The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 30 April 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England / West Midlands
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 143 107 111
Rank change year-on-year -36 +4  
Permanent jobs citing Incident Management 75 141 116
As % of all permanent IT jobs advertised in the West Midlands 1.53% 2.26% 2.17%
As % of the Processes & Methodologies category 1.71% 2.55% 2.55%
Number of salaries quoted 52 90 93
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% -  
90% offered a salary of more than £28,450 £26,000 £26,650
10% offered a salary of more than £75,000 £70,000 £62,500
UK excluding London median salary £39,000 £41,500 £40,000
% change year-on-year -6.02% +3.75%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4379 5520 4548
As % of all permanent IT job vacancies advertised in the West Midlands 89.17% 88.38% 85.22%
Number of salaries quoted 3632 4349 3771
Median salary £42,500 £43,000 £42,500
Median salary % change year-on-year -1.16% +1.17%  
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £62,000 £63,500 £63,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Incident Management in the West Midlands over the 3 months to 30 April 2017.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +51 30 £40,000 +48.14% 3
Birmingham -46 25 £45,000 - 1
Coventry +3 9 £75,000 +134.37% 2
Worcestershire -12 4 £42,500 +21.42%
Staffordshire - 2 £45,000 - 3
Solihull -16 1 - - 1
West Bromwich - 1 £28,000 -
Incident Management
England

For the 6 months to 30 April 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 76 (52.78%) ITIL
2 47 (32.64%) Service Management
3 45 (31.25%) Problem Management
4 42 (29.17%) Service Delivery
5 41 (28.47%) Change Management
6 38 (26.39%) Management Information System
7 32 (22.22%) Windows
7 32 (22.22%) ITIL V3
8 27 (18.75%) SIEM
8 27 (18.75%) Finance
9 26 (18.06%) Information Security
10 25 (17.36%) Data Protection
11 24 (16.67%) Microsoft
12 23 (15.97%) SQL
13 22 (15.28%) Data Centre
14 21 (14.58%) CISSP
14 21 (14.58%) Configuration Management
14 21 (14.58%) Security Cleared
15 20 (13.89%) SC Cleared
16 19 (13.19%) SQL Server
17 18 (12.50%) ITIL Certification
17 18 (12.50%) SLA
17 18 (12.50%) PCI DSS
17 18 (12.50%) Degree
17 18 (12.50%) Analytical Skills
18 17 (11.81%) Windows Server
18 17 (11.81%) Security Operations
18 17 (11.81%) Cybersecurity
18 17 (11.81%) ISO/IEC 27001
18 17 (11.81%) Business Intelligence

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.56%) SAS
2 3 (2.08%) Skype for Business
3 2 (1.39%) CMS
4 1 (0.69%) Drupal
4 1 (0.69%) IIS
4 1 (0.69%) OpenEdge
Applications
1 12 (8.33%) Microsoft Office
2 2 (1.39%) Microsoft Excel
3 1 (0.69%) Microsoft PowerPoint
Business Applications
1 15 (10.42%) assyst
2 13 (9.03%) Cognos Business Intelligence
3 11 (7.64%) Sentinel
4 2 (1.39%) SAP CAR
4 2 (1.39%) SAP POS DM
4 2 (1.39%) SAP Retail
5 1 (0.69%) Magento
5 1 (0.69%) NetSuite
5 1 (0.69%) Remedy ITSM
5 1 (0.69%) SAP Business One
5 1 (0.69%) SAP Forecasting and Replenishment
5 1 (0.69%) SAP MM
5 1 (0.69%) Workfront
Cloud Services
1 2 (1.39%) Office 365
2 1 (0.69%) Amazon AWS
2 1 (0.69%) G Suite
2 1 (0.69%) IaaS
2 1 (0.69%) Microsoft Azure
Communications & Networking
1 15 (10.42%) Network Security
2 10 (6.94%) LAN
3 6 (4.17%) TCP/IP
4 5 (3.47%) WAN
