Period
to 17 December 2018

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 17 December 2018 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
17 Dec 2018
Same period 2017 Same period 2016
Rank 316 301 252
Rank change year-on-year -15 -49 +14
Permanent jobs citing VoIP 1,638 2,015 2,538
As % of all permanent IT jobs advertised in the UK 1.03% 1.13% 1.38%
As % of the Communications & Networking category 6.89% 7.35% 8.22%
Number of salaries quoted 1,390 1,793 2,348
UK median annual salary £37,500 £40,000 £39,000
Median salary % change year-on-year -6.25% +2.56% -2.50%
10th Percentile £22,500 £22,950 £22,500
90th Percentile £66,000 £66,250 £66,250
UK excluding London median annual salary £32,500 £37,500 £36,500
% change year-on-year -13.33% +2.74% -6.41%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 23,779 27,422 30,881
As % of all permanent IT jobs advertised in the UK 14.93% 15.39% 16.80%
Number of salaries quoted 18,630 22,206 25,212
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £25,750 £26,000
90th Percentile £75,000 £72,500 £72,500
UK excluding London median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

The salary distribution of IT jobs citing VoIP over the 6 months to 17 December 2018.

Salary histogram for VoIP in the UK

VoIP
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 17 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 1,536 £37,500 -6.25% 303
UK excluding London -19 1,052 £32,500 -13.33% 259
London -6 548 £49,500 -1.00% 63
South East -33 367 £35,000 -12.50% 64
North of England -29 268 £30,000 -14.29% 63
Midlands +47 144 £32,500 -9.72% 48
East of England +8 134 £35,000 -17.65% 27
North West -15 132 £30,000 -20.00% 37
Yorkshire -8 125 £27,000 -23.94% 20
West Midlands +57 105 £32,500 -2.99% 34
South West -12 75 £35,000 -7.89% 38
East Midlands +30 39 £31,750 -27.84% 14
Wales +13 36 £28,750 -23.33% 15
Scotland -12 34 £37,000 -16.85% 3
North East -5 11 £29,750 +13.33% 6

For the 6 months to 17 December 2018, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 772 (47.13%) Windows
2 719 (43.89%) Cisco
3 647 (39.50%) Firewall
4 590 (36.02%) Active Directory
5 566 (34.55%) Microsoft
6 519 (31.68%) WAN
7 477 (29.12%) LAN
8 423 (25.82%) Cisco Certification
9 402 (24.54%) VMware
10 392 (23.93%) Office 365
11 390 (23.81%) Windows Server
12 328 (20.02%) VPN
13 325 (19.84%) TCP/IP
14 320 (19.54%) ITIL
15 310 (18.93%) Wireless
16 309 (18.86%) Problem-Solving
17 298 (18.19%) Linux
18 296 (18.07%) CCNA
19 294 (17.95%) Data Centre
20 284 (17.34%) DNS
21 266 (16.24%) Windows 10
22 257 (15.69%) Telecoms
23 255 (15.57%) Microsoft Office
24 245 (14.96%) DHCP
25 240 (14.65%) Windows 7
26 237 (14.47%) VMware Infrastructure
27 234 (14.29%) MS Exchange
28 228 (13.92%) MPLS
29 221 (13.49%) OSPF
30 220 (13.43%) BGP

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 234 (14.29%) MS Exchange
2 142 (8.67%) Skype for Business
3 123 (7.51%) SharePoint
4 84 (5.13%) Exchange Server 2010
5 47 (2.87%) Exchange Server 2013
6 43 (2.63%) IIS
