 (49.83%) Microsoft
2 127 (21.17%) VMware
3 96 (16.00%) Cisco
4 45 (7.50%) Meraki
5 31 (5.17%) Sophos
6 27 (4.50%) HP
7 26 (4.33%) Apple
8 23 (3.83%) CheckPoint
8 23 (3.83%) Google
9 22 (3.67%) Mitel
10 19 (3.17%) Citrix
10 19 (3.17%) Veeam
11 17 (2.83%) ConnectWise
11 17 (2.83%) Datto
12 15 (2.50%) Acronis
12 15 (2.50%) Dell
13 14 (2.33%) Aruba
13 14 (2.33%) Barracuda Networks
13 14 (2.33%) Draytek
14 13 (2.17%) Ribbon