Incident Management Jobs in the West Midlands

Incident Management
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 161 175 121
Rank change year-on-year +14 -54 +41
Permanent jobs citing Incident Management 90 87 190
As % of all permanent jobs advertised in the West Midlands 1.16% 1.41% 2.55%
As % of the Processes & Methodologies category 1.43% 1.46% 2.66%
Number of salaries quoted 67 57 122
10th Percentile £28,750 £27,700 £24,000
25th Percentile £32,750 £31,250 £26,063
Median annual salary (50th Percentile) £46,500 £47,500 £42,500
Median % change year-on-year -2.11% +11.76% +3.66%
75th Percentile £66,250 £70,000 £53,750
90th Percentile £74,250 £79,500 £68,625
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -12.24%

All Process and Methodology Skills
West Midlands

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,298 5,960 7,144
As % of all permanent jobs advertised in the West Midlands 81.49% 96.80% 95.73%
Number of salaries quoted 4,638 3,184 4,760
10th Percentile £26,250 £30,609 £31,250
25th Percentile £35,700 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Incident Management in the West Midlands over the 6 months to 26 May 2024.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -22 22 £39,500 -28.51% 8
Solihull +10 18 £29,500 -54.62% 5
Warwickshire +40 17 £42,001 +31.25% 5
Coventry +31 8 £55,750 +48.67% 3
Wolverhampton +20 4 £67,500 -18.18%
Walsall - 3 £45,000 -
Staffordshire -32 2 - - 5
West Bromwich - 1 £34,000 - 1
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.56%) Microsoft Exchange
2 3 (3.33%) IBM Notes
3 2 (2.22%) CMS
3 2 (2.22%) IIS
3 2 (2.22%) Liferay
3 2 (2.22%) Magnolia
3 2 (2.22%) SharePoint
3 2 (2.22%) Sitecore CMS
4 1 (1.11%) WordPress
Applications
1 5 (5.56%) Microsoft Office
Cloud Services
1 17 (18.89%) Microsoft 365
2 14 (15.56%) Azure
3 6 (6.67%) AWS
4 4 (4.44%) Cloud Computing
5 3 (3.33%) Amazon CloudWatch
5 3 (3.33%) Amazon EC2
5 3 (3.33%) Amazon GuardDuty
5 3 (3.33%) Amazon S3
5 3 (3.33%) AWS CloudFormation
5 3 (3.33%) AWS CloudTrail
5 3 (3.33%) AWS Lambda
5 3 (3.33%) Entra ID
5 3 (3.33%) PaaS
5 3 (3.33%) SaaS
5 3 (3.33%) Serverless
5 3 (3.33%) Virtual Private Cloud
6 2 (2.22%) npm
6 2 (2.22%) Power Automate
6 2 (2.22%) SuccessFactors
7 1 (1.11%) GitHub
Communications & Networking
1 12 (13.33%) DHCP
1 12 (13.33%) DNS
2 11 (12.22%) Firewall
3 8 (8.89%) TCP/IP
4 5 (5.56%) WAN
4 5 (5.56%) Wireless
5 3 (3.33%) BIG-IP
5 3 (3.33%) Cisco ASA
5 3 (3.33%) Cisco ISE
5 3 (3.33%) Cisco Nexus
5 3 (3.33%) Cisco Wireless
5 3 (3.33%) MPLS
5 3 (3.33%) Remote Desktop
5 3 (3.33%) SAN
5 3 (3.33%) SD-WAN
6 2 (2.22%) LAN
7 1 (1.11%) Network Security
Database & Business Intelligence
1 5 (5.56%) SQL Server
2 3 (3.33%) Amazon RDS
3 2 (2.22%) Crystal Reports
3 2 (2.22%) DB2
3 2 (2.22%) DTS
3 2 (2.22%) SQL Server Integration Services
3 2 (2.22%) SQL Server Reporting Services
4 1 (1.11%) BusinessObjects XI
4 1 (1.11%) Redis
Development Applications
1 3 (3.33%) Burp Suite
1 3 (3.33%) JIRA
1 3 (3.33%) Metasploit
1 3 (3.33%) Sonatype Nexus
1 3 (3.33%) sqlmap
2 2 (2.22%) Bower
2 2 (2.22%) gulp
2 2 (2.22%) Moq
2 2 (2.22%) Visual Studio
3 1 (1.11%) GitLab
3 1 (1.11%) Postman
General
1 33 (36.67%) Social Skills
2 24 (26.67%) Finance
3 12 (13.33%) Retail
4 10 (11.11%) French Language
5 8 (8.89%) Spanish Language
6 5 (5.56%) Fire and Rescue
6 5 (5.56%) Local Government
7 3 (3.33%) Analytical Skills
7 3 (3.33%) Inclusion and Diversity
7 3 (3.33%) Manufacturing
7 3 (3.33%) Norwegian Language
8 2 (2.22%) Electronics
8 2 (2.22%) Police
Job Titles
1 20 (22.22%) Analyst
2 16 (17.78%) Service Manager
3 11 (12.22%) Service Analyst
3 11 (12.22%) Service Desk Analyst
4 10 (11.11%) IT Manager
5 9 (10.00%) Delivery Manager
5 9 (10.00%) Operations Manager
5 9 (10.00%) Service Delivery Manager
