Incident Management Jobs in the West Midlands

Incident Management
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 167 183 116
Rank change year-on-year +16 -67 +43
Permanent jobs citing Incident Management 82 92 194
As % of all permanent jobs advertised in the West Midlands 1.13% 1.37% 2.68%
As % of the Processes & Methodologies category 1.37% 1.41% 2.81%
Number of salaries quoted 61 54 127
10th Percentile £25,500 £29,000 £24,250
25th Percentile £31,552 £32,500 £26,750
Median annual salary (50th Percentile) £45,001 £46,750 £41,500
Median % change year-on-year -3.74% +12.65% -3.49%
75th Percentile £65,000 £67,500 £54,375
90th Percentile £70,000 £76,000 £68,000
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
West Midlands

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,005 6,515 6,899
As % of all permanent jobs advertised in the West Midlands 83.09% 96.86% 95.45%
Number of salaries quoted 4,520 3,307 4,728
10th Percentile £26,250 £30,500 £31,250
25th Percentile £35,700 £40,000 £38,637
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £79,550 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Incident Management in the West Midlands over the 6 months to 27 April 2024.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -14 23 £32,004 -39.04% 17
Warwickshire +65 16 £42,001 +31.25% 1
Solihull +8 14 £29,500 -54.62% 3
Coventry +39 6 £40,750 -18.50% 3
Wolverhampton +18 4 £67,500 -
Walsall - 3 £45,000 -
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.66%) IBM Notes
1 3 (3.66%) Microsoft Exchange
2 2 (2.44%) CMS
2 2 (2.44%) IIS
2 2 (2.44%) Liferay
2 2 (2.44%) Magnolia
2 2 (2.44%) Sitecore CMS
3 1 (1.22%) SharePoint
Applications
1 6 (7.32%) Microsoft Office
Cloud Services
1 17 (20.73%) Microsoft 365
2 13 (15.85%) Azure
3 5 (6.10%) AWS
4 4 (4.88%) Azure Sentinel
5 3 (3.66%) Entra ID
5 3 (3.66%) PaaS
5 3 (3.66%) SaaS
6 2 (2.44%) Amazon CloudWatch
6 2 (2.44%) Amazon EC2
6 2 (2.44%) Amazon GuardDuty
6 2 (2.44%) Amazon S3
6 2 (2.44%) AWS CloudFormation
6 2 (2.44%) AWS CloudTrail
6 2 (2.44%) AWS Lambda
6 2 (2.44%) Cloud Computing
6 2 (2.44%) npm
6 2 (2.44%) Serverless
6 2 (2.44%) SuccessFactors
6 2 (2.44%) Virtual Private Cloud
7 1 (1.22%) Azure Data Factory
Communications & Networking
1 9 (10.98%) DHCP
1 9 (10.98%) DNS
2 7 (8.54%) Firewall
3 6 (7.32%) TCP/IP
4 5 (6.10%) WAN
4 5 (6.10%) Wireless
5 3 (3.66%) BIG-IP
5 3 (3.66%) Cisco ASA
5 3 (3.66%) Cisco ISE
5 3 (3.66%) Cisco Nexus
5 3 (3.66%) Cisco Wireless
5 3 (3.66%) MPLS
5 3 (3.66%) Remote Desktop
5 3 (3.66%) SAN
5 3 (3.66%) SD-WAN
6 2 (2.44%) LAN
Database & Business Intelligence
1 5 (6.10%) SQL Server
2 2 (2.44%) Amazon RDS
2 2 (2.44%) Crystal Reports
2 2 (2.44%) DB2
2 2 (2.44%) DTS
2 2 (2.44%) SQL Server Integration Services
2 2 (2.44%) SQL Server Reporting Services
3 1 (1.22%) Redis
Development Applications
1 3 (3.66%) JIRA
1 3 (3.66%) Sonatype Nexus
2 2 (2.44%) Bower
2 2 (2.44%) Burp Suite
2 2 (2.44%) gulp
2 2 (2.44%) Metasploit
2 2 (2.44%) Moq
2 2 (2.44%) sqlmap
2 2 (2.44%) Visual Studio
3 1 (1.22%) GitLab
3 1 (1.22%) Postman
General
1 31 (37.80%) Social Skills
2 22 (26.83%) Finance
3 11 (13.41%) Retail
4 10 (12.20%) French Language
5 8 (9.76%) Spanish Language
6 7 (8.54%) Fire and Rescue
6 7 (8.54%) Local Government
7 3 (3.66%) Analytical Skills
7 3 (3.66%) Inclusion and Diversity
7 3 (3.66%) Manufacturing
7 3 (3.66%) Norwegian Language
7 3 (3.66%) Police
Job Titles
1 18 (21.95%) Analyst
2 16 (19.51%) Service Manager
3 11 (13.41%) Service Analyst
4 10 (12.20%) IT Manager
5 9 (10.98%) Delivery Manager
5 9 (10.98%) Service Delivery Manager
5 9 (10.98%) Service Desk Analyst
6 8 (9.76%) IT Operations Manager
6 8 (9.76%) Operations Manager
