The median annual salary for a 1st Line Support Analyst was £21,000 in advertised job vacancies in Yorkshire during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / Yorkshire
Rank 222 238 252
Rank change year-on-year +16 +14  
Permanent jobs requiring a 1st Line Support Analyst 10 20 20
As % of all permanent IT jobs advertised in Yorkshire 0.19% 0.31% 0.27%
As % of the Job Titles category 0.19% 0.32% 0.28%
Number of salaries quoted 10 19 15
Median salary £21,000 £21,000 £20,000
Median salary % change year-on-year - +5.00%  
UK excluding London median salary £21,000 £20,816 £21,000
% change year-on-year +0.88% -0.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5238 6320 7247
As % of all permanent IT job vacancies advertised in Yorkshire 97.67% 97.23% 98.13%
Number of salaries quoted 4557 5252 5855
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in Yorkshire

1st Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Yorkshire.

Salary trend for 1st Line Support Analyst in Yorkshire

1st Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Yorkshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire +13 8 £21,000 -2.32%
West Yorkshire +24 2 £17,500 -16.66% 2
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support Analyst in the job title.

1 37 (92.50%) Active Directory
1 37 (92.50%) Windows
2 33 (82.50%) Microsoft
3 28 (70.00%) ITIL
4 22 (55.00%) Windows Server
5 21 (52.50%) MS Office
6 18 (45.00%) VMware
6 18 (45.00%) VMware Infrastructure
7 17 (42.50%) MS Exchange
8 16 (40.00%) MS Excel
9 15 (37.50%) SLA
10 14 (35.00%) Windows 7
11 13 (32.50%) Bomgar
12 12 (30.00%) Windows 10
12 12 (30.00%) SCCM
12 12 (30.00%) Time Management
12 12 (30.00%) Microsoft Virtual Server
13 6 (15.00%) Windows XP
13 6 (15.00%) SQL
14 4 (10.00%) VoIP
14 4 (10.00%) Citrix
14 4 (10.00%) Windows Server 2008
14 4 (10.00%) Windows Vista
15 3 (7.50%) Telecoms
15 3 (7.50%) NHS
15 3 (7.50%) SAN
15 3 (7.50%) T-SQL
15 3 (7.50%) VBScript
15 3 (7.50%) .NET
15 3 (7.50%) SQL Server

1st Line Support Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (42.50%) MS Exchange
Applications
1 21 (52.50%) MS Office
2 16 (40.00%) MS Excel
Communications & Networking
1 4 (10.00%) VoIP
2 3 (7.50%) SAN
3 2 (5.00%) VPN
4 1 (2.50%) DNS
4 1 (2.50%) TCP/IP
Database & Business Intelligence
1 3 (7.50%) SQL Server
General
1 3 (7.50%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.50%) .NET
1 3 (7.50%) ASP.NET
Miscellaneous
1 3 (7.50%) NHS
2 2 (5.00%) Analytical Skills
Operating Systems
1 37 (92.50%) Windows
2 22 (55.00%) Windows Server
3 14 (35.00%) Windows 7
4 12 (30.00%) Windows 10
5 6 (15.00%) Windows XP
6 4 (10.00%) Windows Server 2008
6 4 (10.00%) Windows Vista
7 2 (5.00%) Mac OS X
7 2 (5.00%) Windows 8
7 2 (5.00%) Windows Server 2003
7 2 (5.00%) Windows Server 2012
Processes & Methodologies
1 28 (70.00%) ITIL
2 12 (30.00%) Time Management
3 2 (5.00%) Trend Analysis
4 1 (2.50%) Service Management
Programming Languages
1 6 (15.00%) SQL
2 3 (7.50%) C#
2 3 (7.50%) JavaScript
2 3 (7.50%) T-SQL
2 3 (7.50%) VBScript
Qualifications
1 2 (5.00%) ITIL Foundation Certificate
2 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 15 (37.50%) SLA
System Software
1 37 (92.50%) Active Directory
2 18 (45.00%) VMware Infrastructure
3 12 (30.00%) Microsoft Virtual Server
4 1 (2.50%) Hyper-V
Systems Management
1 12 (30.00%) SCCM
2 2 (5.00%) Backup Exec
2 2 (5.00%) DameWare
2 2 (5.00%) OpenView
2 2 (5.00%) OVSD
2 2 (5.00%) ServiceCenter
Vendors
1 33 (82.50%) Microsoft
2 18 (45.00%) VMware
3 13 (32.50%) Bomgar
4 4 (10.00%) Citrix
5 2 (5.00%) HP
5 2 (5.00%) Symantec
6 1 (2.50%) Avaya
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 4 days ago