The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / Yorkshire
Rank 199 219 209
Rank change year-on-year +20 -10  
Permanent jobs citing ITSM 38 32 59
As % of all permanent IT jobs advertised in Yorkshire 0.72% 0.49% 0.79%
As % of the Processes & Methodologies category 0.79% 0.56% 0.88%
Number of salaries quoted 33 27 47
Median salary £46,000 £38,500 £45,000
Median salary % change year-on-year +19.48% -14.44%  
90% offered a salary of more than £26,500 £26,400 £26,000
10% offered a salary of more than £61,000 £60,000 £52,500
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 4796 5741 6687
As % of all permanent IT job vacancies advertised in Yorkshire 90.63% 88.26% 90.05%
Number of salaries quoted 4176 4756 5366
Median salary £44,500 £42,000 £40,000
Median salary % change year-on-year +5.95% +5.00%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Yorkshire

ITSM
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Yorkshire.

Salary trend for ITSM in Yorkshire

ITSM
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing ITSM in Yorkshire over the 3 months to 26 March 2017.

Salary histogram for ITSM in Yorkshire

ITSM
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Yorkshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +41 33 £46,750 +33.57% 2
North Yorkshire +7 3 £51,000 -15.00%
South Yorkshire +8 1 £20,000 -65.21% 1
East Yorkshire -5 1 £25,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for ITSM.

1 54 (85.71%) ITIL
2 49 (77.78%) Service Management
3 27 (42.86%) Finance
4 18 (28.57%) Change Management
5 16 (25.40%) ITIL Certification
6 14 (22.22%) Microsoft
6 14 (22.22%) ITIL V3
7 12 (19.05%) SLA
8 11 (17.46%) Project Management
9 10 (15.87%) MS Excel
10 9 (14.29%) Windows
10 9 (14.29%) Service Delivery
11 8 (12.70%) Release Management
11 8 (12.70%) DevOps
11 8 (12.70%) Analytical Skills
12 7 (11.11%) Continuous Improvement
12 7 (11.11%) Degree
12 7 (11.11%) PRINCE2
12 7 (11.11%) Stakeholder Management
13 6 (9.52%) SharePoint
13 6 (9.52%) Cisco
13 6 (9.52%) Incident Management
13 6 (9.52%) ServiceNow
13 6 (9.52%) Ticket Management
14 5 (7.94%) Mentoring
14 5 (7.94%) VMware Infrastructure
14 5 (7.94%) VMware
14 5 (7.94%) Agile Software Development
14 5 (7.94%) MS Office
14 5 (7.94%) Oracle

