Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 352 298 246
Rank change year-on-year -54 -52 +13
Permanent jobs citing VoIP 1,508 2,038 2,730
As % of all permanent IT jobs advertised in the UK 0.92% 1.16% 1.42%
As % of the Communications & Networking category 6.16% 7.31% 8.47%
Number of salaries quoted 1,286 1,824 2,427
UK median annual salary £37,500 £42,000 £38,500
Median salary % change year-on-year -10.71% +9.09% -3.75%
10th Percentile £22,500 £23,500 £22,000
90th Percentile £63,750 £67,500 £64,550
UK excluding London median annual salary £35,000 £37,500 £36,000
% change year-on-year -6.67% +4.17% -7.69%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 24,486 27,896 32,236
As % of all permanent IT jobs advertised in the UK 14.89% 15.93% 16.80%
Number of salaries quoted 19,374 22,715 26,520
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £25,750 £25,750 £25,750
90th Percentile £75,000 £71,250 £72,500
UK excluding London median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a percentage of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

The salary distribution of IT jobs citing VoIP over the 6 months to 17 October 2018.

Salary histogram for VoIP in the UK

VoIP
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 1,403 £37,500 -10.71% 304
UK excluding London -33 1,012 £35,000 -6.67% 260
London -63 464 £47,500 -9.52% 65
South East -42 330 £35,000 -12.50% 49
North of England -43 264 £30,389 -16.17% 69
North West +1 152 £30,000 -20.00% 43
Midlands +36 137 £31,000 -8.82% 59
East of England -16 123 £38,000 -10.59% 34
Yorkshire -65 95 £31,000 -12.68% 19
West Midlands +34 90 £32,500 +3.17% 34
South West +7 89 £35,000 -7.89% 28
Scotland +1 52 £37,750 +0.67% 12
East Midlands +2 47 £31,000 -22.50% 25
Wales -16 23 £36,500 -2.67% 9
North East -11 17 £29,000 +13.73% 7

For the 6 months to 17 October 2018, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 745 (49.40%) Windows
2 652 (43.24%) Cisco
3 538 (35.68%) Firewall
4 504 (33.42%) Active Directory
5 492 (32.63%) WAN
6 475 (31.50%) Microsoft
7 452 (29.97%) LAN
8 374 (24.80%) Windows Server
9 373 (24.73%) Office 365
10 366 (24.27%) VMware
11 329 (21.82%) VPN
12 326 (21.62%) Cisco Certification
13 311 (20.62%) Linux
14 303 (20.09%) TCP/IP
15 296 (19.63%) ITIL
16 276 (18.30%) DNS
17 256 (16.98%) Problem-Solving
18 243 (16.11%) CCNA
19 241 (15.98%) Microsoft Office
20 240 (15.92%) Telecoms
21 238 (15.78%) Wireless
22 230 (15.25%) Data Centre
23 223 (14.79%) Windows 10
24 220 (14.59%) DHCP
25 216 (14.32%) VMware Infrastructure
26 206 (13.66%) MS Exchange
27 203 (13.46%) Windows 7
28 192 (12.73%) MPLS
29 187 (12.40%) Network Security
30 184 (12.20%) Wi-Fi

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 206 (13.66%) MS Exchange
2 111 (7.36%) Skype for Business
3 96 (6.37%) SharePoint
4 68 (4.51%) Exchange Server 2010
5 35 (2.32%) IIS
6 32 (2.12%) Exchange Server 2013
7 25 (1.66%) Apache
8 23 (1.53%) CMS
9 18 (1.19%) Exchange Server 2007
10 16 (1.06%) Tomcat
