Period
to 20 October 2019

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 20 October 2019 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
20 Oct 2019
Same period 2018 Same period 2017
Rank 281 352 301
Rank change year-on-year +71 -51 -52
Permanent jobs citing VoIP 1,549 1,508 2,009
As % of all permanent IT jobs advertised in the UK 1.14% 0.92% 1.15%
As % of the Communications & Networking category 7.31% 6.20% 7.24%
Number of salaries quoted 1,316 1,287 1,798
UK median annual salary £35,751 £37,500 £42,000
Median salary % change year-on-year -4.66% -10.71% +7.69%
10th Percentile £21,250 £22,500 £23,500
90th Percentile £62,500 £63,750 £67,500
UK excluding London median annual salary £36,500 £34,868 £37,500
% change year-on-year +4.68% -7.02% +3.45%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 21,179 24,314 27,732
As % of all permanent IT jobs advertised in the UK 15.57% 14.87% 15.90%
Number of salaries quoted 16,254 19,239 22,562
UK median annual salary £45,500 £47,500 £45,000
Median salary % change year-on-year -4.21% +5.56% -
10th Percentile £25,750 £25,750 £25,750
90th Percentile £77,500 £75,000 £71,250
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

The salary distribution of IT jobs citing VoIP over the 6 months to 20 October 2019.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 20 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 1,444 £36,000 -4.00% 372
UK excluding London +56 1,031 £36,500 +4.68% 294
London +81 469 £35,753 -24.73% 99
South East +50 353 £40,000 +14.29% 96
North of England +62 337 £28,500 -5.00% 54
Yorkshire +84 204 £25,500 -17.74% 12
Midlands +45 149 £37,850 +22.10% 47
North West +17 125 £37,500 +25.00% 36
South West +27 105 £37,250 +6.43% 51
East Midlands +53 76 £40,000 +29.03% 22
West Midlands +14 73 £36,000 +9.92% 25
East of England -10 39 £40,250 +6.62% 25
Scotland -6 32 £47,500 +25.83% 8
Wales -3 19 £32,500 -10.96% 8
North East +11 8 £75,000 +158.62% 6
Isle of Man - 5 £51,000 -

For the 6 months to 20 October 2019, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 762 (49.19%) Windows
2 709 (45.77%) Cisco
3 646 (41.70%) Firewall
4 630 (40.67%) Microsoft
5 596 (38.48%) Active Directory
6 512 (33.05%) Office 365
7 502 (32.41%) WAN
8 486 (31.38%) VMware
9 468 (30.21%) LAN
10 424 (27.37%) Windows Server
11 409 (26.40%) Cisco Certification
12 405 (26.15%) Wireless
13 387 (24.98%) ITIL
14 331 (21.37%) VMware Infrastructure
15 309 (19.95%) DNS
16 298 (19.24%) Azure
17 278 (17.95%) DHCP
18 274 (17.69%) Windows 10
19 270 (17.43%) Linux
20 268 (17.30%) VPN
21 266 (17.17%) Problem-Solving
22 260 (16.79%) CCNA
23 255 (16.46%) Microsoft Certification
24 241 (15.56%) Data Centre
25 240 (15.49%) Hyper-V
25 240 (15.49%) TCP/IP
26 239 (15.43%) Citrix
26 239 (15.43%) MS Exchange
26 239 (15.43%) Telecoms
27 233 (15.04%) CCNP

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 239 (15.43%) MS Exchange
2 105 (6.78%) SharePoint
3 95 (6.13%) Exchange Server 2010
4 93 (6.00%) Skype for Business
5 48 (3.10%) Exchange Server 2013
6 44 (2.84%) IIS
