The median annual salary for a Technical Support Engineer was £30,000 in advertised job vacancies in England during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Technical Support Engineer
UK / England
Rank 641 618 570
Rank change year-on-year -23 -48  
Permanent jobs requiring a Technical Support Engineer 193 340 391
As % of all permanent IT jobs advertised in England 0.24% 0.35% 0.39%
As % of the Job Titles category 0.25% 0.36% 0.41%
Number of salaries quoted 161 304 326
Median salary £30,000 £35,000 £32,500
Median salary % change year-on-year -14.28% +7.69%  
90% offered a salary of more than £22,500 £23,000 £23,400
10% offered a salary of more than £50,000 £47,500 £44,500
UK excluding London median salary £27,500 £32,500 £32,500
% change year-on-year -15.38% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75889 93457 96279
As % of all permanent IT job vacancies advertised in England 96.26% 96.43% 96.65%
Number of salaries quoted 63471 79007 79398
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Technical Support Engineer in England over the 3 months to 26 March 2017.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +6 93 £32,500 - 11
London +32 45 £33,250 -13.63% 9
East of England +26 25 £26,500 -29.33% 1
South West +16 9 £22,750 -12.50% 2
North West -19 9 £24,000 -11.11% 1
West Midlands +25 5 £32,000 +25.49%
East Midlands -7 4 £25,331 -36.67% 4
North East +5 2 £21,500 -6.52% 1
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 March 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Engineer in the job title.

1 203 (54.86%) Windows
2 157 (42.43%) Microsoft
3 138 (37.30%) Active Directory
4 114 (30.81%) Windows Server
5 105 (28.38%) VMware
6 97 (26.22%) Linux
7 90 (24.32%) SQL
8 74 (20.00%) Degree
9 72 (19.46%) MS Exchange
10 71 (19.19%) MS Excel
11 65 (17.57%) Cisco
12 64 (17.30%) Firewall
12 64 (17.30%) Windows Server 2012
13 61 (16.49%) Windows Server 2008
14 59 (15.95%) SQL Server
15 57 (15.41%) VMware Infrastructure
16 55 (14.86%) Microsoft Certification
17 51 (13.78%) Cisco Certification
18 47 (12.70%) TCP/IP
19 46 (12.43%) DNS
20 43 (11.62%) Hyper-V
21 41 (11.08%) Computer Science
22 40 (10.81%) Office 365
23 39 (10.54%) Windows 7
24 37 (10.00%) HTTP
24 37 (10.00%) Java
25 34 (9.19%) Unix
25 34 (9.19%) MCSE
25 34 (9.19%) Tomcat
26 33 (8.92%) ITIL

Technical Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (19.46%) MS Exchange
2 34 (9.19%) Tomcat
3 33 (8.92%) Exchange Server 2010
3 33 (8.92%) Exchange Server 2013
4 31 (8.38%) WebSphere
5 23 (6.22%) IIS
6 18 (4.86%) Apache
7 16 (4.32%) JBoss
8 15 (4.05%) Oracle SOA Suite
9 13 (3.51%) WebLogic
10 11 (2.97%) Exchange Server 2007
11 10 (2.70%) IBM Notes
12 8 (2.16%) CMS
13 6 (1.62%) SharePoint
14 5 (1.35%) Blackberry Enterprise Server
14 5 (1.35%) Site Server
15 4 (1.08%) Skype for Business
16 3 (0.81%) Elasticsearch
17 2 (0.54%) BizTalk Server
17 2 (0.54%) nginx
Applications
1 71 (19.19%) MS Excel
2 28 (7.57%) MS Office
3 4 (1.08%) MS Visio
4 3 (0.81%) MS PowerPoint
Business Applications
1 2 (0.54%) Dynamics NAV
2 1 (0.27%) Oracle EBS R12
2 1 (0.27%) Oracle Payables
2 1 (0.27%) Oracle Receivables
2 1 (0.27%) Payment Gateway
Cloud Services
1 40 (10.81%) Office 365
2 23 (6.22%) SaaS
3 8 (2.16%) Microsoft Azure
4 5 (1.35%) Mimecast
5 4 (1.08%) Amazon AWS