7 36 (2.20%) CMS
8 27 (1.65%) Exchange Server 2007
9 24 (1.47%) Apache
10 11 (0.67%) Tomcat
11 8 (0.49%) nginx
12 5 (0.31%) Exchange Server 2003
13 4 (0.24%) SharePoint Server
14 3 (0.18%) Blackberry Enterprise Server
14 3 (0.18%) Elasticsearch
14 3 (0.18%) IBM Notes
15 2 (0.12%) Confluence
15 2 (0.12%) GroupWise
15 2 (0.12%) JBoss
15 2 (0.12%) OpenStack
Applications
1 255 (15.57%) Microsoft Office
2 58 (3.54%) Microsoft Excel
3 30 (1.83%) Microsoft PowerPoint
4 29 (1.77%) MS Visio
5 7 (0.43%) Microsoft Project
6 6 (0.37%) Spreadsheet
7 3 (0.18%) InVision
7 3 (0.18%) Photoshop
8 1 (0.061%) Adobe Creative Suite
8 1 (0.061%) AutoCAD
Business Applications
1 13 (0.79%) Dynamics CRM
2 5 (0.31%) Dynamics AX
2 5 (0.31%) NetSuite
2 5 (0.31%) Remedy ITSM
3 4 (0.24%) Dynamics NAV
3 4 (0.24%) Payment Gateway
3 4 (0.24%) SAP CRM
3 4 (0.24%) SAP SM
4 3 (0.18%) SAP S/4HANA
5 2 (0.12%) Maximo
5 2 (0.12%) Unit4 Business World
6 1 (0.061%) Line 50
6 1 (0.061%) Sage 200
6 1 (0.061%) Sage X3
6 1 (0.061%) TRIRIGA
Cloud Services
1 392 (23.93%) Office 365
2 195 (11.90%) Microsoft Azure
3 118 (7.20%) Amazon AWS
4 31 (1.89%) Azure Active Directory
5 27 (1.65%) G Suite
6 21 (1.28%) SaaS
7 15 (0.92%) Cloud Computing
7 15 (0.92%) Mimecast
7 15 (0.92%) OneDrive
8 13 (0.79%) Amazon EC2
9 12 (0.73%) Amazon S3
10 7 (0.43%) IaaS
10 7 (0.43%) Virtual Private Cloud
11 6 (0.37%) Google Cloud Platform
11 6 (0.37%) iTunes
11 6 (0.37%) PaaS
11 6 (0.37%) Yarn
12 5 (0.31%) OpenDNS
13 4 (0.24%) Amazon CloudWatch
13 4 (0.24%) Dropbox
Communications & Networking
1 647 (39.50%) Firewall
2 519 (31.68%) WAN
3 477 (29.12%) LAN
4 328 (20.02%) VPN
5 325 (19.84%) TCP/IP
6 310 (18.93%) Wireless
7 284 (17.34%) DNS
8 245 (14.96%) DHCP
9 228 (13.92%) MPLS
10 221 (13.49%) OSPF
11 220 (13.43%) BGP
12 201 (12.27%) Wi-Fi
13 198 (12.09%) Network Security
14 160 (9.77%) VLAN
15 156 (9.52%) Internet
16 140 (8.55%) Cisco ASA
17 137 (8.36%) Skype
18 123 (7.51%) SAN
19 122 (7.45%) Unified Communications
20 119 (7.26%) Cisco Nexus
Database & Business Intelligence
1 104 (6.35%) SQL Server
2 39 (2.38%) MySQL
3 18 (1.10%) SQL Server 2008
4 14 (0.85%) Data Warehouse
4 14 (0.85%) SQL Server 2012
5 13 (0.79%) SQL Server 2014
6 11 (0.67%) Power BI
7 9 (0.55%) SQL Server 2016
7 9 (0.55%) SQL Server Reporting Services
8 7 (0.43%) Amazon RDS
8 7 (0.43%) PostgreSQL
9 6 (0.37%) Relational Database
10 5 (0.31%) Hadoop
10 5 (0.31%) SQL Server 2005
11 4 (0.24%) Big Data
11 4 (0.24%) DB2
11 4 (0.24%) SQL Server Analysis Services
11 4 (0.24%) SQL Server Integration Services
12 3 (0.18%) Crystal Reports
12 3 (0.18%) NoSQL
Development Applications
1 34 (2.08%) JIRA
2 23 (1.40%) Git (software)
3 17 (1.04%) Jenkins
3 17 (1.04%) Visual Studio
4 14 (0.85%) Redmine
4 14 (0.85%) Trac
5 13 (0.79%) Team Foundation Server
6 12 (0.73%) Subversion
7 6 (0.37%) Babel
7 6 (0.37%) GDB
7 6 (0.37%) Grunt
7 6 (0.37%) gulp
7 6 (0.37%) Valgrind
8 4 (0.24%) Bitbucket
9 3 (0.18%) Axure RP
9 3 (0.18%) GitLab
9 3 (0.18%) Hudson
9 3 (0.18%) Selenium
9 3 (0.18%) webpack
