Incident Management Jobs in the West Midlands

Incident Management
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 154 158 166
Rank change year-on-year +4 +8 -10
Permanent jobs citing Incident Management 75 68 169
As % of all permanent jobs advertised in the West Midlands 1.07% 1.34% 1.94%
As % of the Processes & Methodologies category 1.35% 1.40% 2.00%
Number of salaries quoted 53 46 115
10th Percentile £28,750 £31,000 £24,000
25th Percentile £36,000 £32,813 £31,250
Median annual salary (50th Percentile) £47,500 £51,250 £47,500
Median % change year-on-year -7.32% +7.89% +5.56%
75th Percentile £68,000 £70,000 £58,750
90th Percentile £73,750 £77,500 £77,000
England median annual salary £52,084 £54,882 £50,000
% change year-on-year -5.10% +9.76% -

All Process and Methodology Skills
West Midlands

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 5,546 4,862 8,469
As % of all permanent jobs advertised in the West Midlands 79.27% 95.78% 97.01%
Number of salaries quoted 3,542 3,025 5,324
10th Percentile £27,750 £31,000 £31,250
25th Percentile £36,250 £39,500 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +2.04%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £80,000 £78,750 £78,750
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Incident Management in the West Midlands over the 6 months to 26 July 2024.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -17 24 £63,125 +20.24% 7
Warwickshire +23 14 £41,000 -2.96% 2
Solihull +17 14 £29,500 -54.62% 2
Coventry +22 5 £55,750 +48.67% 1
Wolverhampton +7 4 £67,500 -18.18% 2
Staffordshire -27 4 £28,000 -20.00% 1
Walsall - 2 £45,000 -
West Bromwich - 1 £34,000 - 1
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.33%) Microsoft Exchange
2 2 (2.67%) SharePoint
3 1 (1.33%) IIS
3 1 (1.33%) WordPress
Applications
1 1 (1.33%) Microsoft Office
Business Applications
1 1 (1.33%) Dynamics CRM
Cloud Services
1 19 (25.33%) Azure
2 13 (17.33%) Microsoft 365
3 8 (10.67%) AWS
4 5 (6.67%) SaaS
5 4 (5.33%) Amazon CloudWatch
5 4 (5.33%) Amazon EC2
5 4 (5.33%) Amazon GuardDuty
5 4 (5.33%) Amazon S3
5 4 (5.33%) AWS CloudFormation
5 4 (5.33%) AWS CloudTrail
5 4 (5.33%) AWS Lambda
5 4 (5.33%) Entra ID
5 4 (5.33%) Power Automate
5 4 (5.33%) Serverless
5 4 (5.33%) SuccessFactors
5 4 (5.33%) Virtual Private Cloud
6 2 (2.67%) Cloud Computing
6 2 (2.67%) Power Platform
7 1 (1.33%) Azure Logic Apps
7 1 (1.33%) PowerApps
Communications & Networking
1 14 (18.67%) DHCP
1 14 (18.67%) DNS
2 11 (14.67%) Firewall
3 9 (12.00%) TCP/IP
4 3 (4.00%) SAN
4 3 (4.00%) WAN
5 2 (2.67%) LAN
5 2 (2.67%) VSAN
6 1 (1.33%) BIG-IP
6 1 (1.33%) Cisco ASA
6 1 (1.33%) Cisco ISE
6 1 (1.33%) Cisco Nexus
6 1 (1.33%) Cisco Wireless
6 1 (1.33%) MPLS
6 1 (1.33%) Network Security
6 1 (1.33%) SD-WAN
6 1 (1.33%) SSL
6 1 (1.33%) Wi-Fi
6 1 (1.33%) Wireless
Database & Business Intelligence
1 7 (9.33%) SQL Server
2 4 (5.33%) Amazon RDS
3 3 (4.00%) SQL Server Integration Services
4 2 (2.67%) Power BI
5 1 (1.33%) BusinessObjects XI
5 1 (1.33%) Redis
5 1 (1.33%) SQL Server Reporting Services
5 1 (1.33%) Tableau
Development Applications
1 4 (5.33%) Burp Suite
1 4 (5.33%) Metasploit
1 4 (5.33%) sqlmap
2 3 (4.00%) JIRA
3 1 (1.33%) GitLab
3 1 (1.33%) Postman
3 1 (1.33%) Sonatype Nexus
General
1 23 (30.67%) Social Skills
2 17 (22.67%) Finance
3 7 (9.33%) Retail
4 6 (8.00%) Inclusion and Diversity
5 5 (6.67%) French Language
5 5 (6.67%) Spanish Language
6 4 (5.33%) Analytical Skills
7 2 (2.67%) Electronics
7 2 (2.67%) Legal
7 2 (2.67%) Manufacturing
8 1 (1.33%) Police
8 1 (1.33%) Public Sector
Job Titles
1 18 (24.00%) Analyst
2 9 (12.00%) Administrator
2 9 (12.00%) Service Manager
3 8 (10.67%) Service Analyst
3 8 (10.67%) Service Desk Analyst
4 6 (8.00%) Delivery Manager
4 6 (8.00%) Project Manager
4 6 (8.00%) Service Delivery Manager
5 5 (6.67%) Lead