11 9 (0.60%) Confluence
12 7 (0.46%) nginx
13 6 (0.40%) JBoss
13 6 (0.40%) OpenStack
14 5 (0.33%) Exchange Server 2003
15 3 (0.20%) Blackberry Enterprise Server
15 3 (0.20%) SharePoint Server
16 2 (0.13%) GroupWise
16 2 (0.13%) IBM Notes
16 2 (0.13%) WordPress
Applications
1 241 (15.98%) Microsoft Office
2 32 (2.12%) Microsoft Excel
2 32 (2.12%) MS Visio
3 28 (1.86%) Microsoft PowerPoint
4 2 (0.13%) Adobe Creative Suite
4 2 (0.13%) Microsoft Project
4 2 (0.13%) Spreadsheet
5 1 (0.066%) AutoCAD
5 1 (0.066%) Mozilla Thunderbird
Business Applications
1 10 (0.66%) Dynamics CRM
2 6 (0.40%) Remedy ITSM
3 4 (0.27%) SAP SM
3 4 (0.27%) TRIRIGA
4 3 (0.20%) Dynamics AX
4 3 (0.20%) NetSuite
4 3 (0.20%) SAP S/4HANA
5 2 (0.13%) Dynamics NAV
5 2 (0.13%) Eikon
5 2 (0.13%) Maximo
5 2 (0.13%) Sage 200
5 2 (0.13%) SAP CRM
6 1 (0.066%) Carpe Diem
6 1 (0.066%) Payment Gateway
6 1 (0.066%) Pegasus Opera
6 1 (0.066%) Unit4 Business World
Cloud Services
1 373 (24.73%) Office 365
2 180 (11.94%) Microsoft Azure
3 102 (6.76%) Amazon AWS
4 33 (2.19%) G Suite
5 26 (1.72%) Azure Active Directory
6 22 (1.46%) Cloud Computing
7 16 (1.06%) SaaS
8 15 (0.99%) Mimecast
9 11 (0.73%) Amazon EC2
10 10 (0.66%) Amazon S3
10 10 (0.66%) IaaS
11 8 (0.53%) OneDrive
12 7 (0.46%) Yarn
13 6 (0.40%) Amazon CloudWatch
13 6 (0.40%) PaaS
14 5 (0.33%) OpenDNS
15 3 (0.20%) Google Cloud Platform
15 3 (0.20%) IBM Cloud
15 3 (0.20%) Slack
15 3 (0.20%) Virtual Private Cloud
Communications & Networking
1 538 (35.68%) Firewall
2 492 (32.63%) WAN
3 452 (29.97%) LAN
4 329 (21.82%) VPN
5 303 (20.09%) TCP/IP
6 276 (18.30%) DNS
7 238 (15.78%) Wireless
8 220 (14.59%) DHCP
9 192 (12.73%) MPLS
10 187 (12.40%) Network Security
11 184 (12.20%) Wi-Fi
12 159 (10.54%) BGP
12 159 (10.54%) VLAN
13 157 (10.41%) Internet
14 154 (10.21%) OSPF
15 127 (8.42%) Ethernet
16 124 (8.22%) Unified Communications
17 111 (7.36%) Skype
18 103 (6.83%) Cisco ASA
19 101 (6.70%) SAN
Database & Business Intelligence
1 112 (7.43%) SQL Server
2 36 (2.39%) MySQL
3 12 (0.80%) SQL Server 2008
4 10 (0.66%) Data Warehouse
5 9 (0.60%) PostgreSQL
6 8 (0.53%) Amazon RDS
6 8 (0.53%) Power BI
7 7 (0.46%) SQL Server 2012
8 6 (0.40%) SQL Server 2014
8 6 (0.40%) SQL Server Reporting Services
9 5 (0.33%) NoSQL
9 5 (0.33%) Relational Database
9 5 (0.33%) SQL Server 2016
10 3 (0.20%) Big Data
10 3 (0.20%) Crystal Reports
10 3 (0.20%) DB2
10 3 (0.20%) Hadoop
11 2 (0.13%) MS Access
11 2 (0.13%) Redis
12 1 (0.066%) MariaDB
Development Applications
1 36 (2.39%) JIRA
2 19 (1.26%) Git (software)
3 14 (0.93%) Jenkins
4 13 (0.86%) Subversion
5 10 (0.66%) VSS/SourceSafe
6 9 (0.60%) Redmine
6 9 (0.60%) Trac
7 8 (0.53%) Visual Studio
8 7 (0.46%) Babel
8 7 (0.46%) Grunt
8 7 (0.46%) gulp
9 6 (0.40%) GitLab
10 5 (0.33%) Phabricator
10 5 (0.33%) Selenium
10 5 (0.33%) Team Foundation Server
11 4 (0.27%) Hudson
12 3 (0.20%) Atlassian Bamboo
12 3 (0.20%) webpack
13 2 (0.13%) Robot Framework
13 2 (0.13%) Vagrant
General
1 240 (15.92%) Telecoms
2 172 (11.41%) Finance
