ServiceNow
UK

The table below provides summary statistics for permanent job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 19 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 176 185 242
Rank change year-on-year +9 +57 +17
Permanent jobs citing ServiceNow 1,032 715 1,168
As % of all permanent jobs in the UK 1.19% 1.71% 1.23%
As % of the Vendors category 4.56% 4.34% 3.30%
Number of salaries quoted 615 521 858
10th Percentile £37,500 £31,250 £29,000
25th Percentile £46,250 £40,875 £41,250
Median annual salary (50th Percentile) £65,000 £60,000 £60,000
Median % change year-on-year +8.33% - +4.35%
75th Percentile £82,875 £76,250 £84,360
90th Percentile £100,000 £96,250 £95,000
UK excluding London median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% -0.94%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 22,648 16,484 35,351
As % of all permanent jobs advertised in the UK 26.06% 39.48% 37.35%
Number of salaries quoted 12,155 10,197 25,248
10th Percentile £28,250 £30,000 £26,700
25th Percentile £35,750 £40,000 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -13.04%
75th Percentile £75,000 £75,000 £68,750
90th Percentile £92,500 £93,750 £87,500
UK excluding London median annual salary £47,500 £50,000 £45,000
% change year-on-year -5.00% +11.11% -10.00%

ServiceNow
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend in the UK

ServiceNow
Salary Trend

Salary distribution trend for jobs in the UK citing ServiceNow.

Salary distribution trend for jobs in the UK citing ServiceNow

ServiceNow
Salary Histogram

Salary distribution for jobs citing ServiceNow over the 6 months to 19 April 2026.

Salary histogram for ServiceNow in the UK

ServiceNow
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the UK over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +3 909 £65,000 +13.04% 266
UK excluding London +6 530 £52,500 +5.00% 184
Work from Home +45 372 £55,000 -18.52% 131
London +27 353 £70,000 +8.53% 109
North of England -14 159 £52,500 -0.94% 53
South East -7 122 £57,500 +27.78% 67
North West +10 107 £58,750 -9.62% 31
Midlands -13 93 £45,000 -5.26% 24
East of England -15 66 £58,750 -16.07% 15
West Midlands -12 58 £50,000 -2.44% 18
South West -52 36 £42,500 -5.56% 20
East Midlands -43 33 £33,250 +2.31% 5
Yorkshire -46 33 £48,945 +15.90% 19
Scotland -19 29 £40,000 -34.69% 8
Northern Ireland -24 21 £90,000 +2.86%
North East -16 19 £48,945 - 3
Wales -24 4 £61,250 -14.04% 5

