Period
to 2 April 2020

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 2 April 2020 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
2 Apr 2020
Same period 2019 Same period 2018
Rank 280 281 322
Rank change year-on-year +1 +41 -50
Permanent jobs citing VoIP 1,324 1,761 1,773
As % of all permanent jobs advertised in the UK 1.13% 1.19% 1.00%
As % of the Communications & Networking category 7.51% 7.85% 6.69%
Number of salaries quoted 1,146 1,537 1,591
Median annual salary £40,000 £40,000 £40,000
10th Percentile £24,250 £22,000 £22,250
90th Percentile £67,500 £65,000 £67,500
UK excluding London median annual salary £35,000 £37,500 £40,000
% change year-on-year -6.67% -6.25% +6.67%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 17,621 22,439 26,516
As % of all permanent IT jobs advertised in the UK 15.04% 15.16% 14.98%
Number of salaries quoted 13,841 17,333 21,169
Median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £77,500 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 2 April 2020.

Salary histogram for VoIP in the UK

VoIP
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 2 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 1,211 £38,500 -3.75% 178
UK excluding London -10 796 £35,000 -6.67% 158
London +55 489 £50,000 - 36
South East -9 283 £35,000 -10.26% 36
North of England -26 175 £30,000 - 36
Midlands -9 96 £31,500 -24.10% 23
East of England +40 89 £32,500 -7.14% 24
North West -15 83 £29,000 -7.94% 22
South West +40 78 £35,500 -18.86% 23
Yorkshire -41 74 £30,000 +15.38% 6
Work from Home +28 73 £57,500 +33.72% 9
East Midlands +35 64 £31,750 -2.31% 10
Wales +2 52 £42,500 +46.55% 9
West Midlands -33 31 £29,750 -30.00% 13
Scotland +50 20 £35,000 - 7
North East +15 18 £33,500 -19.28% 8
Northern Ireland - 3 £35,000 -

For the 6 months to 2 April 2020, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 661 (49.92%) Windows
2 531 (40.11%) Firewall
3 506 (38.22%) Microsoft
4 481 (36.33%) Office 365
5 477 (36.03%) Cisco
6 445 (33.61%) Active Directory
7 417 (31.50%) LAN
8 414 (31.27%) WAN
9 381 (28.78%) VMware
10 351 (26.51%) Windows Server
11 334 (25.23%) DNS
12 301 (22.73%) Cisco Certification
13 293 (22.13%) Wireless
14 275 (20.77%) DHCP
15 265 (20.02%) Azure
16 260 (19.64%) Windows 10
17 256 (19.34%) TCP/IP
18 248 (18.73%) VPN
19 247 (18.66%) ITIL
20 241 (18.20%) VMware Infrastructure
21 226 (17.07%) Problem-Solving
22 202 (15.26%) MS Exchange
23 198 (14.95%) Microsoft Office
24 188 (14.20%) Telecoms
24 188 (14.20%) Degree
25 182 (13.75%) Hyper-V
26 178 (13.44%) CCNP
27 176 (13.29%) Windows Server 2012
28 175 (13.22%) Linux
29 167 (12.61%) Microsoft Certification

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 202 (15.26%) MS Exchange
2 93 (7.02%) Exchange Server 2010
3 77 (5.82%) Skype for Business
4 68 (5.14%) SharePoint
5 34 (2.57%) IIS
6 28 (2.11%) Exchange Server 2013
7 15 (1.13%) Apache
8 8 (0.60%) Confluence
