1 to 25 of 347 ServiceNow Jobs in the UK

Lead ServiceNow Consultant - London/Hybrid (Lead ServiceNow Consultant, ServiceNow Manager, ServiceNow HR Manager, ServiceNow HR Consultant, HRSD, Consultancy, Technical Implementation, Functional Consultant, Stakeholder Management, ServiceNow Consultant, ServiceNow Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking … experienced Lead ServiceNow Consultant with significant experience leading and supporting ServiceNow HR implementations including, planning, architecting, designing, building, and testing models/reports. You will be tasked with combining your knowledge of industry leading practice of available ServiceNow products and functionality to develop and deliver end to end solutions. ...

Role Summary The Senior ServiceNow Architect is accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable … aligned to ServiceNow best practices and industry frameworks such as ITIL. The architect defines the technical roadmap, governs design decisions, and acts as the senior technical authority across delivery teams and stakeholders. Key Responsibilities Platform Architecture & Strategy • Own and maintain the ServiceNow platform architecture, ensuring alignment with enterprise architecture standards ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising and optimising ServiceNow … applications, building new features, and integrating the platform with internal and external systems. ServiceNow Developer- SC Security Clearance- Essential Experience • Strong ServiceNow scripting skills with the ability to work across multiple ServiceNow modules, leveraging APIs, and delivering automation that enhances efficiency and user experience. • Capability to design, develop, and configure ...

environments Strong experience implementing and governing ITIL 4 aligned processes Experience working in ITIL/ITSM environments Experience using ITSM tools such as Halo, ServiceNow, Remedy or Jira Service Management Experience integrating service requirements into supplier contracts Proven experience managing suppliers and stakeholders within complex SLA frameworks Deep understanding ...

Title: ServiceNow Architect Location: United Kingdom (Hybrid) Salary: Up to £115,000 + Benefits Security Clearance: Must be eligible for UK Security Clearance Overview A leading UK consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture … delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients. The successful candidate will play a key role in shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities. Key Responsibilities Define ...

hybrid network models Experience managing complex cutovers, migrations, and multi vendor network deployments. Familiarity with CI/CD tools (Azure DevOps, Jenkins, GitLab) and ServiceNow/JIRA for change governance. Soft Skills Excellent communication and leadership abilities. Strong stakeholder management, including engineers, architects, operations, and security teams. High attention ...

Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google … others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. ...

process mapping (Visio, Lucidchart) Excellent communicator supporting global user authentication rollouts Desirable Microsoft identity certifications (e.g., SC 300) ITIL/cybersecurity certifications (CISM, CISSP) ServiceNow/CMDB experience Agile delivery experience APPLY NOW if you are a Technical Business Analyst with strong experience in Identity & Authentication, Microsoft Entra ...

Service Transition Strong technical background with the ability to communicate effectively to non-technical stakeholders Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow ...

Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressuretraits essential for progressing into shift leadership. ...

Service Transition Strong technical background with the ability to communicate effectively to non‐technical stakeholders Hands‐on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. You’ll join a culture that encourages innovation ...

such as Microsoft Azure, or Google Cloud, as many businesses migrate to cloud infrastructure. Ticketing Systems & Documentation : Experience using help desk software (Halo, Jira, ServiceNow, Zendesk) to manage and track issues, and the ability to create clear technical documentation and knowledge base articles. Scripting Basics : Knowledge of scripting languages like ...

experience supporting enterprise business applications in a Tier 2/3 operations, applications support, or production support environment. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Practical experience operating within ITIL-aligned Incident, Problem, and Change Management frameworks ...

permissions Understanding of access control frameworks such as RBAC, least privilege and Zero Trust security models Familiarity with IT Service Management tools such as ServiceNow Ability to troubleshoot authentication and authorisation issues across hybrid environments Strong communication and collaboration skills Desirable Experience with Okta, identity federation or SSO Experience with ...

role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure ...

Query, Power Pivot, VBA, dashboards). Experience with Power BI and data visualisation tools. Familiarity with project tools such as MS Project, Azure DevOps, ServiceNow or similar PPM platforms. Strong analytical, organisational, and stakeholder engagement skills. Personal Attributes - Strong communication and stakeholder management skills Analytical and detail-oriented Able ...

Query, Power Pivot, VBA, dashboards). Experience with Power BI and data visualisation tools. Familiarity with project tools such as MS Project, Azure DevOps, ServiceNow or similar PPM platforms. Strong analytical, organisational, and stakeholder engagement skills. Personal Attributes - Strong communication and stakeholder management skills Analytical and detail-oriented Able ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

needed: Windows 10, 11, O365, AD, and mobile device management. Confident acting as lead for issues relating to InTune. Knowledge of ITSM tools like ServiceNow or Halo Certifications such as CompTIA A+ and MD-102 or equivalent. Experience of telephony platforms, asset management and major incident management is also essential. ...

solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both written ...

Monitoring PRTG Cisco ACI Azure AWS experience Desirable: Experience of working within a variety of ITIL4 environments. Knowledge of IT Service Management toolsets ie ServiceNow Key performance reporting and documentation Stakeholder Management Leadership skills The role requires the successful candidate to be onsite 3 days per week. ...

solutions across cloud, hybrid and on premises environments . Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks , ideally with ITIL ...

Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues ...

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...