ServiceNow Jobs

ServiceNow
UK

The table below provides summary statistics for permanent job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 227 238 370
Rank change year-on-year +11 +132 -29
Permanent jobs citing ServiceNow 1,090 1,267 1,767
As % of all permanent jobs advertised in the UK 1.21% 1.57% 1.01%
As % of the Vendors category 3.55% 3.89% 2.57%
Number of salaries quoted 755 940 1,170
10th Percentile £31,250 £32,000 £27,250
25th Percentile £42,500 £42,500 £35,750
Median annual salary (50th Percentile) £58,800 £59,526 £52,500
Median % change year-on-year -1.22% +13.38% -4.55%
75th Percentile £80,000 £77,530 £73,250
90th Percentile £96,250 £90,000 £87,500
UK excluding London median annual salary £55,000 £54,882 £42,500
% change year-on-year +0.22% +29.13% -5.56%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 30,670 32,578 68,726
As % of all permanent jobs advertised in the UK 33.94% 40.37% 39.21%
Number of salaries quoted 19,230 21,852 34,342
10th Percentile £27,750 £31,250 £30,372
25th Percentile £36,963 £41,250 £40,132
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +1.85%
75th Percentile £71,250 £75,000 £75,000
90th Percentile £90,000 £91,250 £91,973
UK excluding London median annual salary £47,500 £50,000 £47,501
% change year-on-year -5.00% +5.26% +3.26%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Salary Trend

3-month moving average salary quoted in jobs citing ServiceNow.

Salary trend for ServiceNow in the UK

ServiceNow
Salary Histogram

Salary distribution for jobs citing ServiceNow over the 6 months to 26 July 2024.

Salary histogram for ServiceNow in the UK

ServiceNow
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -4 934 £58,700 -0.09% 154
UK excluding London +21 684 £55,000 +0.22% 108
Work from Home +4 460 £60,918 -2.53% 108
London -32 323 £75,000 +20.00% 65
North of England +33 223 £50,000 -11.11% 35
South East +30 142 £55,000 +10.00% 33
Midlands -21 141 £58,700 -6.08% 12
North West +19 125 £55,000 -15.38% 22
West Midlands -7 117 £62,500 - 8
Yorkshire +49 77 £41,774 -23.88% 11
South West +11 68 £45,000 +12.50% 7
Scotland -22 62 £68,750 +15.50% 10
East of England -44 32 £32,000 -32.63% 8
East Midlands -28 24 £28,250 -11.72% 4
North East +3 21 £60,791 -28.48% 2
Wales +33 12 £48,400 -12.00%
Northern Ireland +24 9 £46,900 -33.48% 7
Isle of Man - 4 - -

