Period
to 3 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 3 July 2020 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
UK
6 months to
3 Jul 2020
Same period 2019 Same period 2018
Rank 290 278 370
Rank change year-on-year -12 +92 -80
Permanent jobs citing VoIP 852 1,755 1,566
As % of all permanent jobs advertised in the UK 1.08% 1.20% 0.88%
As % of the Communications & Networking category 7.16% 7.64% 5.85%
Number of salaries quoted 763 1,511 1,385
Median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,000 £21,250 £22,750
90th Percentile £71,250 £62,500 £63,750
UK excluding London median annual salary £37,500 £38,000 £38,500
% change year-on-year -1.32% -1.30% +2.67%

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 11,898 22,981 26,791
As % of all permanent IT jobs advertised in the UK 15.03% 15.68% 15.12%
Number of salaries quoted 9,283 17,393 21,287
Median annual salary £50,000 £46,000 £46,000
Median salary % change year-on-year +8.70% - +2.22%
10th Percentile £27,500 £26,000 £25,750
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 3 July 2020.

Salary histogram for VoIP in the UK

VoIP
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 3 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 770 £42,500 +6.25% 65
UK excluding London -9 533 £37,500 -1.32% 52
London +36 291 £50,000 +11.11% 16
South East +13 195 £37,500 -6.25% 10
North of England -49 127 £34,500 +35.29% 16
Work from Home +67 67 £52,500 +22.09% 5
North West +26 62 £37,500 -8.27% 11
East of England +104 60 £36,500 -8.75% 2
South West +26 57 £35,000 -22.22% 10
Yorkshire -42 46 £36,091 +56.92% 3
Midlands +5 39 £31,438 -26.03% 11
Wales +24 32 £45,000 +39.00%
Scotland +91 21 £36,250 -23.68% 3
East Midlands +28 20 £27,500 -27.15% 2
North East +34 19 £33,500 -18.29% 2
West Midlands +4 18 £34,658 -18.45% 9
Northern Ireland - 2 - -

For the 6 months to 3 July 2020, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for VoIP.

1 378 (44.37%) Windows
2 375 (44.01%) Firewall
3 329 (38.62%) Cisco
4 289 (33.92%) WAN
5 287 (33.69%) LAN
6 268 (31.46%) Microsoft
7 264 (30.99%) Office 365
8 235 (27.58%) VMware
9 226 (26.53%) Active Directory
9 226 (26.53%) Cisco Certification
10 220 (25.82%) Windows Server
11 189 (22.18%) VPN
12 172 (20.19%) DNS
13 170 (19.95%) Azure
14 165 (19.37%) Wireless
15 157 (18.43%) TCP/IP
16 152 (17.84%) VMware Infrastructure
17 145 (17.02%) Linux
18 142 (16.67%) Problem-Solving
19 133 (15.61%) Telecoms
20 132 (15.49%) DHCP
21 130 (15.26%) CCNP
22 128 (15.02%) CCNA
23 121 (14.20%) Windows 10
24 112 (13.15%) MS Exchange
25 109 (12.79%) Microsoft Office
25 109 (12.79%) AWS
26 108 (12.68%) Network Security
27 107 (12.56%) ITIL
28 105 (12.32%) Windows Server 2012

VoIP
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (13.15%) MS Exchange
2 47 (5.52%) Exchange Server 2010
3 39 (4.58%) Skype for Business
4 38 (4.46%) SharePoint