9 7 (0.53%) JBoss
10 6 (0.45%) Exchange Server 2007
10 6 (0.45%) GlassFish
11 3 (0.23%) IBM Notes
11 3 (0.23%) nginx
12 2 (0.15%) SharePoint 2010
13 1 (0.076%) IBM Domino
13 1 (0.076%) Site Server
Applications
1 198 (14.95%) Microsoft Office
2 37 (2.79%) Microsoft Excel
3 25 (1.89%) Microsoft PowerPoint
3 25 (1.89%) MS Visio
4 1 (0.076%) Adobe Illustrator
4 1 (0.076%) AutoCAD
4 1 (0.076%) InDesign
4 1 (0.076%) Microsoft Project
4 1 (0.076%) Photoshop
4 1 (0.076%) Revit
Business Applications
1 12 (0.91%) Dynamics CRM
2 7 (0.53%) Dynamics AX
3 4 (0.30%) Sage CRM
4 3 (0.23%) Exchequer
5 1 (0.076%) Dynamics NAV
5 1 (0.076%) Magento
5 1 (0.076%) NetSuite
5 1 (0.076%) Sage 200
5 1 (0.076%) Sparx Enterprise Architect
Cloud Services
1 481 (36.33%) Office 365
2 265 (20.02%) Azure
3 138 (10.42%) AWS
4 49 (3.70%) SaaS
5 28 (2.11%) Azure Active Directory
6 21 (1.59%) G Suite
6 21 (1.59%) GCP
7 18 (1.36%) PaaS
8 15 (1.13%) OneDrive
9 13 (0.98%) Cloud Computing
10 10 (0.76%) IaaS
10 10 (0.76%) Mimecast
11 8 (0.60%) Virtual Private Cloud
12 7 (0.53%) Amazon EC2
12 7 (0.53%) Amazon S3
13 6 (0.45%) AWS CloudFormation
13 6 (0.45%) AWS Lambda
13 6 (0.45%) GitHub
13 6 (0.45%) Serverless
14 4 (0.30%) Salesforce Service Cloud
Communications & Networking
1 531 (40.11%) Firewall
2 417 (31.50%) LAN
3 414 (31.27%) WAN
4 334 (25.23%) DNS
5 293 (22.13%) Wireless
6 275 (20.77%) DHCP
7 256 (19.34%) TCP/IP
8 248 (18.73%) VPN
9 158 (11.93%) Network Security
10 156 (11.78%) VLAN
11 139 (10.50%) Internet
12 134 (10.12%) MPLS
13 125 (9.44%) SAN
14 117 (8.84%) BGP
15 110 (8.31%) Wi-Fi
16 107 (8.08%) Skype
17 104 (7.85%) IPsec
17 104 (7.85%) OSPF
18 85 (6.42%) Cisco ASA
19 84 (6.34%) Unified Communications
Database & Business Intelligence
1 114 (8.61%) SQL Server
2 32 (2.42%) MySQL
3 14 (1.06%) SQL Server 2016
4 13 (0.98%) SQL Server 2008
4 13 (0.98%) SQL Server 2012
5 9 (0.68%) Amazon RDS
6 6 (0.45%) NoSQL
7 5 (0.38%) GIS
7 5 (0.38%) PostgreSQL
8 4 (0.30%) MS Access
8 4 (0.30%) SQL Server 2005
9 2 (0.15%) Big Data
9 2 (0.15%) Data Warehouse
9 2 (0.15%) Power BI
9 2 (0.15%) SQL Server 2014
10 1 (0.076%) Amazon DynamoDB
10 1 (0.076%) Crystal Reports
10 1 (0.076%) Informix
10 1 (0.076%) Relational Database
10 1 (0.076%) SQLite
Development Applications
1 33 (2.49%) VSS/SourceSafe
2 26 (1.96%) JIRA
3 19 (1.44%) Git (software)
4 17 (1.28%) Jenkins
5 12 (0.91%) Selenium
6 9 (0.68%) Postman
7 6 (0.45%) Bugzilla
7 6 (0.45%) CruiseControl
7 6 (0.45%) Subversion
8 4 (0.30%) Visual Studio
9 3 (0.23%) Fiddler
9 3 (0.23%) LINQPad
9 3 (0.23%) Xcode
10 2 (0.15%) GitLab
10 2 (0.15%) Redmine
11 1 (0.076%) Grunt
11 1 (0.076%) Phing
11 1 (0.076%) PHPUnit
11 1 (0.076%) Team Foundation Server
11 1 (0.076%) webpack
General
1 188 (14.20%) Telecoms
2 142 (10.73%) Finance
3 36 (2.72%) Law
3 36 (2.72%) Marketing
3 36 (2.72%) Retail
4 30 (2.27%) Legal
5 28 (2.11%) Banking
5 28 (2.11%) Public Sector
