Period
to 22 September 2019

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 September 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
22 Sep 2019
Same period 2018 Same period 2017
Rank 17 24 13
Rank change year-on-year +7 -11 +1
Permanent jobs citing ITIL 178 175 263
As % of all permanent IT jobs advertised in Wales 9.44% 8.90% 13.05%
As % of the Processes & Methodologies category 10.46% 9.84% 14.03%
Number of salaries quoted 133 100 216
Wales median annual salary £38,500 £40,000 £37,500
Median salary % change year-on-year -3.75% +6.67% +22.95%
10th Percentile £22,387 £21,200 £21,000
90th Percentile £48,750 £55,000 £57,723
UK median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,702 1,778 1,874
As % of all permanent IT jobs advertised in Wales 90.29% 90.44% 93.00%
Number of salaries quoted 1,457 1,445 1,631
Wales median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £26,250 £25,000 £24,750
90th Percentile £62,500 £62,500 £57,500
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +4.17%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

The salary distribution of IT jobs citing ITIL in Wales over the 6 months to 22 September 2019.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 22 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +19 133 £39,000 -2.50% 24
Mid Wales 0 20 - -
West Wales +11 13 £24,000 -40.31% 2
North Wales +8 11 £22,500 -40.00% 3
ITIL
UK

For the 6 months to 22 September 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for ITIL.

1 70 (39.33%) Microsoft
2 66 (37.08%) Windows
3 48 (26.97%) VMware
4 43 (24.16%) Linux
5 42 (23.60%) Active Directory
5 42 (23.60%) Windows Server
6 40 (22.47%) Advertising
7 37 (20.79%) Degree
7 37 (20.79%) VMware Infrastructure
8 36 (20.22%) Service Management
9 31 (17.42%) Incident Management
9 31 (17.42%) Finance
10 29 (16.29%) Driving Licence
11 28 (15.73%) ITIL V3
11 28 (15.73%) SLA
11 28 (15.73%) Agile Software Development
12 25 (14.04%) Continuous Improvement
12 25 (14.04%) iSeries
13 24 (13.48%) Problem-Solving
14 23 (12.92%) ITSM
15 22 (12.36%) Shell Script
15 22 (12.36%) C#
16 21 (11.80%) ITIL Certification
16 21 (11.80%) Bash Shell
17 20 (11.24%) Azure
17 20 (11.24%) Microsoft Certification
17 20 (11.24%) Python
18 19 (10.67%) Change Management
19 18 (10.11%) IBM Certification
19 18 (10.11%) Middleware

