ServiceNow Jobs

ServiceNow
UK

The table below provides summary statistics for permanent job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 23 June 2024, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
23 Jun 2024
Same period 2023 Same period 2022
Rank 237 261 402
Rank change year-on-year +24 +141 -46
Permanent jobs citing ServiceNow 1,257 1,293 1,591
As % of all permanent jobs advertised in the UK 1.14% 1.40% 0.92%
As % of the Vendors category 3.33% 3.37% 2.36%
Number of salaries quoted 838 930 1,097
10th Percentile £29,308 £31,700 £26,740
25th Percentile £41,250 £45,000 £34,500
Median annual salary (50th Percentile) £60,000 £57,905 £52,500
Median % change year-on-year +3.62% +10.30% -4.55%
75th Percentile £80,000 £78,491 £73,750
90th Percentile £96,250 £90,000 £87,500
UK excluding London median annual salary £52,500 £55,000 £40,000
% change year-on-year -4.55% +37.50% -15.79%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 37,766 38,407 67,479
As % of all permanent jobs advertised in the UK 34.37% 41.53% 39.06%
Number of salaries quoted 25,159 23,166 33,271
10th Percentile £26,750 £31,250 £30,000
25th Percentile £36,250 £41,250 £40,000
Median annual salary (50th Percentile) £50,000 £57,500 £55,000
Median % change year-on-year -13.04% +4.55% +4.76%
75th Percentile £68,750 £75,000 £75,000
90th Percentile £87,500 £92,500 £90,000
UK excluding London median annual salary £46,000 £50,000 £47,500
% change year-on-year -8.00% +5.26% +3.26%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Salary Trend

3-month moving average salary quoted in jobs citing ServiceNow.

Salary trend for ServiceNow in the UK

ServiceNow
Salary Histogram

Salary distribution for jobs citing ServiceNow over the 6 months to 23 June 2024.

Salary histogram for ServiceNow in the UK

ServiceNow
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the UK over the 6 months to 23 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +18 1,098 £58,800 +1.71% 141
UK excluding London +21 737 £52,500 -4.55% 105
Work from Home -19 488 £62,783 +5.47% 99
London +19 430 £80,000 +33.33% 51
North of England +36 244 £49,995 -13.52% 23
South East -18 147 £52,500 +5.00% 31
Midlands -23 138 £58,700 -0.09% 26
North West +7 129 £58,800 -2.20% 11
West Midlands -7 109 £67,500 +12.50% 18
Yorkshire +48 91 £41,774 -23.88% 11
South West +3 88 £50,000 +4.97% 10
Scotland -35 62 £75,669 +27.12% 3
East of England -25 41 £31,000 -40.95% 11
East Midlands -21 29 £25,000 -21.88% 8
North East 0 24 £58,800 -30.82% 1
Wales +20 12 £48,400 -12.00% 3
Northern Ireland +27 9 £46,900 -33.48% 3
Isle of Man - 4 - -