6 16 (1.21%) Billing
7 15 (1.13%) Manufacturing
8 13 (0.98%) Advertising
8 13 (0.98%) Military
9 12 (0.91%) Back Office
10 9 (0.68%) Electronics
10 9 (0.68%) French Language
10 9 (0.68%) Games
11 6 (0.45%) Aerospace
11 6 (0.45%) Police
12 5 (0.38%) Financial Institution
13 4 (0.30%) Multimedia
Job Titles
1 242 (18.28%) Network Engineer
2 202 (15.26%) Support Engineer
3 172 (12.99%) IT Support
4 143 (10.80%) IT Engineer
5 140 (10.57%) Analyst
6 115 (8.69%) Infrastructure Engineer
7 86 (6.50%) IT Support Engineer
8 85 (6.42%) 2nd Line Support
9 78 (5.89%) Support Analyst
10 67 (5.06%) Senior Network Engineer
11 63 (4.76%) 2nd Line Engineer
12 60 (4.53%) Consultant
13 56 (4.23%) 3rd Line Engineer
14 53 (4.00%) VoIP Engineer
15 49 (3.70%) 2nd Line Support Engineer
16 45 (3.40%) Team Leader
16 45 (3.40%) Technical Support
17 44 (3.32%) IT Manager
18 43 (3.25%) 3rd Line Support
19 42 (3.17%) IT Analyst
Libraries, Frameworks & Software Standards
1 37 (2.79%) REST
2 32 (2.42%) Web Services
3 30 (2.27%) WebRTC
4 26 (1.96%) WSH
5 24 (1.81%) XMPP
6 22 (1.66%) FreeSWITCH
7 17 (1.28%) LDAP
8 15 (1.13%) Node.js
9 14 (1.06%) 802.1X
10 13 (0.98%) LAMP
11 11 (0.83%) HTML
12 10 (0.76%) Apache Flex
12 10 (0.76%) RESTful
13 9 (0.68%) .NET
14 8 (0.60%) CSS
15 6 (0.45%) AngularJS
15 6 (0.45%) X-Windows
16 5 (0.38%) JSON
16 5 (0.38%) RabbitMQ
16 5 (0.38%) SAML
Miscellaneous
1 134 (10.12%) Data Centre
2 113 (8.53%) Analytical Skills
3 72 (5.44%) Self-Motivation
4 70 (5.29%) Driving Licence
5 67 (5.06%) Video Conferencing
6 44 (3.32%) Management Information System
7 30 (2.27%) Replication
8 28 (2.11%) iPhone
9 27 (2.04%) Hybrid Cloud
10 26 (1.96%) CCTV
10 26 (1.96%) Linux Command Line
10 26 (1.96%) Public Cloud
11 21 (1.59%) Handset
12 17 (1.28%) Distributed Denial-of-Service
12 17 (1.28%) iPad
13 16 (1.21%) User Experience
14 15 (1.13%) IVR
15 14 (1.06%) Clustering
16 12 (0.91%) Blackberry
17 10 (0.76%) Thin Client
Operating Systems
1 661 (49.92%) Windows
2 351 (26.51%) Windows Server
3 260 (19.64%) Windows 10
4 176 (13.29%) Windows Server 2012
5 175 (13.22%) Linux
6 136 (10.27%) Windows Server 2016
7 119 (8.99%) Windows 7
8 67 (5.06%) Windows Server 2008
9 60 (4.53%) Windows 8
10 46 (3.47%) Windows Server 2019
11 45 (3.40%) Android
12 38 (2.87%) Apple iOS
12 38 (2.87%) Unix
13 24 (1.81%) Mac OS X
14 14 (1.06%) Mac OS
15 10 (0.76%) CentOS
15 10 (0.76%) Windows Server 2003
16 8 (0.60%) Windows XP
17 6 (0.45%) Red Hat Enterprise Linux
17 6 (0.45%) Windows Vista
Processes & Methodologies
1 247 (18.66%) ITIL
2 226 (17.07%) Problem-Solving
3 151 (11.40%) Project Management
4 145 (10.95%) Infrastructure Engineering
5 105 (7.93%) Mentoring
6 71 (5.36%) Agile Software Development
7 70 (5.29%) Migration
8 69 (5.21%) Disaster Recovery
9 61 (4.61%) Change Management
10 60 (4.53%) CRM
11 56 (4.23%) Computer Science
12 55 (4.15%) Service Delivery
13 54 (4.08%) Network Monitoring
