Period
to 21 July 2017

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > West Midlands
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 170 119 124
Rank change year-on-year -51 +5 +59
Permanent jobs citing Incident Management 170 299 238
As % of all permanent IT jobs advertised in the West Midlands 1.68% 2.42% 2.12%
As % of the Processes & Methodologies category 1.88% 2.74% 2.45%
Number of salaries quoted 123 190 199
West Midlands median annual salary £40,000 £38,750 £38,000
Median salary % change year-on-year +3.23% +1.97% -27.62%
10th Percentile £25,550 £24,000 £21,250
90th Percentile £85,000 £75,000 £64,000
England median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% -

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 9035 10931 9713
As % of all permanent IT job vacancies advertised in the West Midlands 89.23% 88.30% 86.56%
Number of salaries quoted 7472 8588 7997
West Midlands median annual salary £40,500 £41,000 £40,000
Median salary % change year-on-year -1.22% +2.50% -
10th Percentile £26,009 £24,750 £24,750
90th Percentile £61,250 £66,250 £65,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Incident Management in the West Midlands over the 6 months to 21 July 2017.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -64 67 £40,000 -11.11% 1
Warwickshire +62 49 £37,500 +38.89%
Coventry +16 24 £65,000 +85.71%
Worcestershire -4 14 £42,500 +21.43% 1
Shropshire -12 5 £85,000 +161.54%
Staffordshire +14 4 £37,250 +24.17% 1
Solihull -11 2 £26,000 -5.45%
Walsall +10 1 - -
West Bromwich -1 1 £28,000 +24.44%
Incident Management
England

For the 6 months to 21 July 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 79 (46.47%) ITIL
2 48 (28.24%) Management Information System
3 44 (25.88%) Service Delivery
4 43 (25.29%) Windows
5 40 (23.53%) Problem Management
6 39 (22.94%) Information Security
7 37 (21.76%) Service Management
8 33 (19.41%) Microsoft
9 30 (17.65%) Change Management
9 30 (17.65%) Degree
10 29 (17.06%) ITIL V3
10 29 (17.06%) Cybersecurity
11 28 (16.47%) Finance
11 28 (16.47%) Linux
12 27 (15.88%) CISSP
12 27 (15.88%) Data Centre
13 26 (15.29%) Network Security
14 25 (14.71%) Data Protection
14 25 (14.71%) SIEM
14 25 (14.71%) SQL
15 24 (14.12%) Windows Server
16 23 (13.53%) SLA
17 22 (12.94%) Configuration Management
18 21 (12.35%) Security Operations
18 21 (12.35%) Windows Server 2008
19 20 (11.76%) TCP/IP
19 20 (11.76%) SQL Server
20 18 (10.59%) Microsoft Office
20 18 (10.59%) SQL Server 2008
21 17 (10.00%) Analytical Skills

Incident Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.24%) SAS
2 6 (3.53%) IIS
3 4 (2.35%) Exchange Server 2003
3 4 (2.35%) Exchange Server 2007
3 4 (2.35%) MS Exchange
4 3 (1.76%) IBM Notes
5 1 (0.59%) Apache
5 1 (0.59%) CMS
5 1 (0.59%) JBoss
5 1 (0.59%) OpenEdge
5 1 (0.59%) SharePoint
5 1 (0.59%) Tomcat
5 1 (0.59%) WebLogic
Applications
1 18 (10.59%) Microsoft Office
2 8 (4.71%) Microsoft Excel
3 2 (1.18%) Microsoft PowerPoint
3 2 (1.18%) Microsoft Project
3 2 (1.18%) MS Visio
Business Applications
1 12 (7.06%) assyst
1 12 (7.06%) Cognos Business Intelligence
2 3 (1.76%) SAP Retail
3 2 (1.18%) SAP CAR
3 2 (1.18%) SAP POS DM
3 2 (1.18%) Workfront
4 1 (0.59%) Salesforce.com CRM
4 1 (0.59%) Sentinel
Cloud Services
1 12 (7.06%) Amazon AWS
1 12 (7.06%) Amazon EC2
2 9 (5.29%) Cloud Computing
3 4 (2.35%) Office 365