5 5 (6.67%) Security Manager
6 4 (5.33%) Information Manager
6 4 (5.33%) Information Security Manager
6 4 (5.33%) IT Manager
6 4 (5.33%) Operations Manager
6 4 (5.33%) Senior
6 4 (5.33%) Support Analyst
6 4 (5.33%) Windows Administrator
7 3 (4.00%) DBA
7 3 (4.00%) Security Analyst
7 3 (4.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.67%) .NET
2 1 (1.33%) CSS
2 1 (1.33%) EDI
2 1 (1.33%) HTML5 Canvas
2 1 (1.33%) LAMP
2 1 (1.33%) LDAP
2 1 (1.33%) Node.js
2 1 (1.33%) Oracle Fusion
2 1 (1.33%) SailPoint
2 1 (1.33%) WebdriverIO
Miscellaneous
1 6 (8.00%) Onboarding
2 5 (6.67%) Data Protection Act
3 4 (5.33%) Hybrid Cloud
3 4 (5.33%) Management Information System
3 4 (5.33%) Security Posture
4 3 (4.00%) Data Centre
4 3 (4.00%) Public Cloud
4 3 (4.00%) Virtual Team
5 2 (2.67%) Analytical Mindset
5 2 (2.67%) Clustering
5 2 (2.67%) Industrial Internet of Things
5 2 (2.67%) IoT
5 2 (2.67%) Operational Technology
5 2 (2.67%) Product Ownership
5 2 (2.67%) Security Operations Centre
6 1 (1.33%) AS400
6 1 (1.33%) Cloud Native
6 1 (1.33%) iSeries
6 1 (1.33%) Replication
6 1 (1.33%) Self-Motivation
Operating Systems
1 24 (32.00%) Windows
2 20 (26.67%) Windows Server
3 11 (14.67%) Windows 10
4 10 (13.33%) Windows Server 2016
5 8 (10.67%) Apple iOS
5 8 (10.67%) Windows Server 2019
6 3 (4.00%) Windows Server 2003
7 2 (2.67%) Windows Server 2008
7 2 (2.67%) Windows Server 2012
8 1 (1.33%) Linux
Processes & Methodologies
1 29 (38.67%) ITIL
2 15 (20.00%) ITSM
3 13 (17.33%) Problem-Solving
4 12 (16.00%) Change Management
4 12 (16.00%) Incident Response
4 12 (16.00%) Project Delivery
4 12 (16.00%) Project Management
5 11 (14.67%) Agile
5 11 (14.67%) Problem Management
6 10 (13.33%) Cybersecurity
6 10 (13.33%) Decision-Making
6 10 (13.33%) Major Incident Management
7 9 (12.00%) Change Control
7 9 (12.00%) Continuous Improvement
7 9 (12.00%) Information Security
7 9 (12.00%) Service Delivery
8 8 (10.67%) Infrastructure Engineering
9 7 (9.33%) Data Security
9 7 (9.33%) Service Management
10 6 (8.00%) DevOps
Programming Languages
1 8 (10.67%) PowerShell
1 8 (10.67%) SQL
2 4 (5.33%) Python
3 3 (4.00%) JavaScript
4 1 (1.33%) C#
4 1 (1.33%) T-SQL
Qualifications
1 6 (8.00%) AWS Certification
1 6 (8.00%) CISSP
1 6 (8.00%) Degree
1 6 (8.00%) Security Cleared
2 5 (6.67%) CISM
2 5 (6.67%) SC Cleared
3 4 (5.33%) Azure Certification
4 3 (4.00%) CISA
4 3 (4.00%) Computer Science Degree
4 3 (4.00%) GIAC
4 3 (4.00%) ITIL Certification
4 3 (4.00%) Microsoft Certification
5 2 (2.67%) CEH
5 2 (2.67%) CRISC
5 2 (2.67%) VMware Certified Professional (VCP)
6 1 (1.33%) BPSS Clearance
6 1 (1.33%) CCNP
6 1 (1.33%) Cisco Certification
6 1 (1.33%) ITIL Foundation Certificate
6 1 (1.33%) SANS
Quality Assurance & Compliance
1 13 (17.33%) ISO/IEC 27001
1 13 (17.33%) SLA
2 7 (9.33%) GDPR
2 7 (9.33%) NIST
3 5 (6.67%) Accessibility
3 5 (6.67%) Cyber Essentials
4 3 (4.00%) GRC
4 3 (4.00%) PCI DSS
5 2 (2.67%) Cyber Essentials PLUS
6 1 (1.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (1.33%) QA
System Software
1 13 (17.33%) Active Directory
2 5 (6.67%) VMware ESXi
2 5 (6.67%) VMware Infrastructure
3 2 (2.67%) Virtual Desktop
3 2 (2.67%) VMware NSX
4 1 (1.33%) Docker
Systems Management
1 5 (6.67%) SCCM
1 5 (6.67%) SCOM
2 4 (5.33%) Terraform
3 3 (4.00%) Microsoft Intune
4 2 (2.67%) Microsoft Clustering
4 2 (2.67%) vCenter Server
4 2 (2.67%) VxRail
5 1 (1.33%) Ansible
5 1 (1.33%) Grafana
5 1 (1.33%) Kibana
Vendors
1 21 (28.00%) Microsoft
2 16 (21.33%) ServiceNow
3 11 (14.67%) VMware
4 8 (10.67%) Apple
5 5 (6.67%) Dell
6 4 (5.33%) Cisco
6 4 (5.33%) SAP
7 3 (4.00%) Citrix
7 3 (4.00%) SolarWinds
8 2 (2.67%) EMC
8 2 (2.67%) LogicMonitor
8 2 (2.67%) Veeam
9 1 (1.33%) BeyondTrust
9 1 (1.33%) CyberArk
9 1 (1.33%) F5
9 1 (1.33%) Okta
9 1 (1.33%) Palo Alto
9 1 (1.33%) Proofpoint
9 1 (1.33%) Thycotic
9 1 (1.33%) Zscaler