3 95 (6.30%) Retail
4 49 (3.25%) Banking
5 37 (2.45%) Legal
6 25 (1.66%) Manufacturing
7 24 (1.59%) Marketing
8 13 (0.86%) Law
8 13 (0.86%) Multimedia
9 11 (0.73%) Electronics
10 10 (0.66%) Advertising
10 10 (0.66%) Front Office
11 9 (0.60%) Games
12 8 (0.53%) Local Government
13 7 (0.46%) French Language
14 6 (0.40%) German Language
15 5 (0.33%) Automotive
15 5 (0.33%) Back Office
15 5 (0.33%) Italian Language
16 4 (0.27%) Billing
Job Titles
1 283 (18.77%) Network Engineer
2 252 (16.71%) Support Engineer
3 207 (13.73%) Analyst
4 158 (10.48%) IT Support
5 121 (8.02%) Infrastructure Engineer
6 106 (7.03%) IT Engineer
7 97 (6.43%) Support Analyst
8 92 (6.10%) 2nd Line Support
9 76 (5.04%) Cisco Engineer
10 72 (4.77%) Voice Engineer
11 71 (4.71%) IT Support Engineer
12 67 (4.44%) Technical Support
13 65 (4.31%) 3rd Line Support
14 60 (3.98%) IT Analyst
15 58 (3.85%) 2nd Line Engineer
16 57 (3.78%) Cisco Network Engineer
17 53 (3.51%) Network Analyst
18 52 (3.45%) Senior Network Engineer
18 52 (3.45%) Technical Engineer
19 50 (3.32%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 43 (2.85%) 802.1X
2 28 (1.86%) HTML
3 26 (1.72%) XMPP
4 22 (1.46%) CSS
5 21 (1.39%) React
5 21 (1.39%) REST
6 18 (1.19%) Web Services
7 16 (1.06%) HTML5
8 14 (0.93%) SOAP
9 12 (0.80%) .NET
9 12 (0.80%) CSS3
9 12 (0.80%) Middleware
10 11 (0.73%) jQuery
10 11 (0.73%) Node.js
11 10 (0.66%) LDAP
12 9 (0.60%) LAMP
13 8 (0.53%) XML
14 7 (0.46%) Spring
14 7 (0.46%) Symfony
14 7 (0.46%) WSH
Miscellaneous
1 230 (15.25%) Data Centre
2 166 (11.01%) Analytical Skills
3 121 (8.02%) Self-Motivation
4 84 (5.57%) Video Conferencing
5 61 (4.05%) Computer Science
6 60 (3.98%) Management Information System
7 48 (3.18%) Driving Licence
8 32 (2.12%) User Experience
9 28 (1.86%) NHS
10 23 (1.53%) EPoS
11 20 (1.33%) IVR
12 19 (1.26%) BYOD
12 19 (1.26%) Fintech
13 18 (1.19%) Virtual Team
14 17 (1.13%) PMI
15 16 (1.06%) Replication
16 14 (0.93%) BBC
16 14 (0.93%) Handset
16 14 (0.93%) iPhone
17 13 (0.86%) Fat Client
Operating Systems
1 745 (49.40%) Windows
2 374 (24.80%) Windows Server
3 311 (20.62%) Linux
4 223 (14.79%) Windows 10
5 203 (13.46%) Windows 7
6 163 (10.81%) Windows Server 2012
7 157 (10.41%) Windows Server 2008
8 69 (4.58%) Windows 8
9 55 (3.65%) Windows Server 2003
10 46 (3.05%) Android
11 39 (2.59%) Mac OS X
11 39 (2.59%) Ubuntu
12 38 (2.52%) Apple iOS
12 38 (2.52%) Mac OS
13 37 (2.45%) Unix
14 34 (2.25%) CentOS
15 19 (1.26%) Windows XP
16 16 (1.06%) Debian
17 11 (0.73%) Windows Phone
18 10 (0.66%) Windows Vista
Processes & Methodologies
1 296 (19.63%) ITIL
2 256 (16.98%) Problem-Solving
3 147 (9.75%) Infrastructure Engineering
4 110 (7.29%) Project Management
5 101 (6.70%) Network Management
6 89 (5.90%) Service Management
7 88 (5.84%) Network Design
8 85 (5.64%) Disaster Recovery
9 83 (5.50%) Service Delivery
10 78 (5.17%) Agile Software Development
10 78 (5.17%) Network Monitoring
11 70 (4.64%) Information Security
12 65 (4.31%) Load Balancing