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (6.05%) Microsoft Exchange
2 54 (4.30%) SharePoint
3 52 (4.14%) Confluence
4 22 (1.75%) SAS
5 11 (0.88%) CMS
6 4 (0.32%) Captiva
6 4 (0.32%) FileNet
6 4 (0.32%) WebSphere
7 3 (0.24%) Skype for Business
8 1 (0.080%) Apache
8 1 (0.080%) IBM Domino
8 1 (0.080%) IIS
8 1 (0.080%) JOnAS
8 1 (0.080%) WebLogic
8 1 (0.080%) WordPress
Applications
1 106 (8.43%) Microsoft Office
2 32 (2.55%) Microsoft Excel
3 27 (2.15%) Microsoft PowerPoint
4 12 (0.95%) Sketch
5 4 (0.32%) Chatbot
6 3 (0.24%) Microsoft Project
7 2 (0.16%) MS Visio
Business Applications
1 69 (5.49%) Remedy ITSM
2 7 (0.56%) Elite 3E
3 6 (0.48%) Oracle EBS
4 4 (0.32%) Dynamics CRM
5 3 (0.24%) SAP S/4HANA
6 2 (0.16%) assyst
6 2 (0.16%) SAP GRC
6 2 (0.16%) Sparx Enterprise Architect
7 1 (0.080%) Carpe Diem
7 1 (0.080%) Oracle Applications
7 1 (0.080%) Oracle ERP
7 1 (0.080%) Primavera
7 1 (0.080%) SAP Business One
7 1 (0.080%) SAP CRM
Cloud Services
1 211 (16.79%) Microsoft 365
2 190 (15.12%) Azure
3 119 (9.47%) SaaS
4 81 (6.44%) AWS
5 74 (5.89%) Entra ID
6 52 (4.14%) GCP
7 26 (2.07%) Cloud Computing
8 22 (1.75%) Dynamics 365
8 22 (1.75%) PaaS
9 17 (1.35%) IaaS
9 17 (1.35%) Mimecast
10 16 (1.27%) Azure DevOps
10 16 (1.27%) Power Platform
11 13 (1.03%) Azure Key Vault
11 13 (1.03%) GitHub
11 13 (1.03%) OCI
12 12 (0.95%) AWS CloudFormation
12 12 (0.95%) AWS KMS
12 12 (0.95%) Figma
12 12 (0.95%) Microsoft Copilot
Communications & Networking
1 39 (3.10%) Firewall
2 35 (2.78%) DNS
3 29 (2.31%) VPN
4 27 (2.15%) LAN
5 21 (1.67%) WAN
6 20 (1.59%) Network Security
7 15 (1.19%) Wireless
8 13 (1.03%) SSL
9 12 (0.95%) TCP/IP
9 12 (0.95%) Wi-Fi
10 10 (0.80%) DHCP
11 8 (0.64%) Internet
11 8 (0.64%) SAN
12 7 (0.56%) SD-WAN
13 6 (0.48%) Cisco ISE
13 6 (0.48%) MPLS
13 6 (0.48%) VoIP
14 5 (0.40%) Intrusion Detection
14 5 (0.40%) Remote Desktop
14 5 (0.40%) VSAT
Database & Business Intelligence
1 31 (2.47%) SQL Server
2 12 (0.95%) Power BI
3 10 (0.80%) Relational Database
4 6 (0.48%) MySQL
4 6 (0.48%) NoSQL
4 6 (0.48%) Oracle Database
5 5 (0.40%) Redis
5 5 (0.40%) SQL Server Integration Services
6 3 (0.24%) Data Warehouse
6 3 (0.24%) DTS
6 3 (0.24%) MongoDB
7 2 (0.16%) Azure SQL Database
7 2 (0.16%) Data Hub
7 2 (0.16%) Delta Lake
7 2 (0.16%) Oracle Reports
8 1 (0.080%) DB2
8 1 (0.080%) Oracle Database 12c
8 1 (0.080%) Oracle9i Database
8 1 (0.080%) OrientDB
8 1 (0.080%) Tableau
Development Applications
1 153 (12.17%) JIRA
2 33 (2.63%) Jenkins
3 18 (1.43%) SonarQube
4 13 (1.03%) Robot Framework
5 12 (0.95%) Terragrunt
6 9 (0.72%) MSI
7 8 (0.64%) AdminStudio
7 8 (0.64%) InstallShield
8 7 (0.56%) Postman
9 6 (0.48%) GitLab
10 5 (0.40%) Visual Studio
11 4 (0.32%) Eclipse
11 4 (0.32%) Oracle Forms
12 3 (0.24%) Git
12 3 (0.24%) Sonatype Nexus
12 3 (0.24%) Team Foundation Server
13 2 (0.16%) Burp Suite
13 2 (0.16%) SQL Server Management Studio (SSMS)
14 1 (0.080%) Appium
14 1 (0.080%) SpecFlow
General
1 397 (31.58%) Social Skills
2 316 (25.14%) Finance
3 240 (19.09%) Inclusion and Diversity
