The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in West Sussex during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East / West Sussex
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 61 41 39
Rank change year-on-year -20 -2  
Permanent jobs requiring a Support Analyst 42 84 76
As % of all permanent IT jobs advertised in West Sussex 3.85% 6.56% 6.34%
As % of the Job Titles category 3.94% 6.89% 6.42%
Number of salaries quoted 40 84 66
Median salary £32,500 £35,500 £33,000
Median salary % change year-on-year -8.45% +7.57%  
90% offered a salary of more than £20,250 £21,800 £18,500
10% offered a salary of more than £40,200 £44,250 £42,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Sussex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Sussex
Permanent job vacancies with a job title containing a recognized job role 1066 1220 1183
As % of all permanent IT job vacancies advertised in West Sussex 97.71% 95.31% 98.75%
Number of salaries quoted 956 1154 1050
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% -  
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in West Sussex

Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in West Sussex.

Salary trend for Support Analyst in West Sussex

Support Analyst
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Support Analyst in West Sussex over the 3 months to 26 June 2017.

Salary histogram for Support Analyst in West Sussex

Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Sussex region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +5 13 £32,500 -8.45%
Horsham -4 10 £26,375 -29.66%
Haywards Heath -10 6 £40,000 -
Gatwick -9 4 £21,500 -38.57%
Burgess Hill +21 3 £32,000 +28.00% 1
Billingshurst - 2 £26,000 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Support Analyst in the job title.

1 47 (61.84%) Windows
2 34 (44.74%) Microsoft
3 31 (40.79%) SQL
4 27 (35.53%) Active Directory
5 24 (31.58%) Windows Server
6 22 (28.95%) ITIL
7 15 (19.74%) SCCM
7 15 (19.74%) Office 365
8 14 (18.42%) CRM
9 13 (17.11%) French Language
9 13 (17.11%) German Language
9 13 (17.11%) PowerShell
10 12 (15.79%) Hyper-V
10 12 (15.79%) Windows 7
10 12 (15.79%) Driving Licence
10 12 (15.79%) Linux
11 10 (13.16%) SaaS
11 10 (13.16%) Microsoft Office
11 10 (13.16%) SharePoint
12 9 (11.84%) HP
12 9 (11.84%) Firewall
12 9 (11.84%) Windows Server 2012
13 8 (10.53%) VMware
13 8 (10.53%) Dell
13 8 (10.53%) Cisco
13 8 (10.53%) IIS
13 8 (10.53%) SQL Server
14 7 (9.21%) MCSE
14 7 (9.21%) MS Exchange
14 7 (9.21%) Microsoft Certification

