Period
to 19 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 March 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
19 Mar 2019
Same period 2018 Same period 2017
Rank 28 12 28
Rank change year-on-year -16 +16 -8
Permanent jobs citing ITIL 123 262 182
As % of all permanent IT jobs advertised in Wales 7.05% 13.67% 7.86%
As % of the Processes & Methodologies category 7.72% 14.58% 8.71%
Number of salaries quoted 106 131 123
Wales median annual salary £40,000 £31,500 £30,000
Median salary % change year-on-year +26.98% +5.00% -12.41%
10th Percentile £24,000 £21,000 £18,500
90th Percentile £55,000 £47,500 £51,250
UK median annual salary £44,619 £45,000 £43,000
% change year-on-year -0.85% +4.65% -4.44%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,594 1,797 2,089
As % of all permanent IT jobs advertised in Wales 91.35% 93.74% 90.24%
Number of salaries quoted 1,316 1,462 1,744
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £26,250 £24,875 £23,163
90th Percentile £61,250 £57,500 £56,250
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Wales.

Salary trend for ITIL in Wales

ITIL
Salary Histogram in Wales

The salary distribution of IT jobs citing ITIL in Wales over the 6 months to 19 March 2019.

Salary histogram for ITIL in Wales

ITIL
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wales region over the 6 months to 19 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -11 106 £40,000 +26.98% 18
West Wales +7 7 £18,000 -7.69% 2
Mid Wales -6 6 - -
North Wales +12 1 £55,000 +83.33%
ITIL
UK

For the 6 months to 19 March 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for ITIL.

1 56 (45.53%) Microsoft
2 49 (39.84%) Windows
3 37 (30.08%) Active Directory
4 35 (28.46%) VMware
5 28 (22.76%) MS Exchange
5 28 (22.76%) Problem-Solving
6 26 (21.14%) Service Management
6 26 (21.14%) Linux
6 26 (21.14%) Windows Server
7 25 (20.33%) Data Centre
7 25 (20.33%) Finance
8 24 (19.51%) SLA
9 22 (17.89%) Agile Software Development
10 20 (16.26%) VMware Infrastructure
10 20 (16.26%) ITSM
11 19 (15.45%) Service Delivery
12 18 (14.63%) PowerShell
13 17 (13.82%) Advertising
13 17 (13.82%) DHCP
13 17 (13.82%) DNS
14 16 (13.01%) Change Management
14 16 (13.01%) Incident Management
14 16 (13.01%) Analytical Skills
14 16 (13.01%) Continuous Improvement
15 14 (11.38%) Microsoft Certification
15 14 (11.38%) Mentoring
16 13 (10.57%) Stakeholder Management
17 12 (9.76%) Disaster Recovery
17 12 (9.76%) ITIL Certification
17 12 (9.76%) Microsoft Azure

