The median annual salary for a 1st Line Support Analyst was £19,000 in advertised job vacancies in Wiltshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
First Line Support Analyst
South West / Wiltshire
Rank 66 90 -
Rank change year-on-year +24 -  
Permanent jobs requiring a 1st Line Support Analyst 10 6 0
As % of all permanent IT jobs advertised in Wiltshire 1.25% 0.55% -
As % of the Job Titles category 1.28% 0.59% -
Number of salaries quoted 10 6 0
Median salary £19,000 £22,500 -
Median salary % change year-on-year -15.55% -  
UK excluding London median salary £21,000 £20,816 £21,000
% change year-on-year +0.88% -0.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 779 1017 1086
As % of all permanent IT job vacancies advertised in Wiltshire 97.13% 93.73% 96.79%
Number of salaries quoted 669 918 878
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £24,000 £24,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in Wiltshire

1st Line Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Wiltshire.

Salary trend for 1st Line Support Analyst in Wiltshire

1st Line Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Wiltshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +14 7 £19,000 -15.55%
Swindon - 4 £21,750 -
1st Line Support Analyst
South West

1st Line Support Analyst Skill Set
Top 20 Related IT Skills in Wiltshire

For the 6 months to 26 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 1st Line Support Analyst in the job title.

1 9 (69.23%) MS Excel
2 8 (61.54%) MS Office
2 8 (61.54%) Microsoft
3 7 (53.85%) SC Cleared
3 7 (53.85%) Security Cleared
4 6 (46.15%) SLA
5 5 (38.46%) Internet
5 5 (38.46%) Statistics
6 4 (30.77%) Windows
6 4 (30.77%) Active Directory
7 3 (23.08%) ITIL
8 2 (15.38%) Incident Management
8 2 (15.38%) CRM
9 1 (7.69%) Citrix
9 1 (7.69%) Service Management
9 1 (7.69%) Nagios
9 1 (7.69%) XenApp
9 1 (7.69%) Altiris
9 1 (7.69%) ITIL V3
9 1 (7.69%) Office 365

1st Line Support Analyst Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (69.23%) MS Excel
2 8 (61.54%) MS Office
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 5 (38.46%) Internet
Operating Systems
1 4 (30.77%) Windows
Processes & Methodologies
1 5 (38.46%) Statistics
2 3 (23.08%) ITIL
3 2 (15.38%) CRM
3 2 (15.38%) Incident Management
4 1 (7.69%) ITIL V3
4 1 (7.69%) Service Management
Qualifications
1 7 (53.85%) SC Cleared
1 7 (53.85%) Security Cleared
Quality Assurance & Compliance
1 6 (46.15%) SLA
System Software
1 4 (30.77%) Active Directory
2 1 (7.69%) XenApp
Systems Management
1 1 (7.69%) Nagios
Vendors
1 8 (61.54%) Microsoft
2 1 (7.69%) Altiris
2 1 (7.69%) Citrix