ServiceNow
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (4.75%) SharePoint
2 34 (3.29%) Microsoft Exchange
3 26 (2.52%) Confluence
4 4 (0.39%) Documentum
5 2 (0.19%) Apache Airflow
5 2 (0.19%) Gentran
5 2 (0.19%) IIS
5 2 (0.19%) Tomcat
5 2 (0.19%) WebSphere
5 2 (0.19%) WebSphere Application Server
6 1 (0.097%) Apache Spark
6 1 (0.097%) Camunda
6 1 (0.097%) CMS
6 1 (0.097%) Oracle Workflow
Applications
1 119 (11.53%) Microsoft Office
2 18 (1.74%) MS Visio
3 15 (1.45%) Microsoft Excel
4 5 (0.48%) Microsoft Project
5 4 (0.39%) Microsoft PowerPoint
5 4 (0.39%) Spreadsheet
6 2 (0.19%) AutoCAD
7 1 (0.097%) EngageOne
Business Applications
1 28 (2.71%) Remedy ITSM
2 16 (1.55%) Dynamics CRM
3 14 (1.36%) SAP HR
4 12 (1.16%) Elite 3E
5 9 (0.87%) Cloudability
5 9 (0.87%) Dynamics NAV
5 9 (0.87%) Magento
5 9 (0.87%) Shopify
6 2 (0.19%) Dynamics AX
6 2 (0.19%) SAP GRC
7 1 (0.097%) Infor M3
7 1 (0.097%) Integrated Workplace Management System
7 1 (0.097%) NetSuite
7 1 (0.097%) Salesforce CRM
7 1 (0.097%) SAP CO
7 1 (0.097%) SAP FI
7 1 (0.097%) SAP FI/CO
7 1 (0.097%) SAP S/4HANA
7 1 (0.097%) TIBCO iProcess
Cloud Services
1 221 (21.41%) Microsoft 365
2 180 (17.44%) Azure
3 177 (17.15%) AWS
4 57 (5.52%) Entra ID
5 53 (5.14%) Power Platform
6 44 (4.26%) SaaS
7 33 (3.20%) Azure DevOps
8 26 (2.52%) GCP
8 26 (2.52%) Power Automate
9 25 (2.42%) PowerApps
10 23 (2.23%) OneDrive
11 18 (1.74%) Dynamics 365
12 14 (1.36%) PaaS
13 10 (0.97%) Mimecast
13 10 (0.97%) Virtual Private Cloud
14 9 (0.87%) AWS Direct Connect
14 9 (0.87%) IaaS
15 8 (0.78%) Cloud Computing
16 7 (0.68%) Datadog
17 6 (0.58%) Amazon CloudWatch
Communications & Networking
1 63 (6.10%) VPN
2 46 (4.46%) Firewall
3 39 (3.78%) WAN
4 37 (3.59%) LAN
5 29 (2.81%) BGP
6 28 (2.71%) DNS
7 25 (2.42%) Cisco ASA
7 25 (2.42%) OSPF
8 24 (2.33%) Wireless
9 22 (2.13%) DHCP
10 21 (2.03%) VLAN
11 19 (1.84%) Network Security
12 17 (1.65%) Wi-Fi
13 16 (1.55%) Cisco Nexus
13 16 (1.55%) Cisco Wireless
13 16 (1.55%) EIGRP
13 16 (1.55%) SNMP
13 16 (1.55%) WAAS
13 16 (1.55%) Wireless Security
14 13 (1.26%) TCP/IP
Database & Business Intelligence
1 36 (3.49%) Power BI
2 28 (2.71%) SQL Server
3 20 (1.94%) Tableau
4 6 (0.58%) DB2
4 6 (0.58%) PostgreSQL
5 4 (0.39%) SQL Server Integration Services
5 4 (0.39%) SQL Server Reporting Services
6 2 (0.19%) Data Warehouse
6 2 (0.19%) Metadata
6 2 (0.19%) Oracle Database
6 2 (0.19%) Oracle Exadata
6 2 (0.19%) Power Query
7 1 (0.097%) BusinessObjects
7 1 (0.097%) Data Lake
7 1 (0.097%) MongoDB
7 1 (0.097%) Oracle BI Publisher
7 1 (0.097%) Oracle Reports
7 1 (0.097%) Relational Database
Development Applications
1 116 (11.24%) JIRA
2 15 (1.45%) Eclipse
3 6 (0.58%) Git
4 5 (0.48%) Selenium
5 4 (0.39%) Visual Studio Code
6 3 (0.29%) Cypress.io
6 3 (0.29%) Zephyr
7 2 (0.19%) GitLab
7 2 (0.19%) Jenkins
7 2 (0.19%) Rational Rhapsody
8 1 (0.097%) Atlassian Bamboo
8 1 (0.097%) Bitbucket
8 1 (0.097%) JMeter
8 1 (0.097%) Oracle APEX
8 1 (0.097%) Postman
General
1 383 (37.11%) Social Skills