5 26 (3.05%) IIS
6 13 (1.53%) CMS
6 13 (1.53%) Exchange Server 2013
7 9 (1.06%) Apache
8 5 (0.59%) Confluence
8 5 (0.59%) Tomcat
9 4 (0.47%) JBoss
10 3 (0.35%) Exchange Server 2007
11 2 (0.23%) nginx
12 1 (0.12%) Elasticsearch
Applications
1 109 (12.79%) Microsoft Office
2 28 (3.29%) Microsoft Excel
3 23 (2.70%) MS Visio
4 15 (1.76%) Microsoft PowerPoint
5 2 (0.23%) Microsoft Project
6 1 (0.12%) 3ds Max
6 1 (0.12%) Acrobat
6 1 (0.12%) Adobe Illustrator
6 1 (0.12%) Adobe Premiere
6 1 (0.12%) InDesign
6 1 (0.12%) LightWave 3D
6 1 (0.12%) MODO
6 1 (0.12%) Photoshop
6 1 (0.12%) Revit
6 1 (0.12%) SketchUp
Business Applications
1 8 (0.94%) Dynamics CRM
2 4 (0.47%) Dynamics AX
2 4 (0.47%) FastStats
2 4 (0.47%) Sage CRM
2 4 (0.47%) Unica
3 3 (0.35%) Exchequer
Cloud Services
1 264 (30.99%) Office 365
2 170 (19.95%) Azure
3 109 (12.79%) AWS
4 25 (2.93%) GCP
5 17 (2.00%) Azure Active Directory
6 15 (1.76%) SaaS
7 13 (1.53%) G Suite
7 13 (1.53%) Mimecast
8 9 (1.06%) Cloud Computing
9 8 (0.94%) Virtual Private Cloud
10 7 (0.82%) Amazon EC2
10 7 (0.82%) Amazon S3
11 6 (0.70%) AWS CloudFormation
11 6 (0.70%) GitHub
11 6 (0.70%) TestFlight
12 3 (0.35%) Azure ExpressRoute
12 3 (0.35%) IaaS
12 3 (0.35%) Salesforce Sales Cloud
12 3 (0.35%) Salesforce Service Cloud
12 3 (0.35%) Slack
Communications & Networking
1 375 (44.01%) Firewall
2 289 (33.92%) WAN
3 287 (33.69%) LAN
4 189 (22.18%) VPN
5 172 (20.19%) DNS
6 165 (19.37%) Wireless
7 157 (18.43%) TCP/IP
8 132 (15.49%) DHCP
9 108 (12.68%) Network Security
10 101 (11.85%) MPLS
11 98 (11.50%) VLAN
12 95 (11.15%) Wi-Fi
13 82 (9.62%) Unified Communications
14 78 (9.15%) Internet
15 77 (9.04%) BGP
16 70 (8.22%) SAN
17 68 (7.98%) OSPF
18 65 (7.63%) IPsec
19 64 (7.51%) Cisco ASA
20 54 (6.34%) WLAN
Database & Business Intelligence
1 70 (8.22%) SQL Server
2 24 (2.82%) MySQL
3 13 (1.53%) Amazon RDS
4 10 (1.17%) NoSQL
5 7 (0.82%) SQL Server 2008
6 6 (0.70%) PostgreSQL
6 6 (0.70%) SQL Server 2016
7 5 (0.59%) GIS
7 5 (0.59%) SQL Server 2012
8 4 (0.47%) MS Access
9 3 (0.35%) Relational Database
10 2 (0.23%) Data Warehouse
10 2 (0.23%) MongoDB
10 2 (0.23%) Power BI
11 1 (0.12%) Apache Cassandra
11 1 (0.12%) InfluxDB
11 1 (0.12%) Informix
11 1 (0.12%) KDB
11 1 (0.12%) RDBMS
11 1 (0.12%) SQLite
Development Applications
1 23 (2.70%) Git (software)
2 18 (2.11%) Selenium
3 15 (1.76%) JIRA
4 12 (1.41%) VSS/SourceSafe
5 11 (1.29%) Xcode
6 10 (1.17%) Subversion
7 8 (0.94%) Postman
8 6 (0.70%) Jenkins
9 5 (0.59%) Appium
10 3 (0.35%) Fiddler
10 3 (0.35%) LINQPad
10 3 (0.35%) Visual Studio
11 2 (0.23%) Grunt
11 2 (0.23%) Phing
11 2 (0.23%) PHPUnit
11 2 (0.23%) webpack
12 1 (0.12%) Redmine
12 1 (0.12%) Vagrant
General
1 133 (15.61%) Telecoms
2 92 (10.80%) Finance
3 36 (4.23%) Public Sector
4 25 (2.93%) Marketing
5 20 (2.35%) Retail
6 16 (1.88%) Manufacturing
7 15 (1.76%) Law
7 15 (1.76%) Legal
8 14 (1.64%) Advertising