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (22.76%) MS Exchange
2 9 (7.32%) SharePoint
3 5 (4.07%) SAS
4 4 (3.25%) IIS
5 2 (1.63%) Apache
5 2 (1.63%) CMS
6 1 (0.81%) Confluence
6 1 (0.81%) Skype for Business
6 1 (0.81%) WebLogic
Applications
1 5 (4.07%) Microsoft Office
2 4 (3.25%) Microsoft Excel
3 3 (2.44%) Microsoft PowerPoint
4 1 (0.81%) Microsoft Project
Business Applications
1 2 (1.63%) SAP S/4HANA
Cloud Services
1 12 (9.76%) Microsoft Azure
2 8 (6.50%) IaaS
2 8 (6.50%) PaaS
3 7 (5.69%) Office 365
4 4 (3.25%) Amazon AWS
4 4 (3.25%) SaaS
Communications & Networking
1 17 (13.82%) DHCP
1 17 (13.82%) DNS
2 11 (8.94%) Firewall
3 8 (6.50%) LAN
3 8 (6.50%) VoIP
4 7 (5.69%) SAN
5 4 (3.25%) MPLS
5 4 (3.25%) Skype
5 4 (3.25%) SNMP
5 4 (3.25%) VPN
5 4 (3.25%) WAN
6 3 (2.44%) NAS
6 3 (2.44%) RTP
6 3 (2.44%) VLAN
6 3 (2.44%) Wireshark
7 2 (1.63%) Network Security
7 2 (1.63%) TCP/IP
7 2 (1.63%) WLAN
8 1 (0.81%) Ethernet
8 1 (0.81%) Remote Desktop
Database & Business Intelligence
1 8 (6.50%) SQL Server
2 1 (0.81%) DB2
2 1 (0.81%) Oracle Database
2 1 (0.81%) Oracle Database 10g
2 1 (0.81%) PostgreSQL
2 1 (0.81%) SQL Server 2008
2 1 (0.81%) SQL Server 2014
2 1 (0.81%) SQL Server Analysis Services
2 1 (0.81%) SQL Server Integration Services
2 1 (0.81%) SQL Server Reporting Services
Development Applications
1 6 (4.88%) JIRA
2 3 (2.44%) Hudson
3 2 (1.63%) Git (software)
3 2 (1.63%) Subversion
4 1 (0.81%) Ant
4 1 (0.81%) Appium
4 1 (0.81%) Cucumber
4 1 (0.81%) Grunt
4 1 (0.81%) Jenkins
4 1 (0.81%) TeamCity
General
1 25 (20.33%) Finance
2 17 (13.82%) Advertising
3 6 (4.88%) Telecoms
4 4 (3.25%) Retail
5 3 (2.44%) Games
6 2 (1.63%) Welsh Language
7 1 (0.81%) Financial Institution
7 1 (0.81%) Legal
Job Titles
1 27 (21.95%) Analyst
2 15 (12.20%) Consultant
2 15 (12.20%) Service Manager
2 15 (12.20%) Technical Consultant
3 12 (9.76%) Support Analyst
4 11 (8.94%) 3rd Line Support
4 11 (8.94%) Infrastructure Consultant
4 11 (8.94%) Technical Infrastructure Consultant
5 10 (8.13%) 3rd Line Infrastructure Support
5 10 (8.13%) Infrastructure Support
6 9 (7.32%) IT Manager
7 8 (6.50%) Infrastructure Engineer
7 8 (6.50%) IT Services Manager
8 7 (5.69%) 3rd Line Engineer
8 7 (5.69%) 3rd Line Technical Support
8 7 (5.69%) IT Analyst
8 7 (5.69%) Support Consultant
8 7 (5.69%) Technical Support Consultant
9 6 (4.88%) Cloud Engineer
9 6 (4.88%) Infrastructure Support Consultant
Libraries, Frameworks & Software Standards
1 6 (4.88%) HTML
2 4 (3.25%) CSS
2 4 (3.25%) Web Services
2 4 (3.25%) XML
3 3 (2.44%) .NET
3 3 (2.44%) AngularJS
3 3 (2.44%) CGI
4 2 (1.63%) HTML5
4 2 (1.63%) LAMP
4 2 (1.63%) React
4 2 (1.63%) REST
4 2 (1.63%) RESTful
4 2 (1.63%) SOAP
5 1 (0.81%) .NET Framework
5 1 (0.81%) BAPI
5 1 (0.81%) Hibernate
5 1 (0.81%) SailPoint
5 1 (0.81%) Spring
Miscellaneous
1 25 (20.33%) Data Centre
2 16 (13.01%) Analytical Skills
3 11 (8.94%) User Experience
4 8 (6.50%) Enterprise Software
5 5 (4.07%) Management Information System
5 5 (4.07%) Self-Motivation
