Technical Support Engineer Job Trends in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £38,500 per year, according to job vacancies posted during the 6 months leading to 18 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 236 560 441
Rank change year-on-year +324 -119 +341
Permanent jobs requiring a Technical Support Engineer 520 101 347
As % of all permanent jobs in England 0.87% 0.23% 0.52%
As % of the Job Titles category 0.95% 0.25% 0.55%
Number of salaries quoted 375 48 292
10th Percentile £28,250 £29,250 £25,025
25th Percentile £31,000 £31,250 £28,000
Median annual salary (50th Percentile) £38,500 £38,000 £34,500
Median % change year-on-year +1.32% +10.14% -8.00%
75th Percentile £46,350 £50,000 £43,375
90th Percentile £50,000 - £57,500
UK median annual salary £38,000 £38,000 £35,000
% change year-on-year - +8.57% -4.11%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 54,650 40,463 62,780
% of permanent jobs with a recognized job title 91.29% 91.38% 94.70%
Number of salaries quoted 35,243 21,304 50,139
10th Percentile £29,250 £33,500 £28,750
25th Percentile £38,208 £45,000 £39,750
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -11.29%
75th Percentile £75,000 £80,000 £75,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.33%

Technical Support Engineer
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support Engineer' in the job title relative to all permanent IT jobs advertised in England.

Technical Support Engineer job vacancy trend in England

Technical Support Engineer
Salary Trend in England

Salary distribution trend for Technical Support Engineer job vacancies in England.

Salary distribution trend for Technical Support Engineer job vacancies in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 18 February 2026.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +130 155 £39,000 -2.50% 19
South East +100 118 £36,000 -28.00% 18
West Midlands - 118 £40,000 - 10
North of England +69 107 £40,000 +31.15% 22
London +82 65 £39,000 +10.64% 11
East of England +49 46 £42,500 +11.84% 5
North West +39 42 £40,000 +31.15% 11
East Midlands +13 37 £35,000 -12.50% 9
Yorkshire +4 36 £35,000 -41.67% 9
South West +11 29 £40,000 +8.11% 2
North East - 29 £40,000 - 4
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 18 February 2026, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 170 (32.69%) Problem-Solving
2 133 (25.58%) Customer Service
3 111 (21.35%) Microsoft
4 98 (18.85%) Degree
5 66 (12.69%) Windows
6 55 (10.58%) Continuous Improvement
6 55 (10.58%) Microsoft Office
7 46 (8.85%) Customer Experience
8 44 (8.46%) Mentoring
9 43 (8.27%) Microsoft 365
10 40 (7.69%) HNC
11 38 (7.31%) Active Directory
11 38 (7.31%) Firewall
12 35 (6.73%) SQL
13 33 (6.35%) Commercial Awareness
13 33 (6.35%) Mathematics
14 30 (5.77%) CRM
15 29 (5.58%) Root Cause Analysis
16 28 (5.38%) Azure
16 28 (5.38%) Coaching
17 26 (5.00%) Linux
18 24 (4.62%) B2B
19 23 (4.42%) VMware
19 23 (4.42%) VMware Infrastructure
20 20 (3.85%) Microsoft Intune
20 20 (3.85%) Security Cleared
21 19 (3.65%) B2B Sales
21 19 (3.65%) Business Development
21 19 (3.65%) Cisco
21 19 (3.65%) Data Entry