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (5.41%) Microsoft Exchange
2 52 (4.77%) Confluence
3 51 (4.68%) SharePoint
4 22 (2.02%) SAS
5 8 (0.73%) Apache
6 4 (0.37%) IIS
7 3 (0.28%) CMS
7 3 (0.28%) WebSphere
7 3 (0.28%) WebSphere Application Server
8 2 (0.18%) Skype for Business
9 1 (0.092%) IBM Domino
9 1 (0.092%) JOnAS
9 1 (0.092%) WebLogic
9 1 (0.092%) WordPress
Applications
1 92 (8.44%) Microsoft Office
2 35 (3.21%) Microsoft Excel
3 33 (3.03%) Microsoft PowerPoint
4 12 (1.10%) Sketch
5 8 (0.73%) MS Visio
6 4 (0.37%) Chatbot
7 3 (0.28%) Microsoft Project
Business Applications
1 64 (5.87%) Remedy ITSM
2 6 (0.55%) Oracle EBS
3 4 (0.37%) Dynamics CRM
4 3 (0.28%) SAP S/4HANA
5 2 (0.18%) Elite 3E
5 2 (0.18%) SAP Business One
5 2 (0.18%) SAP GRC
5 2 (0.18%) Sparx Enterprise Architect
6 1 (0.092%) assyst
6 1 (0.092%) Carpe Diem
6 1 (0.092%) Maximo
6 1 (0.092%) Oracle Applications
6 1 (0.092%) Oracle ERP
6 1 (0.092%) Primavera
6 1 (0.092%) R3 Corda
6 1 (0.092%) SAP CRM
Cloud Services
1 178 (16.33%) Azure
1 178 (16.33%) Microsoft 365
2 86 (7.89%) AWS
3 58 (5.32%) Entra ID
4 49 (4.50%) GCP
5 29 (2.66%) PaaS
6 26 (2.39%) Cloud Computing
7 24 (2.20%) Dynamics 365
7 24 (2.20%) IaaS
7 24 (2.20%) SaaS
8 20 (1.83%) Azure DevOps
9 18 (1.65%) Power Platform
10 17 (1.56%) Mimecast
11 15 (1.38%) AWS CloudFormation
12 13 (1.19%) OCI
13 12 (1.10%) AWS CodeStar
13 12 (1.10%) Figma
13 12 (1.10%) Microsoft Copilot
14 10 (0.92%) Azure ExpressRoute
15 9 (0.83%) Azure Monitor
Communications & Networking
1 36 (3.30%) DNS
1 36 (3.30%) Firewall
2 28 (2.57%) LAN
3 27 (2.48%) WAN
4 22 (2.02%) Network Security
5 17 (1.56%) DHCP
5 17 (1.56%) Internet
5 17 (1.56%) VPN
6 16 (1.47%) TCP/IP
7 13 (1.19%) Wi-Fi
8 11 (1.01%) SSL
9 8 (0.73%) SAN
9 8 (0.73%) SD-WAN
10 6 (0.55%) Wireless
11 5 (0.46%) Intrusion Detection
11 5 (0.46%) MPLS
12 4 (0.37%) VoIP
12 4 (0.37%) WebEx
13 3 (0.28%) F5 BIG-IP LTM
13 3 (0.28%) Remote Desktop
Database & Business Intelligence
1 27 (2.48%) SQL Server
2 14 (1.28%) Power BI
3 8 (0.73%) MySQL
3 8 (0.73%) Relational Database
4 6 (0.55%) NoSQL
4 6 (0.55%) Oracle Database
4 6 (0.55%) Redis
5 4 (0.37%) MongoDB
5 4 (0.37%) SQL Server Integration Services
6 3 (0.28%) DTS
7 2 (0.18%) Data Hub
7 2 (0.18%) Data Warehouse
7 2 (0.18%) Oracle Reports
7 2 (0.18%) PostgreSQL
8 1 (0.092%) Azure SQL Database
8 1 (0.092%) BusinessObjects XI
8 1 (0.092%) Delta Lake
8 1 (0.092%) Oracle Database 11g
8 1 (0.092%) Oracle Database 12c
8 1 (0.092%) OrientDB
Development Applications
1 143 (13.12%) JIRA
2 33 (3.03%) Jenkins
3 19 (1.74%) SonarQube
4 14 (1.28%) MSI
5 13 (1.19%) AdminStudio
5 13 (1.19%) InstallShield
5 13 (1.19%) Robot Framework
6 12 (1.10%) Terragrunt
7 8 (0.73%) GitLab
7 8 (0.73%) Postman
8 7 (0.64%) Git
9 4 (0.37%) Visual Studio
10 3 (0.28%) Axure RP
10 3 (0.28%) Eclipse
10 3 (0.28%) Fiddler
10 3 (0.28%) Team Foundation Server
11 1 (0.092%) Appium
11 1 (0.092%) Sonatype Nexus
11 1 (0.092%) SpecFlow
11 1 (0.092%) SQL Server Management Studio (SSMS)
General
