Period
to 2 June 2020

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 2 June 2020 with a comparison to the same period in the previous 2 years.

ITIL
UK > Wales
6 months to
2 Jun 2020
Same period 2019 Same period 2018
Rank 24 27 14
Rank change year-on-year +3 -13 +8
Permanent jobs citing ITIL 110 120 246
As % of all permanent jobs advertised in Wales 7.57% 7.07% 13.44%
As % of the Processes & Methodologies category 8.42% 7.68% 14.24%
Number of salaries quoted 90 99 103
Median annual salary £39,250 £40,000 £34,900
Median salary % change year-on-year -1.88% +14.61% -12.75%
10th Percentile £22,975 £24,600 £20,500
90th Percentile £49,000 £55,000 £54,844
UK median annual salary £47,750 £45,000 £45,000
% change year-on-year +6.11% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,306 1,563 1,727
As % of all permanent IT jobs advertised in Wales 89.82% 92.10% 94.32%
Number of salaries quoted 1,121 1,326 1,412
Median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,250 £26,624 £25,000
90th Percentile £62,500 £58,750 £57,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +5.26%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

3-month moving average salary quoted in jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

Salary distribution for jobs citing ITIL in Wales over the 6 months to 2 June 2020.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 2 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 82 £40,000 - 6
West Wales +9 13 £31,250 +50.60%
Mid Wales +1 13 £38,500 - 1
ITIL
UK

For the 6 months to 2 June 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for ITIL.

1 59 (53.64%) Windows
2 47 (42.73%) Microsoft
3 42 (38.18%) Advertising
4 41 (37.27%) Linux
5 37 (33.64%) VMware
5 37 (33.64%) Degree
6 33 (30.00%) PowerShell
7 32 (29.09%) Windows Server
8 28 (25.45%) VMware Infrastructure
9 27 (24.55%) Finance
9 27 (24.55%) Agile Software Development
9 27 (24.55%) IBM
9 27 (24.55%) Shell Script
10 26 (23.64%) Project Management
11 25 (22.73%) WebSphere
12 24 (21.82%) Active Directory
12 24 (21.82%) Problem-Solving
13 21 (19.09%) Python
14 20 (18.18%) Service Management
14 20 (18.18%) Bash Shell
15 19 (17.27%) JBoss
15 19 (17.27%) Tomcat
15 19 (17.27%) Perl
15 19 (17.27%) OS/400
15 19 (17.27%) IBM Certification
16 18 (16.36%) MS Exchange
16 18 (16.36%) JIRA
17 17 (15.45%) ITSM
17 17 (15.45%) Stakeholder Management
18 16 (14.55%) Middleware

