ITIL Jobs in Wales

ITIL (Information Technology Infrastructure Library)
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 18 February 2025, comparing them to the same period in the previous two years.

6 months to
18 Feb 2025
Same period 2024 Same period 2023
Rank 51 35 29
Rank change year-on-year -16 -6 +9
Permanent jobs citing ITIL 36 101 126
As % of all permanent jobs advertised in Wales 3.53% 6.38% 8.09%
As % of the Processes & Methodologies category 3.97% 7.19% 8.41%
Number of salaries quoted 17 40 75
10th Percentile £31,800 £31,000 £23,500
25th Percentile £36,250 £32,000 £25,000
Median annual salary (50th Percentile) £43,000 £40,750 £33,196
Median % change year-on-year +5.52% +22.76% -0.91%
75th Percentile £46,000 £52,101 £45,000
90th Percentile £56,093 £54,142 £62,500
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

All Process and Methodology Skills
Wales

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wales.

Permanent vacancies with a requirement for process or methodology skills 906 1,404 1,498
As % of all permanent jobs advertised in Wales 88.74% 88.64% 96.15%
Number of salaries quoted 350 910 844
10th Percentile £31,250 £27,000 £28,771
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - -
75th Percentile £65,000 £61,000 £62,500
90th Percentile £75,000 £70,900 £74,625
UK median annual salary £60,000 £55,000 £62,500
% change year-on-year +9.09% -12.00% +4.17%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

3-month moving average salary quoted in jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

Salary distribution for jobs citing ITIL in Wales over the 6 months to 18 February 2025.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 18 February 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -6 33 £43,000 -9.47% 16
West Wales +13 2 - - 1
North Wales -15 1 £45,000 +32.35% 1
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (5.56%) Microsoft Office
Cloud Services
1 2 (5.56%) Microsoft 365
2 1 (2.78%) dbt
Communications & Networking
1 16 (44.44%) Wi-Fi
2 12 (33.33%) Firewall
3 11 (30.56%) Network Security
4 10 (27.78%) Wireless
5 2 (5.56%) Cisco ASA
5 2 (5.56%) Cisco Firepower
5 2 (5.56%) DNS
5 2 (5.56%) Remote Desktop
5 2 (5.56%) TCP/IP
5 2 (5.56%) VoIP
6 1 (2.78%) Cisco IOS
6 1 (2.78%) Cisco ISE
6 1 (2.78%) DHCP
6 1 (2.78%) IPv4
6 1 (2.78%) LAN
6 1 (2.78%) WAN
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 18 (50.00%) Social Skills
2 12 (33.33%) Welsh Language
3 9 (25.00%) Finance
4 4 (11.11%) Influencing Skills
5 3 (8.33%) Organisational Skills
6 2 (5.56%) Analytical Skills
6 2 (5.56%) Public Sector
6 2 (5.56%) Retail
6 2 (5.56%) Telecoms
7 1 (2.78%) Inclusion and Diversity
7 1 (2.78%) Manufacturing
Job Titles
1 14 (38.89%) Network Engineer
2 11 (30.56%) Lead
3 8 (22.22%) Senior
4 6 (16.67%) Senior Network Engineer
5 5 (13.89%) Network Specialist
5 5 (13.89%) Service Transition Leader
6 3 (8.33%) Analyst
6 3 (8.33%) Delivery Manager
6 3 (8.33%) Service Delivery Manager
6 3 (8.33%) Service Manager
7 2 (5.56%) IT Manager
7 2 (5.56%) Network Support
7 2 (5.56%) Support Analyst
7 2 (5.56%) Support Engineer
8 1 (2.78%) 1st Line Support
8 1 (2.78%) Junior Analyst
8 1 (2.78%) Network Support Analyst
8 1 (2.78%) Senior Data Warehouse Specialist
8 1 (2.78%) Senior Network Specialist
8 1 (2.78%) Senior Test Manager
Miscellaneous
1 4 (11.11%) Enterprise Software
1 4 (11.11%) Virtual Team
2 2 (5.56%) Data Centre
3 1 (2.78%) NHS
Operating Systems
1 5 (13.89%) Windows
2 2 (5.56%) Windows Server
3 1 (2.78%) Android
3 1 (2.78%) Apple iOS
3 1 (2.78%) Mac OS
Processes & Methodologies
1 13 (36.11%) Service Management
1 13 (36.11%) Time Management
2 9 (25.00%) Customer Service
3 8 (22.22%) ITSM
3 8 (22.22%) Service Delivery
4 7 (19.44%) Problem-Solving
5 6 (16.67%) Change Management
5 6 (16.67%) Continuous Improvement
5 6 (16.67%) Project Management
6 5 (13.89%) Impact Assessments
7 4 (11.11%) Matrix Organization
7 4 (11.11%) Release Management
8 2 (5.56%) Data Security
9 1 (2.78%) CMMI
9 1 (2.78%) Configuration Management
9 1 (2.78%) Customer-Centric Approach
9 1 (2.78%) PRINCE2
9 1 (2.78%) Problem Management
9 1 (2.78%) Resource Management
9 1 (2.78%) Stakeholder Management
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 15 (41.67%) CCNA
1 15 (41.67%) Cisco Certification
1 15 (41.67%) CWNA
1 15 (41.67%) CWTS
2 2 (5.56%) A+ Certification
2 2 (5.56%) Degree
3 1 (2.78%) ISTQB
3 1 (2.78%) PRINCE2 Practitioner
3 1 (2.78%) SC Cleared
3 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 12 (33.33%) SLA
System Software
1 1 (2.78%) Active Directory
Systems Management
1 1 (2.78%) Cisco Prime
Vendors
1 15 (41.67%) Cisco
2 3 (8.33%) Microsoft
3 1 (2.78%) Aerohive Networks
3 1 (2.78%) Aruba
3 1 (2.78%) Citrix
3 1 (2.78%) Meraki
3 1 (2.78%) ServiceNow