4 3 (1.76%) Microsoft Azure
Communications & Networking
1 26 (15.29%) Network Security
2 20 (11.76%) TCP/IP
3 12 (7.06%) Intrusion Detection
4 10 (5.88%) LAN
5 9 (5.29%) WAN
6 8 (4.71%) Firewall
6 8 (4.71%) Internet
7 7 (4.12%) NAS
7 7 (4.12%) SAN
8 6 (3.53%) DHCP
8 6 (3.53%) VPN
9 5 (2.94%) Wi-Fi
10 4 (2.35%) DNS
10 4 (2.35%) Ethernet
11 3 (1.76%) TETRA
12 2 (1.18%) Cisco IPT
13 1 (0.59%) SNMP
13 1 (0.59%) VLAN
13 1 (0.59%) VoIP
13 1 (0.59%) Wireshark
Database & Business Intelligence
1 20 (11.76%) SQL Server
2 18 (10.59%) SQL Server 2008
3 13 (7.65%) SQL Server 2014
4 12 (7.06%) Data Warehouse
4 12 (7.06%) SQL Server 2005
4 12 (7.06%) SQL Server 2012
4 12 (7.06%) SQL Server 2016
5 9 (5.29%) Amazon RDS
5 9 (5.29%) InfluxDB
6 5 (2.94%) Hadoop
6 5 (2.94%) Looker
7 4 (2.35%) Oracle Database
8 2 (1.18%) Oracle Exadata
8 2 (1.18%) SAP BW
8 2 (1.18%) SAP HANA
8 2 (1.18%) SQL Server Reporting Services
9 1 (0.59%) BusinessObjects Business Intelligence
9 1 (0.59%) Oracle Reports
9 1 (0.59%) SQL Server Analysis Services
9 1 (0.59%) SQL Server Integration Services
Development Applications
1 6 (3.53%) SQL Server Management Studio (SSMS)
2 5 (2.94%) Fiddler
General
1 28 (16.47%) Finance
2 6 (3.53%) Retail
3 4 (2.35%) Telecoms
4 3 (1.76%) Legal
4 3 (1.76%) Manufacturing
5 2 (1.18%) Advertising
5 2 (1.18%) Aerospace
5 2 (1.18%) Banking
5 2 (1.18%) Pharmaceutical
6 1 (0.59%) Investment Banking
6 1 (0.59%) Law
6 1 (0.59%) Publishing
Job Titles
1 34 (20.00%) Analyst
2 15 (8.82%) Service Manager
3 13 (7.65%) Developer
4 12 (7.06%) Security Analyst
4 12 (7.06%) SOC Analyst
4 12 (7.06%) SQL Developer
5 11 (6.47%) IT Security Specialist
5 11 (6.47%) Operations Analyst
5 11 (6.47%) Security Operations Analyst
5 11 (6.47%) Security Specialist
6 9 (5.29%) Operations Engineer
6 9 (5.29%) Technical Engineer
6 9 (5.29%) Technical Operations Engineer
7 8 (4.71%) Head of Delivery
7 8 (4.71%) Head of Service Delivery
7 8 (4.71%) Service Desk Manager
8 7 (4.12%) Applications Support
8 7 (4.12%) Head of Engineering
9 6 (3.53%) 2nd/3rd Line Support
9 6 (3.53%) Head of Security
Libraries, Frameworks & Software Standards
1 9 (5.29%) Elastic Stack
1 9 (5.29%) Node.js
1 9 (5.29%) Web Services
2 5 (2.94%) COM
3 2 (1.18%) ISPF
4 1 (0.59%) Java EE
4 1 (0.59%) WebCenter
Miscellaneous
1 48 (28.24%) Management Information System
2 27 (15.88%) Data Centre
3 17 (10.00%) Analytical Skills
4 12 (7.06%) Freedom of Information
4 12 (7.06%) SCADA
4 12 (7.06%) Security Operations Centre
5 11 (6.47%) Cyber Attack
6 9 (5.29%) Hybrid Cloud
6 9 (5.29%) Smart Meter
7 8 (4.71%) Data Protection Act
8 6 (3.53%) Computer Science
9 4 (2.35%) Blackberry
9 4 (2.35%) Cyberthreat
9 4 (2.35%) Driving Licence
10 2 (1.18%) Algorithms
10 2 (1.18%) EMC VNX
10 2 (1.18%) Enterprise Storage
10 2 (1.18%) Mainframe
10 2 (1.18%) Virtual Team
11 1 (0.59%) Thin Client
Operating Systems
1 43 (25.29%) Windows
2 28 (16.47%) Linux
3 24 (14.12%) Windows Server
4 21 (12.35%) Windows Server 2008
5 16 (9.41%) Unix
6 12 (7.06%) Windows Server 2012
7 9 (5.29%) Ubuntu
8 8 (4.71%) Windows 7
9 5 (2.94%) Apple iOS
9 5 (2.94%) Windows XP
10 4 (2.35%) Android
10 4 (2.35%) Windows Mobile
10 4 (2.35%) Windows Server 2003
11 3 (1.76%) Kali Linux
11 3 (1.76%) Solaris
12 2 (1.18%) MVS
12 2 (1.18%) Windows 10
13 1 (0.59%) Windows 8
Processes & Methodologies
1 79 (46.47%) ITIL
