Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 13 20 20
Rank change year-on-year +7 0 +11
Permanent jobs citing ITIL 250 215 240
As % of all permanent IT jobs advertised in Wales 13.23% 9.17% 8.90%
As % of the Processes & Methodologies category 14.48% 10.33% 10.74%
Number of salaries quoted 143 157 246
Wales median annual salary £31,500 £30,500 £35,000
Median salary % change year-on-year +3.28% -12.86% -8.85%
10th Percentile £21,000 £18,800 £19,250
90th Percentile £47,500 £51,250 £51,875
UK median annual salary £45,000 £43,000 £43,500
% change year-on-year +4.65% -1.15% +2.35%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,726 2,082 2,234
As % of all permanent IT jobs advertised in Wales 91.37% 88.82% 82.86%
Number of salaries quoted 1,416 1,753 1,927
Wales median annual salary £40,000 £37,500 £36,500
Median salary % change year-on-year +6.67% +2.74% +1.39%
10th Percentile £24,938 £23,000 £22,500
90th Percentile £57,500 £56,250 £54,000
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

The salary distribution of IT jobs citing ITIL in Wales over the 6 months to 18 February 2018.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +7 138 £31,500 +4.13% 25
Mid Wales +1 101 £27,500 -45.00%
West Wales +6 7 £30,000 -14.29%
North Wales -10 2 £28,750 - 1
ITIL
UK

For the 6 months to 18 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for ITIL.

1 113 (45.20%) Windows
2 106 (42.40%) Service Management
3 104 (41.60%) Microsoft
4 101 (40.40%) SLA
5 90 (36.00%) Continuous Improvement
6 78 (31.20%) Windows Server
6 78 (31.20%) Service Delivery
6 78 (31.20%) ITSM
7 75 (30.00%) Stakeholder Management
7 75 (30.00%) Active Directory
8 71 (28.40%) User Experience
9 67 (26.80%) ITIL Certification
10 65 (26.00%) SQL
11 62 (24.80%) VMware
12 61 (24.40%) Problem Management
13 60 (24.00%) Degree
14 55 (22.00%) VMware Infrastructure
15 53 (21.20%) Hyper-V
16 52 (20.80%) Windows Server 2012
17 49 (19.60%) TOGAF
18 47 (18.80%) Office 365
18 47 (18.80%) Enterprise Software
19 46 (18.40%) Windows Server 2008
20 44 (17.60%) Microsoft Certification
21 43 (17.20%) Windows 7
22 42 (16.80%) Windows 10
23 41 (16.40%) Cisco Certification
24 40 (16.00%) Cisco
24 40 (16.00%) Coaching
25 39 (15.60%) CCNA

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (15.20%) MS Exchange
2 27 (10.80%) Exchange Server 2010
2 27 (10.80%) Exchange Server 2013
3 25 (10.00%) SharePoint
4 9 (3.60%) Skype for Business
5 3 (1.20%) BizTalk Server
5 3 (1.20%) CMS
5 3 (1.20%) IIS
5 3 (1.20%) Liferay
5 3 (1.20%) Oracle SOA Suite
6 2 (0.80%) Tomcat
6 2 (0.80%) WebLogic
7 1 (0.40%) Apache
Applications
1 23 (9.20%) Microsoft Office
2 12 (4.80%) MS Visio
3 9 (3.60%) Microsoft Project
4 3 (1.20%) Microsoft PowerPoint
Business Applications
1 2 (0.80%) Dynamics CRM
Cloud Services
1 47 (18.80%) Office 365
2 21 (8.40%) Microsoft Azure
3 17 (6.80%) IaaS
4 7 (2.80%) OneDrive
5 4 (1.60%) Amazon AWS
6 3 (1.20%) PaaS
7 2 (0.80%) Azure Active Directory
7 2 (0.80%) Cloud Computing
8 1 (0.40%) Dynamics 365
8 1 (0.40%) G Suite
8 1 (0.40%) Mimecast
Communications & Networking