4 145 (11.54%) Law
5 103 (8.19%) Analytical Skills
6 85 (6.76%) Banking
7 55 (4.38%) Public Sector
8 45 (3.58%) Legal
9 37 (2.94%) Presentation Skills
10 29 (2.31%) Influencing Skills
11 26 (2.07%) Documentation Skills
12 24 (1.91%) Organisational Skills
13 17 (1.35%) Aerospace
13 17 (1.35%) Marketing
13 17 (1.35%) Retail
14 14 (1.11%) Telecoms
15 11 (0.88%) Automotive
16 9 (0.72%) Investment Banking
17 6 (0.48%) French Language
18 5 (0.40%) Portuguese Language
Job Titles
1 225 (17.90%) Senior
2 182 (14.48%) Developer
3 171 (13.60%) ServiceNow Developer
4 160 (12.73%) Analyst
5 157 (12.49%) Architect
6 142 (11.30%) Lead
7 139 (11.06%) Service Manager
8 135 (10.74%) Consultant
9 130 (10.34%) ServiceNow Architect
10 116 (9.23%) Senior Manager
11 108 (8.59%) Delivery Manager
11 108 (8.59%) Service Delivery Manager
12 106 (8.43%) Senior Service Manager
13 94 (7.48%) Senior Delivery Manager
13 94 (7.48%) Senior Service Delivery Manager
14 92 (7.32%) ServiceNow Consultant
15 83 (6.60%) Service Analyst
16 75 (5.97%) Technical Consultant
17 70 (5.57%) Service Desk Analyst
18 47 (3.74%) Support Analyst
Libraries, Frameworks & Software Standards
1 96 (7.64%) HTML
2 71 (5.65%) AngularJS
3 64 (5.09%) CSS
3 64 (5.09%) Web Services
4 61 (4.85%) XML
5 45 (3.58%) Twitter Bootstrap
6 37 (2.94%) LDAP
7 35 (2.78%) JSON
8 33 (2.63%) SOAP
9 29 (2.31%) REST
10 19 (1.51%) Middleware
11 18 (1.43%) ARM Templates
12 17 (1.35%) Node.js
12 17 (1.35%) SailPoint
13 12 (0.95%) .NET
13 12 (0.95%) Ajax
14 8 (0.64%) RESTful
15 7 (0.56%) Microsoft Graph
15 7 (0.56%) React
16 6 (0.48%) Azure Blueprints
Miscellaneous
1 91 (7.24%) CMDB
2 73 (5.81%) Management Information System
3 66 (5.25%) Product Ownership
4 52 (4.14%) Data Centre
5 39 (3.10%) Legacy Systems
6 28 (2.23%) Onboarding
7 23 (1.83%) Self-Motivation
8 21 (1.67%) Clustering
9 20 (1.59%) Public Cloud
10 19 (1.51%) iPhone
11 18 (1.43%) Cloud Native
12 15 (1.19%) PKI
13 14 (1.11%) Hybrid Cloud
13 14 (1.11%) Linux Command Line
14 13 (1.03%) Enterprise Software
15 10 (0.80%) Cyber Threat
15 10 (0.80%) Digital Signage
15 10 (0.80%) Robotics
16 9 (0.72%) Greenfield Project
17 8 (0.64%) Shadow IT
Operating Systems
1 202 (16.07%) Windows
2 60 (4.77%) Windows 10
3 58 (4.61%) Windows Server
4 48 (3.82%) Linux
5 26 (2.07%) Android
6 17 (1.35%) Windows Server 2016
7 14 (1.11%) Unix
8 13 (1.03%) Windows 7
8 13 (1.03%) Windows Server 2019
9 9 (0.72%) Apple iOS
10 8 (0.64%) Windows Server 2012
11 5 (0.40%) Mac OS
11 5 (0.40%) Red Hat Enterprise Linux
12 3 (0.24%) CentOS
12 3 (0.24%) Mac OS X
12 3 (0.24%) VMS
12 3 (0.24%) Windows Server 2003
13 2 (0.16%) Solaris
14 1 (0.080%) HPUX
14 1 (0.080%) Windows Server 2008
Processes & Methodologies
1 417 (33.17%) ITSM
2 360 (28.64%) ITIL
3 300 (23.87%) Service Management
4 277 (22.04%) Mentoring
5 244 (19.41%) Service Delivery
6 215 (17.10%) Agile
7 169 (13.44%) Problem-Solving
8 166 (13.21%) Customer Service
9 128 (10.18%) Change Management
10 126 (10.02%) Incident Management
11 124 (9.86%) DevOps
12 113 (8.99%) Continuous Improvement