5 4 (2.78%) Intrusion Detection
6 3 (2.08%) Firewall
6 3 (2.08%) VoIP
6 3 (2.08%) Wireless
7 2 (1.39%) IP Telephony
7 2 (1.39%) NAS
7 2 (1.39%) SAN
7 2 (1.39%) VPN
8 1 (0.69%) Cisco ASA
8 1 (0.69%) Cisco IPT
8 1 (0.69%) DNS
8 1 (0.69%) FWSM
8 1 (0.69%) Internet
8 1 (0.69%) Intranet
8 1 (0.69%) VLAN
8 1 (0.69%) Wireshark
Database & Business Intelligence
1 19 (13.19%) SQL Server
2 14 (9.72%) SQL Server 2008
2 14 (9.72%) SQL Server 2014
3 13 (9.03%) Data Warehouse
3 13 (9.03%) SQL Server 2005
3 13 (9.03%) SQL Server 2012
3 13 (9.03%) SQL Server 2016
4 3 (2.08%) Oracle Database
5 2 (1.39%) DB2
5 2 (1.39%) Oracle Exadata
5 2 (1.39%) SAP BW
5 2 (1.39%) SAP HANA
5 2 (1.39%) SQL Server Reporting Services
6 1 (0.69%) BusinessObjects Business Intelligence
6 1 (0.69%) Oracle BI EE
6 1 (0.69%) Oracle Reports
6 1 (0.69%) SQL Server Analysis Services
6 1 (0.69%) SQL Server Integration Services
Development Applications
1 1 (0.69%) SQL Server Management Studio (SSMS)
General
1 27 (18.75%) Finance
2 9 (6.25%) Retail
3 6 (4.17%) Advertising
4 4 (2.78%) Legal
4 4 (2.78%) Manufacturing
5 3 (2.08%) Pharmaceutical
6 2 (1.39%) Banking
7 1 (0.69%) Investment Banking
7 1 (0.69%) Law
7 1 (0.69%) Publishing
Job Titles
1 42 (29.17%) Analyst
2 18 (12.50%) Service Manager
3 14 (9.72%) Developer
4 13 (9.03%) Service Analyst
4 13 (9.03%) SQL Developer
5 12 (8.33%) SOC Analyst
6 11 (7.64%) Information Officer
6 11 (7.64%) Information Security Officer
6 11 (7.64%) Security Officer
7 9 (6.25%) Service Desk Analyst
7 9 (6.25%) Support Analyst
8 8 (5.56%) Operations Analyst
8 8 (5.56%) Service Desk Manager
9 7 (4.86%) Delivery Manager
9 7 (4.86%) Head of Service Management
9 7 (4.86%) Services Delivery Manager
10 6 (4.17%) Business Intelligence Developer
10 6 (4.17%) Security Analyst
10 6 (4.17%) Security Operations Analyst
10 6 (4.17%) SQL BI Developer
Libraries, Frameworks & Software Standards
1 1 (0.69%) CSS
1 1 (0.69%) CSS3
1 1 (0.69%) HTML
1 1 (0.69%) HTML5
1 1 (0.69%) jQuery
1 1 (0.69%) XHTML
Miscellaneous
1 38 (26.39%) Management Information System
2 22 (15.28%) Data Centre
3 18 (12.50%) Analytical Skills
4 14 (9.72%) Freedom of Information
5 12 (8.33%) SCADA
5 12 (8.33%) Security Operations Centre
6 11 (7.64%) CESG
6 11 (7.64%) Video Conferencing
7 8 (5.56%) Data Protection Act
8 4 (2.78%) Cyberthreat
9 3 (2.08%) Computer Science
9 3 (2.08%) Cyber Attack
9 3 (2.08%) Mobile Computing
10 2 (1.39%) Algorithms
10 2 (1.39%) EMC VNX
10 2 (1.39%) Enterprise Storage
10 2 (1.39%) Virtual Team
11 1 (0.69%) Distributed Denial-of-Service
11 1 (0.69%) Smart Energy
11 1 (0.69%) User Experience
Operating Systems
1 32 (22.22%) Windows
2 17 (11.81%) Windows Server
3 14 (9.72%) Windows Server 2008
4 13 (9.03%) Windows Server 2012
5 5 (3.47%) Windows 7
6 4 (2.78%) Linux
7 3 (2.08%) Solaris
7 3 (2.08%) Windows 10
7 3 (2.08%) Windows 8
8 1 (0.69%) Apple iOS
8 1 (0.69%) Unix
8 1 (0.69%) Windows Server 2003
8 1 (0.69%) Windows XP
Processes & Methodologies
1 76 (52.78%) ITIL
2 47 (32.64%) Service Management
3 45 (31.25%) Problem Management
4 42 (29.17%) Service Delivery
5 41 (28.47%) Change Management
6 32 (22.22%) ITIL V3
7 27 (18.75%) SIEM
8 26 (18.06%) Information Security
9 25 (17.36%) Data Protection
10 21 (14.58%) Configuration Management
11 17 (11.81%) Business Intelligence
11 17 (11.81%) Cybersecurity
11 17 (11.81%) Security Operations
