Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Wiltshire
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 52 53 52
Rank change year-on-year +1 -1 -12
Permanent jobs citing SLA 82 77 73
As % of all permanent IT jobs advertised in Wiltshire 4.59% 5.01% 4.34%
As % of the Quality Assurance & Compliance category 30.94% 38.31% 31.60%
Number of salaries quoted 71 69 75
Wiltshire median annual salary £42,500 £40,000 £30,000
Median salary % change year-on-year +6.25% +33.33% -20.00%
10th Percentile £21,250 £22,900 £20,500
90th Percentile £45,000 £46,500 £45,000
South West median annual salary £33,000 £36,000 £32,500
% change year-on-year -8.33% +10.77% -9.72%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wiltshire
Permanent vacancies with a requirement for quality assurance or compliance skills 265 201 231
As % of all permanent IT jobs advertised in Wiltshire 14.85% 13.08% 13.74%
Number of salaries quoted 236 182 212
Wiltshire median annual salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88% -5.56%
10th Percentile £26,000 £27,025 £22,500
90th Percentile £73,000 £57,500 £65,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -2.44%

SLA
Job Vacancy Trend in Wiltshire

Job postings citing SLA as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for SLA in Wiltshire

SLA
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Wiltshire.

Salary trend for SLA in Wiltshire

SLA
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing SLA in Wiltshire over the 6 months to 12 December 2018.

Salary histogram for SLA in Wiltshire

SLA
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wiltshire region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury -2 41 £42,500 -
Swindon -6 26 £35,608 -30.52% 3
Chippenham -11 9 £30,250 - 4
Corsham - 1 £33,500 -
SLA
South West

For the 6 months to 12 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region with a requirement for SLA.

1 54 (65.85%) Service Management
2 51 (62.20%) LAN
3 50 (60.98%) WAN
4 49 (59.76%) Cisco
5 46 (56.10%) Cisco Certification
6 45 (54.88%) Capacity Management
7 44 (53.66%) Incident Management
8 41 (50.00%) VMware
9 40 (48.78%) CCNP
9 40 (48.78%) Nagios
10 38 (46.34%) Python
10 38 (46.34%) VMware Infrastructure
10 38 (46.34%) Security Patching
11 37 (45.12%) Network Monitoring
11 37 (45.12%) Cisco LMS
11 37 (45.12%) Opsview
11 37 (45.12%) NX-OS
11 37 (45.12%) Root Cause Analysis
11 37 (45.12%) Cisco Nexus
11 37 (45.12%) Cisco IOS
11 37 (45.12%) Wireshark
11 37 (45.12%) VSS/SourceSafe
11 37 (45.12%) BGP
11 37 (45.12%) EIGRP
12 30 (36.59%) Security Cleared
13 26 (31.71%) SC Cleared
14 24 (29.27%) DV Cleared
15 15 (18.29%) Service Delivery
16 13 (15.85%) Active Directory
16 13 (15.85%) ITIL

SLA
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.88%) IBM Notes
2 2 (2.44%) CMS
3 1 (1.22%) Apache
3 1 (1.22%) Confluence
3 1 (1.22%) Tomcat
Applications
1 5 (6.10%) Microsoft Office
2 4 (4.88%) Acrobat
3 2 (2.44%) Microsoft Excel
3 2 (2.44%) Microsoft PowerPoint
Business Applications
1 8 (9.76%) Siebel CRM
Cloud Services
1 2 (2.44%) Microsoft Azure
Communications & Networking
1 51 (62.20%) LAN
2 50 (60.98%) WAN
3 37 (45.12%) BGP
3 37 (45.12%) Cisco IOS
3 37 (45.12%) Cisco Nexus
3 37 (45.12%) EIGRP
3 37 (45.12%) NX-OS
3 37 (45.12%) Wireshark
4 6 (7.32%) TCP/IP
5 5 (6.10%) Wireless
5 5 (6.10%) WLAN
6 4 (4.88%) Internet
7 2 (2.44%) DSL
8 1 (1.22%) DHCP
8 1 (1.22%) DNS
8 1 (1.22%) VoIP
Database & Business Intelligence
1 8 (9.76%) Oracle BI EE
2 2 (2.44%) BODI
2 2 (2.44%) BusinessObjects
2 2 (2.44%) BusinessObjects Business Intelligence
2 2 (2.44%) BusinessObjects Web Intelligence
2 2 (2.44%) Data Warehouse
2 2 (2.44%) Lumira
2 2 (2.44%) Oracle Database
2 2 (2.44%) Oracle Database 12c
2 2 (2.44%) SAP Data Services
2 2 (2.44%) SQLPlus
Development Applications
1 37 (45.12%) VSS/SourceSafe
2 2 (2.44%) Toad
3 1 (1.22%) Bitbucket
3 1 (1.22%) Git (software)
3 1 (1.22%) Jenkins
3 1 (1.22%) JIRA
General
1 8 (9.76%) Marketing
2 4 (4.88%) Finance
3 2 (2.44%) Billing
3 2 (2.44%) Electronics
3 2 (2.44%) Manufacturing
3 2 (2.44%) Telecoms
4 1 (1.22%) Games
4 1 (1.22%) Local Government
4 1 (1.22%) Retail
Job Titles
1 41 (50.00%) Network Engineer
2 11 (13.41%) Analyst
3 8 (9.76%) Application Development Manager
3 8 (9.76%) Applications Development Manager
3 8 (9.76%) Applications Manager
3 8 (9.76%) Development Manager
3 8 (9.76%) Development Team Manager
4 7 (8.54%) Service Analyst
4 7 (8.54%) Service Desk Analyst
4 7 (8.54%) Support Engineer
5 6 (7.32%) IT Support
6 5 (6.10%) Infrastructure Engineer
7 4 (4.88%) Deskside Engineer
7 4 (4.88%) Deskside Support
7 4 (4.88%) Deskside Support Engineer
7 4 (4.88%) Desktop Support
7 4 (4.88%) Junior
7 4 (4.88%) Junior Network Engineer
8 3 (3.66%) 2nd Line Engineer
8 3 (3.66%) Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (9.76%) .NET
1 8 (9.76%) Middleware
1 8 (9.76%) Oracle Fusion
2 1 (1.22%) Spring
2 1 (1.22%) Spring Boot
Miscellaneous
1 8 (9.76%) Analytical Skills
1 8 (9.76%) Self-Motivation
2 5 (6.10%) Renewable Energy
3 4 (4.88%) Data Centre
4 1 (1.22%) CMDB
4 1 (1.22%) Driving Licence
Operating Systems
1 12 (14.63%) Windows
2 6 (7.32%) Windows 7
3 2 (2.44%) Windows 10
3 2 (2.44%) Windows 8
4 1 (1.22%) CentOS
4 1 (1.22%) Linux
4 1 (1.22%) Red Hat Enterprise Linux
4 1 (1.22%) Ubuntu
Processes & Methodologies
1 54 (65.85%) Service Management
2 45 (54.88%) Capacity Management
3 44 (53.66%) Incident Management
4 38 (46.34%) Security Patching
5 37 (45.12%) Network Monitoring
5 37 (45.12%) Root Cause Analysis
6 15 (18.29%) Service Delivery
7 13 (15.85%) ITIL
8 8 (9.76%) Agile Software Development
8 8 (9.76%) CRM
8 8 (9.76%) E-business
8 8 (9.76%) Problem Management
9 7 (8.54%) ITSM
10 5 (6.10%) Compliance Audit
10 5 (6.10%) Continuous Improvement
10 5 (6.10%) Infrastructure Engineering
11 4 (4.88%) Business Intelligence
12 3 (3.66%) Problem-Solving
13 2 (2.44%) Configuration Management
13 2 (2.44%) ETL
Programming Languages
1 38 (46.34%) Python
2 5 (6.10%) Java
3 2 (2.44%) PL/SQL
3 2 (2.44%) SQL
4 1 (1.22%) Bash Shell
4 1 (1.22%) Perl
4 1 (1.22%) Ruby
Qualifications
1 46 (56.10%) Cisco Certification
2 40 (48.78%) CCNP
3 30 (36.59%) Security Cleared
4 26 (31.71%) SC Cleared
5 24 (29.27%) DV Cleared
6 8 (9.76%) CCNA
7 6 (7.32%) Microsoft Certification
8 4 (4.88%) Degree
9 2 (2.44%) ISEB
9 2 (2.44%) MCP
9 2 (2.44%) MCSA
9 2 (2.44%) MCSE
10 1 (1.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (7.32%) PCI DSS
2 2 (2.44%) Government Security Classifications
3 1 (1.22%) ISO/IEC 20000
3 1 (1.22%) QA
System Software
1 38 (46.34%) VMware Infrastructure
2 13 (15.85%) Active Directory
Systems Management
1 40 (48.78%) Nagios
2 37 (45.12%) Cisco LMS
2 37 (45.12%) Opsview
3 4 (4.88%) Norton AntiVirus
4 2 (2.44%) Cacti
5 1 (1.22%) FreeIPA
5 1 (1.22%) Puppet
Vendors
1 49 (59.76%) Cisco
2 41 (50.00%) VMware
3 12 (14.63%) Oracle
4 8 (9.76%) Ivanti
4 8 (9.76%) Microsoft
4 8 (9.76%) Siebel
5 4 (4.88%) Adobe
5 4 (4.88%) Lotus
5 4 (4.88%) McAfee
5 4 (4.88%) SAP
5 4 (4.88%) Symantec
6 3 (3.66%) Red Hat
7 2 (2.44%) Citrix
7 2 (2.44%) SolarWinds
8 1 (1.22%) Atlassian
8 1 (1.22%) BT
8 1 (1.22%) Remedy
8 1 (1.22%) ServiceNow