Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 7 December 2023 with a comparison to the same period in the previous 2 years.

6 months to
7 Dec 2023
Same period 2022 Same period 2021
Rank 388 489 475
Rank change year-on-year +101 -14 -153
Permanent jobs citing VoIP 387 764 829
As % of all permanent jobs advertised in the UK 0.73% 0.62% 0.65%
As % of the Communications & Networking category 4.83% 5.01% 5.00%
Number of salaries quoted 350 646 720
10th Percentile £26,750 £24,750 £25,000
25th Percentile £30,750 £29,375 £31,250
Median annual salary (50th Percentile) £42,000 £40,000 £42,500
Median % change year-on-year +5.00% -5.88% -
75th Percentile £58,750 £54,688 £53,750
90th Percentile £73,750 £75,000 £71,870
UK excluding London median annual salary £35,000 £37,500 £37,500
% change year-on-year -6.67% - -6.25%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 8,005 15,255 16,565
As % of all permanent jobs advertised in the UK 15.11% 12.42% 12.93%
Number of salaries quoted 6,279 10,353 11,511
10th Percentile £26,500 £28,750 £27,500
25th Percentile £34,000 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -
75th Percentile £67,500 £72,500 £69,750
90th Percentile £85,000 £88,750 £85,000
UK excluding London median annual salary £45,000 £46,500 £45,000
% change year-on-year -3.23% +3.33% -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 7 December 2023.

Salary histogram for VoIP in the UK

VoIP
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 7 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +111 370 £42,000 +5.00% 199
UK excluding London +64 261 £35,000 -6.67% 173
Work from Home +108 155 £41,500 -3.49% 73
London +181 115 £60,000 +20.00% 30
South East +50 87 £41,000 +2.50% 39
North of England +100 79 £32,500 -5.55% 62
North West +87 50 £33,500 -4.29% 27
South West +37 36 £38,500 +10.00% 20
Midlands +90 27 £42,500 -5.56% 33
East of England +115 21 £32,500 -1.76% 13
Yorkshire +79 20 £30,750 -2.38% 27
West Midlands +95 14 £35,000 -22.22% 24
East Midlands +44 13 £43,750 +19.86% 9
North East +46 9 £32,500 +1.56% 9
Scotland +27 5 £52,500 +50.00% 2
Northern Ireland +39 3 £33,000 -20.48% 2
Wales -2 3 £40,000 +23.08% 3

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (12.14%) SharePoint
2 29 (7.49%) MS Exchange
3 8 (2.07%) IIS
4 5 (1.29%) Skype for Business
5 3 (0.78%) OpenStack
6 2 (0.52%) Apache
6 2 (0.52%) nginx
7 1 (0.26%) Blackberry Enterprise Server
7 1 (0.26%) WordPress
Applications
1 60 (15.50%) Microsoft Office
2 10 (2.58%) MS Visio
3 6 (1.55%) Microsoft Excel
3 6 (1.55%) Microsoft PowerPoint
Business Applications
1 2 (0.52%) Carpe Diem
1 2 (0.52%) Elite 3E
2 1 (0.26%) Eikon
2 1 (0.26%) Sparx Enterprise Architect
Cloud Services
1 203 (52.45%) Microsoft 365
2 171 (44.19%) Azure
3 66 (17.05%) Entra ID
4 32 (8.27%) AWS
5 23 (5.94%) SaaS
6 12 (3.10%) WhatsApp
7 11 (2.84%) IaaS
8 9 (2.33%) GCP
9 6 (1.55%) OneDrive
10 5 (1.29%) Dynamics 365
10 5 (1.29%) PaaS
11 4 (1.03%) Mimecast
12 3 (0.78%) Azure ExpressRoute
12 3 (0.78%) Cloud Computing
13 2 (0.52%) Azure DevOps
13 2 (0.52%) Azure Sentinel
13 2 (0.52%) Virtual Private Cloud
13 2 (0.52%) WeChat
14 1 (0.26%) Azure Service Bus
14 1 (0.26%) Cloudflare
Communications & Networking