1 30 (12.00%) Wireless
2 28 (11.20%) Cisco ISE
3 14 (5.60%) DNS
4 12 (4.80%) SAN
5 10 (4.00%) LAN
6 9 (3.60%) Firewall
6 9 (3.60%) Skype
7 7 (2.80%) DHCP
8 6 (2.40%) VoIP
9 5 (2.00%) VPN
9 5 (2.00%) WAN
9 5 (2.00%) Wi-Fi
10 4 (1.60%) TCP/IP
10 4 (1.60%) VLAN
11 3 (1.20%) WLAN
12 2 (0.80%) FTP
12 2 (0.80%) Intranet
12 2 (0.80%) IPsec
12 2 (0.80%) PBX
12 2 (0.80%) SNMP
Database & Business Intelligence
1 37 (14.80%) SQL Server
2 20 (8.00%) Power BI
3 13 (5.20%) Relational Database
4 11 (4.40%) SQL Server Integration Services
5 10 (4.00%) MySQL
6 9 (3.60%) Oracle Database
7 8 (3.20%) Oracle Database 10g
7 8 (3.20%) Oracle Database 11g
7 8 (3.20%) Oracle Database 12c
7 8 (3.20%) SQL Server 2012
8 5 (2.00%) SQL Server Reporting Services
9 4 (1.60%) SQL Server 2008
9 4 (1.60%) SQL Server 2014
10 3 (1.20%) Big Data
10 3 (1.20%) Data Warehouse
10 3 (1.20%) Microsoft Analysis Services
10 3 (1.20%) PerformancePoint
10 3 (1.20%) SQL Server Analysis Services
11 2 (0.80%) Oracle Reports
11 2 (0.80%) PowerPivot
Development Applications
1 19 (7.60%) JIRA
2 5 (2.00%) Git (software)
2 5 (2.00%) Subversion
3 3 (1.20%) Maven
3 3 (1.20%) TeamCity
4 2 (0.80%) Jenkins
5 1 (0.40%) Rational DOORS
5 1 (0.40%) RequisitePro
General
1 28 (11.20%) Finance
1 28 (11.20%) Retail
2 8 (3.20%) Advertising
3 4 (1.60%) Legal
4 3 (1.20%) Manufacturing
5 2 (0.80%) Billing
6 1 (0.40%) Aerospace
6 1 (0.40%) Banking
6 1 (0.40%) Games
6 1 (0.40%) Marketing
6 1 (0.40%) Pharmaceutical
6 1 (0.40%) Telecoms
Job Titles
1 35 (14.00%) Analyst
2 28 (11.20%) Network Engineer
3 27 (10.80%) IT Support
4 26 (10.40%) IT Engineer
5 24 (9.60%) Support Engineer
6 20 (8.00%) Infrastructure Engineer
7 19 (7.60%) Team Leader
8 16 (6.40%) IT Infrastructure Engineer
9 14 (5.60%) Lead Network Engineer
9 14 (5.60%) Senior Analyst
10 13 (5.20%) Support Team Leader
11 11 (4.40%) Desktop Support
12 10 (4.00%) 2nd Line Support
12 10 (4.00%) Desktop Support Team Leader
12 10 (4.00%) Desktop Team Leader
12 10 (4.00%) IT Support Engineer
12 10 (4.00%) Project Manager
12 10 (4.00%) Senior Solutions Analyst
12 10 (4.00%) Solutions Analyst
12 10 (4.00%) Support Analyst
Libraries, Frameworks & Software Standards
1 20 (8.00%) HTML
2 18 (7.20%) CSS
3 12 (4.80%) XML
4 6 (2.40%) .NET
4 6 (2.40%) Spring
5 5 (2.00%) AngularJS
6 4 (1.60%) jQuery
6 4 (1.60%) REST
6 4 (1.60%) SOAP
6 4 (1.60%) Web Services
7 3 (1.20%) ASP.NET
7 3 (1.20%) Hibernate
7 3 (1.20%) HTML5
7 3 (1.20%) Java EE
7 3 (1.20%) JPA
7 3 (1.20%) OSGi
7 3 (1.20%) Spring MVC
8 2 (0.80%) .NET Framework
8 2 (0.80%) React
8 2 (0.80%) RESTful
Miscellaneous
1 71 (28.40%) User Experience
2 47 (18.80%) Enterprise Software
3 36 (14.40%) Management Information System
4 28 (11.20%) Analytical Skills
5 15 (6.00%) Data Centre
6 10 (4.00%) Virtual Team
7 3 (1.20%) Computer Science
7 3 (1.20%) Digital Media
7 3 (1.20%) Driving Licence
7 3 (1.20%) Social Media
7 3 (1.20%) Video\Live Streaming
8 2 (0.80%) CMDB
8 2 (0.80%) Cyber Defence
8 2 (0.80%) iSeries
8 2 (0.80%) VLE
9 1 (0.40%) AS400
9 1 (0.40%) Clustering
9 1 (0.40%) Fat Client
9 1 (0.40%) Fintech
9 1 (0.40%) Replication