5 4 (1.08%) Cloud Computing
6 2 (0.54%) G Suite
6 2 (0.54%) GitHub
7 1 (0.27%) Adobe Creative Cloud
Communications & Networking
1 64 (17.30%) Firewall
2 47 (12.70%) TCP/IP
3 46 (12.43%) DNS
4 37 (10.00%) HTTP
5 31 (8.38%) WAN
6 30 (8.11%) LAN
7 29 (7.84%) Internet
8 25 (6.76%) SAN
9 21 (5.68%) FTP
10 20 (5.41%) DHCP
11 17 (4.59%) SSL
12 13 (3.51%) Wireless
13 11 (2.97%) LDAP
14 10 (2.70%) VPN
15 9 (2.43%) Intrusion Detection
15 9 (2.43%) SMTP
15 9 (2.43%) VLAN
16 8 (2.16%) SSH
16 8 (2.16%) Wi-Fi
16 8 (2.16%) Wireshark
Database & Business Intelligence
1 59 (15.95%) SQL Server
2 11 (2.97%) MySQL
3 4 (1.08%) DB2
3 4 (1.08%) SQL Server 2012
4 3 (0.81%) Big Data
4 3 (0.81%) SQL Server Reporting Services
5 2 (0.54%) Oracle Database
5 2 (0.54%) Oracle Reports
5 2 (0.54%) PostgreSQL
5 2 (0.54%) Redis
6 1 (0.27%) Crystal Reports
6 1 (0.27%) Data Warehouse
6 1 (0.27%) HDInsight
6 1 (0.27%) Power BI
6 1 (0.27%) Relational Database
6 1 (0.27%) SQL Server 2014
6 1 (0.27%) SQL Server 2016
6 1 (0.27%) SQL Server Integration Services
6 1 (0.27%) SQLPlus
6 1 (0.27%) UniData
Development Applications
1 20 (5.41%) JIRA
2 18 (4.86%) Eclipse
3 17 (4.59%) NetBeans
4 15 (4.05%) IntelliJ
4 15 (4.05%) Maven
5 8 (2.16%) Firebug
6 4 (1.08%) Git (software)
6 4 (1.08%) Visual Studio
7 3 (0.81%) Jenkins
8 1 (0.27%) Ant
8 1 (0.27%) GitLab
8 1 (0.27%) Oracle Forms
General
1 32 (8.65%) Finance
2 27 (7.30%) French Language
3 18 (4.86%) Telecoms
4 17 (4.59%) German Language
4 17 (4.59%) Spanish Language
5 12 (3.24%) Manufacturing
6 11 (2.97%) Banking
6 11 (2.97%) Italian Language
7 10 (2.70%) Portuguese Language
8 8 (2.16%) Marketing
9 3 (0.81%) Back Office
10 2 (0.54%) Arabic Language
10 2 (0.54%) Corporate Banking
10 2 (0.54%) Dutch Language
10 2 (0.54%) Law
10 2 (0.54%) Pharmaceutical
11 1 (0.27%) Japanese Language
11 1 (0.27%) Korean Language
11 1 (0.27%) Mandarin Language
11 1 (0.27%) Russian Language
Libraries, Frameworks & Software Standards
1 27 (7.30%) Web Services
2 24 (6.49%) XML
3 23 (6.22%) HTML
4 17 (4.59%) REST
5 16 (4.32%) CSS
5 16 (4.32%) SOAP
6 15 (4.05%) Java EE
6 15 (4.05%) Java SE
6 15 (4.05%) JMS
6 15 (4.05%) Spring
7 9 (2.43%) RESTful
8 8 (2.16%) JSON
8 8 (2.16%) Regular Expression
9 7 (1.89%) .NET
10 4 (1.08%) ASP.NET
10 4 (1.08%) COM
11 3 (0.81%) iOS SDK
11 3 (0.81%) SailPoint
11 3 (0.81%) Tivoli Directory Integrator
12 2 (0.54%) Sensu
Miscellaneous
1 41 (11.08%) Computer Science
2 24 (6.49%) Enterprise Software
3 21 (5.68%) Analytical Skills
4 19 (5.14%) Clustering
4 19 (5.14%) Management Information System
5 13 (3.51%) Linux Command Line
6 10 (2.70%) Data Centre
6 10 (2.70%) Driving Licence
7 8 (2.16%) Digital Media
8 6 (1.62%) Fintech
8 6 (1.62%) iPad
9 5 (1.35%) Hybrid Cloud
9 5 (1.35%) Replication
10 4 (1.08%) PKI
10 4 (1.08%) Video Conferencing
11 3 (0.81%) Client/Server
11 3 (0.81%) Life Science
12 2 (0.54%) CMDB
12 2 (0.54%) Hedge funds
12 2 (0.54%) iPhone
Operating Systems
1 203 (54.86%) Windows
2 114 (30.81%) Windows Server
3 97 (26.22%) Linux
4 64 (17.30%) Windows Server 2012
5 61 (16.49%) Windows Server 2008
6 39 (10.54%) Windows 7
7 34 (9.19%) Unix
8 28 (7.57%) Windows 10
9 25 (6.76%) Windows Server 2003
10 17 (4.59%) Windows 8
11 15 (4.05%) Android
12 13 (3.51%) Apple iOS
13 11 (2.97%) Mac OS
14 9 (2.43%) AIX
14 9 (2.43%) HPUX
14 9 (2.43%) Mac OS X