6 8 (8.89%) IT Operations Manager
6 8 (8.89%) Project Manager
7 6 (6.67%) Lead
7 6 (6.67%) Security Manager
8 4 (4.44%) Infrastructure Engineer
8 4 (4.44%) Service Transition Manager
8 4 (4.44%) Support Analyst
8 4 (4.44%) Transition Manager
9 3 (3.33%) Administrator
9 3 (3.33%) Problem Manager
9 3 (3.33%) Security Engineer
9 3 (3.33%) Windows Administrator
Libraries, Frameworks & Software Standards
1 3 (3.33%) CSS
1 3 (3.33%) Node.js
2 2 (2.22%) .NET
2 2 (2.22%) ADO.NET
2 2 (2.22%) AngularJS
2 2 (2.22%) ASP.NET
2 2 (2.22%) ASP.NET Web API
2 2 (2.22%) Autofac
2 2 (2.22%) Entity Framework
2 2 (2.22%) HTML
2 2 (2.22%) Kafka
2 2 (2.22%) MSMQ
2 2 (2.22%) REST
2 2 (2.22%) Unreal Engine
2 2 (2.22%) Web Services
2 2 (2.22%) XHTML
2 2 (2.22%) XML
2 2 (2.22%) XSD
2 2 (2.22%) XSL
2 2 (2.22%) XSLT
Miscellaneous
1 11 (12.22%) Management Information System
2 5 (5.56%) Onboarding
2 5 (5.56%) Security Posture
3 4 (4.44%) Virtual Team
4 3 (3.33%) Security Operations Centre
4 3 (3.33%) Self-Motivation
5 2 (2.22%) Hybrid Cloud
5 2 (2.22%) Product Ownership
6 1 (1.11%) Cloud Native
6 1 (1.11%) Data Centre
6 1 (1.11%) Data Protection Act
6 1 (1.11%) Smartphone
Operating Systems
1 22 (24.44%) Windows
2 15 (16.67%) Windows Server
3 11 (12.22%) Windows 10
4 8 (8.89%) Apple iOS
4 8 (8.89%) Windows Server 2016
4 8 (8.89%) Windows Server 2019
5 4 (4.44%) Windows Server 2003
6 2 (2.22%) Unix
7 1 (1.11%) Windows 7
7 1 (1.11%) Windows 8
Processes & Methodologies
1 38 (42.22%) ITIL
2 28 (31.11%) Problem-Solving
3 27 (30.00%) Service Delivery
4 23 (25.56%) Change Management
5 22 (24.44%) Problem Management
6 20 (22.22%) Project Management
7 19 (21.11%) Project Delivery
8 17 (18.89%) Agile
9 16 (17.78%) Incident Response
10 14 (15.56%) ITSM
11 11 (12.22%) Decision-Making
11 11 (12.22%) Information Security
11 11 (12.22%) Risk Management
12 10 (11.11%) Change Control
12 10 (11.11%) Continuous Improvement
12 10 (11.11%) Cybersecurity
12 10 (11.11%) Infrastructure Engineering
12 10 (11.11%) Supplier Management
13 9 (10.00%) Service Management
14 8 (8.89%) Major Incident Management
Programming Languages
1 8 (8.89%) PowerShell
2 5 (5.56%) JavaScript
2 5 (5.56%) Python
2 5 (5.56%) SQL
3 2 (2.22%) C
3 2 (2.22%) C#
3 2 (2.22%) Go
3 2 (2.22%) Java
3 2 (2.22%) Kotlin
3 2 (2.22%) PHP
3 2 (2.22%) T-SQL
3 2 (2.22%) TypeScript
3 2 (2.22%) VB
3 2 (2.22%) XAML
Qualifications
1 7 (7.78%) CISSP
1 7 (7.78%) Degree
1 7 (7.78%) ITIL Certification
1 7 (7.78%) Security Cleared
2 6 (6.67%) CISA
2 6 (6.67%) CRISC
2 6 (6.67%) GIAC
2 6 (6.67%) SC Cleared
3 4 (4.44%) SANS
4 3 (3.33%) AWS Certification
4 3 (3.33%) Azure Certification
4 3 (3.33%) CCNA
4 3 (3.33%) CCNP
4 3 (3.33%) Cisco Certification
4 3 (3.33%) CISM
4 3 (3.33%) Computer Science Degree
5 2 (2.22%) CEH
6 1 (1.11%) A+ Certification
6 1 (1.11%) MCP
6 1 (1.11%) Microsoft Certification
Quality Assurance & Compliance
1 22 (24.44%) SLA
2 10 (11.11%) ISO/IEC 27001
3 8 (8.89%) Accessibility
4 5 (5.56%) GDPR
4 5 (5.56%) NIST
5 4 (4.44%) HMG Security Policy Framework
6 3 (3.33%) Cyber Essentials
7 2 (2.22%) PCI DSS
8 1 (1.11%) GRC
8 1 (1.11%) QA
System Software
1 16 (17.78%) Active Directory
2 4 (4.44%) VMware ESXi
3 2 (2.22%) VMware Infrastructure
4 1 (1.11%) Docker
Systems Management
1 5 (5.56%) Terraform
2 4 (4.44%) Microsoft Intune
2 4 (4.44%) SCCM
2 4 (4.44%) SCOM
3 3 (3.33%) Ansible
4 1 (1.11%) Grafana
4 1 (1.11%) Kibana
Vendors
1 20 (22.22%) Microsoft
2 16 (17.78%) ServiceNow
3 9 (10.00%) VMware
4 8 (8.89%) Apple
5 6 (6.67%) Cisco
6 4 (4.44%) Remedy
7 3 (3.33%) CheckPoint
7 3 (3.33%) Citrix
7 3 (3.33%) Dell
7 3 (3.33%) F5
7 3 (3.33%) Lotus
7 3 (3.33%) Palo Alto
7 3 (3.33%) SolarWinds
8 2 (2.22%) MuleSoft
8 2 (2.22%) OpenText
8 2 (2.22%) Pega
8 2 (2.22%) SAP
8 2 (2.22%) Sitecore
9 1 (1.11%) Oracle
9 1 (1.11%) Symantec