9 10 (1.17%) Billing
10 9 (1.06%) Banking
10 9 (1.06%) Military
11 8 (0.94%) Games
12 7 (0.82%) Financial Institution
13 6 (0.70%) Multimedia
14 2 (0.23%) Aerospace
14 2 (0.23%) Electronics
14 2 (0.23%) Local Government
14 2 (0.23%) Pharmaceutical
15 1 (0.12%) French Language
Job Titles
1 180 (21.13%) Network Engineer
2 104 (12.21%) Support Engineer
3 86 (10.09%) IT Support
4 85 (9.98%) IT Engineer
5 82 (9.62%) Infrastructure Engineer
6 70 (8.22%) Analyst
7 47 (5.52%) Consultant
7 47 (5.52%) Senior Network Engineer
8 41 (4.81%) IT Support Engineer
9 39 (4.58%) 3rd Line Support
9 39 (4.58%) VoIP Engineer
10 38 (4.46%) 2nd Line Support
11 37 (4.34%) Support Analyst
12 35 (4.11%) Administrator
13 33 (3.87%) IT Infrastructure Engineer
14 30 (3.52%) 2nd Line Engineer
15 28 (3.29%) Cisco Engineer
15 28 (3.29%) Developer
16 27 (3.17%) IT Manager
16 27 (3.17%) Systems Administrator
Libraries, Frameworks & Software Standards
1 32 (3.76%) REST
2 30 (3.52%) WebRTC
3 27 (3.17%) XMPP
4 23 (2.70%) Web Services
5 19 (2.23%) FreeSWITCH
6 14 (1.64%) Node.js
7 12 (1.41%) 802.1X
7 12 (1.41%) WSH
8 11 (1.29%) HTML
9 9 (1.06%) .NET
9 9 (1.06%) AngularJS
10 7 (0.82%) CSS
10 7 (0.82%) JSON
11 6 (0.70%) OAuth
11 6 (0.70%) OAuth2
11 6 (0.70%) X-Windows
12 5 (0.59%) .NET Core
12 5 (0.59%) JTAPI
12 5 (0.59%) RESTful
12 5 (0.59%) Vue.js
Miscellaneous
1 98 (11.50%) Data Centre
2 59 (6.92%) Analytical Skills
3 56 (6.57%) Video Conferencing
4 44 (5.16%) Driving Licence
5 40 (4.69%) Self-Motivation
6 32 (3.76%) Management Information System
7 25 (2.93%) Hybrid Cloud
8 21 (2.46%) Replication
9 20 (2.35%) CCTV
9 20 (2.35%) Linux Command Line
10 17 (2.00%) Distributed Denial-of-Service
10 17 (2.00%) Public Cloud
11 16 (1.88%) Handset
11 16 (1.88%) User Experience
12 12 (1.41%) iPhone
13 11 (1.29%) Greenfield Project
13 11 (1.29%) Life Science
13 11 (1.29%) Private Cloud
14 10 (1.17%) IVR
15 9 (1.06%) Fat Client
Operating Systems
1 378 (44.37%) Windows
2 220 (25.82%) Windows Server
3 145 (17.02%) Linux
4 121 (14.20%) Windows 10
5 105 (12.32%) Windows Server 2012
6 76 (8.92%) Windows Server 2016
7 61 (7.16%) Windows 7
8 37 (4.34%) Windows Server 2008
9 32 (3.76%) Windows Server 2019
10 26 (3.05%) Windows 8
11 20 (2.35%) Apple iOS
12 18 (2.11%) Mac OS X
13 17 (2.00%) Android
14 12 (1.41%) CentOS
14 12 (1.41%) Unix
15 9 (1.06%) VyOS
16 7 (0.82%) Mac OS
17 5 (0.59%) Debian
17 5 (0.59%) Red Hat Enterprise Linux
18 3 (0.35%) Ubuntu
Processes & Methodologies
1 142 (16.67%) Problem-Solving
2 107 (12.56%) ITIL
3 98 (11.50%) Infrastructure Engineering
4 69 (8.10%) Project Management
5 54 (6.34%) Mentoring
6 52 (6.10%) Agile Software Development
7 50 (5.87%) Disaster Recovery
8 43 (5.05%) Network Design
8 43 (5.05%) Network Monitoring
9 40 (4.69%) Migration
10 39 (4.58%) CRM
11 38 (4.46%) Computer Science
12 35 (4.11%) Network Management
13 31 (3.64%) High Availability
