Technical Support Engineer Jobs in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £34,500 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 460 458 733
Rank change year-on-year -2 +275 +158
Permanent jobs requiring a Technical Support Engineer 207 416 195
As % of all permanent jobs advertised in England 0.44% 0.49% 0.21%
As % of the Job Titles category 0.49% 0.52% 0.23%
Number of salaries quoted 147 351 116
10th Percentile £27,750 £25,000 £28,500
25th Percentile £30,500 £28,000 £31,250
Median annual salary (50th Percentile) £34,500 £35,000 £35,000
Median % change year-on-year -1.43% - +7.69%
75th Percentile £46,250 £41,537 £46,000
90th Percentile £53,500 £50,000 £51,750
UK median annual salary £34,500 £35,000 £35,000
% change year-on-year -1.43% - +7.69%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 42,028 80,606 84,581
% of permanent jobs with a recognized job title 90.33% 94.48% 91.54%
Number of salaries quoted 24,667 60,286 53,585
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,435 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,991 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Technical Support Engineer
Job Vacancy Trend in England

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 4 May 2025.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +43 60 £42,000 +20.00% 37
South West +92 40 £31,000 -12.68% 13
North of England +31 31 £31,625 -2.69% 23
London +108 29 £34,500 -13.75% 33
East of England +49 24 £37,500 - 16
Midlands -18 23 £38,750 +10.71% 26
Yorkshire +56 18 £30,500 -6.15% 9
East Midlands +10 13 £40,000 +45.45% 16
North West +10 13 £47,250 +57.50% 10
West Midlands +4 10 £26,000 -25.71% 8
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 79 (38.16%) Problem-Solving
2 75 (36.23%) Social Skills
3 57 (27.54%) Customer Service
4 53 (25.60%) Firewall
4 53 (25.60%) Windows
5 47 (22.71%) Degree
6 41 (19.81%) Linux
6 41 (19.81%) Microsoft
7 36 (17.39%) Windows Server
8 33 (15.94%) Microsoft 365
9 30 (14.49%) CRM
10 24 (11.59%) HND
11 23 (11.11%) JIRA
11 23 (11.11%) Security Cleared
11 23 (11.11%) Continuous Improvement
12 22 (10.63%) Test Automation
13 21 (10.14%) Hyper-V
13 21 (10.14%) SC Cleared
13 21 (10.14%) VMware
13 21 (10.14%) SharePoint
13 21 (10.14%) Cisco Certification
14 20 (9.66%) Salesforce
14 20 (9.66%) B2B
14 20 (9.66%) Telecoms
14 20 (9.66%) Mentoring
14 20 (9.66%) Presentation Skills
14 20 (9.66%) Satnav
14 20 (9.66%) Scenario Testing
15 19 (9.18%) VMware Infrastructure
15 19 (9.18%) HNC

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (10.14%) SharePoint
2 7 (3.38%) Microsoft Exchange
3 5 (2.42%) Kinematics
4 1 (0.48%) Confluence
Applications
1 13 (6.28%) Microsoft Excel
2 9 (4.35%) Microsoft Office
3 8 (3.86%) SOLIDWORKS
4 3 (1.45%) AutoCAD
4 3 (1.45%) Chatbot
5 1 (0.48%) Autodesk Inventor
5 1 (0.48%) Microsoft PowerPoint
5 1 (0.48%) MS Visio
Business Applications
1 4 (1.93%) Dynamics NAV
Cloud Services
1 33 (15.94%) Microsoft 365
2 13 (6.28%) Azure
3 12 (5.80%) OneDrive
4 4 (1.93%) AWS
5 2 (0.97%) Entra ID
5 2 (0.97%) GCP
6 1 (0.48%) Amazon CloudWatch
6 1 (0.48%) Azure ExpressRoute
6 1 (0.48%) Azure Monitor
6 1 (0.48%) IaaS
Communications & Networking
1 53 (25.60%) Firewall
2 18 (8.70%) DNS
2 18 (8.70%) VPN
3 15 (7.25%) WAN
4 13 (6.28%) Wi-Fi
5 11 (5.31%) DHCP
5 11 (5.31%) VSAT
6 10 (4.83%) LAN
7 6 (2.90%) Remote Desktop
8 5 (2.42%) Unified Communications
9 4 (1.93%) MPLS
10 3 (1.45%) VLAN
11 2 (0.97%) 4G
11 2 (0.97%) SAN
11 2 (0.97%) TCP/IP