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.11%) IBM HTTP Server
1 18 (10.11%) WebSphere
2 13 (7.30%) MS Exchange
2 13 (7.30%) SharePoint
3 5 (2.81%) Skype for Business
4 2 (1.12%) Confluence
5 1 (0.56%) Exchange Server 2013
5 1 (0.56%) SAS
Applications
1 5 (2.81%) Microsoft Office
2 2 (1.12%) SPSS
Business Applications
1 13 (7.30%) Dynamics CRM
2 2 (1.12%) SAP ERP
3 1 (0.56%) assyst
3 1 (0.56%) Remedy ITSM
Cloud Services
1 20 (11.24%) Azure
2 15 (8.43%) AWS
3 12 (6.74%) Office 365
4 5 (2.81%) GCP
5 4 (2.25%) Dynamics 365
6 2 (1.12%) Azure Active Directory
6 2 (1.12%) BlazeMeter
7 1 (0.56%) AWS CloudFormation
7 1 (0.56%) Trello
Communications & Networking
1 18 (10.11%) HTTP
2 13 (7.30%) DNS
3 10 (5.62%) SAN
4 9 (5.06%) DHCP
4 9 (5.06%) Firewall
5 8 (4.49%) LAN
6 6 (3.37%) VPN
7 5 (2.81%) Skype
7 5 (2.81%) SNMP
7 5 (2.81%) TCP/IP
8 4 (2.25%) Intranet
8 4 (2.25%) IP Telephony
8 4 (2.25%) SMTP
8 4 (2.25%) WLAN
9 3 (1.69%) NAS
9 3 (1.69%) Wi-Fi
10 2 (1.12%) MPLS
10 2 (1.12%) VoIP
10 2 (1.12%) WAN
10 2 (1.12%) Wireless
Database & Business Intelligence
1 15 (8.43%) SQL Server
2 5 (2.81%) Relational Database
3 4 (2.25%) DB2
3 4 (2.25%) Oracle Reports
4 3 (1.69%) BusinessObjects
4 3 (1.69%) BusinessObjects Web Intelligence
4 3 (1.69%) Data Warehouse
4 3 (1.69%) QlikView
4 3 (1.69%) SAP HANA
5 2 (1.12%) Amazon Redshift
5 2 (1.12%) Azure SQL Database
5 2 (1.12%) BigQuery
5 2 (1.12%) Enterprise Data Warehouse
5 2 (1.12%) SAP BW
Development Applications
1 15 (8.43%) JIRA
2 5 (2.81%) Git (software)
3 4 (2.25%) Selenium
3 4 (2.25%) Visual Studio Team System
4 2 (1.12%) Cucumber
4 2 (1.12%) HP UFT
4 2 (1.12%) JMeter
4 2 (1.12%) LoadRunner
4 2 (1.12%) NeoLoad
4 2 (1.12%) SonarQube
5 1 (0.56%) Jenkins
General
1 40 (22.47%) Advertising
2 31 (17.42%) Finance
3 12 (6.74%) Marketing
4 5 (2.81%) Welsh Language
5 4 (2.25%) Telecoms
6 3 (1.69%) Environmental Health
6 3 (1.69%) Financial Institution
7 2 (1.12%) Legal
7 2 (1.12%) Manufacturing
8 1 (0.56%) Public Sector
Job Titles
1 64 (35.96%) Analyst
2 29 (16.29%) Service Analyst
3 21 (11.80%) Consultant
4 20 (11.24%) Technical Consultant
5 17 (9.55%) 3rd Line Support
6 16 (8.99%) Support Analyst
7 15 (8.43%) IT Analyst
8 13 (7.30%) Systems Support
9 12 (6.74%) Business Support Analyst
9 12 (6.74%) Business Systems Analyst
9 12 (6.74%) Service Management Analyst
9 12 (6.74%) Systems Analyst
9 12 (6.74%) Systems Support Analyst
9 12 (6.74%) Test Manager
10 9 (5.06%) 3rd Line Technical Support
10 9 (5.06%) IT Security Analyst
10 9 (5.06%) Middleware Consultant
10 9 (5.06%) Senior Analyst
10 9 (5.06%) Support Consultant
10 9 (5.06%) Technical Support Consultant
Libraries, Frameworks & Software Standards
1 18 (10.11%) .NET
1 18 (10.11%) ASP.NET
1 18 (10.11%) Middleware
2 4 (2.25%) CSS
2 4 (2.25%) HTML
3 3 (1.69%) Web Services
3 3 (1.69%) WebSphere MQ
4 2 (1.12%) ADO
4 2 (1.12%) XML
5 1 (0.56%) LDAP
Miscellaneous
1 29 (16.29%) Driving Licence
2 25 (14.04%) iSeries
3 13 (7.30%) AS400
4 11 (6.18%) Data Centre
4 11 (6.18%) Management Information System
4 11 (6.18%) Self-Motivation
5 9 (5.06%) User Experience
6 8 (4.49%) Virtual Team