10 2 (0.12%) Cucumber
General
1 257 (15.69%) Telecoms
2 193 (11.78%) Finance
3 111 (6.78%) Retail
4 69 (4.21%) Banking
5 35 (2.14%) Legal
6 24 (1.47%) Marketing
7 22 (1.34%) Advertising
7 22 (1.34%) Manufacturing
8 19 (1.16%) Front Office
9 17 (1.04%) Law
10 13 (0.79%) French Language
11 12 (0.73%) German Language
12 11 (0.67%) Multimedia
13 10 (0.61%) Games
14 9 (0.55%) Electronics
15 7 (0.43%) Back Office
15 7 (0.43%) Italian Language
16 6 (0.37%) Billing
17 5 (0.31%) Dutch Language
18 4 (0.24%) Investment Banking
Job Titles
1 312 (19.05%) Network Engineer
2 252 (15.38%) Analyst
3 248 (15.14%) Support Engineer
4 172 (10.50%) IT Support
5 123 (7.51%) Support Analyst
6 116 (7.08%) 2nd Line Support
7 110 (6.72%) IT Engineer
8 104 (6.35%) Infrastructure Engineer
9 95 (5.80%) Cisco Engineer
10 89 (5.43%) Voice Engineer
11 77 (4.70%) IT Support Engineer
11 77 (4.70%) Technical Support
12 75 (4.58%) 2nd Line Engineer
12 75 (4.58%) Cisco Network Engineer
13 67 (4.09%) IT Analyst
14 64 (3.91%) VoIP Engineer
15 63 (3.85%) 2nd Line Support Engineer
15 63 (3.85%) 3rd Line Support
16 54 (3.30%) IT Support Analyst
17 53 (3.24%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 47 (2.87%) XMPP
2 35 (2.14%) HTML
3 33 (2.01%) 802.1X
4 28 (1.71%) Web Services
5 25 (1.53%) CSS
6 18 (1.10%) React
6 18 (1.10%) REST
7 15 (0.92%) jQuery
8 14 (0.85%) HTML5
9 13 (0.79%) .NET
10 12 (0.73%) SOAP
11 11 (0.67%) CSS3
12 10 (0.61%) Middleware
12 10 (0.61%) Node.js
12 10 (0.61%) Twitter Bootstrap
13 8 (0.49%) LDAP
14 7 (0.43%) ASP.NET
14 7 (0.43%) Laravel
14 7 (0.43%) XML
15 6 (0.37%) FreeSWITCH
Miscellaneous
1 294 (17.95%) Data Centre
2 164 (10.01%) Analytical Skills
3 138 (8.42%) Self-Motivation
4 96 (5.86%) Video Conferencing
5 60 (3.66%) Management Information System
6 35 (2.14%) User Experience
7 31 (1.89%) Driving Licence
8 29 (1.77%) NHS
9 28 (1.71%) Clustering
10 26 (1.59%) IVR
11 21 (1.28%) Handset
11 21 (1.28%) iPhone
11 21 (1.28%) Linux Command Line
12 19 (1.16%) BYOD
13 18 (1.10%) Fintech
14 16 (0.98%) PMI
14 16 (0.98%) Virtual Team
15 15 (0.92%) EPoS
15 15 (0.92%) Replication
16 12 (0.73%) iPad
Operating Systems
1 772 (47.13%) Windows
2 390 (23.81%) Windows Server
3 298 (18.19%) Linux
4 266 (16.24%) Windows 10
5 240 (14.65%) Windows 7
6 200 (12.21%) Windows Server 2012
7 163 (9.95%) Windows Server 2008
8 70 (4.27%) Windows 8
9 52 (3.17%) Android
10 51 (3.11%) Apple iOS
11 46 (2.81%) CentOS
12 43 (2.63%) Unix
13 41 (2.50%) Windows Server 2003
14 36 (2.20%) Mac OS
14 36 (2.20%) Ubuntu
15 32 (1.95%) Mac OS X
16 31 (1.89%) Windows XP
17 10 (0.61%) Windows Vista
18 9 (0.55%) Windows Phone
19 8 (0.49%) SUSE
Processes & Methodologies
1 320 (19.54%) ITIL
2 309 (18.86%) Problem-Solving
3 142 (8.67%) Infrastructure Engineering
4 120 (7.33%) Project Management
5 114 (6.96%) Network Management
6 102 (6.23%) Network Monitoring
7 98 (5.98%) Service Delivery
8 89 (5.43%) Agile Software Development
9 85 (5.19%) Network Design
9 85 (5.19%) Service Management
10 83 (5.07%) Disaster Recovery
