Period
to 24 June 2019

The median annual salary for a 3rd Line Support was £35,000 in advertised job vacancies in Yorkshire during the 6 months to 24 June 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > Yorkshire
6 months to
24 Jun 2019
Same period 2018 Same period 2017
Rank 260 241 266
Rank change year-on-year -19 +25 +14
Permanent jobs requiring a 3rd Line Support 44 66 68
As % of all permanent IT jobs advertised in Yorkshire 0.58% 0.68% 0.63%
As % of the Job Titles category 0.59% 0.70% 0.65%
Number of salaries quoted 27 58 58
Yorkshire median annual salary £35,000 £35,500 £32,500
Median salary % change year-on-year -1.41% +9.23% +4.84%
10th Percentile £25,550 £27,500 £25,750
90th Percentile £47,500 £42,150 £41,250
England median annual salary £40,000 £37,500 £36,000
% change year-on-year +6.67% +4.17% -1.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 7,434 9,432 10,481
% of permanent IT jobs with a recognized job title 97.44% 97.18% 97.68%
Number of salaries quoted 6,037 7,986 8,960
Yorkshire median annual salary £42,500 £42,500 £41,500
Median salary % change year-on-year - +2.41% +3.75%
10th Percentile £24,000 £26,250 £25,000
90th Percentile £62,500 £61,250 £60,000
England median annual salary £51,500 £50,000 £47,500
% change year-on-year +3.00% +5.26% -

3rd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 3rd Line Support in Yorkshire over the 6 months to 24 June 2019.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 6 months to 24 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +22 28 £35,000 +7.69% 7
North Yorkshire -42 12 £45,000 +12.50%
South Yorkshire -8 3 £32,000 -14.67%
East Yorkshire - 1 £32,500 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 24 June 2019, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 23 (52.27%) ITIL
2 17 (38.64%) Microsoft
3 15 (34.09%) Windows
4 14 (31.82%) DHCP
4 14 (31.82%) DNS
4 14 (31.82%) VMware
5 13 (29.55%) Active Directory
5 13 (29.55%) Citrix
5 13 (29.55%) DevOps
6 12 (27.27%) Continuous Improvement
6 12 (27.27%) Cisco
6 12 (27.27%) Firewall
7 11 (25.00%) Windows Server
8 10 (22.73%) VPN
8 10 (22.73%) SQL
9 9 (20.45%) .NET
9 9 (20.45%) Linux
9 9 (20.45%) Cisco Certification
9 9 (20.45%) SLA
9 9 (20.45%) Wireless
9 9 (20.45%) VMware Infrastructure
10 8 (18.18%) