Period
to 20 September 2018

The median annual salary for a Desktop Support was £22,750 in advertised job vacancies in Wiltshire during the 6 months to 20 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
South West > Wiltshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 115 100 88
Rank change year-on-year -15 -12 +35
Permanent jobs requiring a Desktop Support 18 18 44
As % of all permanent IT jobs advertised in Wiltshire 1.02% 1.17% 2.39%
As % of the Job Titles category 1.06% 1.19% 2.44%
Number of salaries quoted 16 8 42
Wiltshire median annual salary £22,750 £25,500 £30,000
Median salary % change year-on-year -10.78% -15.00% +11.11%
10th Percentile £18,500 £25,000 £23,500
90th Percentile £38,000 £30,425 £35,000
South West median annual salary £27,000 £25,000 £27,000
% change year-on-year +8.00% -7.41% +12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1,702 1,507 1,804
% of permanent IT jobs with a recognized job title 96.43% 97.54% 97.83%
Number of salaries quoted 1,482 1,307 1,558
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £25,750 £23,650 £23,500
90th Percentile £61,175 £60,000 £57,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Desktop Support
Job Vacancy Trend in Wiltshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Desktop Support in Wiltshire

Desktop Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Wiltshire.

Salary trend for Desktop Support in Wiltshire

Desktop Support
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Desktop Support in Wiltshire over the 6 months to 20 September 2018.

Salary histogram for Desktop Support in Wiltshire

Desktop Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Wiltshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +3 16 £20,750 -18.63% 1
Trowbridge - 1 £27,500 -
Desktop Support
South West

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 20 September 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Desktop Support in the job title.

1 18 (100.00%) Windows
2 11 (61.11%) Active Directory
3 10 (55.56%) Windows 7
4 8 (44.44%) Microsoft
4 8 (44.44%) Microsoft Office
5 7 (38.89%) TCP/IP
6 6 (33.33%) Office 365
6 6 (33.33%) Windows 10
7 5 (27.78%) Service Delivery
7 5 (27.78%) Symantec
7 5 (27.78%) ITIL
8 4 (22.22%) IBM Notes
8 4 (22.22%) Java
8 4 (22.22%) McAfee
8 4 (22.22%) Norton AntiVirus
8 4 (22.22%) Microsoft Certification
8 4 (22.22%) Adobe
8 4 (22.22%) SLA
8 4 (22.22%) Lotus
8 4 (22.22%) Acrobat
8 4 (22.22%) Internet
8 4 (22.22%) Incident Management
9 3 (16.67%) DBS Check
9 3 (16.67%) Windows Server
9 3 (16.67%) Service Management
9 3 (16.67%) Management Information System
9 3 (16.67%) LAN
10 2 (11.11%) WLAN
10 2 (11.11%) C
10 2 (11.11%) DHCP

Desktop Support Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) IBM Notes
2 1 (5.56%) Skype for Business
Applications
1 8 (44.44%) Microsoft Office
2 4 (22.22%) Acrobat
3 1 (5.56%) Photoshop
Cloud Services
1 6 (33.33%) Office 365
Communications & Networking
1 7 (38.89%) TCP/IP
2 4 (22.22%) Internet
3 3 (16.67%) LAN
4 2 (11.11%) DHCP
4 2 (11.11%) DNS
4 2 (11.11%) WLAN
5 1 (5.56%) Skype
5 1 (5.56%) VPN
5 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
Development Applications
1 1 (5.56%) Git (software)
1 1 (5.56%) MSI
1 1 (5.56%) Team Foundation Server
1 1 (5.56%) Visual Studio
General
1 2 (11.11%) Back Office
1 2 (11.11%) Billing
2 1 (5.56%) Legal
2 1 (5.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) .NET Framework
1 1 (5.56%) Entity Framework
1 1 (5.56%) JSON
1 1 (5.56%) REST
1 1 (5.56%) SOAP
1 1 (5.56%) Universal Windows Platform
1 1 (5.56%) WPF
1 1 (5.56%) XML
Miscellaneous
1 3 (16.67%) Management Information System
2 2 (11.11%) Data Centre
2 2 (11.11%) Self-Motivation
3 1 (5.56%) Computer Science
3 1 (5.56%) Driving Licence
Operating Systems
1 18 (100.00%) Windows
2 10 (55.56%) Windows 7
3 6 (33.33%) Windows 10
4 3 (16.67%) Windows Server
5 1 (5.56%) Windows 8
5 1 (5.56%) Windows Server 2008
5 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 5 (27.78%) ITIL
1 5 (27.78%) Service Delivery
2 4 (22.22%) Incident Management
3 3 (16.67%) Service Management
4 2 (11.11%) Break/Fix
4 2 (11.11%) Information Security
4 2 (11.11%) Mobile Device Management
4 2 (11.11%) Problem-Solving
4 2 (11.11%) Software Deployment
5 1 (5.56%) Application Discovery
5 1 (5.56%) Business Analysis
5 1 (5.56%) Customer Requirements
5 1 (5.56%) Tech Ops
Programming Languages
1 4 (22.22%) Java
2 2 (11.11%) C
3 1 (5.56%) C#
3 1 (5.56%) PowerShell
3 1 (5.56%) SQL
3 1 (5.56%) VB
Qualifications
1 4 (22.22%) Microsoft Certification
2 3 (16.67%) DBS Check
3 1 (5.56%) Degree
3 1 (5.56%) MCDST
3 1 (5.56%) MCP
3 1 (5.56%) MCSE
3 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 4 (22.22%) SLA
2 1 (5.56%) QA
System Software
1 11 (61.11%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) VMware Infrastructure
Systems Management
1 4 (22.22%) Norton AntiVirus
2 2 (11.11%) SCCM
3 1 (5.56%) Symantec Endpoint Protection
Vendors
1 8 (44.44%) Microsoft
2 5 (27.78%) Symantec
3 4 (22.22%) Adobe
3 4 (22.22%) Lotus
3 4 (22.22%) McAfee
4 2 (11.11%) CA
4 2 (11.11%) Intel
4 2 (11.11%) VMware
5 1 (5.56%) Cisco
5 1 (5.56%) Dell
5 1 (5.56%) HP