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (22.73%) WebSphere
2 19 (17.27%) JBoss
2 19 (17.27%) Tomcat
3 18 (16.36%) MS Exchange
4 13 (11.82%) Confluence
5 9 (8.18%) SharePoint
6 6 (5.45%) IBM HTTP Server
7 4 (3.64%) OpenStack
8 3 (2.73%) Exchange Server 2010
9 2 (1.82%) Moodle
9 2 (1.82%) Skype for Business
10 1 (0.91%) IIS
Applications
1 8 (7.27%) Microsoft Office
2 6 (5.45%) Microsoft PowerPoint
3 2 (1.82%) Microsoft Excel
Cloud Services
1 15 (13.64%) Azure
2 13 (11.82%) Office 365
3 7 (6.36%) AWS
4 4 (3.64%) BrowserStack
4 4 (3.64%) PaaS
5 3 (2.73%) OneDrive
6 2 (1.82%) AWS IoT
6 2 (1.82%) BlazeMeter
7 1 (0.91%) AWS CloudFormation
7 1 (0.91%) GCP
7 1 (0.91%) OpenShift
7 1 (0.91%) Power Platform
Communications & Networking
1 6 (5.45%) HTTP
1 6 (5.45%) VoIP
2 3 (2.73%) DHCP
2 3 (2.73%) DNS
2 3 (2.73%) Internet
2 3 (2.73%) Intrusion Detection
2 3 (2.73%) TCP/IP
3 2 (1.82%) Intranet
3 2 (1.82%) SAN
3 2 (1.82%) Skype
4 1 (0.91%) VPN
Database & Business Intelligence
1 6 (5.45%) SQL Server
2 4 (3.64%) DB2
2 4 (3.64%) Hadoop
2 4 (3.64%) MySQL
2 4 (3.64%) PostgreSQL
3 2 (1.82%) Relational Database
4 1 (0.91%) Data Warehouse
4 1 (0.91%) Power BI
4 1 (0.91%) SQL Server Integration Services
4 1 (0.91%) SQL Server Reporting Services
Development Applications
1 18 (16.36%) JIRA
2 15 (13.64%) Jenkins
3 8 (7.27%) Postman
4 7 (6.36%) SoapUI
5 4 (3.64%) Selenium
6 3 (2.73%) JMeter
7 2 (1.82%) Cucumber
7 2 (1.82%) Git (software)
7 2 (1.82%) HP UFT
7 2 (1.82%) LoadRunner
7 2 (1.82%) NeoLoad
7 2 (1.82%) Subversion
8 1 (0.91%) Artifactory
8 1 (0.91%) Katalon Studio
8 1 (0.91%) SonarQube
8 1 (0.91%) SpecFlow
8 1 (0.91%) TeamCity
8 1 (0.91%) Toad
8 1 (0.91%) WebDriver
8 1 (0.91%) Zephyr
General
1 42 (38.18%) Advertising
2 27 (24.55%) Finance
3 3 (2.73%) Financial Institution
3 3 (2.73%) Public Sector
4 2 (1.82%) Games
4 2 (1.82%) Telecoms
5 1 (0.91%) Welsh Language
Job Titles
1 26 (23.64%) Analyst
2 19 (17.27%) Consultant
3 17 (15.45%) Technical Consultant
4 15 (13.64%) IT Manager
5 13 (11.82%) Release Engineer
6 12 (10.91%) IT Services Manager
7 11 (10.00%) IT Analyst
7 11 (10.00%) Service Manager
8 8 (7.27%) Support Engineer
8 8 (7.27%) Test Analyst
9 7 (6.36%) Senior Analyst
9 7 (6.36%) Senior Test Analyst
9 7 (6.36%) Technical Support
10 6 (5.45%) Administrator
10 6 (5.45%) IT Operations Analyst
10 6 (5.45%) Operations Analyst
10 6 (5.45%) Security Analyst
10 6 (5.45%) Support Analyst
10 6 (5.45%) Support Consultant
10 6 (5.45%) Technical Support Consultant
Libraries, Frameworks & Software Standards
1 16 (14.55%) Middleware
2 4 (3.64%) CSS
2 4 (3.64%) HTML
3 2 (1.82%) ADO
3 2 (1.82%) AngularJS
3 2 (1.82%) React
3 2 (1.82%) RESTful
4 1 (0.91%) Elastic Stack
Miscellaneous
1 13 (11.82%) Analytical Skills
2 11 (10.00%) Management Information System
3 9 (8.18%) iSeries
4 8 (7.27%) User Experience
5 7 (6.36%) Data Centre
6 6 (5.45%) PKI
6 6 (5.45%) Self-Motivation
7 5 (4.55%) Public Cloud
8 4 (3.64%) Driving Licence
8 4 (3.64%) Enterprise Software
8 4 (3.64%) Mobile App
9 2 (1.82%) Social Media
10 1 (0.91%) Cloud Native
10 1 (0.91%) CMDB
10 1 (0.91%) Fat Client
10 1 (0.91%) Thin Client
Operating Systems
1 59 (53.64%) Windows
2 41 (37.27%) Linux
3 32 (29.09%) Windows Server
4 19 (17.27%) OS/400
5 8 (7.27%) Windows 10
6 2 (1.82%) Apple iOS
7 1 (0.91%) Windows 7
7 1 (0.91%) Windows Server 2008
7 1 (0.91%) Windows Server 2012
Processes & Methodologies
1 27 (24.55%) Agile Software Development
2 26 (23.64%) Project Management
3 24 (21.82%) Problem-Solving
4 20 (18.18%) Service Management
5 17 (15.45%) ITSM
5 17 (15.45%) Stakeholder Management
6 14 (12.73%) Incident Management
6 14 (12.73%) Problem Management
6 14 (12.73%) Service Delivery
7 12 (10.91%) Scrum
8 11 (10.00%) Coaching
8 11 (10.00%) Continuous Improvement
9 10 (9.09%) Cybersecurity
9 10 (9.09%) Information Security
10 9 (8.18%) ITIL V3
10 9 (8.18%) Security Operations
10 9 (8.18%) Test Scripting
11 8 (7.27%) Change Management
11 8 (7.27%) Software Testing
11 8 (7.27%) Test Automation
Programming Languages
1 33 (30.00%) PowerShell
2 27 (24.55%) Shell Script
3 21 (19.09%) Python
4 20 (18.18%) Bash Shell
5 19 (17.27%) Perl
6 6 (5.45%) JavaScript
7 5 (4.55%) SQL
8 4 (3.64%) Java
9 1 (0.91%) C#
9 1 (0.91%) Data Analysis Expressions (DAX)
9 1 (0.91%) Ruby
Qualifications
1 37 (33.64%) Degree
2 19 (17.27%) IBM Certification
3 15 (13.64%) ITIL Certification
4 11 (10.00%) Microsoft Certification
5 8 (7.27%) ISTQB
6 5 (4.55%) ISEB
6 5 (4.55%) ISTQB Foundation Certification
7 3 (2.73%) CISM
7 3 (2.73%) CISSP
7 3 (2.73%) SANS
8 2 (1.82%) ITIL Foundation Certificate
8 2 (1.82%) MCITP
9 1 (0.91%) DBS Check
9 1 (0.91%) MCDST
9 1 (0.91%) RHCE
9 1 (0.91%) SC Cleared
9 1 (0.91%) Security Cleared
Quality Assurance & Compliance
1 13 (11.82%) SLA
2 8 (7.27%) QA
3 6 (5.45%) ISO/IEC 27001
4 3 (2.73%) COBIT
4 3 (2.73%) NIST
5 2 (1.82%) PMO
System Software
1 28 (25.45%) VMware Infrastructure
2 24 (21.82%) Active Directory
3 5 (4.55%) VMware ESXi
3 5 (4.55%) vSphere
4 3 (2.73%) Hyper-V
4 3 (2.73%) XenDesktop
5 2 (1.82%) Docker
Systems Management
1 6 (5.45%) Kubernetes
1 6 (5.45%) SCCM
2 4 (3.64%) Ansible
3 3 (2.73%) Nessus
4 2 (1.82%) Nagios
5 1 (0.91%) Puppet
5 1 (0.91%) Terraform
Vendors
1 47 (42.73%) Microsoft
2 37 (33.64%) VMware
3 27 (24.55%) IBM
4 6 (5.45%) Rapid7
5 5 (4.55%) Cisco
5 5 (4.55%) Red Hat
6 4 (3.64%) Citrix
6 4 (3.64%) SAP
7 3 (2.73%) Avaya
7 3 (2.73%) Sun
8 2 (1.82%) NetApp
8 2 (1.82%) Sophos
9 1 (0.91%) Dynatrace
9 1 (0.91%) Google
9 1 (0.91%) ServiceNow