Dynamics CRM Job Trends in the West Midlands

Microsoft Dynamics CRM (formerly Microsoft CRM)
England > West Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring Dynamics CRM skills. It covers permanent job vacancies from the 6 months leading up to 15 June 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jun 2026
Same period 2025 Same period 2024
Rank 161 123 172
Rank change year-on-year -38 +49 +32
Permanent jobs citing Dynamics CRM 26 46 93
As % of all permanent jobs in the West Midlands 0.34% 1.52% 1.08%
As % of the Business Applications category 10.00% 13.81% 24.22%
Number of salaries quoted 16 34 66
10th Percentile £25,750 £32,000 £33,925
25th Percentile £31,188 £37,875 £54,375
Median annual salary (50th Percentile) £35,000 £58,750 £66,250
Median % change year-on-year -40.43% -11.32% -1.85%
75th Percentile £67,000 £79,688 £76,563
90th Percentile £75,000 £118,250 £91,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% -7.69%

All Business Application Skills
West Midlands

Dynamics CRM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring business application skills in the West Midlands.

Permanent vacancies with a requirement for business application skills 260 333 384
As % of all permanent jobs advertised in the West Midlands 3.41% 10.98% 4.45%
Number of salaries quoted 200 254 291
10th Percentile £30,580 £28,822 £27,300
25th Percentile £35,000 £30,580 £33,295
Median annual salary (50th Percentile) £55,000 £48,000 £51,700
Median % change year-on-year +14.58% -7.16% -13.83%
75th Percentile £83,750 £65,000 £71,250
90th Percentile £89,100 £80,000 £80,000
England median annual salary £60,000 £60,000 £56,000
% change year-on-year - +7.14% -6.67%

Dynamics CRM
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing Dynamics CRM relative to all permanent IT jobs advertised in the West Midlands.

Dynamics CRM job vacancy trend in the West Midlands

Dynamics CRM
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing Dynamics CRM.

Salary distribution trend for jobs in the West Midlands citing Dynamics CRM

Dynamics CRM
Salary Histogram in the West Midlands

Salary distribution for jobs citing Dynamics CRM in the West Midlands over the 6 months to 15 June 2026.

Salary histogram for Dynamics CRM in the West Midlands

Dynamics CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Dynamics CRM within the West Midlands region over the 6 months to 15 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire +1 7 £72,500 +93.33%
Birmingham -20 5 £41,250 -34.00% 7
Worcestershire -16 4 £26,500 -
Warwickshire -11 1 - - 4
Dynamics CRM
England

Dynamics CRM
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (11.54%) SharePoint
2 1 (3.85%) Microsoft Exchange
Applications
1 2 (7.69%) Microsoft Excel
1 2 (7.69%) Microsoft Office
1 2 (7.69%) Microsoft PowerPoint
Business Applications
1 1 (3.85%) Exchequer
1 1 (3.85%) Raiser’s Edge
Cloud Services
1 11 (42.31%) Dynamics 365
2 9 (34.62%) Power Automate
3 8 (30.77%) Azure
3 8 (30.77%) Entra ID
3 8 (30.77%) Microsoft 365
3 8 (30.77%) Power Platform
4 4 (15.38%) PowerApps
5 1 (3.85%) Azure Functions
5 1 (3.85%) Azure Logic Apps
5 1 (3.85%) IaaS
5 1 (3.85%) MailChimp
5 1 (3.85%) OCI
5 1 (3.85%) PaaS
5 1 (3.85%) SaaS
5 1 (3.85%) Salesforce Service Cloud
5 1 (3.85%) Serverless
Communications & Networking
1 4 (15.38%) Wi-Fi
2 3 (11.54%) Firewall
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) SQL Server Reporting Services
Development Applications
1 5 (19.23%) Visual Studio Code
General
1 8 (30.77%) Social Skills
2 5 (19.23%) Finance
2 5 (19.23%) Marketing
3 3 (11.54%) Manufacturing
3 3 (11.54%) Public Sector
4 2 (7.69%) Presentation Skills
4 2 (7.69%) Telecoms
5 1 (3.85%) Inclusion and Diversity
Job Titles
1 9 (34.62%) CRM Developer
1 9 (34.62%) Developer
2 7 (26.92%) IT Support
3 5 (19.23%) Dynamics 365 CRM Developer
3 5 (19.23%) Dynamics 365 Developer
4 4 (15.38%) CRM Manager
4 4 (15.38%) IT Support Technician
4 4 (15.38%) IT Technician
4 4 (15.38%) Support Technician
5 3 (11.54%) Business Manager
5 3 (11.54%) Business Process Manager
5 3 (11.54%) Process Manager
5 3 (11.54%) Transformation Manager
6 2 (7.69%) Sales Executive
7 1 (3.85%) Architect
7 1 (3.85%) Consultant
7 1 (3.85%) Data Architect
7 1 (3.85%) Senior Consultant
7 1 (3.85%) Senior Functional Consultant
7 1 (3.85%) Tester
Libraries, Frameworks & Software Standards
1 6 (23.08%) .NET
2 1 (3.85%) HTML5 Canvas
Miscellaneous
1 6 (23.08%) Onboarding
2 2 (7.69%) Self-Motivation
3 1 (3.85%) Data Structures
3 1 (3.85%) Low-Code
Operating Systems
1 3 (11.54%) Windows
Processes & Methodologies
1 26 (100.00%) CRM
2 10 (38.46%) Customer Service
3 9 (34.62%) Continuous Improvement
4 6 (23.08%) Customer Insight
4 6 (23.08%) Data Cleansing
4 6 (23.08%) Problem-Solving
5 5 (19.23%) Business Intelligence
5 5 (19.23%) CI/CD
5 5 (19.23%) DevOps
5 5 (19.23%) Digital Transformation Programme
5 5 (19.23%) ITIL
5 5 (19.23%) Roadmaps
5 5 (19.23%) Technical Debt
5 5 (19.23%) User Experience
5 5 (19.23%) Workflow
6 4 (15.38%) Cybersecurity
6 4 (15.38%) Service Management
6 4 (15.38%) Stakeholder Management
6 4 (15.38%) User Acceptance Testing
7 3 (11.54%) Business Analysis
Programming Languages
1 7 (26.92%) JavaScript
2 1 (3.85%) C#
Qualifications
1 4 (15.38%) Degree
1 4 (15.38%) Microsoft Certification
2 3 (11.54%) A+ Certification
2 3 (11.54%) Network+ Certification
3 1 (3.85%) ISTQB
Quality Assurance & Compliance
1 5 (19.23%) Data Quality
2 1 (3.85%) Cyber Essentials
2 1 (3.85%) PMO
2 1 (3.85%) QA
System Software
1 7 (26.92%) Active Directory
Vendors
1 23 (88.46%) Microsoft
2 5 (19.23%) Salesforce
3 4 (15.38%) HubSpot
4 1 (3.85%) Freshdesk
4 1 (3.85%) Oracle
4 1 (3.85%) ServiceNow