Period
to 25 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 March 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Wiltshire
6 months to
25 Mar 2019
Same period 2018 Same period 2017
Rank 55 50 42
Rank change year-on-year -5 -8 +5
Permanent jobs citing SLA 73 79 81
As % of all permanent IT jobs advertised in Wiltshire 4.29% 5.15% 5.26%
As % of the Quality Assurance & Compliance category 27.24% 37.98% 38.94%
Number of salaries quoted 58 81 82
Wiltshire median annual salary £32,000 £42,500 £36,750
Median salary % change year-on-year -24.71% +15.65% +5.00%
10th Percentile £21,000 £30,000 £21,025
90th Percentile £53,750 £53,750 £45,000
South West median annual salary £30,250 £36,750 £30,000
% change year-on-year -17.69% +22.50% -7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wiltshire
Permanent vacancies with a requirement for quality assurance or compliance skills 268 208 208
As % of all permanent IT jobs advertised in Wiltshire 15.74% 13.56% 13.51%
Number of salaries quoted 224 189 183
Wiltshire median annual salary £45,000 £40,000 £40,382
Median salary % change year-on-year +12.50% -0.95% -4.98%
10th Percentile £26,250 £29,600 £22,700
90th Percentile £81,250 £57,500 £62,500
South West median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25% -3.61%

SLA
Job Vacancy Trend in Wiltshire

Job postings citing SLA as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for SLA in Wiltshire

SLA
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Wiltshire.

Salary trend for SLA in Wiltshire

SLA
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing SLA in Wiltshire over the 6 months to 25 March 2019.

Salary histogram for SLA in Wiltshire

SLA
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wiltshire region over the 6 months to 25 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +4 39 £28,000 -46.67%
Salisbury -22 13 £42,500 +11.84%
Chippenham -3 11 £22,500 -57.14% 1
Corsham -13 1 £52,500 +59.09%
SLA
South West

For the 6 months to 25 March 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region with a requirement for SLA.

1 31 (42.47%) Service Management
2 28 (38.36%) LAN
3 27 (36.99%) WAN
4 25 (34.25%) Windows
5 23 (31.51%) Cisco
6 21 (28.77%) Security Cleared
7 20 (27.40%) Capacity Management
7 20 (27.40%) Active Directory
8 18 (24.66%) Cisco Certification
9 17 (23.29%) Microsoft
9 17 (23.29%) ITIL
10 16 (21.92%) Service Delivery
11 15 (20.55%) Incident Management
11 15 (20.55%) SC Cleared
12 14 (19.18%) Analytical Skills
13 13 (17.81%) Marketing
13 13 (17.81%) DV Cleared
13 13 (17.81%) Self-Motivation
14 11 (15.07%) Continuous Improvement
15 10 (13.70%) Renewable Energy
15 10 (13.70%) CCNP
15 10 (13.70%) Microsoft Office
16 9 (12.33%) CCNA
16 9 (12.33%) ITSM
16 9 (12.33%) Finance
16 9 (12.33%) VMware
16 9 (12.33%) Security Patching
17 8 (10.96%) Windows 7
17 8 (10.96%) VMware Infrastructure
17 8 (10.96%) Cisco IOS