14 9 (2.43%) Solaris
14 9 (2.43%) Windows NT
15 8 (2.16%) Red Hat Enterprise Linux
16 7 (1.89%) IRIX
Processes & Methodologies
1 33 (8.92%) ITIL
2 21 (5.68%) Open Source
3 17 (4.59%) Cybersecurity
3 17 (4.59%) Data Protection
4 15 (4.05%) SOA
5 14 (3.78%) Mentoring
6 13 (3.51%) Service Management
7 12 (3.24%) CRM
7 12 (3.24%) Service Delivery
8 11 (2.97%) B2B
8 11 (2.97%) Web Development
9 10 (2.70%) Business Intelligence
9 10 (2.70%) Mathematics
10 9 (2.43%) Configuration Management
10 9 (2.43%) Data Management
10 9 (2.43%) Migration
11 8 (2.16%) DevOps
11 8 (2.16%) OWASP
11 8 (2.16%) Problem Management
11 8 (2.16%) Vulnerability Scanning
Programming Languages
1 90 (24.32%) SQL
2 37 (10.00%) Java
3 26 (7.03%) Python
4 19 (5.14%) JavaScript
5 16 (4.32%) C#
6 15 (4.05%) Perl
7 14 (3.78%) Bash Shell
8 13 (3.51%) PHP
8 13 (3.51%) Ruby
9 12 (3.24%) PowerShell
10 6 (1.62%) C++
11 5 (1.35%) VB
12 4 (1.08%) T-SQL
13 3 (0.81%) C
13 3 (0.81%) Shell Script
14 2 (0.54%) PL/SQL
15 1 (0.27%) VBScript
Qualifications
1 74 (20.00%) Degree
2 55 (14.86%) Microsoft Certification
3 51 (13.78%) Cisco Certification
4 34 (9.19%) MCSE
5 32 (8.65%) CCNA
6 14 (3.78%) MCP
6 14 (3.78%) VMware Certified Professional (VCP)
7 12 (3.24%) CompTIA Security+
7 12 (3.24%) Security+ Certification
8 11 (2.97%) CISSP
9 9 (2.43%) CEH
9 9 (2.43%) MCSA
10 7 (1.89%) MCITP
11 5 (1.35%) CCNP
11 5 (1.35%) Citrix Certification
12 4 (1.08%) Network+ Certification
12 4 (1.08%) VERITAS Certified Professional (VCP)
13 3 (0.81%) SC Cleared
13 3 (0.81%) Security Cleared
14 2 (0.54%) CCNP Voice
Quality Assurance & Compliance
1 20 (5.41%) SLA
2 3 (0.81%) ISO 9001
3 2 (0.54%) ISO/IEC 27001
4 1 (0.27%) DICOM
4 1 (0.27%) HL7
4 1 (0.27%) PCI DSS
4 1 (0.27%) QA
System Software
1 138 (37.30%) Active Directory
2 57 (15.41%) VMware Infrastructure
3 43 (11.62%) Hyper-V
4 14 (3.78%) vSphere
5 13 (3.51%) VMware ESXi
6 9 (2.43%) Virtual Desktop
7 8 (2.16%) Samba
8 7 (1.89%) VMware ESX
9 6 (1.62%) XenApp
10 5 (1.35%) Terminal Services
11 3 (0.81%) XenDesktop
12 2 (0.54%) NFS
12 2 (0.54%) Virtual Machines
13 1 (0.27%) Docker
13 1 (0.27%) Microsoft App-V
13 1 (0.27%) VMware Workstation
13 1 (0.27%) XenServer
Systems Management
1 22 (5.95%) Backup Exec
2 13 (3.51%) SCCM
3 8 (2.16%) NetBackup
4 7 (1.89%) HP Data Protector
5 6 (1.62%) Symantec Endpoint Protection
5 6 (1.62%) Tivoli Storage Manager
5 6 (1.62%) WSUS
6 5 (1.35%) McAfee ePO
6 5 (1.35%) Norton AntiVirus
7 4 (1.08%) Ansible
7 4 (1.08%) Puppet
7 4 (1.08%) Symantec Enterprise Vault
8 3 (0.81%) Cisco CUCM
8 3 (0.81%) EMC NetWorker
8 3 (0.81%) SCVMM
8 3 (0.81%) Tivoli
8 3 (0.81%) Tivoli Identity Manager
9 2 (0.54%) Cisco CME
9 2 (0.54%) Nagios
9 2 (0.54%) Rundeck
Vendors
1 157 (42.43%) Microsoft
2 105 (28.38%) VMware
3 65 (17.57%) Cisco
4 31 (8.38%) Oracle
5 29 (7.84%) Citrix
6 25 (6.76%) IBM
7 24 (6.49%) HP
8 19 (5.14%) Veritas
9 18 (4.86%) Symantec
10 16 (4.32%) EMC
10 16 (4.32%) NetApp
11 15 (4.05%) BEA
11 15 (4.05%) TIBCO
12 14 (3.78%) Veeam
13 13 (3.51%) Apple
13 13 (3.51%) arcserve
14 12 (3.24%) Intel Security
14 12 (3.24%) Sophos
15 11 (2.97%) Splunk
16 10 (2.70%) Salesforce.com
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Salary: £18000 - £23000 per annum
Posted: 17 hours ago
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