Period
to 18 November 2017

The median annual salary for a Senior Support Engineer was £34,000 in advertised job vacancies in the West Midlands during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
England > West Midlands
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 315 331 306
Rank change year-on-year +16 -25 -16
Permanent jobs requiring a Senior Support Engineer 11 12 18
As % of all permanent IT jobs advertised in the West Midlands 0.11% 0.10% 0.16%
As % of the Job Titles category 0.11% 0.11% 0.17%
Number of salaries quoted 11 10 13
West Midlands median annual salary £34,000 £35,000 £32,500
Median salary % change year-on-year -2.86% +7.69% -0.76%
10th Percentile £26,250 £29,125 £27,500
90th Percentile £42,000 £46,250 £36,800
England median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +6.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9716 11097 10597
% of permanent IT jobs with a recognized job title 96.40% 96.18% 96.58%
Number of salaries quoted 7999 8802 8814
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Senior Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Senior Support Engineer in the West Midlands

Senior Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer in the West Midlands.

Salary trend for Senior Support Engineer in the West Midlands

Senior Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Senior Support Engineer in the West Midlands over the 6 months to 18 November 2017.

Salary histogram for Senior Support Engineer in the West Midlands

Senior Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the West Midlands region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 6 £34,000 +17.24%
Warwickshire - 3 £32,500 -
Staffordshire +15 2 £27,500 -31.25%
Senior Support Engineer
England

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 18 November 2017, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Senior Support Engineer in the job title.

1 11 (100.00%) Windows
2 8 (72.73%) Microsoft
2 8 (72.73%) Active Directory
3 7 (63.64%) Office 365
4 6 (54.55%) Windows 7
4 6 (54.55%) Windows Server 2012
5 5 (45.45%) Windows 10
5 5 (45.45%) Video Conferencing
5 5 (45.45%) Windows Server 2008
5 5 (45.45%) ITIL
5 5 (45.45%) Finance
6 4 (36.36%) SCCM
6 4 (36.36%) PRINCE2
6 4 (36.36%) SharePoint
6 4 (36.36%) Citrix
6 4 (36.36%) Polycom
6 4 (36.36%) Hyper-V
6 4 (36.36%) VMware Infrastructure
6 4 (36.36%) VMware
6 4 (36.36%) Skype for Business
6 4 (36.36%) Windows Server
6 4 (36.36%) Analytical Skills
6 4 (36.36%) Skype
6 4 (36.36%) OneDrive
7 3 (27.27%) Exchange Server 2010
7 3 (27.27%) MS Exchange
7 3 (27.27%) Manufacturing
7 3 (27.27%) Migration
8 2 (18.18%) Windows Server 2003
8 2 (18.18%) ERP

Senior Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) SharePoint
1 4 (36.36%) Skype for Business
2 3 (27.27%) Exchange Server 2010
2 3 (27.27%) MS Exchange
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 7 (63.64%) Office 365
2 4 (36.36%) OneDrive
Communications & Networking
1 4 (36.36%) Skype
2 1 (9.09%) DHCP
2 1 (9.09%) H.323
2 1 (9.09%) RTP
2 1 (9.09%) TCP/IP
2 1 (9.09%) VLAN
2 1 (9.09%) VoIP
2 1 (9.09%) WAN
General
1 5 (45.45%) Finance
2 3 (27.27%) Manufacturing
3 1 (9.09%) Telecoms
Miscellaneous
1 5 (45.45%) Video Conferencing
2 4 (36.36%) Analytical Skills
Operating Systems
1 11 (100.00%) Windows
2 6 (54.55%) Windows 7
2 6 (54.55%) Windows Server 2012
3 5 (45.45%) Windows 10
3 5 (45.45%) Windows Server 2008
4 4 (36.36%) Windows Server
5 2 (18.18%) Windows Server 2003
5 2 (18.18%) Windows XP
6 1 (9.09%) Windows 8
Processes & Methodologies
1 5 (45.45%) ITIL
2 4 (36.36%) PRINCE2
3 3 (27.27%) Migration
4 2 (18.18%) CRM
4 2 (18.18%) ERP
5 1 (9.09%) Customer Insight
5 1 (9.09%) Investment Management
5 1 (9.09%) Mentoring
5 1 (9.09%) Service Management
Qualifications
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
System Software
1 8 (72.73%) Active Directory
2 4 (36.36%) Hyper-V
2 4 (36.36%) VMware Infrastructure
Systems Management
1 4 (36.36%) SCCM
Vendors
1 8 (72.73%) Microsoft
2 4 (36.36%) Citrix
2 4 (36.36%) Polycom
2 4 (36.36%) VMware
3 1 (9.09%) Cisco