The median annual salary for a Technical Support Engineer was £32,000 in advertised job vacancies in the West Midlands during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England / West Midlands
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 210 227 208
Rank change year-on-year +17 -19  
Permanent jobs requiring a Technical Support Engineer 4 17 6
As % of all permanent IT jobs advertised in the West Midlands 0.083% 0.28% 0.12%
As % of the Job Titles category 0.086% 0.29% 0.12%
Number of salaries quoted 4 17 6
Median salary £32,000 £31,500 £28,750
Median salary % change year-on-year +1.58% +9.56%  
90% offered a salary of more than £25,350 £23,200 £24,250
10% offered a salary of more than £36,900 £35,000 £35,500
UK excluding London median salary £27,500 £32,500 £32,500
% change year-on-year -15.38% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4654 5940 4929
As % of all permanent IT job vacancies advertised in the West Midlands 96.90% 96.37% 96.65%
Number of salaries quoted 3863 4825 4220
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56%  
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Technical Support Engineer
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the West Midlands

Technical Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in the West Midlands.

Salary trend for Technical Support Engineer in the West Midlands

Technical Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Technical Support Engineer in the West Midlands over the 3 months to 30 March 2017.

Salary histogram for Technical Support Engineer in the West Midlands

Technical Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the West Midlands region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +4 3 £32,000 +5.78%
Birmingham +19 1 £39,000 +11.42%
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 30 March 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Technical Support Engineer in the job title.

1 7 (63.64%) Firewall
1 7 (63.64%) Windows
1 7 (63.64%) Microsoft
1 7 (63.64%) Active Directory
1 7 (63.64%) Windows Server
2 6 (54.55%) Windows Server 2012
2 6 (54.55%) SQL Server
2 6 (54.55%) MS Office
2 6 (54.55%) VMware
2 6 (54.55%) Hyper-V
2 6 (54.55%) Office 365
3 5 (45.45%) Acronis
3 5 (45.45%) Proofpoint
3 5 (45.45%) WatchGuard
3 5 (45.45%) SonicWALL
3 5 (45.45%) VMware Infrastructure
3 5 (45.45%) Kaspersky
3 5 (45.45%) Migration
3 5 (45.45%) Cisco
3 5 (45.45%) VLAN
3 5 (45.45%) Webroot
3 5 (45.45%) MS Excel
3 5 (45.45%) MS Exchange
3 5 (45.45%) DNS
3 5 (45.45%) Intel Security
3 5 (45.45%) Norton AntiVirus
3 5 (45.45%) Sophos
3 5 (45.45%) Blackberry Enterprise Server
3 5 (45.45%) Cisco Certification
3 5 (45.45%) Terminal Services

Technical Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (45.45%) Blackberry Enterprise Server
1 5 (45.45%) MS Exchange
1 5 (45.45%) Site Server
Applications
1 6 (54.55%) MS Office
2 5 (45.45%) MS Excel
Cloud Services
1 6 (54.55%) Office 365
2 5 (45.45%) Mimecast
Communications & Networking
1 7 (63.64%) Firewall
2 5 (45.45%) DNS
2 5 (45.45%) VLAN
3 3 (27.27%) TCP/IP
4 1 (9.09%) IPv4
4 1 (9.09%) IPv6
4 1 (9.09%) LDAP
4 1 (9.09%) NAS
4 1 (9.09%) OSPF
4 1 (9.09%) RIP
4 1 (9.09%) SAN
4 1 (9.09%) SSL
4 1 (9.09%) Wi-Fi
Database & Business Intelligence
1 6 (54.55%) SQL Server
General
1 4 (36.36%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (18.18%) EDI
Miscellaneous
1 1 (9.09%) Life Science
1 1 (9.09%) Linux Command Line
Operating Systems
1 7 (63.64%) Windows
1 7 (63.64%) Windows Server
2 6 (54.55%) Windows Server 2012
3 5 (45.45%) Windows Server 2003
4 1 (9.09%) Linux
4 1 (9.09%) Mac OS X
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 5 (45.45%) Migration
1 5 (45.45%) Server Building
2 2 (18.18%) Data Security
2 2 (18.18%) Information Security
3 1 (9.09%) Change Control
3 1 (9.09%) ERP
3 1 (9.09%) Mathematics
3 1 (9.09%) Project Management
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 5 (45.45%) Cisco Certification
System Software
1 7 (63.64%) Active Directory
2 6 (54.55%) Hyper-V
3 5 (45.45%) Terminal Services
3 5 (45.45%) VMware Infrastructure
Systems Management
1 5 (45.45%) Norton AntiVirus
Vendors
1 7 (63.64%) Microsoft
2 6 (54.55%) VMware
3 5 (45.45%) Acronis
3 5 (45.45%) arcserve
3 5 (45.45%) Cisco
3 5 (45.45%) Cyberoam
3 5 (45.45%) Intel Security
3 5 (45.45%) Kaspersky
3 5 (45.45%) Proofpoint
3 5 (45.45%) SonicWALL
3 5 (45.45%) Sophos
3 5 (45.45%) Symantec
3 5 (45.45%) WatchGuard
3 5 (45.45%) Webroot
4 1 (9.09%) Citrix
4 1 (9.09%) Dell
4 1 (9.09%) EqualLogic
4 1 (9.09%) NetApp