7 7 (3.93%) Analytical Skills
7 7 (3.93%) Enterprise Software
8 6 (3.37%) CMDB
9 5 (2.81%) Video Conferencing
10 4 (2.25%) BBC
10 4 (2.25%) PKI
10 4 (2.25%) Social Media
11 3 (1.69%) Replication
12 2 (1.12%) CCTV
12 2 (1.12%) Data Structures
12 2 (1.12%) Mobile App
12 2 (1.12%) Wiki
Operating Systems
1 66 (37.08%) Windows
2 43 (24.16%) Linux
3 42 (23.60%) Windows Server
4 18 (10.11%) OS/400
5 8 (4.49%) Windows 10
5 8 (4.49%) Windows 7
6 3 (1.69%) Ubuntu
6 3 (1.69%) Unix
6 3 (1.69%) Windows Server 2008
6 3 (1.69%) Windows Server 2012
7 1 (0.56%) Red Hat Enterprise Linux
7 1 (0.56%) Windows 8
Processes & Methodologies
1 36 (20.22%) Service Management
2 31 (17.42%) Incident Management
3 28 (15.73%) Agile Software Development
3 28 (15.73%) ITIL V3
4 25 (14.04%) Continuous Improvement
5 24 (13.48%) Problem-Solving
6 23 (12.92%) ITSM
7 19 (10.67%) Change Management
8 15 (8.43%) Computer Science
8 15 (8.43%) CRM
9 13 (7.30%) DevOps
9 13 (7.30%) Project Delivery
9 13 (7.30%) Project Management
10 12 (6.74%) Decision-Making
11 11 (6.18%) Analytics
11 11 (6.18%) Manual Testing
11 11 (6.18%) Patch Management
11 11 (6.18%) Time Management
12 10 (5.62%) Mentoring
12 10 (5.62%) Waterfall
Programming Languages
1 22 (12.36%) C#
1 22 (12.36%) Shell Script
2 21 (11.80%) Bash Shell
3 20 (11.24%) Python
4 17 (9.55%) SQL
5 16 (8.99%) PowerShell
6 15 (8.43%) Perl
7 12 (6.74%) VB.NET
8 8 (4.49%) JavaScript
9 7 (3.93%) C
10 3 (1.69%) Java
11 2 (1.12%) MATLAB
11 2 (1.12%) VB
12 1 (0.56%) Go
Qualifications
1 37 (20.79%) Degree
2 21 (11.80%) ITIL Certification
3 20 (11.24%) Microsoft Certification
4 18 (10.11%) IBM Certification
5 16 (8.99%) MCSE
6 14 (7.87%) Cisco Certification
7 13 (7.30%) CCNA
8 4 (2.25%) HND
8 4 (2.25%) ITIL Foundation Certificate
8 4 (2.25%) MCSA
9 3 (1.69%) Computer Science Degree
9 3 (1.69%) ISEB
9 3 (1.69%) ISEB Practitioner
9 3 (1.69%) LPIC
10 2 (1.12%) AWS Certification
10 2 (1.12%) ISTQB
10 2 (1.12%) PMI Certification
10 2 (1.12%) PMP
10 2 (1.12%) SC Cleared
10 2 (1.12%) Security Cleared
Quality Assurance & Compliance
1 28 (15.73%) SLA
2 12 (6.74%) ISO/IEC 27001
3 9 (5.06%) QA
4 3 (1.69%) PMO
5 1 (0.56%) ISO 9001
System Software
1 42 (23.60%) Active Directory
2 37 (20.79%) VMware Infrastructure
3 6 (3.37%) Virtual Machines
4 5 (2.81%) Docker
5 4 (2.25%) Hyper-V
5 4 (2.25%) KVM
5 4 (2.25%) Samba
5 4 (2.25%) VirtualBox
5 4 (2.25%) vSphere
6 1 (0.56%) Terminal Services
6 1 (0.56%) XenApp
Systems Management
1 14 (7.87%) SCCM
2 6 (3.37%) Ansible
3 5 (2.81%) Backup Exec
3 5 (2.81%) Kubernetes
4 4 (2.25%) Proxmox
5 3 (1.69%) vCenter Server
6 2 (1.12%) WhatsUp Gold
7 1 (0.56%) Mesos
7 1 (0.56%) Opscode Chef
7 1 (0.56%) Puppet
7 1 (0.56%) SCOM
7 1 (0.56%) Single Sign-On
7 1 (0.56%) WSUS
Vendors
1 70 (39.33%) Microsoft
2 48 (26.97%) VMware
3 18 (10.11%) IBM
4 15 (8.43%) Cisco
5 8 (4.49%) Atlassian
5 8 (4.49%) Oracle
5 8 (4.49%) Rapid7
5 8 (4.49%) Veeam
6 7 (3.93%) SAP
7 6 (3.37%) Teradata
8 5 (2.81%) Remedy
9 4 (2.25%) Avaya
9 4 (2.25%) BT
9 4 (2.25%) Citrix
9 4 (2.25%) Informatica
9 4 (2.25%) MicroStrategy
9 4 (2.25%) NetApp
9 4 (2.25%) Red Hat
9 4 (2.25%) Salesforce.com
10 3 (1.69%) Google