The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
England / Yorkshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 182 215 239
Rank change year-on-year +33 +24  
Permanent jobs citing ITSM 48 22 19
As % of all permanent IT jobs advertised in Yorkshire 0.89% 0.39% 0.28%
As % of the Processes & Methodologies category 0.97% 0.43% 0.31%
Number of salaries quoted 42 21 12
Median salary £30,000 £45,000 £42,500
Median salary % change year-on-year -33.33% +5.88%  
90% offered a salary of more than £19,300 £25,000 £25,350
10% offered a salary of more than £56,500 £57,500 £49,650
UK excluding London median salary £47,000 £42,500 £42,500
% change year-on-year +10.58% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 4957 5098 6097
As % of all permanent IT job vacancies advertised in Yorkshire 91.41% 89.83% 89.25%
Number of salaries quoted 4168 4252 4993
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £30,000 £29,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Yorkshire.

Salary trend for ITSM in Yorkshire

ITSM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing ITSM in Yorkshire over the 3 months to 23 June 2017.

Salary histogram for ITSM in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +25 33 £40,250 -10.55% 2
East Yorkshire -9 4 £19,000 -24.00%
North Yorkshire - 4 £28,750 - 1
South Yorkshire -15 1 - -
ITSM
England

For the 6 months to 23 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for ITSM.

1 72 (82.76%) ITIL
2 58 (66.67%) Service Management
3 28 (32.18%) Windows
4 25 (28.74%) Finance
5 23 (26.44%) Microsoft
5 23 (26.44%) ITIL Certification
6 19 (21.84%) Active Directory
6 19 (21.84%) Change Management
7 16 (18.39%) Service Delivery
7 16 (18.39%) Project Management
7 16 (18.39%) Cisco
8 14 (16.09%) Analytical Skills
9 11 (12.64%) Microsoft Office
9 11 (12.64%) Mentoring
9 11 (12.64%) Agile Software Development
10 10 (11.49%) PRINCE2
10 10 (11.49%) SLA
10 10 (11.49%) MS Exchange
10 10 (11.49%) IT Strategy
11 9 (10.34%) VPN
11 9 (10.34%) Microsoft Certification
11 9 (10.34%) PowerShell
12 8 (9.20%) Release Management
12 8 (9.20%) SCCM
12 8 (9.20%) Incident Management
12 8 (9.20%) Enterprise Architecture
12 8 (9.20%) Degree
12 8 (9.20%) DevOps
12 8 (9.20%) ITIL V3
12 8 (9.20%) Continuous Improvement