13 63 (4.18%) Problem Management
14 60 (3.98%) Continuous Improvement
14 60 (3.98%) Incident Management
15 58 (3.85%) Business Continuity
15 58 (3.85%) DevOps
16 57 (3.78%) Change Management
16 57 (3.78%) PRINCE2
Programming Languages
1 129 (8.55%) SQL
2 68 (4.51%) Python
3 64 (4.24%) PowerShell
4 37 (2.45%) C
5 32 (2.12%) Java
6 31 (2.06%) JavaScript
7 29 (1.92%) PHP
8 26 (1.72%) Bash Shell
8 26 (1.72%) C#
8 26 (1.72%) C++
9 21 (1.39%) Perl
10 14 (0.93%) Ruby
11 11 (0.73%) VBScript
12 10 (0.66%) VB
13 6 (0.40%) TypeScript
14 4 (0.27%) Java 8
15 3 (0.20%) Go
16 2 (0.13%) PL/SQL
16 2 (0.13%) VBA
17 1 (0.066%) Tcl
Qualifications
1 326 (21.62%) Cisco Certification
2 243 (16.11%) CCNA
3 172 (11.41%) CCNP
4 135 (8.95%) Degree
5 87 (5.77%) Microsoft Certification
6 63 (4.18%) Security Cleared
7 49 (3.25%) MCSE
8 46 (3.05%) CCIE
9 36 (2.39%) ITIL Certification
10 35 (2.32%) SC Cleared
11 29 (1.92%) CISSP
11 29 (1.92%) MCSA
12 27 (1.79%) CCDP
13 23 (1.53%) CCVP
14 19 (1.26%) Computer Science Degree
14 19 (1.26%) DV Cleared
15 18 (1.19%) MCP
16 17 (1.13%) PMI Certification
16 17 (1.13%) VMware Certified Professional (VCP)
17 14 (0.93%) CCENT
Quality Assurance & Compliance
1 157 (10.41%) SLA
2 68 (4.51%) ISO/IEC 27001
3 33 (2.19%) PCI DSS
4 26 (1.72%) GDPR
5 15 (0.99%) Cyber Essentials
6 14 (0.93%) COBIT
7 11 (0.73%) Sarbanes-Oxley
8 10 (0.66%) Cyber Essentials PLUS
8 10 (0.66%) PMO
9 9 (0.60%) QA
10 5 (0.33%) ISO 9001
11 3 (0.20%) PA-DSS
12 2 (0.13%) ISO 22301
12 2 (0.13%) ISO/IEC 20000
12 2 (0.13%) SAS 70
12 2 (0.13%) Solvency II
System Software
1 504 (33.42%) Active Directory
2 216 (14.32%) VMware Infrastructure
3 127 (8.42%) Hyper-V
4 38 (2.52%) XenApp
5 35 (2.32%) VMware ESXi
6 31 (2.06%) Docker
7 29 (1.92%) vSphere
8 26 (1.72%) Terminal Services
9 20 (1.33%) Firmware
9 20 (1.33%) Virtual Servers
10 19 (1.26%) Virtual Machines
11 14 (0.93%) pfSense
11 14 (0.93%) XenDesktop
12 11 (0.73%) Virtual Desktop
12 11 (0.73%) Xen
13 8 (0.53%) FreeRADIUS
13 8 (0.53%) NFS
13 8 (0.53%) VirtualBox
14 6 (0.40%) KVM
14 6 (0.40%) Postfix
Systems Management
1 92 (6.10%) Cisco CUCM
2 74 (4.91%) SCCM
3 46 (3.05%) Nagios
4 30 (1.99%) Cisco Prime
5 24 (1.59%) Cisco UCCX
6 23 (1.53%) Cisco IPCC
7 21 (1.39%) Backup Exec
8 18 (1.19%) Microsoft Intune
8 18 (1.19%) Nessus
9 17 (1.13%) FortiGate
10 15 (0.99%) vCenter Server
11 14 (0.93%) WSUS
12 13 (0.86%) Ansible
12 13 (0.86%) Cisco UCCE
12 13 (0.86%) Puppet
13 12 (0.80%) Cacti
14 11 (0.73%) Systems Management Server (SMS)
14 11 (0.73%) ZABBIX
15 9 (0.60%) TrustSec
16 8 (0.53%) Cisco LMS
Vendors
1 652 (43.24%) Cisco
2 475 (31.50%) Microsoft
3 366 (24.27%) VMware
4 149 (9.88%) Citrix
5 143 (9.48%) Avaya
6 124 (8.22%) HP
7 123 (8.16%) CheckPoint
8 93 (6.17%) SolarWinds
9 91 (6.03%) Mitel
10 90 (5.97%) Juniper
11 75 (4.97%) Riverbed
12 71 (4.71%) Palo Alto
13 51 (3.38%) Fortinet
14 49 (3.25%) Veeam
15 48 (3.18%) Meraki
16 45 (2.98%) Apple
17 44 (2.92%) F5
18 43 (2.85%) Aruba
19 42 (2.79%) Nortel
20 39 (2.59%) Google