Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 12 17 19
Rank change year-on-year +5 +2 +3
Permanent jobs citing ITIL 279 326 247
As % of all permanent IT jobs advertised in Wales 13.42% 12.35% 9.11%
As % of the Processes & Methodologies category 14.92% 13.88% 10.67%
Number of salaries quoted 218 240 203
Wales median annual salary £31,500 £30,500 £37,500
Median salary % change year-on-year +3.28% -18.67% -
10th Percentile £20,963 £19,500 £19,800
90th Percentile £51,949 £51,250 £57,500
UK median annual salary £44,500 £43,500 £45,000
% change year-on-year +2.30% -3.33% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1870 2348 2315
As % of all permanent IT jobs advertised in Wales 89.95% 88.97% 85.39%
Number of salaries quoted 1608 2008 1946
Wales median annual salary £40,000 £37,500 £36,500
Median salary % change year-on-year +6.67% +2.74% +4.29%
10th Percentile £23,432 £22,500 £22,500
90th Percentile £56,250 £55,250 £55,000
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% +5.56%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

The salary distribution of IT jobs citing ITIL in Wales over the 6 months to 22 November 2017.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +5 194 £30,000 - 10
Mid Wales 0 47 £27,500 -29.03%
West Wales +5 29 £50,198 +76.13%
North Wales -2 7 £27,500 -14.06% 1
ITIL
UK

For the 6 months to 22 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for ITIL.

1 141 (50.54%) Windows
2 99 (35.48%) Active Directory
3 96 (34.41%) Microsoft
4 88 (31.54%) VMware
4 88 (31.54%) Windows Server
5 75 (26.88%) Service Management
5 75 (26.88%) VMware Infrastructure
6 71 (25.45%) Cisco
7 69 (24.73%) Windows Server 2008
8 64 (22.94%) SLA
9 62 (22.22%) Windows Server 2012
10 58 (20.79%) Hyper-V
10 58 (20.79%) Problem Management
11 54 (19.35%) Windows 7
12 53 (19.00%) Office 365
13 52 (18.64%) Windows 10
14 45 (16.13%) Service Delivery
15 42 (15.05%) MS Exchange
16 41 (14.70%) ITIL Certification
16 41 (14.70%) Cisco Certification
17 40 (14.34%) SQL Server
17 40 (14.34%) Firewall
18 39 (13.98%) Windows 8
19 38 (13.62%) Citrix
20 35 (12.54%) SQL
21 34 (12.19%) Exchange Server 2013
21 34 (12.19%) Exchange Server 2010
21 34 (12.19%) Linux
21 34 (12.19%) CCNA
21 34 (12.19%) Microsoft Certification

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (15.05%) MS Exchange
2 34 (12.19%) Exchange Server 2010
2 34 (12.19%) Exchange Server 2013
3 15 (5.38%) IIS
4 11 (3.94%) SharePoint
5 10 (3.58%) Skype for Business
6 4 (1.43%) CMS
6 4 (1.43%) JBoss
7 2 (0.72%) Tomcat
7 2 (0.72%) WebLogic
8 1 (0.36%) Liferay
Applications
1 27 (9.68%) Microsoft Office
2 9 (3.23%) MS Visio
3 8 (2.87%) Microsoft Project
4 6 (2.15%) Microsoft PowerPoint
5 5 (1.79%) Microsoft Excel
6 1 (0.36%) Chatbot
Business Applications
1 12 (4.30%) Dynamics CRM
2 2 (0.72%) Dynamics AX
3 1 (0.36%) SAP ERP
3 1 (0.36%) SAP MM
3 1 (0.36%) SAP Retail
3 1 (0.36%) SAP SD
Cloud Services
1 53 (19.00%) Office 365
2 20 (7.17%) Microsoft Azure
3 18 (6.45%) Amazon AWS
4 6 (2.15%) G Suite
5 5 (1.79%) Mimecast
5 5 (1.79%) OneDrive
6 4 (1.43%) SaaS
7 2 (0.72%) Azure Active Directory
7 2 (0.72%) IaaS
7 2 (0.72%) PaaS