Operating Systems
1 113 (45.20%) Windows
2 78 (31.20%) Windows Server
3 52 (20.80%) Windows Server 2012
4 46 (18.40%) Windows Server 2008
5 43 (17.20%) Windows 7
6 42 (16.80%) Windows 10
7 39 (15.60%) Linux
8 27 (10.80%) Windows 8
9 5 (2.00%) Apple iOS
10 4 (1.60%) Unix
11 3 (1.20%) Android
11 3 (1.20%) Solaris
12 2 (0.80%) CentOS
12 2 (0.80%) Debian
12 2 (0.80%) Ubuntu
12 2 (0.80%) Windows Server 2003
13 1 (0.40%) HPUX
13 1 (0.40%) Windows XP
Processes & Methodologies
1 106 (42.40%) Service Management
2 90 (36.00%) Continuous Improvement
3 78 (31.20%) ITSM
3 78 (31.20%) Service Delivery
4 75 (30.00%) Stakeholder Management
5 61 (24.40%) Problem Management
6 49 (19.60%) TOGAF
7 40 (16.00%) Coaching
8 38 (15.20%) Proactive Management
9 34 (13.60%) Runbook
10 33 (13.20%) Incident Management
11 30 (12.00%) IT Strategy
12 28 (11.20%) Change Control
13 27 (10.80%) Mentoring
13 27 (10.80%) Project Management
14 20 (8.00%) Business Intelligence
15 19 (7.60%) Business Continuity
15 19 (7.60%) Change Management
15 19 (7.60%) Collaborative Working
15 19 (7.60%) PRINCE2
Programming Languages
1 65 (26.00%) SQL
2 25 (10.00%) PowerShell
3 23 (9.20%) JavaScript
4 16 (6.40%) VB
5 13 (5.20%) Java
6 6 (2.40%) C#
6 6 (2.40%) T-SQL
7 5 (2.00%) PHP
8 4 (1.60%) Shell Script
9 3 (1.20%) C
9 3 (1.20%) PL/SQL
10 2 (0.80%) AWK
10 2 (0.80%) Bash Shell
10 2 (0.80%) C++
10 2 (0.80%) Korn
10 2 (0.80%) Perl
10 2 (0.80%) Python
10 2 (0.80%) VB.NET
11 1 (0.40%) Apple Swift
Qualifications
1 67 (26.80%) ITIL Certification
2 60 (24.00%) Degree
3 44 (17.60%) Microsoft Certification
4 41 (16.40%) Cisco Certification
5 39 (15.60%) CCNA
6 32 (12.80%) CCNP
7 21 (8.40%) MCSE
8 10 (4.00%) MCSA
9 9 (3.60%) MCITP
10 6 (2.40%) ITIL Foundation Certificate
11 5 (2.00%) PRINCE2 Certification
11 5 (2.00%) PRINCE2 Practitioner
12 3 (1.20%) APMP
12 3 (1.20%) MCP
12 3 (1.20%) Postgraduate
12 3 (1.20%) SC Cleared
12 3 (1.20%) Security Cleared
13 2 (0.80%) Network+ Certification
13 2 (0.80%) PMP
13 2 (0.80%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 101 (40.40%) SLA
2 7 (2.80%) GDPR
3 4 (1.60%) Data Quality
4 3 (1.20%) ISO/IEC 27001
4 3 (1.20%) PCI DSS
4 3 (1.20%) QA
5 2 (0.80%) COBIT
5 2 (0.80%) PMO
System Software
1 75 (30.00%) Active Directory
2 55 (22.00%) VMware Infrastructure
3 53 (21.20%) Hyper-V
4 26 (10.40%) VirtualBox
5 16 (6.40%) XenApp
5 16 (6.40%) XenDesktop
6 15 (6.00%) VMware ESXi
7 2 (0.80%) vSphere
Systems Management
1 7 (2.80%) SCCM
2 4 (1.60%) NetBackup
3 2 (0.80%) Forefront Identity Manager
3 2 (0.80%) Nagios
3 2 (0.80%) SCSM
4 1 (0.40%) HP Data Protector
4 1 (0.40%) Microsoft Data Protection Manager
4 1 (0.40%) SCOM
4 1 (0.40%) SCOrch
Vendors
1 104 (41.60%) Microsoft
2 62 (24.80%) VMware
3 40 (16.00%) Cisco
4 28 (11.20%) F5
4 28 (11.20%) Infoblox
4 28 (11.20%) SolarWinds
5 25 (10.00%) Oracle
6 21 (8.40%) Citrix
7 9 (3.60%) Veeam
8 6 (2.40%) HP
9 5 (2.00%) SAP
10 4 (1.60%) 3PAR
10 4 (1.60%) Avaya
10 4 (1.60%) Mitel
10 4 (1.60%) Red Hat
10 4 (1.60%) Veritas
11 2 (0.80%) McAfee
11 2 (0.80%) NetApp
11 2 (0.80%) ServiceNow
11 2 (0.80%) Splunk