ITSM
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.52%) SharePoint
2 3 (4.76%) MS Exchange
3 1 (1.59%) Exchange Server 2007
3 1 (1.59%) Exchange Server 2010
Applications
1 10 (15.87%) MS Excel
2 5 (7.94%) MS Office
3 4 (6.35%) MS Visio
4 3 (4.76%) MS PowerPoint
5 1 (1.59%) MS Project
Business Applications
1 3 (4.76%) Remedy ITSM
2 1 (1.59%) Salesforce.com CRM
Cloud Services
1 3 (4.76%) Amazon AWS
1 3 (4.76%) Microsoft Azure
2 1 (1.59%) SaaS
Communications & Networking
1 2 (3.17%) LAN
1 2 (3.17%) SAN
1 2 (3.17%) Telepresence
1 2 (3.17%) VPN
1 2 (3.17%) WAN
1 2 (3.17%) Wi-Fi
2 1 (1.59%) DHCP
2 1 (1.59%) TCP/IP
Database & Business Intelligence
1 3 (4.76%) Big Data
2 1 (1.59%) Crystal Reports
2 1 (1.59%) SQL Server
Development Applications
1 2 (3.17%) Git (software)
1 2 (3.17%) JIRA
General
1 27 (42.86%) Finance
2 4 (6.35%) Legal
3 2 (3.17%) Telecoms
4 1 (1.59%) Marketing
Job Titles
1 18 (28.57%) Analyst
2 11 (17.46%) Service Manager
3 9 (14.29%) Release Manager
4 8 (12.70%) Change and Release Manager
4 8 (12.70%) Change Manager
5 6 (9.52%) Architect
5 6 (9.52%) Consultant
5 6 (9.52%) IT Analyst
5 6 (9.52%) Service Analyst
6 5 (7.94%) IT Manager
6 5 (7.94%) IT Services Manager
6 5 (7.94%) ITIL Manager
7 4 (6.35%) Service Desk Analyst
7 4 (6.35%) Service Desk Team Leader
7 4 (6.35%) Support Analyst
7 4 (6.35%) Team Leader
8 3 (4.76%) Applications Support
8 3 (4.76%) Project Manager
8 3 (4.76%) Service Management Consultant
8 3 (4.76%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 2 (3.17%) JSON
1 2 (3.17%) Oracle Fusion
2 1 (1.59%) ODBC
2 1 (1.59%) Visualforce
Miscellaneous
1 8 (12.70%) Analytical Skills
2 3 (4.76%) Data Centre
3 1 (1.59%) Fintech
3 1 (1.59%) Management Information System
3 1 (1.59%) Video Conferencing
Operating Systems
1 9 (14.29%) Windows
2 4 (6.35%) Windows 7
2 4 (6.35%) Windows Server
3 3 (4.76%) Linux
3 3 (4.76%) Windows 8
4 2 (3.17%) Android
5 1 (1.59%) Windows Server 2008
Processes & Methodologies
1 54 (85.71%) ITIL
2 49 (77.78%) Service Management
3 18 (28.57%) Change Management
4 14 (22.22%) ITIL V3
5 11 (17.46%) Project Management
6 9 (14.29%) Service Delivery
7 8 (12.70%) DevOps
7 8 (12.70%) Release Management
8 7 (11.11%) Continuous Improvement
8 7 (11.11%) PRINCE2
8 7 (11.11%) Stakeholder Management
9 6 (9.52%) Incident Management
9 6 (9.52%) Ticket Management
10 5 (7.94%) Agile Software Development
10 5 (7.94%) Mentoring
11 4 (6.35%) Analytics
11 4 (6.35%) CRM
11 4 (6.35%) Disaster Recovery
11 4 (6.35%) Process Improvement
11 4 (6.35%) Scrum
Programming Languages
1 2 (3.17%) Java
1 2 (3.17%) PowerShell
1 2 (3.17%) VBScript
2 1 (1.59%) Apex Code
2 1 (1.59%) C
2 1 (1.59%) JavaScript
2 1 (1.59%) SQL
2 1 (1.59%) T-SQL
Qualifications
1 16 (25.40%) ITIL Certification
2 7 (11.11%) Degree
3 2 (3.17%) PMP
4 1 (1.59%) APMP
4 1 (1.59%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (19.05%) SLA
2 4 (6.35%) Sarbanes-Oxley
3 3 (4.76%) QA
4 2 (3.17%) ISO/IEC 27001
4 2 (3.17%) PMO
System Software
1 5 (7.94%) VMware Infrastructure
2 4 (6.35%) Active Directory
3 2 (3.17%) Hyper-V
4 1 (1.59%) Terminal Services
4 1 (1.59%) Virtual Desktop
Systems Management
1 3 (4.76%) Icinga
1 3 (4.76%) Opscode Chef
1 3 (4.76%) Puppet
1 3 (4.76%) vRealize
2 2 (3.17%) DameWare
3 1 (1.59%) SCCM
Vendors
1 14 (22.22%) Microsoft
2 6 (9.52%) Cisco
2 6 (9.52%) ServiceNow
3 5 (7.94%) Oracle
3 5 (7.94%) VMware
4 3 (4.76%) BMC
4 3 (4.76%) Dell
4 3 (4.76%) EMC
4 3 (4.76%) Remedy
5 2 (3.17%) HP
5 2 (3.17%) IBM
5 2 (3.17%) IBM Sterling
5 2 (3.17%) Juniper
5 2 (3.17%) Salesforce.com
6 1 (1.59%) iManage
Rotherham, South Yorkshire
Oscar
Salary: £25000 - £28000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Global Technology Solutions Ltd
Salary: £40000 - £45600 per annum + ben
Posted: 6 days ago
Leeds
Interquest - IQ Tech
Salary: £30000 - £38000 per annum
Posted: 20 days ago