6 2 (1.63%) CMDB
6 2 (1.63%) Mobile App
6 2 (1.63%) NHS
6 2 (1.63%) Replication
7 1 (0.81%) Client/Server
7 1 (0.81%) Clustering
7 1 (0.81%) Driving Licence
7 1 (0.81%) Fintech
7 1 (0.81%) Mainframe
7 1 (0.81%) Virtual Team
Operating Systems
1 49 (39.84%) Windows
2 26 (21.14%) Linux
2 26 (21.14%) Windows Server
3 10 (8.13%) Windows Server 2012
4 9 (7.32%) Windows Server 2008
5 5 (4.07%) CentOS
5 5 (4.07%) Unix
6 4 (3.25%) SUSE
6 4 (3.25%) Windows 10
6 4 (3.25%) Windows Server 2003
7 3 (2.44%) Windows 7
8 2 (1.63%) Apple iOS
9 1 (0.81%) AIX
9 1 (0.81%) Android
9 1 (0.81%) Ubuntu
Processes & Methodologies
1 28 (22.76%) Problem-Solving
2 26 (21.14%) Service Management
3 22 (17.89%) Agile Software Development
4 20 (16.26%) ITSM
5 19 (15.45%) Service Delivery
6 16 (13.01%) Change Management
6 16 (13.01%) Continuous Improvement
6 16 (13.01%) Incident Management
7 14 (11.38%) Mentoring
8 13 (10.57%) Stakeholder Management
9 12 (9.76%) Disaster Recovery
9 12 (9.76%) Infrastructure Engineering
10 11 (8.94%) ITIL V3
10 11 (8.94%) Project Management
11 10 (8.13%) Problem Management
12 9 (7.32%) Release Management
12 9 (7.32%) Root Cause Analysis
13 7 (5.69%) Coaching
13 7 (5.69%) DevOps
13 7 (5.69%) High Availability
Programming Languages
1 18 (14.63%) PowerShell
2 8 (6.50%) SQL
3 6 (4.88%) JavaScript
4 5 (4.07%) Java
5 4 (3.25%) C#
6 3 (2.44%) Shell Script
7 2 (1.63%) T-SQL
8 1 (0.81%) C
8 1 (0.81%) COBOL
8 1 (0.81%) Jython
8 1 (0.81%) Perl
8 1 (0.81%) PL/SQL
8 1 (0.81%) Python
Qualifications
1 14 (11.38%) Microsoft Certification
2 12 (9.76%) ITIL Certification
3 11 (8.94%) Degree
4 7 (5.69%) MCSA
5 5 (4.07%) ISEB
5 5 (4.07%) SC Cleared
5 5 (4.07%) Security Cleared
6 4 (3.25%) CISSP
6 4 (3.25%) ITIL Foundation Certificate
6 4 (3.25%) MCSE
7 3 (2.44%) MCITP
8 2 (1.63%) AWS Certification
8 2 (1.63%) CEH
8 2 (1.63%) CISMP
8 2 (1.63%) CITP
8 2 (1.63%) MCP
8 2 (1.63%) TOGAF Certification
8 2 (1.63%) VMware Certified Professional (VCP)
9 1 (0.81%) Citrix Certification
9 1 (0.81%) Network+ Certification
Quality Assurance & Compliance
1 24 (19.51%) SLA
2 5 (4.07%) ISO/IEC 27001
3 4 (3.25%) GDPR
4 3 (2.44%) QA
5 2 (1.63%) PCI DSS
6 1 (0.81%) ISAE 3402
System Software
1 37 (30.08%) Active Directory
2 20 (16.26%) VMware Infrastructure
3 5 (4.07%) vSphere
4 4 (3.25%) VMware ESXi
4 4 (3.25%) XenApp
5 3 (2.44%) Virtual Machines
6 2 (1.63%) Hyper-V
7 1 (0.81%) KVM
7 1 (0.81%) Virtual Desktop
7 1 (0.81%) Xen
Systems Management
1 10 (8.13%) SCCM
2 5 (4.07%) SCOM
3 1 (0.81%) Ansible
3 1 (0.81%) Failover Clustering
3 1 (0.81%) Microsoft Clustering
3 1 (0.81%) Nagios
3 1 (0.81%) Salt
3 1 (0.81%) Tivoli Storage Manager
3 1 (0.81%) vCenter Server
3 1 (0.81%) WSUS
Vendors
1 56 (45.53%) Microsoft
2 35 (28.46%) VMware
3 7 (5.69%) Citrix
3 7 (5.69%) SAP
4 6 (4.88%) Cisco
4 6 (4.88%) Red Hat
5 3 (2.44%) ServiceNow
6 2 (1.63%) IBM
6 2 (1.63%) NetApp
6 2 (1.63%) Oracle
7 1 (0.81%) Aruba
7 1 (0.81%) Avaya
7 1 (0.81%) HP
7 1 (0.81%) Salesforce.com
7 1 (0.81%) SaltStack
7 1 (0.81%) Sophos