10 83 (5.07%) Mentoring
11 78 (4.76%) Continuous Improvement
12 77 (4.70%) High Availability
13 67 (4.09%) CRM
14 64 (3.91%) ITSM
15 63 (3.85%) Change Management
16 62 (3.79%) Change Control
17 59 (3.60%) Stakeholder Management
18 57 (3.48%) Load Balancing
Programming Languages
1 146 (8.91%) SQL
2 75 (4.58%) Python
3 74 (4.52%) PowerShell
4 39 (2.38%) PHP
5 38 (2.32%) C
6 33 (2.01%) C++
7 32 (1.95%) C#
8 29 (1.77%) JavaScript
9 28 (1.71%) Bash Shell
9 28 (1.71%) Java
10 20 (1.22%) Ruby
11 19 (1.16%) Perl
12 16 (0.98%) VBScript
13 11 (0.67%) VB
14 7 (0.43%) TypeScript
15 6 (0.37%) T-SQL
16 4 (0.24%) Go
16 4 (0.24%) PL/SQL
17 2 (0.12%) VB.NET
17 2 (0.12%) VBA
Qualifications
1 423 (25.82%) Cisco Certification
2 296 (18.07%) CCNA
3 217 (13.25%) CCNP
4 134 (8.18%) Degree
5 132 (8.06%) Microsoft Certification
6 99 (6.04%) MCSE
7 88 (5.37%) CCIE
8 57 (3.48%) Security Cleared
9 46 (2.81%) CCVP
10 45 (2.75%) SC Cleared
10 45 (2.75%) VMware Certified Professional (VCP)
11 40 (2.44%) MCITP
12 32 (1.95%) MCSA
13 28 (1.71%) A+ Certification
13 28 (1.71%) ITIL Certification
14 24 (1.47%) CCDP
15 19 (1.16%) MCP
16 18 (1.10%) CISSP
16 18 (1.10%) Computer Science Degree
17 16 (0.98%) PMI Certification
Quality Assurance & Compliance
1 138 (8.42%) SLA
2 77 (4.70%) ISO/IEC 27001
3 47 (2.87%) GDPR
4 29 (1.77%) ISO 9001
5 28 (1.71%) PCI DSS
6 12 (0.73%) Sarbanes-Oxley
7 11 (0.67%) PMO
8 7 (0.43%) Cyber Essentials
8 7 (0.43%) QA
9 5 (0.31%) COBIT
10 3 (0.18%) Cyber Essentials PLUS
11 2 (0.12%) ISO/IEC 20000
11 2 (0.12%) SAS 70
11 2 (0.12%) Solvency II
System Software
1 590 (36.02%) Active Directory
2 237 (14.47%) VMware Infrastructure
3 162 (9.89%) Hyper-V
4 43 (2.63%) XenApp
5 30 (1.83%) Docker
6 29 (1.77%) Terminal Services
6 29 (1.77%) VMware ESXi
7 28 (1.71%) vSphere
8 21 (1.28%) Virtual Servers
9 18 (1.10%) pfSense
10 14 (0.85%) Virtual Machines
11 12 (0.73%) NFS
11 12 (0.73%) Virtual Desktop
11 12 (0.73%) XenDesktop
12 10 (0.61%) VMware NSX
12 10 (0.61%) XenServer
13 9 (0.55%) VirtualBox
14 8 (0.49%) Firmware
14 8 (0.49%) VMware Server
15 7 (0.43%) VMware Workstation
Systems Management
1 113 (6.90%) Cisco CUCM
2 83 (5.07%) SCCM
3 54 (3.30%) Nagios
4 36 (2.20%) Cisco UCCX
5 33 (2.01%) Cisco UCCE
6 28 (1.71%) Backup Exec
7 24 (1.47%) Cisco Prime
8 21 (1.28%) Microsoft Intune
9 19 (1.16%) WSUS
9 19 (1.16%) ZABBIX
10 18 (1.10%) vCenter Server
11 14 (0.85%) FortiGate
12 13 (0.79%) Cisco IPCC
12 13 (0.79%) MaaS360
13 10 (0.61%) Cacti
14 9 (0.55%) Ansible
15 8 (0.49%) McAfee ePO
15 8 (0.49%) Nessus
16 7 (0.43%) Puppet
16 7 (0.43%) Systems Management Server (SMS)
Vendors
1 719 (43.89%) Cisco
2 566 (34.55%) Microsoft
3 402 (24.54%) VMware
4 208 (12.70%) Citrix
5 153 (9.34%) CheckPoint
6 151 (9.22%) Avaya
7 124 (7.57%) SolarWinds
8 111 (6.78%) Mitel
9 109 (6.65%) Juniper
10 100 (6.11%) HP
11 97 (5.92%) Palo Alto
12 85 (5.19%) Riverbed
13 80 (4.88%) Meraki
14 58 (3.54%) Veeam
15 57 (3.48%) Aruba
15 57 (3.48%) Fortinet
16 56 (3.42%) F5
17 52 (3.17%) Polycom
18 49 (2.99%) NetApp
19 48 (2.93%) BT