Support Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.16%) SharePoint
2 8 (10.53%) IIS
3 7 (9.21%) MS Exchange
4 2 (2.63%) Skype for Business
5 1 (1.32%) CMS
5 1 (1.32%) Exchange Server 2010
5 1 (1.32%) Exchange Server 2013
5 1 (1.32%) WordPress
Applications
1 10 (13.16%) Microsoft Office
2 4 (5.26%) Microsoft Excel
2 4 (5.26%) Spreadsheet
Business Applications
1 6 (7.89%) Dynamics CRM
2 1 (1.32%) FastStats
2 1 (1.32%) Oracle 11i
2 1 (1.32%) Oracle Applications
2 1 (1.32%) Oracle Assets
2 1 (1.32%) Oracle Cash Management
2 1 (1.32%) Oracle EBS
2 1 (1.32%) Oracle EBS R12
2 1 (1.32%) Oracle E-Business Tax
2 1 (1.32%) Oracle Financials
2 1 (1.32%) Oracle General Ledger
2 1 (1.32%) Oracle Payables
2 1 (1.32%) Oracle Receivables
2 1 (1.32%) Oracle Subledger Accounting
2 1 (1.32%) SAP CRM
Cloud Services
1 15 (19.74%) Office 365
2 10 (13.16%) SaaS
3 4 (5.26%) Microsoft Azure
4 2 (2.63%) IaaS
Communications & Networking
1 9 (11.84%) Firewall
2 6 (7.89%) LAN
2 6 (7.89%) WAN
3 4 (5.26%) TCP/IP
4 2 (2.63%) IP Telephony
4 2 (2.63%) NetScaler
4 2 (2.63%) Network Security
4 2 (2.63%) SAN
4 2 (2.63%) Skype
4 2 (2.63%) VLAN
5 1 (1.32%) DHCP
5 1 (1.32%) DNS
Database & Business Intelligence
1 8 (10.53%) SQL Server
2 3 (3.95%) DB2
3 2 (2.63%) Relational Database
4 1 (1.32%) Big Data
4 1 (1.32%) BusinessObjects
4 1 (1.32%) Hadoop
4 1 (1.32%) MySQL
4 1 (1.32%) NoSQL
4 1 (1.32%) OLAP
4 1 (1.32%) OLTP
4 1 (1.32%) Oracle Database
4 1 (1.32%) Oracle Database 11g
4 1 (1.32%) Oracle OLAP
4 1 (1.32%) Power BI
4 1 (1.32%) RDBMS
4 1 (1.32%) SQL Server 2008
4 1 (1.32%) SQL Server Reporting Services
Development Applications
1 1 (1.32%) Firebug
1 1 (1.32%) Git (software)
1 1 (1.32%) git-flow
1 1 (1.32%) JIRA
1 1 (1.32%) Talend Open Studio
1 1 (1.32%) Team Foundation Server
General
1 13 (17.11%) French Language
1 13 (17.11%) German Language
2 4 (5.26%) Retail
3 3 (3.95%) Finance
4 1 (1.32%) Games
Libraries, Frameworks & Software Standards
1 5 (6.58%) HTML
2 3 (3.95%) J2EE
3 2 (2.63%) COM
4 1 (1.32%) CSS
Miscellaneous
1 12 (15.79%) Driving Licence
2 6 (7.89%) Analytical Skills
3 5 (6.58%) Clustering
4 3 (3.95%) Enterprise Storage
4 3 (3.95%) PMI
5 2 (2.63%) Data Centre
6 1 (1.32%) Data Structures
6 1 (1.32%) EFT
6 1 (1.32%) EPoS
6 1 (1.32%) Replication
Operating Systems
1 47 (61.84%) Windows
2 24 (31.58%) Windows Server
3 12 (15.79%) Linux
3 12 (15.79%) Windows 7
4 9 (11.84%) Windows Server 2012
5 5 (6.58%) Unix
5 5 (6.58%) zOS
6 4 (5.26%) Windows 10
6 4 (5.26%) Windows Server 2008
7 2 (2.63%) Android
7 2 (2.63%) Apple iOS
7 2 (2.63%) Mac OS X
7 2 (2.63%) Windows Server 2003
Processes & Methodologies
1 22 (28.95%) ITIL
2 14 (18.42%) CRM
3 5 (6.58%) Disaster Recovery
4 4 (5.26%) Agile Software Development
4 4 (5.26%) Mentoring
4 4 (5.26%) Project Management
5 3 (3.95%) Change Control
5 3 (3.95%) Incident Management
5 3 (3.95%) Line Management
5 3 (3.95%) PRINCE2
5 3 (3.95%) Time Management
6 2 (2.63%) B2B
6 2 (2.63%) Configuration Management
6 2 (2.63%) Continuous Improvement
6 2 (2.63%) Information Security
6 2 (2.63%) Logistics
6 2 (2.63%) Problem Management
7 1 (1.32%) Kanban
7 1 (1.32%) Performance Tuning
7 1 (1.32%) User Acceptance Testing
Programming Languages
1 31 (40.79%) SQL
2 13 (17.11%) PowerShell
3 5 (6.58%) JavaScript
3 5 (6.58%) VBScript
4 3 (3.95%) Java
4 3 (3.95%) Perl
5 2 (2.63%) PHP
5 2 (2.63%) T-SQL
6 1 (1.32%) PL/SQL
Qualifications
1 7 (9.21%) MCSE
1 7 (9.21%) Microsoft Certification
2 5 (6.58%) MCITP
2 5 (6.58%) MCP
2 5 (6.58%) MCSA
2 5 (6.58%) MCTS
3 3 (3.95%) Degree
3 3 (3.95%) PMI Certification
4 1 (1.32%) ACCA
Quality Assurance & Compliance
1 6 (7.89%) SLA
2 5 (6.58%) ISO/IEC 27001
3 3 (3.95%) BS25999
3 3 (3.95%) ISO/IEC 20000
4 1 (1.32%) Data Quality
System Software
1 27 (35.53%) Active Directory
2 12 (15.79%) Hyper-V
3 6 (7.89%) VMware Infrastructure
4 2 (2.63%) XenDesktop
5 1 (1.32%) Virtual Desktop
5 1 (1.32%) vSphere
5 1 (1.32%) XenApp
Systems Management
1 15 (19.74%) SCCM
2 5 (6.58%) WSUS
3 3 (3.95%) Tivoli
3 3 (3.95%) Tivoli Storage Manager
4 2 (2.63%) AirWatch
4 2 (2.63%) Backup Exec
4 2 (2.63%) Microsoft Intune
Vendors
1 34 (44.74%) Microsoft
2 9 (11.84%) HP
3 8 (10.53%) Cisco
3 8 (10.53%) Dell
3 8 (10.53%) VMware
4 6 (7.89%) Citrix
4 6 (7.89%) Juniper
4 6 (7.89%) Oracle
5 3 (3.95%) EqualLogic
5 3 (3.95%) IBM
5 3 (3.95%) NetApp
6 2 (2.63%) Apple
6 2 (2.63%) Aruba
6 2 (2.63%) CheckPoint
6 2 (2.63%) Dell KACE
6 2 (2.63%) MobileIron
6 2 (2.63%) Salesforce.com
6 2 (2.63%) SonicWALL
7 1 (1.32%) Cognos
7 1 (1.32%) SAP
West Sussex
Ashdown IT
Salary: £35000 - £40000 per annum + substantial benefits
Posted: 6 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 14 days ago