1 259 (23.76%) Social Skills
2 234 (21.47%) Finance
3 128 (11.74%) Inclusion and Diversity
4 99 (9.08%) Analytical Skills
5 71 (6.51%) Banking
6 49 (4.50%) Public Sector
7 48 (4.40%) Law
8 41 (3.76%) Presentation Skills
9 39 (3.58%) Legal
10 30 (2.75%) Organisational Skills
11 21 (1.93%) Influencing Skills
12 17 (1.56%) Marketing
13 15 (1.38%) Aerospace
14 14 (1.28%) Documentation Skills
15 13 (1.19%) Telecoms
16 9 (0.83%) Automotive
16 9 (0.83%) Investment Banking
17 8 (0.73%) Pharmaceutical
17 8 (0.73%) Retail
18 6 (0.55%) Back Office
Job Titles
1 178 (16.33%) Developer
2 168 (15.41%) ServiceNow Developer
3 143 (13.12%) Architect
4 134 (12.29%) Consultant
5 129 (11.83%) Analyst
6 128 (11.74%) Lead
7 118 (10.83%) Senior
8 117 (10.73%) ServiceNow Architect
9 92 (8.44%) ServiceNow Consultant
10 70 (6.42%) Technical Consultant
11 69 (6.33%) Service Analyst
12 58 (5.32%) Service Desk Analyst
13 50 (4.59%) IT Manager
14 46 (4.22%) Support Engineer
15 45 (4.13%) Service Manager
16 36 (3.30%) IT Analyst
16 36 (3.30%) Support Analyst
17 35 (3.21%) Administrator
18 32 (2.94%) Applications Support
19 31 (2.84%) IT Support
Libraries, Frameworks & Software Standards
1 87 (7.98%) HTML
2 68 (6.24%) AngularJS
3 59 (5.41%) CSS
3 59 (5.41%) Web Services
4 50 (4.59%) XML
5 42 (3.85%) Twitter Bootstrap
6 37 (3.39%) LDAP
7 26 (2.39%) SOAP
8 25 (2.29%) JSON
9 24 (2.20%) REST
10 20 (1.83%) Middleware
11 19 (1.74%) ARM Templates
11 19 (1.74%) Node.js
12 15 (1.38%) SailPoint
13 12 (1.10%) .NET
14 11 (1.01%) Ajax
15 10 (0.92%) RESTful
16 8 (0.73%) SAML
17 7 (0.64%) OAuth
17 7 (0.64%) OpenID
Miscellaneous
1 95 (8.72%) CMDB
2 68 (6.24%) Management Information System
3 62 (5.69%) Product Ownership
4 35 (3.21%) Data Centre
4 35 (3.21%) Legacy Systems
5 28 (2.57%) Onboarding
6 26 (2.39%) Self-Motivation
7 20 (1.83%) Clustering
8 19 (1.74%) Linux Command Line
9 18 (1.65%) Cloud Native
10 17 (1.56%) iPhone
11 15 (1.38%) Hybrid Cloud
11 15 (1.38%) Public Cloud
12 14 (1.28%) Enterprise Software
13 13 (1.19%) PKI
13 13 (1.19%) Shadow IT
14 10 (0.92%) Cyber Threat
15 9 (0.83%) Greenfield Project
16 8 (0.73%) Robotics
17 7 (0.64%) iPad
Operating Systems
1 177 (16.24%) Windows
2 68 (6.24%) Windows 10
3 51 (4.68%) Windows Server
4 46 (4.22%) Linux
5 28 (2.57%) Android
6 17 (1.56%) Windows 7
7 15 (1.38%) Windows Server 2016
8 11 (1.01%) Unix
8 11 (1.01%) Windows Server 2019
9 10 (0.92%) Apple iOS
10 5 (0.46%) VMS
10 5 (0.46%) Windows Server 2012
11 3 (0.28%) CentOS
11 3 (0.28%) Mac OS X
11 3 (0.28%) Red Hat Enterprise Linux
11 3 (0.28%) Solaris
11 3 (0.28%) Windows Server 2003
12 2 (0.18%) Mac OS
12 2 (0.18%) Windows Server 2008
13 1 (0.092%) HPUX
Processes & Methodologies
1 390 (35.78%) ITSM
2 346 (31.74%) ITIL
3 276 (25.32%) Service Management
4 221 (20.28%) Agile
5 156 (14.31%) Mentoring
6 150 (13.76%) Problem-Solving
7 136 (12.48%) Service Delivery
8 134 (12.29%) Customer Service
9 120 (11.01%) DevOps
10 116 (10.64%) Change Management
11 107 (9.82%) Incident Management
12 102 (9.36%) Continuous Improvement