2 44 (25.88%) Service Delivery
3 40 (23.53%) Problem Management
4 39 (22.94%) Information Security
5 37 (21.76%) Service Management
6 30 (17.65%) Change Management
7 29 (17.06%) Cybersecurity
7 29 (17.06%) ITIL V3
8 25 (14.71%) Data Protection
8 25 (14.71%) SIEM
9 22 (12.94%) Configuration Management
10 21 (12.35%) Security Operations
11 16 (9.41%) Agile Software Development
11 16 (9.41%) DevOps
12 15 (8.82%) Business Intelligence
12 15 (8.82%) Penetration Testing
12 15 (8.82%) Validation
13 14 (8.24%) Business Continuity
13 14 (8.24%) Security Monitoring
13 14 (8.24%) Statistics
Programming Languages
1 25 (14.71%) SQL
2 15 (8.82%) Java
3 8 (4.71%) PowerShell
4 7 (4.12%) Perl
5 5 (2.94%) Python
6 2 (1.18%) ABAP
6 2 (1.18%) C
6 2 (1.18%) JCL
6 2 (1.18%) Shell Script
6 2 (1.18%) VB
7 1 (0.59%) Apex Code
7 1 (0.59%) Bash Shell
7 1 (0.59%) PHP
7 1 (0.59%) PL/SQL
7 1 (0.59%) T-SQL
7 1 (0.59%) VBScript
Qualifications
1 30 (17.65%) Degree
2 27 (15.88%) CISSP
3 15 (8.82%) Security Cleared
4 14 (8.24%) SC Cleared
5 12 (7.06%) CISM
5 12 (7.06%) ITIL Certification
6 11 (6.47%) CEH
6 11 (6.47%) GIAC
7 8 (4.71%) Master's Degree
8 5 (2.94%) ISSEP
9 4 (2.35%) ISEB
9 4 (2.35%) MOS
10 3 (1.76%) Computer Science Degree
10 3 (1.76%) Microsoft Certification
10 3 (1.76%) PCI QSA
11 2 (1.18%) Cisco Certification
11 2 (1.18%) MCSE
12 1 (0.59%) A+ Certification
12 1 (0.59%) CCNP
12 1 (0.59%) MCSA
Quality Assurance & Compliance
1 23 (13.53%) SLA
2 12 (7.06%) ISO/IEC 27001
3 10 (5.88%) PCI DSS
4 9 (5.29%) GDPR
5 5 (2.94%) NIST 800
6 3 (1.76%) QA
7 2 (1.18%) ISO/IEC 20000
8 1 (0.59%) COBIT
8 1 (0.59%) Cyber Essentials
8 1 (0.59%) Cyber Essentials PLUS
System Software
1 15 (8.82%) Active Directory
2 13 (7.65%) VMware Infrastructure
3 12 (7.06%) Snort
4 9 (5.29%) Docker
5 7 (4.12%) VMware ESXi
6 3 (1.76%) Hyper-V
7 2 (1.18%) Job Entry Subsystem
7 2 (1.18%) Time Sharing Option
Systems Management
1 12 (7.06%) Host Intrusion Detection System
1 12 (7.06%) Network Intrusion Detection System
1 12 (7.06%) QRadar
2 9 (5.29%) Consul
2 9 (5.29%) Icinga
2 9 (5.29%) Nagios
2 9 (5.29%) Puppet
3 5 (2.94%) HP Fortify
3 5 (2.94%) Nessus
4 3 (1.76%) NetBackup
4 3 (1.76%) SCCM
5 2 (1.18%) HP Data Protector
5 2 (1.18%) Oracle ZFS
5 2 (1.18%) Tivoli Storage Manager
5 2 (1.18%) vCenter Server
6 1 (0.59%) Backup Exec
6 1 (0.59%) Control-M
6 1 (0.59%) ITRS Geneos
6 1 (0.59%) Microsoft Data Protection Manager
6 1 (0.59%) SCOM
Vendors
1 33 (19.41%) Microsoft
2 16 (9.41%) VMware
3 14 (8.24%) IBM
4 12 (7.06%) Cognos
5 9 (5.29%) AppDynamics
5 9 (5.29%) HP
5 9 (5.29%) New Relic
5 9 (5.29%) Red Hat
6 7 (4.12%) Cisco
6 7 (4.12%) NetApp
7 5 (2.94%) Oracle
7 5 (2.94%) Veracode
8 4 (2.35%) SAP
8 4 (2.35%) ServiceNow
9 3 (1.76%) ArcSight
9 3 (1.76%) Citrix
9 3 (1.76%) LANDesk
9 3 (1.76%) Lotus
9 3 (1.76%) Motorola
10 2 (1.18%) 3PAR
Wolverhampton
Wipro
Posted: Yesterday
Herefordshire
Oho Group Ltd.
Salary: £55000 - £60000 per annum
Posted: 4 days ago
Hereford, Herefordshire
Evolution Recruitment Solutions
Salary: 20,000 - 30,000 + excellent benefits
Posted: 3 days ago
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + Great Benefits + Company
Posted: 4 days ago
Birmingham, West Midlands (County)
Adeptis Group
Salary: £45000 per annum
Posted: 6 days ago
Hereford, Herefordshire
360 Resourcing Solutions
Salary: £35,000 ? £45,000 per annum
Posted: 3 days ago