13 31 (3.64%) Service Delivery
13 31 (3.64%) Service Management
14 29 (3.40%) Functional Testing
14 29 (3.40%) Load Balancing
14 29 (3.40%) Network Architecture
15 28 (3.29%) Root Cause Analysis
Programming Languages
1 80 (9.39%) PowerShell
2 61 (7.16%) SQL
3 53 (6.22%) Python
4 29 (3.40%) JavaScript
5 25 (2.93%) C++
6 21 (2.46%) Bash Shell
6 21 (2.46%) C#
7 17 (2.00%) C
7 17 (2.00%) VBScript
8 14 (1.64%) PHP
9 13 (1.53%) Java
10 7 (0.82%) Apple Swift
11 5 (0.59%) Embedded C++
11 5 (0.59%) T-SQL
12 4 (0.47%) Go
12 4 (0.47%) Shell Script
13 3 (0.35%) Apex Code
14 2 (0.23%) KiXtart
14 2 (0.23%) Perl
14 2 (0.23%) TypeScript
Qualifications
1 226 (26.53%) Cisco Certification
2 130 (15.26%) CCNP
3 128 (15.02%) CCNA
4 101 (11.85%) Microsoft Certification
5 98 (11.50%) Degree
6 54 (6.34%) MCSE
7 30 (3.52%) MCSA
8 24 (2.82%) CCDP
9 23 (2.70%) Computer Science Degree
10 22 (2.58%) MCP
11 21 (2.46%) Security Cleared
12 19 (2.23%) CCIE
13 13 (1.53%) CCVP
14 12 (1.41%) SC Cleared
15 11 (1.29%) JNCIA
15 11 (1.29%) JNCIS
15 11 (1.29%) MCITP
16 10 (1.17%) VMware Certified Professional (VCP)
17 9 (1.06%) CCIE Routing and Switching
17 9 (1.06%) MCTS
Quality Assurance & Compliance
1 79 (9.27%) SLA
2 31 (3.64%) QA
3 28 (3.29%) GDPR
4 20 (2.35%) ISO/IEC 27001
5 7 (0.82%) PCI DSS
6 5 (0.59%) Cyber Essentials
7 3 (0.35%) ISO 9001
8 2 (0.23%) HIPAA
9 1 (0.12%) Disclosure Scotland
9 1 (0.12%) HL7
System Software
1 226 (26.53%) Active Directory
2 152 (17.84%) VMware Infrastructure
3 96 (11.27%) Hyper-V
4 24 (2.82%) Kamailio
5 23 (2.70%) vSphere
6 20 (2.35%) VMware ESXi
7 18 (2.11%) Docker
7 18 (2.11%) Virtual Machines
8 17 (2.00%) VMware Workstation
9 15 (1.76%) Firmware
9 15 (1.76%) XenApp
10 13 (1.53%) Virtual Servers
11 10 (1.17%) VMware Server
12 8 (0.94%) XenDesktop
13 6 (0.70%) BitLocker
14 5 (0.59%) Xen
15 3 (0.35%) Microsoft Virtual Server
15 3 (0.35%) NFS
16 2 (0.23%) ProxySG
16 2 (0.23%) Terminal Services
Systems Management
1 36 (4.23%) SCCM
2 33 (3.87%) Cisco CUCM
3 31 (3.64%) Cisco UCCX
4 29 (3.40%) Ansible
5 18 (2.11%) FortiGate
6 16 (1.88%) Kubernetes
7 13 (1.53%) Backup Exec
7 13 (1.53%) Cisco Prime
8 12 (1.41%) Terraform
9 11 (1.29%) WSUS
10 10 (1.17%) Nagios
10 10 (1.17%) Puppet
11 8 (0.94%) Microsoft Intune
12 7 (0.82%) AirWatch
12 7 (0.82%) Symantec Endpoint Protection
13 4 (0.47%) Opscode Chef
14 3 (0.35%) Single Sign-On
14 3 (0.35%) vCenter Server
15 2 (0.23%) Cisco CME
15 2 (0.23%) HAProxy
Vendors
1 329 (38.62%) Cisco
2 268 (31.46%) Microsoft
3 235 (27.58%) VMware
4 69 (8.10%) Juniper
5 68 (7.98%) Citrix
6 64 (7.51%) HP
7 60 (7.04%) CheckPoint
8 54 (6.34%) Meraki
9 52 (6.10%) Palo Alto
10 49 (5.75%) Avaya
11 44 (5.16%) SolarWinds
12 38 (4.46%) F5
13 37 (4.34%) Mitel
14 31 (3.64%) Veeam
15 28 (3.29%) Sophos
16 21 (2.46%) Apple
17 19 (2.23%) Extreme Networks
18 18 (2.11%) Dell
18 18 (2.11%) Google
19 15 (1.76%) Aruba