Technical Support Engineer Jobs in the West Midlands

Technical Support Engineer
England > West Midlands

The median Technical Support Engineer salary in the West Midlands is £26,000 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 185 192 270
Rank change year-on-year +7 +78 +13
Permanent jobs requiring a Technical Support Engineer 10 60 3
As % of all permanent jobs advertised in the West Midlands 0.23% 0.83% 0.046%
As % of the Job Titles category 0.25% 0.88% 0.051%
Number of salaries quoted 4 50 3
10th Percentile - £27,950 £30,450
25th Percentile - £29,000 £31,875
Median annual salary (50th Percentile) £26,000 £35,000 £34,500
Median % change year-on-year -25.71% +1.45% +15.00%
75th Percentile £28,063 £38,750 £34,750
90th Percentile £31,775 £47,550 -
England median annual salary £34,500 £35,000 £35,000
% change year-on-year -1.43% - +7.69%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,993 6,831 5,921
% of permanent jobs with a recognized job title 90.03% 94.12% 90.12%
Number of salaries quoted 1,794 5,166 3,354
10th Percentile £28,822 £26,250 £30,000
25th Percentile £36,250 £35,000 £38,974
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £65,000 £63,250 £67,500
90th Percentile £78,750 £77,500 £78,750
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Technical Support Engineer in the West Midlands

Technical Support Engineer
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Technical Support Engineer in the West Midlands.

Salary trend for Technical Support Engineer in the West Midlands

Technical Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the West Midlands region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire -32 6 - - 1
Staffordshire +24 3 £26,000 -25.71% 2
Coventry - 1 £32,500 -
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 28 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 5 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Technical Support Engineer in the job title.

1 9 (90.00%) Social Skills
2 6 (60.00%) Inclusion and Diversity
2 6 (60.00%) SIEM
2 6 (60.00%) Continuous Improvement
2 6 (60.00%) Data Centre
2 6 (60.00%) Proactive Monitoring
2 6 (60.00%) Problem-Solving
2 6 (60.00%) Degree
2 6 (60.00%) VMware Infrastructure
2 6 (60.00%) Firewall
2 6 (60.00%) VMware
2 6 (60.00%) Windows
2 6 (60.00%) LAN
2 6 (60.00%) WAN
2 6 (60.00%) SLA
2 6 (60.00%) Cisco
2 6 (60.00%) Dell
2 6 (60.00%) Juniper
2 6 (60.00%) McAfee
3 3 (30.00%) Microsoft
3 3 (30.00%) Business Intelligence
3 3 (30.00%) Market Research
3 3 (30.00%) Stakeholder Engagement
3 3 (30.00%) Conversational UI
3 3 (30.00%) Chatbot
3 3 (30.00%) Process Improvement
3 3 (30.00%) Cybersecurity
3 3 (30.00%) Onboarding

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (30.00%) Chatbot
Communications & Networking
1 6 (60.00%) Firewall
1 6 (60.00%) LAN
1 6 (60.00%) WAN
General
1 9 (90.00%) Social Skills
2 6 (60.00%) Inclusion and Diversity
Miscellaneous
1 6 (60.00%) Data Centre
2 3 (30.00%) Onboarding
Operating Systems
1 6 (60.00%) Windows
Processes & Methodologies
1 6 (60.00%) Continuous Improvement
1 6 (60.00%) Proactive Monitoring
1 6 (60.00%) Problem-Solving
1 6 (60.00%) SIEM
2 3 (30.00%) Business Intelligence
2 3 (30.00%) Conversational UI
2 3 (30.00%) Cybersecurity
2 3 (30.00%) Market Research
2 3 (30.00%) Process Improvement
2 3 (30.00%) Stakeholder Engagement
Qualifications
1 6 (60.00%) Degree
Quality Assurance & Compliance
1 6 (60.00%) SLA
System Software
1 6 (60.00%) VMware Infrastructure
Vendors
1 6 (60.00%) Cisco
1 6 (60.00%) Dell
1 6 (60.00%) Juniper
1 6 (60.00%) McAfee
1 6 (60.00%) VMware
2 3 (30.00%) Microsoft