14 50 (3.78%) Continuous Improvement
15 49 (3.70%) Load Balancing
16 48 (3.63%) Service Management
17 44 (3.32%) Network Design
18 43 (3.25%) Root Cause Analysis
19 42 (3.17%) Functional Testing
19 42 (3.17%) Server Management
Programming Languages
1 152 (11.48%) PowerShell
2 92 (6.95%) SQL
3 55 (4.15%) Python
4 45 (3.40%) JavaScript
5 39 (2.95%) Bash Shell
6 34 (2.57%) VBScript
7 32 (2.42%) C++
8 30 (2.27%) Java
9 23 (1.74%) C
9 23 (1.74%) C#
10 11 (0.83%) PHP
11 10 (0.76%) Go
11 10 (0.76%) Perl
12 7 (0.53%) Shell Script
13 6 (0.45%) Apple Swift
14 5 (0.38%) Embedded C++
15 4 (0.30%) Apex Code
15 4 (0.30%) Erlang
15 4 (0.30%) Objective-C
16 3 (0.23%) KiXtart
Qualifications
1 301 (22.73%) Cisco Certification
2 188 (14.20%) Degree
3 178 (13.44%) CCNP
4 167 (12.61%) Microsoft Certification
5 165 (12.46%) CCNA
6 92 (6.95%) MCSE
7 60 (4.53%) MCSA
8 44 (3.32%) MCP
9 43 (3.25%) Security Cleared
10 39 (2.95%) CCIE
11 38 (2.87%) Computer Science Degree
12 34 (2.57%) CCDP
13 23 (1.74%) SC Cleared
14 22 (1.66%) VMware Certified Professional (VCP)
15 21 (1.59%) JNCIA
16 19 (1.44%) MCITP
17 17 (1.28%) ITIL Foundation Certificate
18 16 (1.21%) JNCIS
19 15 (1.13%) ITIL Certification
20 14 (1.06%) CCDA
Quality Assurance & Compliance
1 123 (9.29%) SLA
2 49 (3.70%) QA
3 31 (2.34%) GDPR
4 26 (1.96%) ISO/IEC 27001
5 9 (0.68%) Cyber Essentials
6 7 (0.53%) PCI DSS
7 6 (0.45%) COBIT
8 2 (0.15%) Data Quality
8 2 (0.15%) HIPAA
8 2 (0.15%) ISO 9001
9 1 (0.076%) GxP
System Software
1 445 (33.61%) Active Directory
2 241 (18.20%) VMware Infrastructure
3 182 (13.75%) Hyper-V
4 51 (3.85%) vSphere
5 39 (2.95%) XenApp
6 32 (2.42%) VMware ESXi
7 27 (2.04%) Kamailio
8 23 (1.74%) Virtual Machines
9 20 (1.51%) XenDesktop
10 19 (1.44%) Firmware
11 15 (1.13%) Docker
12 14 (1.06%) VMware NSX
13 12 (0.91%) VMware Workstation
14 11 (0.83%) Terminal Services
14 11 (0.83%) Virtual Servers
14 11 (0.83%) Xen
15 9 (0.68%) BitLocker
15 9 (0.68%) NFS
16 7 (0.53%) KVM
16 7 (0.53%) VMware Server
Systems Management
1 103 (7.78%) SCCM
2 43 (3.25%) Microsoft Intune
3 34 (2.57%) Ansible
3 34 (2.57%) Cisco CUCM
4 30 (2.27%) FortiGate
5 29 (2.19%) Backup Exec
6 24 (1.81%) Cisco UCCX
7 19 (1.44%) Puppet
8 16 (1.21%) AirWatch
8 16 (1.21%) Cisco Prime
9 14 (1.06%) vCenter Server
10 13 (0.98%) Kubernetes
10 13 (0.98%) Nagios
10 13 (0.98%) WSUS
11 10 (0.76%) Terraform
12 8 (0.60%) SolarWinds Orion
13 6 (0.45%) Cisco CME
13 6 (0.45%) EMC NetWorker
13 6 (0.45%) SELinux
14 5 (0.38%) Single Sign-On
Vendors
1 506 (38.22%) Microsoft
2 477 (36.03%) Cisco
3 381 (28.78%) VMware
4 154 (11.63%) Citrix
5 112 (8.46%) HP
6 86 (6.50%) Avaya
7 76 (5.74%) Palo Alto
8 75 (5.66%) Juniper
9 70 (5.29%) Mitel
10 61 (4.61%) Meraki
11 54 (4.08%) SolarWinds
12 52 (3.93%) Veeam
13 51 (3.85%) CheckPoint
14 45 (3.40%) Apple
15 34 (2.57%) Dell
16 31 (2.34%) Sophos
17 28 (2.11%) EMC
17 28 (2.11%) Google
17 28 (2.11%) ProCurve
18 26 (1.96%) F5