ITSM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.49%) MS Exchange
2 2 (2.30%) SharePoint
3 1 (1.15%) Exchange Server 2010
Applications
1 11 (12.64%) Microsoft Office
2 1 (1.15%) Microsoft Excel
2 1 (1.15%) MS Visio
Business Applications
1 2 (2.30%) Remedy ITSM
2 1 (1.15%) Salesforce.com CRM
Cloud Services
1 5 (5.75%) Office 365
2 3 (3.45%) Microsoft Azure
3 2 (2.30%) Amazon AWS
4 1 (1.15%) SaaS
Communications & Networking
1 9 (10.34%) VPN
2 8 (9.20%) Wi-Fi
3 6 (6.90%) Cisco IOS
4 5 (5.75%) Cisco Nexus
4 5 (5.75%) Wireshark
5 3 (3.45%) SAN
6 2 (2.30%) LAN
6 2 (2.30%) WAN
7 1 (1.15%) DNS
7 1 (1.15%) Firewall
7 1 (1.15%) Internet
Database & Business Intelligence
1 2 (2.30%) Big Data
1 2 (2.30%) SQL Server
2 1 (1.15%) Crystal Reports
Development Applications
1 3 (3.45%) Git (software)
1 3 (3.45%) JIRA
General
1 25 (28.74%) Finance
2 6 (6.90%) Publishing
3 3 (3.45%) Banking
3 3 (3.45%) Legal
3 3 (3.45%) Telecoms
4 1 (1.15%) Law
4 1 (1.15%) Manufacturing
4 1 (1.15%) Marketing
Job Titles
1 16 (18.39%) Analyst
2 12 (13.79%) Service Manager
3 9 (10.34%) Desktop Support
3 9 (10.34%) Release Manager
4 8 (9.20%) Change and Release Manager
4 8 (9.20%) Change Manager
5 7 (8.05%) 2nd Line Engineer
5 7 (8.05%) Architect
5 7 (8.05%) Network Engineer
5 7 (8.05%) Support Engineer
6 6 (6.90%) 1st Line Support
6 6 (6.90%) Applications Support
6 6 (6.90%) Desktop Engineer
6 6 (6.90%) Project Manager
6 6 (6.90%) Support Analyst
6 6 (6.90%) Support Technician
6 6 (6.90%) Team Leader
7 5 (5.75%) 3rd Line Support
7 5 (5.75%) Applications Support Analyst
7 5 (5.75%) IT Manager
Libraries, Frameworks & Software Standards
1 3 (3.45%) JSON
2 1 (1.15%) COM
2 1 (1.15%) ODBC
2 1 (1.15%) Visualforce
Miscellaneous
1 14 (16.09%) Analytical Skills
2 6 (6.90%) Blackberry
2 6 (6.90%) RSA SecurID
2 6 (6.90%) Smartphone
3 4 (4.60%) CMDB
3 4 (4.60%) Fintech
4 3 (3.45%) Mobile Banking
4 3 (3.45%) N-Tier
5 2 (2.30%) Data Centre
5 2 (2.30%) Management Information System
5 2 (2.30%) NHS
Operating Systems
1 28 (32.18%) Windows
2 7 (8.05%) Android
2 7 (8.05%) Windows Server
3 6 (6.90%) Apple iOS
3 6 (6.90%) Mac OS X
3 6 (6.90%) Windows XP
4 5 (5.75%) Windows 7
4 5 (5.75%) Windows 8
5 3 (3.45%) Windows 10
5 3 (3.45%) Windows Server 2008
6 2 (2.30%) Linux
7 1 (1.15%) Unix
Processes & Methodologies
1 72 (82.76%) ITIL
2 58 (66.67%) Service Management
3 19 (21.84%) Change Management
4 16 (18.39%) Project Management
4 16 (18.39%) Service Delivery
5 11 (12.64%) Agile Software Development
5 11 (12.64%) Mentoring
6 10 (11.49%) IT Strategy
6 10 (11.49%) PRINCE2
7 8 (9.20%) Continuous Improvement
7 8 (9.20%) DevOps
7 8 (9.20%) Enterprise Architecture
7 8 (9.20%) Incident Management
7 8 (9.20%) ITIL V3
7 8 (9.20%) Release Management
7 8 (9.20%) Scrum
8 7 (8.05%) People Management
8 7 (8.05%) Programme Management
9 6 (6.90%) Mobile Device Management
9 6 (6.90%) Software Distribution
Programming Languages
1 9 (10.34%) PowerShell
2 3 (3.45%) Java
2 3 (3.45%) VBScript
3 1 (1.15%) Apex Code
3 1 (1.15%) C
3 1 (1.15%) JavaScript
3 1 (1.15%) Shell Script
3 1 (1.15%) SQL
3 1 (1.15%) T-SQL
Qualifications
1 23 (26.44%) ITIL Certification
2 9 (10.34%) Microsoft Certification
3 8 (9.20%) Degree
4 7 (8.05%) MCDST
5 6 (6.90%) A+ Certification
5 6 (6.90%) CCNA
5 6 (6.90%) Cisco Certification
5 6 (6.90%) MCITP
6 5 (5.75%) CCNP
6 5 (5.75%) CCSA
6 5 (5.75%) CCSE
6 5 (5.75%) JNCIA
6 5 (5.75%) JNCIP
7 3 (3.45%) SC Cleared
7 3 (3.45%) Security Cleared
8 1 (1.15%) ITIL Foundation Certificate
8 1 (1.15%) MCSA
8 1 (1.15%) MCSE
Quality Assurance & Compliance
1 10 (11.49%) SLA
2 2 (2.30%) ISO/IEC 27001
2 2 (2.30%) PMO
3 1 (1.15%) Sarbanes-Oxley
System Software
1 19 (21.84%) Active Directory
2 5 (5.75%) VMware Infrastructure
3 2 (2.30%) Hyper-V
4 1 (1.15%) Terminal Services
4 1 (1.15%) Virtual Desktop
Systems Management
1 8 (9.20%) SCCM
2 6 (6.90%) WSUS
3 2 (2.30%) DameWare
3 2 (2.30%) Icinga
3 2 (2.30%) Opscode Chef
3 2 (2.30%) Puppet
3 2 (2.30%) vRealize
Vendors
1 23 (26.44%) Microsoft
2 16 (18.39%) Cisco
3 7 (8.05%) HP
3 7 (8.05%) Juniper
4 6 (6.90%) Apple
4 6 (6.90%) Citrix
4 6 (6.90%) LANDesk
5 5 (5.75%) Aruba
5 5 (5.75%) CheckPoint
5 5 (5.75%) Extreme Networks
5 5 (5.75%) F5
5 5 (5.75%) Meraki
5 5 (5.75%) Ubiquiti
5 5 (5.75%) VMware
6 4 (4.60%) ServiceNow
7 3 (3.45%) IBM
7 3 (3.45%) IBM Sterling
8 2 (2.30%) Oracle
8 2 (2.30%) Remedy
8 2 (2.30%) Salesforce.com
Leeds
Piksel
Salary: Highly Competitive
Posted: 8 hours ago
York
Piksel
Salary: Highly Competitive
Posted: 9 hours ago
Bradford
Bradford Council
Salary: £17,772 pa - £36,379 pa
Posted: 4 days ago