2 175 (16.96%) Finance
3 117 (11.34%) Analytical Skills
4 83 (8.04%) French Language
5 82 (7.95%) Law
6 61 (5.91%) Presentation Skills
7 59 (5.72%) Legal
8 57 (5.52%) Public Sector
9 40 (3.88%) Banking
10 38 (3.68%) Marketing
11 36 (3.49%) Swedish Language
12 31 (3.00%) Games
13 28 (2.71%) Inclusion and Diversity
14 19 (1.84%) Documentation Skills
14 19 (1.84%) Retail
15 18 (1.74%) Organisational Skills
16 17 (1.65%) Telecoms
17 15 (1.45%) German Language
18 14 (1.36%) Manufacturing
19 11 (1.07%) Back Office
Job Titles
1 233 (22.58%) Analyst
2 131 (12.69%) Senior
3 124 (12.02%) Architect
3 124 (12.02%) Service Analyst
4 116 (11.24%) Service Desk Analyst
5 90 (8.72%) ServiceNow Architect
6 75 (7.27%) Consultant
7 64 (6.20%) Lead
8 60 (5.81%) IT Manager
9 59 (5.72%) Service Manager
10 56 (5.43%) Developer
11 53 (5.14%) Support Analyst
12 51 (4.94%) ServiceNow Consultant
13 48 (4.65%) ServiceNow Developer
14 47 (4.55%) IT Support
15 40 (3.88%) Applications Support
16 39 (3.78%) ServiceNow Manager
17 38 (3.68%) Technical Consultant
18 37 (3.59%) Applications Support Analyst
19 32 (3.10%) Support Engineer
Libraries, Frameworks & Software Standards
1 44 (4.26%) REST
2 40 (3.88%) SOAP
3 16 (1.55%) Middleware
4 14 (1.36%) .NET
4 14 (1.36%) Web Services
5 12 (1.16%) HTML
6 10 (0.97%) CSS
6 10 (0.97%) LDAP
7 7 (0.68%) JSON
8 6 (0.58%) EDI
8 6 (0.58%) XML
9 4 (0.39%) ARM Templates
9 4 (0.39%) OpenTelemetry
10 3 (0.29%) JDBC
10 3 (0.29%) Kafka
10 3 (0.29%) Playwright
10 3 (0.29%) SailPoint
10 3 (0.29%) SAML
11 2 (0.19%) JSP
11 2 (0.19%) WebSphere MQ
Miscellaneous
1 90 (8.72%) Onboarding
2 66 (6.40%) Product Ownership
3 65 (6.30%) CMDB
4 38 (3.68%) Data Centre
5 26 (2.52%) Management Information System
6 24 (2.33%) Low-Code
7 22 (2.13%) Enterprise Software
8 21 (2.03%) Self-Motivation
9 19 (1.84%) Driving Licence
10 15 (1.45%) AI Agents
11 13 (1.26%) Data Structures
11 13 (1.26%) Video Conferencing
12 12 (1.16%) Hybrid Cloud
12 12 (1.16%) Reinsurance
13 11 (1.07%) Analytical Mindset
14 9 (0.87%) Public Cloud
14 9 (0.87%) Smartphone
14 9 (0.87%) Virtual Team
15 8 (0.78%) Cyber Threat
16 7 (0.68%) Cyberattack
Operating Systems
1 161 (15.60%) Windows
2 70 (6.78%) Windows 10
3 35 (3.39%) Windows Server
4 29 (2.81%) Linux
5 7 (0.68%) Apple iOS
6 5 (0.48%) Android
7 4 (0.39%) Mac OS
7 4 (0.39%) Red Hat Enterprise Linux
7 4 (0.39%) Ubuntu
7 4 (0.39%) Unix
7 4 (0.39%) Windows Server 2016
8 2 (0.19%) AIX
8 2 (0.19%) Windows 7
9 1 (0.097%) CentOS
9 1 (0.097%) Data ONTAP
9 1 (0.097%) Solaris
9 1 (0.097%) Windows Server 2019
Processes & Methodologies
1 513 (49.71%) ITSM
2 459 (44.48%) ITIL
3 243 (23.55%) Service Management
4 199 (19.28%) Continuous Improvement
5 171 (16.57%) Problem-Solving
6 169 (16.38%) Customer Service
7 130 (12.60%) Agile
8 129 (12.50%) Service Delivery
8 129 (12.50%) Stakeholder Management
9 98 (9.50%) Change Management
10 90 (8.72%) Performance Metrics
11 84 (8.14%) Decision-Making
12 81 (7.85%) Stakeholder Engagement