13 112 (8.91%) Performance Management
14 96 (7.64%) Coaching
15 94 (7.48%) Contract Negotiation
16 88 (7.00%) Roadmaps
17 83 (6.60%) Problem Management
18 82 (6.52%) Configuration Management
19 79 (6.28%) Project Management
20 77 (6.13%) Stakeholder Management
Programming Languages
1 115 (9.15%) JavaScript
2 69 (5.49%) PowerShell
3 50 (3.98%) Python
4 42 (3.34%) SQL
5 22 (1.75%) Java
6 18 (1.43%) C#
7 15 (1.19%) Bash
8 11 (0.88%) Perl
8 11 (0.88%) T-SQL
9 8 (0.64%) VB
10 7 (0.56%) Bicep
11 4 (0.32%) Lua
11 4 (0.32%) Ruby
11 4 (0.32%) Tcl
12 3 (0.24%) VB.NET
13 2 (0.16%) R
14 1 (0.080%) BeanShell
14 1 (0.080%) C++
14 1 (0.080%) PL/SQL
14 1 (0.080%) ProC
Qualifications
1 166 (13.21%) Security Cleared
2 131 (10.42%) SC Cleared
3 113 (8.99%) Degree
4 46 (3.66%) ITIL Certification
5 32 (2.55%) DV Cleared
6 31 (2.47%) DBS Check
7 20 (1.59%) CISSP
8 17 (1.35%) Cisco Certification
8 17 (1.35%) Computer Science Degree
8 17 (1.35%) PMI Certification
8 17 (1.35%) PMP
9 15 (1.19%) Azure Certification
9 15 (1.19%) CCNA
10 14 (1.11%) AWS Certification
10 14 (1.11%) ITIL Foundation Certificate
10 14 (1.11%) MCP
10 14 (1.11%) Microsoft Certification
11 12 (0.95%) APMG
11 12 (0.95%) BPSS Clearance
12 10 (0.80%) CEH
Quality Assurance & Compliance
1 165 (13.13%) SLA
2 47 (3.74%) QA
3 36 (2.86%) COBIT
4 20 (1.59%) GRC
5 14 (1.11%) GDPR
6 12 (0.95%) Data Quality
6 12 (0.95%) NIST
7 10 (0.80%) NCSC
8 9 (0.72%) ISO/IEC 27001
9 4 (0.32%) Accessibility
10 2 (0.16%) PMO
11 1 (0.080%) Cyber Essentials
11 1 (0.080%) Cyber Essentials PLUS
11 1 (0.080%) Government Security Classifications
11 1 (0.080%) GxP
11 1 (0.080%) HIPAA
11 1 (0.080%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.080%) PMBOK
11 1 (0.080%) SOC 2
System Software
1 201 (15.99%) Active Directory
2 39 (3.10%) VMware Infrastructure
3 29 (2.31%) VMware ESXi
4 25 (1.99%) Docker
5 11 (0.88%) Hyper-V
5 11 (0.88%) Virtual Desktop
5 11 (0.88%) vSphere
6 10 (0.80%) Virtual Machines
7 8 (0.64%) Microsoft App-V
8 1 (0.080%) Firmware
8 1 (0.080%) Oracle RAC
8 1 (0.080%) PowerHA
8 1 (0.080%) Veritas Cluster Server
8 1 (0.080%) VMware NSX
Systems Management
1 65 (5.17%) Microsoft Intune
2 59 (4.69%) Single Sign-On
3 57 (4.53%) SCCM
4 39 (3.10%) Ansible
5 38 (3.02%) Kubernetes
6 32 (2.55%) OpenView
7 26 (2.07%) vCenter Server
8 22 (1.75%) Terraform
9 19 (1.51%) SCOM
10 18 (1.43%) Microsoft Clustering
11 14 (1.11%) Jamf Pro
12 12 (0.95%) CA Single Sign-On
12 12 (0.95%) WSUS
13 10 (0.80%) Grafana
14 9 (0.72%) Progress Chef
15 8 (0.64%) Istio
15 8 (0.64%) Nessus
15 8 (0.64%) vRealize
15 8 (0.64%) ZABBIX
16 7 (0.56%) SysTrack
Vendors
1 349 (27.76%) Microsoft
2 116 (9.23%) Dell
3 87 (6.92%) HP
4 73 (5.81%) Remedy
4 73 (5.81%) VMware
5 69 (5.49%) BMC
6 47 (3.74%) Cisco
7 33 (2.63%) Salesforce
7 33 (2.63%) Splunk
8 31 (2.47%) SAP
9 29 (2.31%) Oracle
10 23 (1.83%) CyberArk
11 22 (1.75%) Apple
12 19 (1.51%) Commvault
12 19 (1.51%) Sun
13 17 (1.35%) Unisys
14 16 (1.27%) BiZZdesign
14 16 (1.27%) Citrix
14 16 (1.27%) Google
15 15 (1.19%) Dynatrace