Technical Support Engineer Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.08%) SharePoint
2 14 (2.69%) Microsoft Exchange
3 7 (1.35%) IIS
4 1 (0.19%) CMS
Applications
1 55 (10.58%) Microsoft Office
2 17 (3.27%) AutoCAD
3 14 (2.69%) Microsoft Excel
4 13 (2.50%) SOLIDWORKS
5 5 (0.96%) EPLAN
5 5 (0.96%) Windchill
6 3 (0.58%) Chatbot
6 3 (0.58%) Microsoft PowerPoint
Business Applications
1 4 (0.77%) Q-Pulse
Cloud Services
1 43 (8.27%) Microsoft 365
2 28 (5.38%) Azure
3 15 (2.88%) AWS
3 15 (2.88%) Entra ID
4 13 (2.50%) SaaS
5 6 (1.15%) IaaS
5 6 (1.15%) PaaS
6 3 (0.58%) Adobe Creative Cloud
7 2 (0.38%) Cloud Computing
7 2 (0.38%) Google Workspace
8 1 (0.19%) Amazon CloudWatch
8 1 (0.19%) Amazon EC2
8 1 (0.19%) Amazon S3
8 1 (0.19%) AWS Lambda
8 1 (0.19%) Serverless
8 1 (0.19%) Snowflake
Communications & Networking
1 38 (7.31%) Firewall
2 19 (3.65%) Wireless
3 17 (3.27%) VPN
4 16 (3.08%) DHCP
4 16 (3.08%) LAN
4 16 (3.08%) WAN
5 15 (2.88%) DNS
5 15 (2.88%) TCP/IP
6 14 (2.69%) VLAN
7 13 (2.50%) VoIP
8 12 (2.31%) VSAT
9 11 (2.12%) ADSL
9 11 (2.12%) Wi-Fi
10 9 (1.73%) Ethernet
10 9 (1.73%) Internet
10 9 (1.73%) VDSL
11 6 (1.15%) PuTTY
11 6 (1.15%) SSH
12 5 (0.96%) PBX
12 5 (0.96%) Remote Desktop
Database & Business Intelligence
1 11 (2.12%) MySQL
2 6 (1.15%) MariaDB
2 6 (1.15%) SQL Server
3 5 (0.96%) Amazon RDS
4 1 (0.19%) Data Warehouse
Development Applications
1 7 (1.35%) JIRA
General
1 177 (34.04%) Social Skills
2 60 (11.54%) Manufacturing
3 26 (5.00%) Electronics
4 23 (4.42%) Analytical Skills
5 19 (3.65%) Advertising
6 15 (2.88%) Automotive
7 14 (2.69%) Pharmaceutical
8 12 (2.31%) Organisational Skills
8 12 (2.31%) Telecoms
9 10 (1.92%) Legal
10 9 (1.73%) Aerospace
10 9 (1.73%) Retail
11 7 (1.35%) Inclusion and Diversity
12 6 (1.15%) Marketing
13 5 (0.96%) German Language
13 5 (0.96%) Presentation Skills
14 4 (0.77%) Documentation Skills
14 4 (0.77%) Italian Language
15 2 (0.38%) Avionics
15 2 (0.38%) Law
Libraries, Frameworks & Software Standards
1 6 (1.15%) .NET
2 4 (0.77%) HTML
3 1 (0.19%) CSS
3 1 (0.19%) JSON
Miscellaneous
1 76 (14.62%) Self-Motivation
2 55 (10.58%) Driving Licence
3 31 (5.96%) Renewable Energy
4 22 (4.23%) Onboarding
5 16 (3.08%) Data Centre
6 13 (2.50%) CCTV
7 8 (1.54%) Home Automation
8 6 (1.15%) Analytical Mindset
8 6 (1.15%) FMCG
8 6 (1.15%) Robotics
8 6 (1.15%) Solar Energy
9 5 (0.96%) Augmented Reality
9 5 (0.96%) NHS
9 5 (0.96%) Satnav
9 5 (0.96%) Smart Home
10 4 (0.77%) CAN bus
10 4 (0.77%) Cloud Native
10 4 (0.77%) Industrial Internet of Things