12 15 (10.42%) Continuous Improvement
13 14 (9.72%) Risk Management
14 12 (8.33%) IT Governance
14 12 (8.33%) Network Packet Analysis
15 11 (7.64%) Continuous Improvement Process
15 11 (7.64%) Information Assurance
15 11 (7.64%) IT Audit
Programming Languages
1 23 (15.97%) SQL
2 5 (3.47%) Java
3 2 (1.39%) ABAP
3 2 (1.39%) C
4 1 (0.69%) JavaScript
4 1 (0.69%) Perl
4 1 (0.69%) PHP
4 1 (0.69%) PL/SQL
4 1 (0.69%) Shell Script
4 1 (0.69%) T-SQL
Qualifications
1 21 (14.58%) CISSP
1 21 (14.58%) Security Cleared
2 20 (13.89%) SC Cleared
3 18 (12.50%) Degree
3 18 (12.50%) ITIL Certification
4 14 (9.72%) CISM
5 11 (7.64%) CEH
5 11 (7.64%) CISA
5 11 (7.64%) GIAC
6 5 (3.47%) Cisco Certification
7 4 (2.78%) CCNA
7 4 (2.78%) CCNP
7 4 (2.78%) Microsoft Certification
8 3 (2.08%) A+ Certification
8 3 (2.08%) ITIL Foundation Certificate
8 3 (2.08%) MCP
8 3 (2.08%) PCI QSA
9 2 (1.39%) DBS Check
9 2 (1.39%) MBCS
9 2 (1.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (12.50%) PCI DSS
1 18 (12.50%) SLA
2 17 (11.81%) ISO/IEC 27001
3 11 (7.64%) Cyber Essentials
3 11 (7.64%) Cyber Essentials PLUS
3 11 (7.64%) QA
4 7 (4.86%) GDPR
5 1 (0.69%) COBIT
5 1 (0.69%) Data Quality
5 1 (0.69%) PMO
System Software
1 12 (8.33%) Snort
2 7 (4.86%) Active Directory
3 6 (4.17%) VMware Infrastructure
4 3 (2.08%) VMware Workstation
5 2 (1.39%) VMware ESX
5 2 (1.39%) VMware ESXi
6 1 (0.69%) Virtual Desktop
6 1 (0.69%) Virtual Machines
Systems Management
1 12 (8.33%) Host Intrusion Detection System
1 12 (8.33%) Network Intrusion Detection System
2 4 (2.78%) QRadar
3 2 (1.39%) HP Data Protector
3 2 (1.39%) NetBackup
3 2 (1.39%) Oracle ZFS
3 2 (1.39%) Tivoli Storage Manager
3 2 (1.39%) vCenter Server
4 1 (0.69%) Control-M
4 1 (0.69%) ITRS Geneos
4 1 (0.69%) SCOM
Vendors
1 24 (16.67%) Microsoft
2 13 (9.03%) Cognos
3 12 (8.33%) VMware
4 11 (7.64%) ServiceNow
5 8 (5.56%) Cisco
5 8 (5.56%) IBM
6 7 (4.86%) Citrix
7 6 (4.17%) Remedy
8 5 (3.47%) 3PAR
8 5 (3.47%) EMC
8 5 (3.47%) NetApp
8 5 (3.47%) SAP
9 3 (2.08%) ArcSight
9 3 (2.08%) Brocade
9 3 (2.08%) Oracle
10 2 (1.39%) CheckPoint
10 2 (1.39%) Google
10 2 (1.39%) HP
10 2 (1.39%) Intel Security
10 2 (1.39%) Juniper
Telford
HM Revenue and Customs
Salary: £70,000 - £100,000 per year
Posted: 3 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £55000 per annum, Benefits Excellent benefits
Posted: 4 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £37000.00 - £41000.00 per annum
Posted: 9 days ago
Solihull, West Midlands (County)
Burns Sheehan
Salary: £30000.00 - £40000.00 per annum + Flexible Hours
Posted: 4 days ago
West Midlands
Interquest - IQ Tech
Posted: 20 days ago
Stafford, Staffordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + Includes great benefits package
Posted: 4 days ago
Warwick, Warwickshire
First Utility
Posted: Yesterday
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £35,344 - 53,016 per year + Benefits
Posted: 19 days ago
Warwickshire
The Coventry Building Society
Salary: £17,684 - 26,526 per year
Posted: 23 days ago
Stafford
Applause IT Ltd
Salary: £27000 - £30000 per annum + Includes great benefits package
Posted: 17 days ago
Tamworth, Staffordshire
euro car parts
Salary: From £50,000 to £55,000 per annum
Posted: 18 days ago
Warwick
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £70000.00 per annum
Posted: 20 days ago