SLA
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.22%) IBM Notes
2 5 (6.85%) CMS
3 1 (1.37%) Apache
3 1 (1.37%) Confluence
3 1 (1.37%) Tomcat
Applications
1 10 (13.70%) Microsoft Office
2 6 (8.22%) Acrobat
3 5 (6.85%) MS Visio
4 2 (2.74%) Microsoft Excel
4 2 (2.74%) Microsoft PowerPoint
Business Applications
1 3 (4.11%) Siebel CRM
Cloud Services
1 1 (1.37%) Office 365
Communications & Networking
1 28 (38.36%) LAN
2 27 (36.99%) WAN
3 8 (10.96%) BGP
3 8 (10.96%) Cisco IOS
3 8 (10.96%) EIGRP
3 8 (10.96%) NX-OS
3 8 (10.96%) TCP/IP
3 8 (10.96%) Wireshark
4 7 (9.59%) Cisco Nexus
4 7 (9.59%) Wireless
4 7 (9.59%) WLAN
5 6 (8.22%) Internet
6 5 (6.85%) Intranet
6 5 (6.85%) VPN
7 2 (2.74%) DSL
7 2 (2.74%) PABX
7 2 (2.74%) Unified Communications
Database & Business Intelligence
1 5 (6.85%) BODI
1 5 (6.85%) BusinessObjects
1 5 (6.85%) BusinessObjects Business Intelligence
1 5 (6.85%) BusinessObjects Web Intelligence
1 5 (6.85%) Data Warehouse
1 5 (6.85%) Lumira
1 5 (6.85%) Oracle Database
1 5 (6.85%) Oracle Database 12c
1 5 (6.85%) SAP Data Services
1 5 (6.85%) SQLPlus
2 3 (4.11%) Oracle BI EE
Development Applications
1 7 (9.59%) VSS/SourceSafe
2 5 (6.85%) Toad
3 1 (1.37%) Bitbucket
3 1 (1.37%) Git (software)
3 1 (1.37%) Jenkins
3 1 (1.37%) JIRA
General
1 13 (17.81%) Marketing
2 9 (12.33%) Finance
3 4 (5.48%) Billing
4 2 (2.74%) Electronics
4 2 (2.74%) Manufacturing
4 2 (2.74%) Retail
4 2 (2.74%) Telecoms
5 1 (1.37%) Games
Job Titles
1 21 (28.77%) Analyst
2 14 (19.18%) Network Engineer
3 12 (16.44%) Service Analyst
3 12 (16.44%) Service Desk Analyst
4 10 (13.70%) Support Engineer
5 9 (12.33%) IT Support
6 8 (10.96%) Desktop Support
6 8 (10.96%) Support Analyst
7 6 (8.22%) Deskside Engineer
7 6 (8.22%) Deskside Support
7 6 (8.22%) Deskside Support Engineer
7 6 (8.22%) Infrastructure Engineer
7 6 (8.22%) Junior
7 6 (8.22%) Junior Network Engineer
7 6 (8.22%) Service Manager
8 5 (6.85%) Break Fix Engineer
8 5 (6.85%) IMAC Engineer
8 5 (6.85%) IT Analyst
8 5 (6.85%) SAP BusinessObjects (BO) Developer
8 5 (6.85%) Senior SAP BusinessObjects Developer
Libraries, Frameworks & Software Standards
1 3 (4.11%) .NET
1 3 (4.11%) Middleware
1 3 (4.11%) Oracle Fusion
2 1 (1.37%) Spring
2 1 (1.37%) Spring Boot
Miscellaneous
1 14 (19.18%) Analytical Skills
2 13 (17.81%) Self-Motivation
3 10 (13.70%) Renewable Energy
4 6 (8.22%) Data Centre
4 6 (8.22%) Driving Licence
5 2 (2.74%) AS400
6 1 (1.37%) CMDB
6 1 (1.37%) EPoS
Operating Systems
1 25 (34.25%) Windows
2 8 (10.96%) Windows 7
3 4 (5.48%) Windows 10
4 3 (4.11%) Linux
5 2 (2.74%) Apple iOS
5 2 (2.74%) Windows 8
6 1 (1.37%) CentOS
6 1 (1.37%) Red Hat Enterprise Linux
6 1 (1.37%) Ubuntu
6 1 (1.37%) Windows Server
Processes & Methodologies
1 31 (42.47%) Service Management
2 20 (27.40%) Capacity Management
3 17 (23.29%) ITIL
4 16 (21.92%) Service Delivery
5 15 (20.55%) Incident Management
6 11 (15.07%) Continuous Improvement
7 9 (12.33%) ITSM
7 9 (12.33%) Security Patching
8 8 (10.96%) Network Monitoring
8 8 (10.96%) Root Cause Analysis
9 7 (9.59%) Business Intelligence
9 7 (9.59%) Compliance Audit
10 6 (8.22%) Asset Management
10 6 (8.22%) Infrastructure Engineering
11 5 (6.85%) Break/Fix
11 5 (6.85%) Change Control
11 5 (6.85%) Data Visualisation
11 5 (6.85%) Decision-Making
11 5 (6.85%) Server Monitoring
11 5 (6.85%) Visualisation
Programming Languages
1 8 (10.96%) Python
2 7 (9.59%) Java
3 5 (6.85%) PL/SQL
3 5 (6.85%) SQL
4 1 (1.37%) Bash Shell
4 1 (1.37%) Perl
4 1 (1.37%) Ruby
Qualifications
1 21 (28.77%) Security Cleared
2 18 (24.66%) Cisco Certification
3 15 (20.55%) SC Cleared
4 13 (17.81%) DV Cleared
5 10 (13.70%) CCNP
6 9 (12.33%) CCNA
7 8 (10.96%) Microsoft Certification
8 6 (8.22%) Degree
9 2 (2.74%) ISEB
9 2 (2.74%) MCP
9 2 (2.74%) MCSA
9 2 (2.74%) MCSE
10 1 (1.37%) ITIL Certification
10 1 (1.37%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (10.96%) PCI DSS
2 1 (1.37%) QA
System Software
1 20 (27.40%) Active Directory
2 8 (10.96%) VMware Infrastructure
Systems Management
1 8 (10.96%) Cisco LMS
1 8 (10.96%) Nagios
1 8 (10.96%) Opsview
2 6 (8.22%) Norton AntiVirus
3 1 (1.37%) Cisco Prime
3 1 (1.37%) FreeIPA
3 1 (1.37%) Puppet
Vendors
1 23 (31.51%) Cisco
2 17 (23.29%) Microsoft
3 9 (12.33%) VMware
4 8 (10.96%) Oracle
5 7 (9.59%) SAP
6 6 (8.22%) Adobe
6 6 (8.22%) Lotus
6 6 (8.22%) McAfee
6 6 (8.22%) Symantec
7 3 (4.11%) Ivanti
7 3 (4.11%) Siebel
8 2 (2.74%) IBM
8 2 (2.74%) Red Hat
9 1 (1.37%) Atlassian