1 152 (39.28%) Firewall
2 96 (24.81%) DNS
3 74 (19.12%) WAN
4 70 (18.09%) VPN
5 68 (17.57%) LAN
6 65 (16.80%) DHCP
7 63 (16.28%) Wi-Fi
8 58 (14.99%) TCP/IP
9 51 (13.18%) VLAN
10 46 (11.89%) Wireless
11 37 (9.56%) BGP
12 35 (9.04%) Unified Communications
13 32 (8.27%) Internet
13 32 (8.27%) Network Security
14 28 (7.24%) MPLS
15 27 (6.98%) OSPF
16 26 (6.72%) SAN
16 26 (6.72%) SD-WAN
17 25 (6.46%) WLAN
18 22 (5.68%) PBX
Database & Business Intelligence
1 44 (11.37%) SQL Server
2 19 (4.91%) Amazon RDS
3 11 (2.84%) MySQL
4 4 (1.03%) PostgreSQL
5 2 (0.52%) InfluxDB
5 2 (0.52%) MariaDB
5 2 (0.52%) NoSQL
5 2 (0.52%) Redis
5 2 (0.52%) Relational Database
5 2 (0.52%) SQLPlus
Development Applications
1 8 (2.07%) JIRA
2 2 (0.52%) Maven
3 1 (0.26%) Jenkins
General
1 144 (37.21%) Social Skills
2 84 (21.71%) Telecoms
3 29 (7.49%) Legal
4 28 (7.24%) Finance
5 23 (5.94%) Analytical Skills
6 20 (5.17%) Law
7 19 (4.91%) Documentation Skills
8 14 (3.62%) Public Sector
9 13 (3.36%) Inclusion and Diversity
10 12 (3.10%) Financial Institution
10 12 (3.10%) Manufacturing
11 10 (2.58%) Retail
12 7 (1.81%) Organisational Skills
13 4 (1.03%) Banking
13 4 (1.03%) Games
13 4 (1.03%) German Language
14 3 (0.78%) Marketing
14 3 (0.78%) Military
14 3 (0.78%) Multimedia
14 3 (0.78%) Publishing
Job Titles
1 66 (17.05%) IT Support
2 64 (16.54%) Analyst
3 50 (12.92%) Support Engineer
4 49 (12.66%) IT Engineer
4 49 (12.66%) Network Engineer
5 44 (11.37%) Senior
6 38 (9.82%) Support Analyst
7 30 (7.75%) IT Analyst
8 26 (6.72%) 2nd Line Support
9 24 (6.20%) IT Support Analyst
10 23 (5.94%) IT Support Engineer
11 21 (5.43%) 3rd Line Engineer
11 21 (5.43%) Infrastructure Engineer
11 21 (5.43%) Service Analyst
12 20 (5.17%) Unified Communications Engineer
13 18 (4.65%) Lead
14 16 (4.13%) IT Manager
15 15 (3.88%) 2nd Line Engineer
16 14 (3.62%) 3rd Line Support
17 13 (3.36%) 1st Line Support
Libraries, Frameworks & Software Standards
1 18 (4.65%) FreeSWITCH
2 9 (2.33%) 802.1X
3 4 (1.03%) EDI
4 2 (0.52%) Apache NiFi
4 2 (0.52%) CSS
4 2 (0.52%) Elastic Stack
4 2 (0.52%) Hibernate
4 2 (0.52%) Middleware
4 2 (0.52%) REST
4 2 (0.52%) Spring
4 2 (0.52%) STL
4 2 (0.52%) Velocity
4 2 (0.52%) Web Services
4 2 (0.52%) WebRTC
5 1 (0.26%) .NET
5 1 (0.26%) XML
Miscellaneous
1 31 (8.01%) Driving Licence
2 29 (7.49%) Video Conferencing
3 27 (6.98%) Data Centre
4 15 (3.88%) Management Information System
5 14 (3.62%) Onboarding
6 10 (2.58%) Self-Motivation
7 9 (2.33%) Handset
8 8 (2.07%) Virtual Team
9 7 (1.81%) Greenfield Project
10 6 (1.55%) Product Ownership
10 6 (1.55%) Replication
11 5 (1.29%) CCTV
11 5 (1.29%) Hybrid Cloud
12 4 (1.03%) CMDB
12 4 (1.03%) Data Protection Act
12 4 (1.03%) Life Science
12 4 (1.03%) Public Cloud
12 4 (1.03%) Renewable Energy
12 4 (1.03%) Smartphone
13 3 (0.78%) Fibre Optics
Operating Systems
1 186 (48.06%) Windows
2 103 (26.61%) Windows Server
3 47 (12.14%) Linux
4 40 (10.34%) Windows 10
5 39 (10.08%) Windows Server 2016
6 31 (8.01%) Windows Server 2012
7 22 (5.68%) Windows Server 2019
8 15 (3.88%) Android
8 15 (3.88%) Apple iOS
9 14 (3.62%) Mac OS
10 10 (2.58%) Unix
11 8 (2.07%) Windows 7
12 4 (1.03%) CentOS
12 4 (1.03%) Mac OS X
12 4 (1.03%) Windows 8