12 1 (0.48%) HTTP
12 1 (0.48%) SD-WAN
12 1 (0.48%) VoIP
Database & Business Intelligence
1 11 (5.31%) MySQL
2 4 (1.93%) Metabase
3 3 (1.45%) SQL Server
4 1 (0.48%) NoSQL
Development Applications
1 23 (11.11%) JIRA
General
1 75 (36.23%) Social Skills
2 20 (9.66%) Presentation Skills
2 20 (9.66%) Telecoms
3 15 (7.25%) Manufacturing
4 12 (5.80%) Analytical Skills
5 10 (4.83%) Retail
6 9 (4.35%) Aerospace
7 8 (3.86%) Aeronautics
7 8 (3.86%) Aviation
7 8 (3.86%) Finance
7 8 (3.86%) Inclusion and Diversity
8 7 (3.38%) Back Office
9 6 (2.90%) Legal
10 5 (2.42%) French Language
10 5 (2.42%) German Language
10 5 (2.42%) Organisational Skills
11 2 (0.97%) Advertising
11 2 (0.97%) Automotive
11 2 (0.97%) Health Technology
12 1 (0.48%) Local Government
Libraries, Frameworks & Software Standards
1 2 (0.97%) Software Packaging
2 1 (0.48%) ServiceStack
Miscellaneous
1 20 (9.66%) Satnav
2 16 (7.73%) Driving Licence
3 13 (6.28%) Self-Motivation
4 7 (3.38%) Data Centre
5 4 (1.93%) CCTV
5 4 (1.93%) Linux Command Line
5 4 (1.93%) Private Cloud
6 3 (1.45%) Analytical Mindset
6 3 (1.45%) Onboarding
7 2 (0.97%) Fibre Optics
7 2 (0.97%) Life Science
8 1 (0.48%) Client/Server
8 1 (0.48%) Cloud Native
8 1 (0.48%) CMDB
8 1 (0.48%) Hybrid Cloud
8 1 (0.48%) IoT
8 1 (0.48%) NHS
8 1 (0.48%) PACS
8 1 (0.48%) PlayStation
8 1 (0.48%) Smart Meter
Operating Systems
1 53 (25.60%) Windows
2 41 (19.81%) Linux
3 36 (17.39%) Windows Server
4 16 (7.73%) Windows 10
5 8 (3.86%) Mac OS
5 8 (3.86%) Windows Server 2019
6 3 (1.45%) Windows Server 2016
7 2 (0.97%) Unix
Processes & Methodologies
1 79 (38.16%) Problem-Solving
2 57 (27.54%) Customer Service
3 30 (14.49%) CRM
4 23 (11.11%) Continuous Improvement
5 22 (10.63%) Test Automation
6 20 (9.66%) B2B
6 20 (9.66%) Mentoring
6 20 (9.66%) Scenario Testing
7 13 (6.28%) ITIL
8 11 (5.31%) Commercial Awareness
8 11 (5.31%) Password Management
8 11 (5.31%) Project Delivery
8 11 (5.31%) Project Management
9 10 (4.83%) Kalman Filter
9 10 (4.83%) Proactive Management
9 10 (4.83%) Statistics
9 10 (4.83%) Web Filtering
10 9 (4.35%) CAD
11 8 (3.86%) ERP
11 8 (3.86%) Lean Manufacturing
Programming Languages
1 19 (9.18%) SQL
2 11 (5.31%) PL/SQL
3 8 (3.86%) VB
4 5 (2.42%) Python
5 4 (1.93%) C++
6 1 (0.48%) Go
6 1 (0.48%) Java
Qualifications
1 47 (22.71%) Degree
2 24 (11.59%) HND
3 23 (11.11%) Security Cleared
4 21 (10.14%) Cisco Certification
4 21 (10.14%) SC Cleared
5 19 (9.18%) CCNA
5 19 (9.18%) HNC
6 18 (8.70%) JNCIA
7 5 (2.42%) Microsoft Certification
8 4 (1.93%) A+ Certification
8 4 (1.93%) Dell Certification
8 4 (1.93%) MCP
9 1 (0.48%) CCNP
9 1 (0.48%) ITIL Certification
9 1 (0.48%) JNCIP
Quality Assurance & Compliance
1 16 (7.73%) SLA
2 4 (1.93%) Accessibility
3 2 (0.97%) COSHH
4 1 (0.48%) Cyber Essentials
System Software
1 21 (10.14%) Hyper-V
2 19 (9.18%) Active Directory
2 19 (9.18%) VMware Infrastructure
3 5 (2.42%) VMware ESXi
4 2 (0.97%) Virtual Machines
5 1 (0.48%) Docker
Systems Management
1 5 (2.42%) Microsoft Intune
1 5 (2.42%) vCenter Server
2 4 (1.93%) Proxmox
3 3 (1.45%) Autotask
3 3 (1.45%) Kubernetes
Vendors
1 41 (19.81%) Microsoft
2 21 (10.14%) VMware
3 20 (9.66%) Salesforce
4 19 (9.18%) Cisco
5 12 (5.80%) Juniper
6 11 (5.31%) SAP
7 10 (4.83%) Dell
8 9 (4.35%) Siemens
9 6 (2.90%) McAfee
9 6 (2.90%) Ubiquiti
10 5 (2.42%) Sophos
11 3 (1.45%) Google
11 3 (1.45%) Meraki
12 2 (0.97%) Datto
12 2 (0.97%) Oracle
12 2 (0.97%) TOWER Software
12 2 (0.97%) Veeam
12 2 (0.97%) WatchGuard
13 1 (0.48%) CheckPoint