Hybrid/Remote Customer Service Executive Job Trends

Customer Service Executive
UK > Work from Home

The median Customer Service Executive salary for remote/hybrid work is £29,000 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 360 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Executive 1 0 0
As % of all permanent jobs with remote/hybrid work options 0.007% - -
As % of the Job Titles category 0.007% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £29,500 - -
90th Percentile - - -
UK median annual salary £29,000 - -

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,035 15,855 20,818
% of permanent jobs with a recognized job title 93.60% 96.10% 95.94%
Number of salaries quoted 9,122 9,591 17,045
10th Percentile £30,000 £35,000 £35,664
25th Percentile £42,000 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £61,500 £60,000
Median % change year-on-year -2.44% +2.50% -4.00%
75th Percentile £78,750 £80,000 £78,750
90th Percentile £97,500 £98,474 £96,539
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Customer Service Executive Skill Set
Top 4 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 11 January 2026, Customer Service Executive job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Customer Service Executive in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) Degree
1 1 (100.00%) Order Management
1 1 (100.00%) Problem-Solving

Customer Service Executive Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Advertising
Miscellaneous
1 1 (100.00%) Blog
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Order Management
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) Degree