8 1 (0.36%) Cloud Computing
8 1 (0.36%) Dynamics 365
8 1 (0.36%) Google Drive
Communications & Networking
1 40 (14.34%) Firewall
2 31 (11.11%) SAN
3 26 (9.32%) VPN
4 22 (7.89%) DNS
5 20 (7.17%) DHCP
5 20 (7.17%) Wireless
6 17 (6.09%) LAN
7 16 (5.73%) Cisco ISE
8 15 (5.38%) WAN
9 12 (4.30%) Internet
9 12 (4.30%) Wi-Fi
10 11 (3.94%) TCP/IP
11 10 (3.58%) NetScaler
11 10 (3.58%) Network Security
11 10 (3.58%) Skype
11 10 (3.58%) VoIP
12 8 (2.87%) NAS
13 7 (2.51%) WLAN
14 6 (2.15%) Cisco ASA
15 5 (1.79%) PABX
Database & Business Intelligence
1 40 (14.34%) SQL Server
2 5 (1.79%) MySQL
2 5 (1.79%) Oracle Database
3 4 (1.43%) Power BI
3 4 (1.43%) SQL Server 2008
3 4 (1.43%) SQL Server 2012
3 4 (1.43%) SQL Server 2014
4 3 (1.08%) Relational Database
5 2 (0.72%) Crystal Reports
5 2 (0.72%) DTS
5 2 (0.72%) MS Access
5 2 (0.72%) Oracle Reports
5 2 (0.72%) SQL Server 2016
6 1 (0.36%) BusinessObjects
6 1 (0.36%) PowerPivot
6 1 (0.36%) SQL Server Reporting Services
Development Applications
1 13 (4.66%) Jenkins
2 3 (1.08%) Git (software)
2 3 (1.08%) JIRA
2 3 (1.08%) Subversion
3 2 (0.72%) Rational DOORS
4 1 (0.36%) Maven
4 1 (0.36%) Rational Rhapsody
4 1 (0.36%) RequisitePro
4 1 (0.36%) TeamCity
General
1 27 (9.68%) Retail
2 24 (8.60%) Finance
3 6 (2.15%) Advertising
4 5 (1.79%) Manufacturing
4 5 (1.79%) Welsh Language
5 4 (1.43%) Automotive
5 4 (1.43%) Legal
6 3 (1.08%) Billing
7 2 (0.72%) Aerospace
7 2 (0.72%) Telecoms
8 1 (0.36%) Marketing
8 1 (0.36%) Military
8 1 (0.36%) Pharmaceutical
Job Titles
1 44 (15.77%) Analyst
2 43 (15.41%) Infrastructure Engineer
3 40 (14.34%) IT Support
4 35 (12.54%) IT Engineer
5 33 (11.83%) Support Engineer
6 30 (10.75%) Team Leader
7 28 (10.04%) Network Engineer
8 22 (7.89%) Support Analyst
9 19 (6.81%) IT Infrastructure Engineer
10 17 (6.09%) Infrastructure Team Leader
11 16 (5.73%) IT Manager
11 16 (5.73%) IT Support Engineer
11 16 (5.73%) Service Analyst
12 13 (4.66%) Service Desk Analyst
13 11 (3.94%) Project Manager
14 10 (3.58%) Developer
14 10 (3.58%) IT Analyst
14 10 (3.58%) Service Manager
14 10 (3.58%) Support Team Leader
15 9 (3.23%) IT Technician
Libraries, Frameworks & Software Standards
1 9 (3.23%) Web Services
2 8 (2.87%) .NET
2 8 (2.87%) ASP.NET
2 8 (2.87%) WCF
2 8 (2.87%) WinForms
2 8 (2.87%) WPF
3 5 (1.79%) REST
4 4 (1.43%) HTML
5 3 (1.08%) AngularJS
5 3 (1.08%) Spring
6 2 (0.72%) Apache Cordova
6 2 (0.72%) CSS
6 2 (0.72%) J2EE
6 2 (0.72%) ODBC
6 2 (0.72%) PhoneGap
6 2 (0.72%) React
6 2 (0.72%) RESTful
6 2 (0.72%) WebRTC
6 2 (0.72%) XML
7 1 (0.36%) SOAP
Miscellaneous
1 29 (10.39%) Data Centre
1 29 (10.39%) User Experience
2 26 (9.32%) Management Information System
3 20 (7.17%) Analytical Skills
4 18 (6.45%) Driving Licence
5 7 (2.51%) Enterprise Software
5 7 (2.51%) Fat Client
5 7 (2.51%) Thin Client
6 6 (2.15%) Replication
7 5 (1.79%) Computer Science
8 4 (1.43%) EMC Centera
9 3 (1.08%) Client/Server
9 3 (1.08%) Digital Media
9 3 (1.08%) Video\Live Streaming
9 3 (1.08%) Xbox
10 2 (0.72%) Clustering
10 2 (0.72%) Cyber Defence
10 2 (0.72%) Hybrid Cloud
10 2 (0.72%) iSeries
10 2 (0.72%) VLE
Operating Systems
1 141 (50.54%) Windows