7 20 (1.29%) Apache
8 9 (0.58%) Exchange Server 2007
9 8 (0.52%) Confluence
9 8 (0.52%) Tomcat
10 7 (0.45%) nginx
10 7 (0.45%) SharePoint Server
11 4 (0.26%) Alfresco
11 4 (0.26%) CMS
12 3 (0.19%) Blackberry Enterprise Server
12 3 (0.19%) OpenStack
13 2 (0.13%) Exchange Server 2003
13 2 (0.13%) WordPress
14 1 (0.065%) SharePoint 2013
Applications
1 220 (14.20%) Microsoft Office
2 19 (1.23%) Microsoft Excel
3 14 (0.90%) Microsoft PowerPoint
4 6 (0.39%) Adobe Creative Suite
4 6 (0.39%) CINEMA 4D
4 6 (0.39%) Maya
4 6 (0.39%) MODO
4 6 (0.39%) MS Visio
4 6 (0.39%) NUKE
5 1 (0.065%) Adobe Illustrator
5 1 (0.065%) InDesign
5 1 (0.065%) Photoshop
Business Applications
1 7 (0.45%) Dynamics AX
1 7 (0.45%) Dynamics CRM
1 7 (0.45%) Q-Pulse
1 7 (0.45%) Sage CRM
2 5 (0.32%) Salesforce.com CRM
3 4 (0.26%) Dynamics NAV
3 4 (0.26%) Remedy ITSM
4 2 (0.13%) Sentinel
4 2 (0.13%) Sparx Enterprise Architect
5 1 (0.065%) Sage 200
Cloud Services
1 512 (33.05%) Office 365
2 298 (19.24%) Azure
3 196 (12.65%) AWS
4 49 (3.16%) SaaS
5 46 (2.97%) Azure Active Directory
6 40 (2.58%) G Suite
7 36 (2.32%) IaaS
8 22 (1.42%) Cloud Computing
9 21 (1.36%) GCP
10 17 (1.10%) PaaS
11 15 (0.97%) OneDrive
12 11 (0.71%) Mimecast
13 9 (0.58%) Dropbox
14 6 (0.39%) Power Platform
14 6 (0.39%) PowerApps
15 4 (0.26%) Azure ExpressRoute
15 4 (0.26%) Slack
16 3 (0.19%) AWS Lambda
16 3 (0.19%) OpenDNS
16 3 (0.19%) Yammer
Communications & Networking
1 646 (41.70%) Firewall
2 502 (32.41%) WAN
3 468 (30.21%) LAN
4 405 (26.15%) Wireless
5 309 (19.95%) DNS
6 278 (17.95%) DHCP
7 268 (17.30%) VPN
8 240 (15.49%) TCP/IP
9 167 (10.78%) Wi-Fi
10 151 (9.75%) VLAN
11 145 (9.36%) MPLS
12 142 (9.17%) Broadband
12 142 (9.17%) Internet
13 135 (8.72%) Network Security
14 127 (8.20%) BGP
15 126 (8.13%) OSPF
16 113 (7.30%) Cisco ASA
16 113 (7.30%) SAN
17 103 (6.65%) Skype
18 101 (6.52%) ADSL
Database & Business Intelligence
1 141 (9.10%) SQL Server
2 29 (1.87%) DB2
3 25 (1.61%) SQL Server 2012
4 21 (1.36%) MySQL
5 20 (1.29%) SQL Server 2008
6 18 (1.16%) NoSQL
7 16 (1.03%) Relational Database
8 12 (0.77%) SQL Server 2014
9 10 (0.65%) MongoDB
10 8 (0.52%) SQL Server 2016
11 7 (0.45%) SQL Server 2017
12 6 (0.39%) Amazon RDS
13 4 (0.26%) Crystal Reports
14 2 (0.13%) Data Warehouse
14 2 (0.13%) Electronic Patient Records
14 2 (0.13%) SQL Server 2005
14 2 (0.13%) SQL Server Reporting Services
15 1 (0.065%) PostgreSQL
Development Applications
1 29 (1.87%) MSI
2 28 (1.81%) Git (software)
3 27 (1.74%) JIRA
4 20 (1.29%) Visual Studio
4 20 (1.29%) VSS/SourceSafe
5 19 (1.23%) Team Foundation Server
6 10 (0.65%) Jenkins
7 7 (0.45%) Visual Studio Team System
8 5 (0.32%) WinDbg
9 4 (0.26%) Bitbucket
9 4 (0.26%) GitLab
9 4 (0.26%) Vagrant
10 3 (0.19%) Ant
10 3 (0.19%) Subversion
11 2 (0.13%) Selenium
11 2 (0.13%) Visual Studio Coded UI
12 1 (0.065%) ClearQuest
12 1 (0.065%) GDB
12 1 (0.065%) Redmine
12 1 (0.065%) Valgrind
General
1 239 (15.43%) Telecoms
2 158 (10.20%) Finance
3 52 (3.36%) Manufacturing
4 46 (2.97%) Retail
5 44 (2.84%) Public Sector
6 35 (2.26%) Law