12 4 (1.03%) Windows Server 2008
13 3 (0.78%) Windows XP
14 2 (0.52%) Debian
14 2 (0.52%) Red Hat Enterprise Linux
14 2 (0.52%) VMS
Processes & Methodologies
1 79 (20.41%) Problem-Solving
2 78 (20.16%) Customer Service
3 69 (17.83%) ITIL
4 36 (9.30%) Disaster Recovery
5 33 (8.53%) Cybersecurity
6 32 (8.27%) Infrastructure Engineering
7 31 (8.01%) Computer Science
8 30 (7.75%) Continuous Improvement
8 30 (7.75%) Project Delivery
9 27 (6.98%) ITSM
10 24 (6.20%) Project Management
10 24 (6.20%) Remote Monitoring and Management
11 23 (5.94%) Service Delivery
12 18 (4.65%) Kalman Filter
13 17 (4.39%) Agile
14 16 (4.13%) Preventative Maintenance
15 14 (3.62%) Cost Reduction
15 14 (3.62%) Mentoring
15 14 (3.62%) Service Management
16 13 (3.36%) Test Automation
Programming Languages
1 35 (9.04%) SQL
2 27 (6.98%) Python
3 26 (6.72%) PowerShell
4 13 (3.36%) C++
5 12 (3.10%) JavaScript
6 11 (2.84%) PHP
7 6 (1.55%) Bash
7 6 (1.55%) Perl
8 2 (0.52%) C
8 2 (0.52%) Java
8 2 (0.52%) Kusto Query Language
8 2 (0.52%) Ruby
9 1 (0.26%) T-SQL
Qualifications
1 82 (21.19%) Degree
2 49 (12.66%) Cisco Certification
3 33 (8.53%) CCNA
4 31 (8.01%) CCNP
5 23 (5.94%) Computer Science Degree
6 16 (4.13%) Security Cleared
7 13 (3.36%) CCIE
8 11 (2.84%) DBS Check
8 11 (2.84%) Network+ Certification
9 10 (2.58%) A+ Certification
10 8 (2.07%) Microsoft Certification
11 7 (1.81%) MCSE
12 6 (1.55%) CISSP
12 6 (1.55%) CWNA
13 5 (1.29%) CWAP
13 5 (1.29%) JNCIA
14 4 (1.03%) CISM
14 4 (1.03%) MCT
14 4 (1.03%) SC Cleared
14 4 (1.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (6.46%) SLA
2 17 (4.39%) Cyber Essentials
3 12 (3.10%) NCSC
4 8 (2.07%) ISO/IEC 27001
5 7 (1.81%) GDPR
6 6 (1.55%) Sarbanes-Oxley
7 4 (1.03%) NIST
7 4 (1.03%) PCI DSS
8 2 (0.52%) QA
9 1 (0.26%) Cyber Essentials PLUS
9 1 (0.26%) Def Stans
9 1 (0.26%) ISO 9001
9 1 (0.26%) PMO
System Software
1 172 (44.44%) Active Directory
2 54 (13.95%) VMware Infrastructure
3 46 (11.89%) Hyper-V
4 13 (3.36%) OpenSIPS
4 13 (3.36%) Virtual Desktop
5 9 (2.33%) Virtual Machines
5 9 (2.33%) Virtual Servers
5 9 (2.33%) vSphere
6 8 (2.07%) Kamailio
6 8 (2.07%) Microsoft Virtual Server
7 7 (1.81%) Firmware
8 6 (1.55%) Docker
9 5 (1.29%) VMware ESXi
10 3 (0.78%) NFS
11 2 (0.52%) Citrix Hypervisor
11 2 (0.52%) XenDesktop
12 1 (0.26%) KVM
Systems Management
1 51 (13.18%) Microsoft Intune
2 24 (6.20%) Cisco CUCM
3 17 (4.39%) SCCM
4 16 (4.13%) Cisco Prime
5 15 (3.88%) Cisco UCCX
6 10 (2.58%) WSUS
7 7 (1.81%) FortiGate
8 6 (1.55%) Nessus
8 6 (1.55%) PaperCut
8 6 (1.55%) SmoothWall
9 5 (1.29%) Ansible
9 5 (1.29%) Kubernetes
9 5 (1.29%) N-central
9 5 (1.29%) Terraform
10 4 (1.03%) Jamf Pro
11 3 (0.78%) AirWatch
11 3 (0.78%) Single Sign-On
12 2 (0.52%) Active Directory Federation Services
12 2 (0.52%) Grafana
12 2 (0.52%) Puppet
Vendors
1 200 (51.68%) Microsoft
2 115 (29.72%) Cisco
3 69 (17.83%) VMware
4 42 (10.85%) Meraki
5 34 (8.79%) Citrix
6 30 (7.75%) Fortinet
7 20 (5.17%) Aruba
8 18 (4.65%) Veeam
9 17 (4.39%) SolarWinds
10 16 (4.13%) HP
11 15 (3.88%) ServiceNow
12 13 (3.36%) Palo Alto
13 12 (3.10%) Ubiquiti
14 11 (2.84%) CheckPoint
15 10 (2.58%) Datto
15 10 (2.58%) Draytek
15 10 (2.58%) Google
15 10 (2.58%) Juniper
15 10 (2.58%) Sophos
16 9 (2.33%) Polycom