13 88 (8.07%) Coaching
14 84 (7.71%) Problem Management
14 84 (7.71%) Roadmaps
15 82 (7.52%) Project Management
16 79 (7.25%) Stakeholder Management
16 79 (7.25%) Workflow
17 75 (6.88%) Configuration Management
18 68 (6.24%) Migration
Programming Languages
1 104 (9.54%) JavaScript
2 76 (6.97%) PowerShell
3 55 (5.05%) Python
4 39 (3.58%) SQL
5 23 (2.11%) C#
6 22 (2.02%) Java
7 21 (1.93%) Bash
8 13 (1.19%) VB
9 9 (0.83%) Bicep
9 9 (0.83%) T-SQL
10 5 (0.46%) Perl
11 3 (0.28%) VB.NET
12 2 (0.18%) C++
12 2 (0.18%) Lua
12 2 (0.18%) R
12 2 (0.18%) Ruby
12 2 (0.18%) Tcl
12 2 (0.18%) TypeScript
13 1 (0.092%) ProC
13 1 (0.092%) Shell Script
Qualifications
1 162 (14.86%) Security Cleared
2 124 (11.38%) SC Cleared
3 98 (8.99%) Degree
4 44 (4.04%) ITIL Certification
5 30 (2.75%) DV Cleared
6 21 (1.93%) Microsoft Certification
7 20 (1.83%) Computer Science Degree
8 18 (1.65%) PMI Certification
8 18 (1.65%) PMP
9 17 (1.56%) Azure Certification
10 16 (1.47%) AWS Certification
11 14 (1.28%) DBS Check
11 14 (1.28%) ITIL Foundation Certificate
12 12 (1.10%) APMG
13 11 (1.01%) BPSS Clearance
13 11 (1.01%) CISSP
13 11 (1.01%) MCSE
14 7 (0.64%) Cisco Certification
14 7 (0.64%) CISM
15 6 (0.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 65 (5.96%) SLA
2 42 (3.85%) QA
3 36 (3.30%) COBIT
4 21 (1.93%) GRC
5 13 (1.19%) NIST
6 11 (1.01%) Data Quality
7 10 (0.92%) NCSC
8 8 (0.73%) GDPR
8 8 (0.73%) ISO/IEC 27001
9 5 (0.46%) Accessibility
10 2 (0.18%) GxP
10 2 (0.18%) PMO
11 1 (0.092%) California Consumer Privacy Act
11 1 (0.092%) Government Security Classifications
11 1 (0.092%) HIPAA
11 1 (0.092%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.092%) PMBOK
11 1 (0.092%) SOC 2
System Software
1 173 (15.87%) Active Directory
2 44 (4.04%) VMware Infrastructure
3 24 (2.20%) Docker
4 20 (1.83%) VMware ESXi
5 14 (1.28%) Hyper-V
6 13 (1.19%) Microsoft App-V
7 12 (1.10%) Virtual Machines
8 11 (1.01%) Virtual Desktop
9 9 (0.83%) vSphere
10 2 (0.18%) VMware NSX
11 1 (0.092%) Firmware
11 1 (0.092%) Oracle RAC
11 1 (0.092%) PowerHA
11 1 (0.092%) Veritas Cluster Server
Systems Management
1 58 (5.32%) SCCM
2 57 (5.23%) Single Sign-On
3 49 (4.50%) Microsoft Intune
4 37 (3.39%) Kubernetes
5 35 (3.21%) Ansible
6 32 (2.94%) OpenView
7 24 (2.20%) Terraform
8 17 (1.56%) vCenter Server
9 16 (1.47%) WSUS
10 14 (1.28%) SCOM
11 13 (1.19%) Microsoft Clustering
12 10 (0.92%) CA Single Sign-On
12 10 (0.92%) Jamf Pro
13 9 (0.83%) Grafana
13 9 (0.83%) Istio
14 8 (0.73%) ZABBIX
15 7 (0.64%) SysTrack
16 5 (0.46%) Active Directory Federation Services
16 5 (0.46%) IBM BigFix
16 5 (0.46%) Kibana
Vendors
1 230 (21.10%) Microsoft
2 71 (6.51%) HP
3 69 (6.33%) Remedy
3 69 (6.33%) VMware
4 67 (6.15%) BMC
5 42 (3.85%) Cisco
6 31 (2.84%) Salesforce
7 29 (2.66%) Dell
8 28 (2.57%) Splunk
9 24 (2.20%) SAP
10 23 (2.11%) Oracle
11 21 (1.93%) Apple
12 20 (1.83%) CyberArk
13 17 (1.56%) Unisys
14 16 (1.47%) BiZZdesign
14 16 (1.47%) Google
15 14 (1.28%) Autodesk
15 14 (1.28%) Snow
16 13 (1.19%) SolarWinds
17 12 (1.10%) Black Duck