6 8 (9.76%) Project Manager
7 6 (7.32%) Lead
8 5 (6.10%) Security Manager
9 4 (4.88%) Infrastructure Engineer
9 4 (4.88%) Service Transition Manager
9 4 (4.88%) Transition Manager
10 3 (3.66%) Support Analyst
11 2 (2.44%) Administrator
11 2 (2.44%) Development Manager
11 2 (2.44%) Junior
11 2 (2.44%) Security Analyst
Libraries, Frameworks & Software Standards
1 3 (3.66%) Node.js
2 2 (2.44%) .NET Framework
2 2 (2.44%) Ajax
2 2 (2.44%) AngularJS
2 2 (2.44%) ASP.NET Web API
2 2 (2.44%) Autofac
2 2 (2.44%) Django
2 2 (2.44%) Entity Framework
2 2 (2.44%) JSON
2 2 (2.44%) Kafka
2 2 (2.44%) LINQ
2 2 (2.44%) LINQ to SQL
2 2 (2.44%) Microsoft Enterprise Library
2 2 (2.44%) NHibernate
2 2 (2.44%) React
2 2 (2.44%) REST
2 2 (2.44%) Silverlight
2 2 (2.44%) Unreal Engine
2 2 (2.44%) WCF
2 2 (2.44%) WPF
Miscellaneous
1 11 (13.41%) Management Information System
2 5 (6.10%) Self-Motivation
3 3 (3.66%) Product Ownership
3 3 (3.66%) Security Operations Centre
3 3 (3.66%) Virtual Team
4 2 (2.44%) Onboarding
4 2 (2.44%) Security Posture
5 1 (1.22%) Cloud Native
5 1 (1.22%) Data Centre
5 1 (1.22%) Data Protection Act
5 1 (1.22%) Distributed Denial-of-Service
5 1 (1.22%) Smartphone
Operating Systems
1 17 (20.73%) Windows
2 10 (12.20%) Windows 10
3 9 (10.98%) Windows Server
4 6 (7.32%) Apple iOS
4 6 (7.32%) Windows Server 2016
4 6 (7.32%) Windows Server 2019
5 3 (3.66%) Windows Server 2003
6 2 (2.44%) Unix
6 2 (2.44%) Windows 7
6 2 (2.44%) Windows 8
Processes & Methodologies
1 32 (39.02%) ITIL
2 29 (35.37%) Service Delivery
3 27 (32.93%) Problem-Solving
4 22 (26.83%) Change Management
5 21 (25.61%) Problem Management
6 20 (24.39%) Project Management
7 19 (23.17%) Agile
8 18 (21.95%) Project Delivery
9 12 (14.63%) Incident Response
10 11 (13.41%) Decision-Making
10 11 (13.41%) Risk Management
10 11 (13.41%) Supplier Management
11 10 (12.20%) ITSM
11 10 (12.20%) Service Management
12 9 (10.98%) Infrastructure Engineering
13 8 (9.76%) Change Control
13 8 (9.76%) Information Security
13 8 (9.76%) Major Incident Management
14 7 (8.54%) Continuous Improvement
14 7 (8.54%) Cybersecurity
Programming Languages
1 5 (6.10%) PowerShell
1 5 (6.10%) SQL
2 4 (4.88%) JavaScript
2 4 (4.88%) Python
3 2 (2.44%) C
3 2 (2.44%) C#
3 2 (2.44%) Go
3 2 (2.44%) Java
3 2 (2.44%) Kotlin
3 2 (2.44%) PHP
3 2 (2.44%) T-SQL
3 2 (2.44%) TypeScript
3 2 (2.44%) VB
3 2 (2.44%) XAML
Qualifications
1 7 (8.54%) ITIL Certification
1 7 (8.54%) Security Cleared
2 6 (7.32%) SC Cleared
3 4 (4.88%) Azure Certification
3 4 (4.88%) CISA
3 4 (4.88%) CISSP
3 4 (4.88%) CRISC
3 4 (4.88%) Degree
3 4 (4.88%) GIAC
3 4 (4.88%) SANS
4 3 (3.66%) CCNA
4 3 (3.66%) CCNP
4 3 (3.66%) Cisco Certification
5 2 (2.44%) AWS Certification
6 1 (1.22%) A+ Certification
6 1 (1.22%) BPSS Clearance
6 1 (1.22%) Computer Science Degree
6 1 (1.22%) MCP
Quality Assurance & Compliance
1 18 (21.95%) SLA
2 8 (9.76%) Accessibility
3 6 (7.32%) ISO/IEC 27001
4 4 (4.88%) GDPR
4 4 (4.88%) HMG Security Policy Framework
4 4 (4.88%) NIST
5 2 (2.44%) Cyber Essentials
6 1 (1.22%) QA
System Software
1 14 (17.07%) Active Directory
2 3 (3.66%) VMware ESXi
3 1 (1.22%) Docker
Systems Management
1 3 (3.66%) Ansible
1 3 (3.66%) Microsoft Intune
1 3 (3.66%) SCCM
1 3 (3.66%) SCOM
1 3 (3.66%) Terraform
2 1 (1.22%) Grafana
2 1 (1.22%) Kibana
Vendors
1 21 (25.61%) Microsoft
2 12 (14.63%) ServiceNow
3 6 (7.32%) Apple
3 6 (7.32%) Cisco
3 6 (7.32%) VMware
4 4 (4.88%) Remedy
5 3 (3.66%) CheckPoint
5 3 (3.66%) Citrix
5 3 (3.66%) F5
5 3 (3.66%) Lotus
5 3 (3.66%) Palo Alto
5 3 (3.66%) SolarWinds
6 2 (2.44%) Dell
6 2 (2.44%) MuleSoft
6 2 (2.44%) OpenText
6 2 (2.44%) Pega
6 2 (2.44%) SAP
6 2 (2.44%) Sitecore
7 1 (1.22%) Forcepoint
7 1 (1.22%) Symantec