ITIL Jobs in Wales

ITIL (Information Technology Infrastructure Library)
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 58 64 30
Rank change year-on-year +6 -34 +15
Permanent jobs citing ITIL 23 59 130
As % of all permanent jobs advertised in Wales 1.89% 2.68% 7.72%
As % of the Processes & Methodologies category 2.30% 3.51% 8.02%
Number of salaries quoted 19 39 60
10th Percentile £21,250 £26,500 £24,941
25th Percentile £26,875 £32,000 £30,125
Median annual salary (50th Percentile) £38,094 £45,000 £38,000
Median % change year-on-year -15.35% +18.42% +2.86%
75th Percentile £55,500 £52,101 £48,857
90th Percentile £66,150 £55,000 £62,500
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -2.06%

All Process and Methodology Skills
Wales

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wales.

Permanent vacancies with a requirement for process or methodology skills 999 1,682 1,620
As % of all permanent jobs advertised in Wales 81.89% 76.42% 96.26%
Number of salaries quoted 557 1,114 800
10th Percentile £23,504 £26,975 £26,250
25th Percentile £25,087 £35,000 £32,688
Median annual salary (50th Percentile) £47,683 £45,000 £45,000
Median % change year-on-year +5.96% - -5.59%
75th Percentile £65,000 £60,000 £61,250
90th Percentile £75,000 £70,000 £72,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

3-month moving average salary quoted in jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

Salary distribution for jobs citing ITIL in Wales over the 6 months to 31 May 2025.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +8 13 £44,297 -14.98% 27
West Wales +21 6 £22,500 - 1
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.35%) Microsoft Office
Cloud Services
1 9 (39.13%) Microsoft 365
2 8 (34.78%) Azure
2 8 (34.78%) IaaS
2 8 (34.78%) PaaS
2 8 (34.78%) SaaS
3 1 (4.35%) Entra ID
Communications & Networking
1 8 (34.78%) DNS
2 5 (21.74%) Remote Desktop
3 3 (13.04%) Wi-Fi
4 1 (4.35%) Cisco Wireless
4 1 (4.35%) Firewall
4 1 (4.35%) LAN
4 1 (4.35%) VoIP
4 1 (4.35%) VPN
4 1 (4.35%) WAN
4 1 (4.35%) Wireless
Development Applications
1 1 (4.35%) JIRA
General
1 17 (73.91%) Social Skills
2 11 (47.83%) Finance
3 10 (43.48%) Welsh Language
4 3 (13.04%) Retail
5 1 (4.35%) Back Office
5 1 (4.35%) Telecoms
Job Titles
1 8 (34.78%) Server Engineer
2 5 (21.74%) 1st Line Engineer
2 5 (21.74%) 1st Line Support
2 5 (21.74%) 1st Line Support Engineer
2 5 (21.74%) Graduate
2 5 (21.74%) Graduate 1st Line Support
2 5 (21.74%) Graduate Support Engineer
2 5 (21.74%) Support Engineer
3 3 (13.04%) Network Engineer
4 2 (8.70%) IT Manager
4 2 (8.70%) IT Project Manager
4 2 (8.70%) Project Manager
4 2 (8.70%) Senior
5 1 (4.35%) Applications Support Analyst
5 1 (4.35%) Desktop Support Technician
5 1 (4.35%) IT Security Manager
5 1 (4.35%) Lead
5 1 (4.35%) Security Manager
5 1 (4.35%) Security Project Manager
5 1 (4.35%) Senior Network Engineer
Miscellaneous
1 8 (34.78%) IoT
2 3 (13.04%) Virtual Team
3 1 (4.35%) Data Centre
3 1 (4.35%) Driving Licence
3 1 (4.35%) Educational Technology
3 1 (4.35%) PMI
Operating Systems
1 15 (65.22%) Windows
2 8 (34.78%) Windows Server
3 5 (21.74%) Mac OS
4 2 (8.70%) Windows 10
5 1 (4.35%) Windows Vista
Processes & Methodologies
1 15 (65.22%) Problem-Solving
2 13 (56.52%) Collaborative Working
3 9 (39.13%) Service Management
4 8 (34.78%) Data Collection
4 8 (34.78%) Incident Management
4 8 (34.78%) Performance Monitoring
4 8 (34.78%) Proactive Maintenance
4 8 (34.78%) Proactive Monitoring
4 8 (34.78%) Problem Management
4 8 (34.78%) Server Migrations
5 7 (30.43%) Continuous Improvement
6 4 (17.39%) Project Management
7 2 (8.70%) Business Case
7 2 (8.70%) Commercial Awareness
7 2 (8.70%) Cybersecurity
7 2 (8.70%) Logistics
7 2 (8.70%) PRINCE2
7 2 (8.70%) Project Delivery
7 2 (8.70%) Stakeholder Management
7 2 (8.70%) Time Management
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 8 (34.78%) Azure Certification
1 8 (34.78%) DBS Check
1 8 (34.78%) MCSA
1 8 (34.78%) MCSE
1 8 (34.78%) Microsoft Certification
2 5 (21.74%) A+ Certification
3 3 (13.04%) Cisco Certification
3 3 (13.04%) Degree
4 2 (8.70%) CCNA
4 2 (8.70%) CWNA
4 2 (8.70%) CWTS
4 2 (8.70%) PRINCE2 Practitioner
5 1 (4.35%) CCNP
5 1 (4.35%) CCSA
5 1 (4.35%) CTC Cleared
5 1 (4.35%) PMI Certification
5 1 (4.35%) SAP Certification
5 1 (4.35%) SC Cleared
5 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 11 (47.83%) SLA
2 1 (4.35%) PCI DSS
System Software
1 8 (34.78%) Active Directory
1 8 (34.78%) Virtual Desktop
Systems Management
1 1 (4.35%) Cisco CUCM
Vendors
1 10 (43.48%) Microsoft
2 4 (17.39%) Cisco
3 1 (4.35%) Ariba
3 1 (4.35%) CheckPoint
3 1 (4.35%) JDA
3 1 (4.35%) RedPrairie
3 1 (4.35%) SAP
3 1 (4.35%) ServiceNow