13 79 (7.66%) Incident Management
14 78 (7.56%) User Experience
15 73 (7.07%) Workflow
16 68 (6.59%) Mentoring
16 68 (6.59%) Roadmaps
17 64 (6.20%) DevOps
18 62 (6.01%) Problem Management
Programming Languages
1 59 (5.72%) PowerShell
1 59 (5.72%) SQL
2 56 (5.43%) Python
3 40 (3.88%) JavaScript
4 9 (0.87%) C#
4 9 (0.87%) Java
4 9 (0.87%) T-SQL
5 5 (0.48%) Kusto Query Language
5 5 (0.48%) PL/SQL
6 4 (0.39%) Bicep
6 4 (0.39%) VB.NET
7 3 (0.29%) Bash
7 3 (0.29%) TypeScript
8 2 (0.19%) Go
9 1 (0.097%) Korn
9 1 (0.097%) Perl
9 1 (0.097%) PHP
Qualifications
1 200 (19.38%) Degree
2 103 (9.98%) Microsoft Certification
3 100 (9.69%) AWS Certification
4 89 (8.62%) MCSE
5 77 (7.46%) Security Cleared
6 45 (4.36%) SC Cleared
7 36 (3.49%) PMI Certification
8 34 (3.29%) PMP
9 24 (2.33%) ITIL Certification
10 20 (1.94%) Cisco Certification
10 20 (1.94%) Computer Science Degree
11 17 (1.65%) CCNP
12 16 (1.55%) CCIE
12 16 (1.55%) ITIL Foundation Certificate
13 14 (1.36%) AWS Certified Solutions Architect
14 8 (0.78%) A+ Certification
14 8 (0.78%) Azure Certification
14 8 (0.78%) DV Cleared
15 5 (0.48%) PRINCE2 Certification
16 4 (0.39%) MOS
Quality Assurance & Compliance
1 110 (10.66%) QA
2 43 (4.17%) SLA
3 31 (3.00%) Accessibility
4 21 (2.03%) PMO
5 20 (1.94%) GDPR
6 18 (1.74%) Sarbanes-Oxley
7 12 (1.16%) ISO/IEC 19770
8 11 (1.07%) Data Quality
8 11 (1.07%) ISO/IEC 27001
9 8 (0.78%) GRC
10 7 (0.68%) NIST
11 4 (0.39%) Cyber Essentials
12 2 (0.19%) Cyber Essentials PLUS
12 2 (0.19%) PCI DSS
12 2 (0.19%) WCAG
13 1 (0.097%) Actionable Recommendations
13 1 (0.097%) Government Security Classifications
13 1 (0.097%) HMG Security Policy Framework
13 1 (0.097%) ISO 9001
13 1 (0.097%) ISO/IEC 20000
System Software
1 138 (13.37%) Active Directory
2 16 (1.55%) ProxySG
2 16 (1.55%) Virtual Machines
3 15 (1.45%) VMware Infrastructure
4 6 (0.58%) Virtual Desktop
5 5 (0.48%) Docker
5 5 (0.48%) Hyper-V
6 4 (0.39%) BitLocker
6 4 (0.39%) XenDesktop
7 3 (0.29%) Terminal Services
7 3 (0.29%) vSphere
8 2 (0.19%) Citrix Hypervisor
8 2 (0.19%) VMware ESXi
9 1 (0.097%) Oracle RAC
9 1 (0.097%) XenApp
Systems Management
1 58 (5.62%) SCCM
2 42 (4.07%) Microsoft Intune
3 20 (1.94%) Terraform
4 18 (1.74%) Ansible
5 14 (1.36%) Single Sign-On
6 9 (0.87%) Kubernetes
7 6 (0.58%) Grafana
8 5 (0.48%) Prometheus
9 4 (0.39%) Packer
9 4 (0.39%) QRadar
10 3 (0.29%) RSA Archer
11 2 (0.19%) Argo
11 2 (0.19%) Cisco CUCM
11 2 (0.19%) NetBackup
11 2 (0.19%) Puppet
11 2 (0.19%) Salt
11 2 (0.19%) vCenter Server
12 1 (0.097%) Data Guard
12 1 (0.097%) Red Hat Satellite
12 1 (0.097%) ZABBIX
Vendors
1 256 (24.81%) Microsoft
2 54 (5.23%) Salesforce
2 54 (5.23%) SolarWinds
3 53 (5.14%) BMC
4 50 (4.84%) Cisco
5 37 (3.59%) SAP
6 28 (2.71%) HubSpot
6 28 (2.71%) Remedy
7 25 (2.42%) CheckPoint
7 25 (2.42%) Workday
8 23 (2.23%) F5
9 22 (2.13%) Oracle
10 21 (2.03%) Genesys
11 20 (1.94%) Anaplan
11 20 (1.94%) Verint
12 19 (1.84%) Dynatrace
13 17 (1.65%) Splunk
13 17 (1.65%) VMware
14 16 (1.55%) Blue Coat
14 16 (1.55%) Infoblox