ServiceNow Job Trends in Wales

ServiceNow
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 8 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 99 62 112
Rank change year-on-year -37 +50 +1
Permanent jobs citing ServiceNow 5 2 5
As % of all permanent jobs in Wales 0.27% 0.38% 0.24%
As % of the Vendors category 1.08% 0.90% 0.73%
Number of salaries quoted 4 2 4
10th Percentile £56,315 £47,125 -
25th Percentile £59,086 £55,938 £36,500
Median annual salary (50th Percentile) £61,250 £71,250 £48,400
Median % change year-on-year -14.04% +47.21% -12.00%
75th Percentile £61,906 £85,938 £62,275
90th Percentile £61,963 £94,375 £62,410
UK median annual salary £70,000 £62,245 £60,000
% change year-on-year +12.46% +3.74% +3.62%

All Vendors
Wales

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in Wales.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 461 221 681
As % of all permanent jobs advertised in Wales 25.11% 42.10% 32.14%
Number of salaries quoted 234 155 512
10th Percentile £24,850 £24,600 £26,275
25th Percentile £31,500 £25,087 £31,250
Median annual salary (50th Percentile) £45,000 £40,000 £44,443
Median % change year-on-year +12.50% -10.00% +3.36%
75th Percentile £65,000 £60,000 £57,500
90th Percentile £80,000 £70,600 £69,875
UK median annual salary £56,000 £55,000 £50,000
% change year-on-year +1.82% +10.00% -13.04%

ServiceNow
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised in Wales.

ServiceNow job vacancy trend in Wales

ServiceNow
Salary Trend in Wales

Salary distribution trend for jobs in Wales citing ServiceNow.

Salary distribution trend for jobs in Wales citing ServiceNow

ServiceNow
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Wales region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -32 5 £61,250 -38.75% 2
ServiceNow
UK

ServiceNow
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (20.00%) Confluence
1 1 (20.00%) SharePoint
Applications
1 1 (20.00%) Microsoft Excel
1 1 (20.00%) Microsoft PowerPoint
Cloud Services
1 2 (40.00%) Power Platform
2 1 (20.00%) AWS
2 1 (20.00%) Microsoft 365
Database & Business Intelligence
1 2 (40.00%) Power BI
2 1 (20.00%) Tableau
Development Applications
1 1 (20.00%) JIRA
General
1 4 (80.00%) Analytical Skills
2 3 (60.00%) Social Skills
3 2 (40.00%) Inclusion and Diversity
4 1 (20.00%) Games
4 1 (20.00%) Influencing Skills
4 1 (20.00%) Presentation Skills
4 1 (20.00%) Welsh Language
Job Titles
1 3 (60.00%) Incident and Problem Manager
1 3 (60.00%) Incident Manager
1 3 (60.00%) Problem Manager
2 2 (40.00%) IT Manager
3 1 (20.00%) Architect
3 1 (20.00%) Senior
3 1 (20.00%) Senior Architect
3 1 (20.00%) Senior Manager
3 1 (20.00%) Service Manager
3 1 (20.00%) Service Transition Manager
3 1 (20.00%) Transition Manager
Operating Systems
1 1 (20.00%) Linux
1 1 (20.00%) Unix
Processes & Methodologies
1 5 (100.00%) Continuous Improvement
2 4 (80.00%) ITIL
2 4 (80.00%) Problem Management
2 4 (80.00%) Service Management
3 3 (60.00%) Root Cause Analysis
3 3 (60.00%) Service Delivery
4 2 (40.00%) Business Intelligence
4 2 (40.00%) Collaborative Culture
4 2 (40.00%) Decision-Making
4 2 (40.00%) Incident Management
4 2 (40.00%) Migration
4 2 (40.00%) Performance Management
4 2 (40.00%) Problem-Solving
5 1 (20.00%) Configuration Management
5 1 (20.00%) ITSM
5 1 (20.00%) Lean Six Sigma
5 1 (20.00%) Project Management
5 1 (20.00%) Risk Management
5 1 (20.00%) Six Sigma
5 1 (20.00%) WFM
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) PMI Certification
1 1 (20.00%) PMP
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
2 1 (20.00%) Data Quality
Vendors
1 1 (20.00%) Anaplan
1 1 (20.00%) Genesys
1 1 (20.00%) Microsoft
1 1 (20.00%) Oracle
1 1 (20.00%) Verint