7 30 (1.94%) Marketing
8 29 (1.87%) Banking
9 17 (1.10%) Legal
10 13 (0.84%) Electronics
11 8 (0.52%) Advertising
11 8 (0.52%) Back Office
11 8 (0.52%) French Language
12 7 (0.45%) Games
12 7 (0.45%) Local Government
12 7 (0.45%) Pharmaceutical
13 6 (0.39%) Aerospace
13 6 (0.39%) Financial Institution
13 6 (0.39%) Military
14 3 (0.19%) German Language
Job Titles
1 295 (19.04%) Analyst
2 268 (17.30%) Support Engineer
3 254 (16.40%) Network Engineer
4 195 (12.59%) IT Support
5 178 (11.49%) Support Analyst
6 134 (8.65%) IT Engineer
7 131 (8.46%) Technical Support
8 125 (8.07%) 2nd Line Support
9 114 (7.36%) Infrastructure Engineer
10 93 (6.00%) Architect
11 89 (5.75%) IT Support Engineer
12 87 (5.62%) Technical Analyst
13 81 (5.23%) 1st Line Support
14 79 (5.10%) 2nd Line Engineer
15 78 (5.04%) Cisco Engineer
16 75 (4.84%) Technical Support Analyst
17 65 (4.20%) 3rd Line Engineer
18 63 (4.07%) 3rd Line Support
19 59 (3.81%) IT Analyst
20 55 (3.55%) IT Manager
Libraries, Frameworks & Software Standards
1 32 (2.07%) XMPP
2 20 (1.29%) WebRTC
3 16 (1.03%) LDAP
4 15 (0.97%) .NET
5 14 (0.90%) CSS
5 14 (0.90%) HTML
6 12 (0.77%) Web Services
7 11 (0.71%) RESTful
8 10 (0.65%) 802.1X
9 8 (0.52%) ADSI
9 8 (0.52%) CGI
9 8 (0.52%) Natural Language Processing
9 8 (0.52%) REST
10 7 (0.45%) Ajax
10 7 (0.45%) Ext JS
10 7 (0.45%) FreeSWITCH
10 7 (0.45%) HTML5
10 7 (0.45%) SAML
11 5 (0.32%) RabbitMQ
12 4 (0.26%) OAuth
Miscellaneous
1 241 (15.56%) Data Centre
2 139 (8.97%) Analytical Skills
3 116 (7.49%) Self-Motivation
4 59 (3.81%) Management Information System
5 57 (3.68%) Driving Licence
6 56 (3.62%) Video Conferencing
7 54 (3.49%) iPhone
8 42 (2.71%) Public Cloud
9 35 (2.26%) iPad
10 34 (2.19%) Replication
11 21 (1.36%) Handset
12 20 (1.29%) Clustering
13 17 (1.10%) BBC
14 16 (1.03%) Blackberry
14 16 (1.03%) FMCG
14 16 (1.03%) Hybrid Cloud
15 15 (0.97%) Fat Client
15 15 (0.97%) Thin Client
15 15 (0.97%) Virtual Team
16 14 (0.90%) PKI
Operating Systems
1 762 (49.19%) Windows
2 424 (27.37%) Windows Server
3 274 (17.69%) Windows 10
4 270 (17.43%) Linux
5 202 (13.04%) Windows 7
6 184 (11.88%) Windows Server 2012
7 116 (7.49%) Windows Server 2008
8 93 (6.00%) Android
9 76 (4.91%) Windows 8
10 49 (3.16%) Unix
11 38 (2.45%) Mac OS X
12 35 (2.26%) Apple iOS
13 26 (1.68%) Mac OS
14 25 (1.61%) Windows Server 2003
15 22 (1.42%) Ubuntu
16 19 (1.23%) CentOS
17 14 (0.90%) Windows XP
18 11 (0.71%) Red Hat Enterprise Linux
19 10 (0.65%) Debian
19 10 (0.65%) Windows Vista
Processes & Methodologies
1 387 (24.98%) ITIL
2 266 (17.17%) Problem-Solving
3 152 (9.81%) Infrastructure Engineering
4 146 (9.43%) Service Delivery
5 144 (9.30%) Project Management
6 129 (8.33%) Mentoring
7 103 (6.65%) Change Management
8 94 (6.07%) Supplier Management
9 85 (5.49%) Agile Software Development
10 83 (5.36%) Migration
11 81 (5.23%) Network Monitoring
12 73 (4.71%) Time Management
13 71 (4.58%) Continuous Improvement
13 71 (4.58%) Project Delivery
14 70 (4.52%) Service Management
15 60 (3.87%) Asset Management
16 57 (3.68%) Disaster Recovery
