Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Wolverhampton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Wolverhampton
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 31 27 36
Rank change year-on-year -4 +9 -13
Permanent jobs citing Service Management 6 1 3
As % of all permanent IT jobs advertised in Wolverhampton 3.05% 0.74% 1.35%
As % of the Processes & Methodologies category 3.30% 0.83% 1.75%
Number of salaries quoted 5 1 3
Wolverhampton median annual salary £32,500 £36,500 £21,000
Median salary % change year-on-year -10.96% +73.81% -12.50%
10th Percentile £31,250 £32,250 £20,500
90th Percentile £50,250 £40,750 £21,500
West Midlands median annual salary £46,059 £45,000 £47,500
% change year-on-year +2.35% -5.26% -5.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wolverhampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Wolverhampton
Permanent vacancies with a requirement for process or methodology skills 182 120 171
As % of all permanent IT jobs advertised in Wolverhampton 92.39% 88.24% 76.68%
Number of salaries quoted 132 99 145
Wolverhampton median annual salary £34,500 £35,000 £36,500
Median salary % change year-on-year -1.43% -4.11% +1.39%
10th Percentile £26,000 £21,250 £23,000
90th Percentile £61,200 £57,500 £57,500
West Midlands median annual salary £41,000 £42,000 £41,500
% change year-on-year -2.38% +1.20% +3.75%

Service Management
Job Vacancy Trend in Wolverhampton

Job postings citing Service Management as a percentage of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Service Management in Wolverhampton

Service Management
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Wolverhampton.

Salary trend for Service Management in Wolverhampton

Service Management
Salary Histogram in Wolverhampton

The salary distribution of IT jobs citing Service Management in Wolverhampton over the 6 months to 16 January 2018.

Salary histogram for Service Management in Wolverhampton

For the 6 months to 16 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wolverhampton region with a requirement for Service Management.

1 6 (100.00%) ITIL
1 6 (100.00%) Service Delivery
2 5 (83.33%) Incident Management
3 4 (66.67%) Problem Management
3 4 (66.67%) Microsoft Office
3 4 (66.67%) Change Management
3 4 (66.67%) Microsoft Excel
3 4 (66.67%) Process Improvement
3 4 (66.67%) Coaching
3 4 (66.67%) Time Management
4 2 (33.33%) SLA
5 1 (16.67%) Six Sigma
5 1 (16.67%) Business Intelligence
5 1 (16.67%) ITSM
5 1 (16.67%) Finance
5 1 (16.67%) Matrix Management
5 1 (16.67%) SaaS
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Business Process Modelling

Service Management
Co-occurring IT Skills in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Excel
1 4 (66.67%) Microsoft Office
Cloud Services
1 1 (16.67%) SaaS
General
1 1 (16.67%) Finance
Job Titles
1 4 (66.67%) Incident and Problem Manager
1 4 (66.67%) Incident Manager
1 4 (66.67%) Major Incident Manager
1 4 (66.67%) Problem Manager
2 1 (16.67%) Delivery Manager
2 1 (16.67%) Service Desk Team Leader
2 1 (16.67%) Service Manager
2 1 (16.67%) Services Delivery Manager
2 1 (16.67%) Team Leader
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) Service Delivery
2 5 (83.33%) Incident Management
3 4 (66.67%) Change Management
3 4 (66.67%) Coaching
3 4 (66.67%) Problem Management
3 4 (66.67%) Process Improvement
3 4 (66.67%) Time Management
4 1 (16.67%) Business Intelligence
4 1 (16.67%) Business Process Modelling
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) ITSM
4 1 (16.67%) Matrix Management
4 1 (16.67%) Six Sigma
Quality Assurance & Compliance
1 2 (33.33%) SLA