10 4 (0.77%) SCADA
11 3 (0.58%) Digital Signage
Operating Systems
1 66 (12.69%) Windows
2 26 (5.00%) Linux
3 13 (2.50%) Windows 10
4 12 (2.31%) Windows Server
5 11 (2.12%) Mac OS
6 6 (1.15%) VMS
7 1 (0.19%) Windows Server 2012
7 1 (0.19%) Windows Server 2016
Processes & Methodologies
1 170 (32.69%) Problem-Solving
2 133 (25.58%) Customer Service
3 55 (10.58%) Continuous Improvement
4 46 (8.85%) Customer Experience
5 44 (8.46%) Mentoring
6 33 (6.35%) Commercial Awareness
6 33 (6.35%) Mathematics
7 30 (5.77%) CRM
8 29 (5.58%) Root Cause Analysis
9 28 (5.38%) Coaching
10 24 (4.62%) B2B
11 19 (3.65%) B2B Sales
11 19 (3.65%) Business Development
11 19 (3.65%) Data Entry
11 19 (3.65%) Telesales
12 18 (3.46%) CAD
12 18 (3.46%) Collaborative Working
13 16 (3.08%) Test Automation
14 15 (2.88%) Service Delivery
15 14 (2.69%) Cybersecurity
Programming Languages
1 35 (6.73%) SQL
2 17 (3.27%) Python
3 12 (2.31%) PHP
3 12 (2.31%) PL/SQL
4 11 (2.12%) Ladder Logic
5 10 (1.92%) Bash
6 9 (1.73%) JavaScript
7 7 (1.35%) VBScript
8 6 (1.15%) C#
8 6 (1.15%) DCL
8 6 (1.15%) Java
8 6 (1.15%) Tcl
9 5 (0.96%) PowerShell
Qualifications
1 98 (18.85%) Degree
2 40 (7.69%) HNC
3 20 (3.85%) Security Cleared
4 13 (2.50%) CCNA
4 13 (2.50%) Cisco Certification
5 12 (2.31%) JNCIA
6 11 (2.12%) HND
7 10 (1.92%) SC Cleared
8 8 (1.54%) Computer Science Degree
8 8 (1.54%) Master's Degree
8 8 (1.54%) NVQ Level 4
9 5 (0.96%) City & Guilds
10 4 (0.77%) A+ Certification
10 4 (0.77%) Microsoft Certification
11 3 (0.58%) BPSS Clearance
11 3 (0.58%) Microsoft Certified Professional
12 2 (0.38%) PhD
13 1 (0.19%) MCSA
13 1 (0.19%) MCSE
13 1 (0.19%) Network+ Certification
Quality Assurance & Compliance
1 18 (3.46%) SLA
2 8 (1.54%) ISO/IEC 27001
3 4 (0.77%) COSHH
3 4 (0.77%) GDPR
3 4 (0.77%) GMP
3 4 (0.77%) QA
4 2 (0.38%) SOC 2
5 1 (0.19%) Accessibility
System Software
1 38 (7.31%) Active Directory
2 23 (4.42%) VMware Infrastructure
3 14 (2.69%) Hyper-V
4 2 (0.38%) Firmware
Systems Management
1 20 (3.85%) Microsoft Intune
2 5 (0.96%) FortiGate
3 4 (0.77%) Functional Safety
4 1 (0.19%) SCCM
4 1 (0.19%) Terraform
Vendors
1 111 (21.35%) Microsoft
2 23 (4.42%) VMware
3 19 (3.65%) Cisco
4 14 (2.69%) SAP
5 13 (2.50%) Veeam
6 10 (1.92%) Dell
6 10 (1.92%) Juniper
6 10 (1.92%) McAfee
7 9 (1.73%) Siemens
7 9 (1.73%) SonicWALL
8 8 (1.54%) Sage
9 7 (1.35%) Starlink
10 6 (1.15%) Oracle
10 6 (1.15%) Salesforce
11 5 (0.96%) Panasonic
11 5 (0.96%) Samsung
11 5 (0.96%) Toshiba
11 5 (0.96%) WatchGuard
12 4 (0.77%) Apple
12 4 (0.77%) HubSpot