2 88 (31.54%) Windows Server
3 69 (24.73%) Windows Server 2008
4 62 (22.22%) Windows Server 2012
5 54 (19.35%) Windows 7
6 52 (18.64%) Windows 10
7 39 (13.98%) Windows 8
8 34 (12.19%) Linux
9 24 (8.60%) Unix
10 7 (2.51%) Windows XP
11 5 (1.79%) Solaris
12 4 (1.43%) Apple iOS
12 4 (1.43%) Ubuntu
13 3 (1.08%) Windows Server 2003
14 2 (0.72%) Android
14 2 (0.72%) Red Hat Enterprise Linux
15 1 (0.36%) CentOS
15 1 (0.36%) Debian
15 1 (0.36%) HPUX
Processes & Methodologies
1 75 (26.88%) Service Management
2 58 (20.79%) Problem Management
3 45 (16.13%) Service Delivery
4 32 (11.47%) Change Management
5 30 (10.75%) Continuous Improvement
5 30 (10.75%) Stakeholder Management
6 28 (10.04%) ITSM
6 28 (10.04%) Project Management
7 26 (9.32%) TOGAF
8 25 (8.96%) Coaching
9 22 (7.89%) IT Strategy
10 21 (7.53%) Runbook
11 19 (6.81%) Agile Software Development
11 19 (6.81%) Change Control
11 19 (6.81%) Time Management
12 17 (6.09%) CRM
12 17 (6.09%) Incident Management
13 16 (5.73%) E-Commerce
13 16 (5.73%) PRINCE2
14 15 (5.38%) Business Transformation
Programming Languages
1 35 (12.54%) SQL
2 11 (3.94%) Java
3 8 (2.87%) JavaScript
3 8 (2.87%) PowerShell
4 3 (1.08%) C
4 3 (1.08%) Shell Script
5 2 (0.72%) Apple Swift
5 2 (0.72%) Korn
5 2 (0.72%) Perl
6 1 (0.36%) AWK
6 1 (0.36%) Bash Shell
6 1 (0.36%) C#
6 1 (0.36%) PHP
6 1 (0.36%) T-SQL
Qualifications
1 41 (14.70%) Cisco Certification
1 41 (14.70%) ITIL Certification
2 34 (12.19%) CCNA
2 34 (12.19%) Microsoft Certification
3 31 (11.11%) CCNP
4 17 (6.09%) MCSE
5 16 (5.73%) Degree
6 14 (5.02%) MCP
7 11 (3.94%) DBS Check
7 11 (3.94%) MCSA
8 9 (3.23%) PRINCE2 Practitioner
9 8 (2.87%) MCITP
10 7 (2.51%) A+ Certification
10 7 (2.51%) ITIL Foundation Certificate
11 5 (1.79%) BPSS Clearance
12 4 (1.43%) CCDP
12 4 (1.43%) GNVQ
12 4 (1.43%) Security Cleared
13 3 (1.08%) Network+ Certification
13 3 (1.08%) SC Cleared
Quality Assurance & Compliance
1 64 (22.94%) SLA
2 6 (2.15%) ISO/IEC 27001
3 3 (1.08%) GDPR
4 2 (0.72%) COBIT
4 2 (0.72%) QA
5 1 (0.36%) PCI DSS
5 1 (0.36%) PMO
System Software
1 99 (35.48%) Active Directory
2 75 (26.88%) VMware Infrastructure
3 58 (20.79%) Hyper-V
4 33 (11.83%) VirtualBox
5 21 (7.53%) XenApp
6 20 (7.17%) XenDesktop
7 13 (4.66%) vSphere
8 12 (4.30%) VMware ESXi
9 4 (1.43%) NFS
Systems Management
1 12 (4.30%) SCCM
2 11 (3.94%) Ansible
2 11 (3.94%) Puppet
2 11 (3.94%) Tivoli
2 11 (3.94%) Tivoli Storage Manager
3 8 (2.87%) NetBackup
3 8 (2.87%) SCSM
4 7 (2.51%) Systems Management Server (SMS)
5 5 (1.79%) SCOM
5 5 (1.79%) SCOrch
6 3 (1.08%) Cisco CUCM
7 2 (0.72%) Forefront Identity Manager
7 2 (0.72%) HP Data Protector
8 1 (0.36%) Backup Exec
8 1 (0.36%) HP Quality Center
8 1 (0.36%) Microsoft Data Protection Manager
8 1 (0.36%) Nagios
Vendors
1 96 (34.41%) Microsoft
2 88 (31.54%) VMware
3 71 (25.45%) Cisco
4 38 (13.62%) Citrix
5 24 (8.60%) Avaya
6 22 (7.89%) F5
7 16 (5.73%) Infoblox
7 16 (5.73%) Oracle
7 16 (5.73%) SolarWinds
8 13 (4.66%) Nortel
9 10 (3.58%) Red Hat
10 7 (2.51%) CheckPoint
10 7 (2.51%) Google
10 7 (2.51%) HP
10 7 (2.51%) SAP
11 5 (1.79%) IBM
12 4 (1.43%) 3PAR
12 4 (1.43%) Brocade
12 4 (1.43%) EMC
12 4 (1.43%) Hitachi