16 57 (3.68%) Load Balancing
16 57 (3.68%) Network Design
17 54 (3.49%) PRINCE2
Programming Languages
1 152 (9.81%) SQL
2 138 (8.91%) PowerShell
3 40 (2.58%) C++
4 34 (2.19%) C#
5 31 (2.00%) C
6 26 (1.68%) Python
7 22 (1.42%) Java
8 16 (1.03%) Bash Shell
9 14 (0.90%) JavaScript
9 14 (0.90%) VBScript
10 11 (0.71%) Objective-C
11 7 (0.45%) VB
12 6 (0.39%) Go
13 5 (0.32%) Perl
14 3 (0.19%) Ruby
15 2 (0.13%) PHP
15 2 (0.13%) VB6
16 1 (0.065%) ActionScript
16 1 (0.065%) ActionScript 2.0
16 1 (0.065%) Embedded C
Qualifications
1 409 (26.40%) Cisco Certification
2 260 (16.79%) CCNA
3 255 (16.46%) Microsoft Certification
4 233 (15.04%) CCNP
5 213 (13.75%) Degree
6 179 (11.56%) MCSE
7 120 (7.75%) MCITP
8 111 (7.17%) VMware Certified Professional (VCP)
9 96 (6.20%) MCSA
10 69 (4.45%) CCIE
11 58 (3.74%) MCP
12 49 (3.16%) CCDP
13 40 (2.58%) Security Cleared
14 32 (2.07%) TOGAF Certification
15 29 (1.87%) AWS Certification
16 25 (1.61%) DBS Check
17 22 (1.42%) MCTS
18 15 (0.97%) ITIL Certification
18 15 (0.97%) Master's Degree
18 15 (0.97%) PRINCE2 Certification
Quality Assurance & Compliance
1 121 (7.81%) SLA
2 108 (6.97%) ISO/IEC 27001
3 72 (4.65%) ISO 9001
4 30 (1.94%) GDPR
5 21 (1.36%) PCI DSS
5 21 (1.36%) QA
6 17 (1.10%) Cyber Essentials
7 9 (0.58%) COBIT
8 8 (0.52%) Cyber Essentials PLUS
9 5 (0.32%) Data Quality
9 5 (0.32%) ISO/IEC 20000
10 4 (0.26%) ISO 22301
11 3 (0.19%) ISO 14001
12 2 (0.13%) GxP
12 2 (0.13%) HL7
13 1 (0.065%) Actionable Recommendations
13 1 (0.065%) BS7799
13 1 (0.065%) GAMP
13 1 (0.065%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.065%) MiFID
System Software
1 596 (38.48%) Active Directory
2 331 (21.37%) VMware Infrastructure
3 240 (15.49%) Hyper-V
4 42 (2.71%) vSphere
5 29 (1.87%) Microsoft App-V
6 26 (1.68%) Terminal Services
7 25 (1.61%) VMware ESXi
8 23 (1.48%) Virtual Machines
8 23 (1.48%) XenApp
9 12 (0.77%) Virtual Servers
10 10 (0.65%) Docker
10 10 (0.65%) XenDesktop
11 9 (0.58%) Citrix Hypervisor
12 8 (0.52%) BitLocker
13 6 (0.39%) Firmware
13 6 (0.39%) Samba
13 6 (0.39%) VMware NSX
14 5 (0.32%) ISA Server
14 5 (0.32%) Postfix
14 5 (0.32%) VMware Workstation
Systems Management
1 111 (7.17%) SCCM
2 90 (5.81%) Cisco CUCM
3 31 (2.00%) Microsoft Intune
4 29 (1.87%) IBM BigFix
5 28 (1.81%) WSUS
6 24 (1.55%) Backup Exec
7 20 (1.29%) Cisco UCCX
8 12 (0.77%) Ansible
8 12 (0.77%) vCenter Server
9 11 (0.71%) AirWatch
9 11 (0.71%) PaperCut
10 10 (0.65%) FortiGate
10 10 (0.65%) HAProxy
10 10 (0.65%) Nagios
11 9 (0.58%) Puppet
11 9 (0.58%) SCOM
11 9 (0.58%) Single Sign-On
12 7 (0.45%) ZABBIX
13 6 (0.39%) Cisco UCCE
13 6 (0.39%) Grafana
Vendors
1 709 (45.77%) Cisco
2 630 (40.67%) Microsoft
3 486 (31.38%) VMware
4 239 (15.43%) Citrix
5 156 (10.07%) Meraki
6 126 (8.13%) Avaya
7 121 (7.81%) Aruba
8 106 (6.84%) Polycom
9 100 (6.46%) HP
10 73 (4.71%) Apple
11 68 (4.39%) CheckPoint
12 66 (4.26%) Palo Alto
13 58 (3.74%) Juniper
14 53 (3.42%) SolarWinds
15 52 (3.36%) Veeam
16 51 (3.29%) Dell
16 51 (3.29%) IBM
17 45 (2.91%) Mitel
18 41 (2.65%) Google
19 37 (2.39%) EMC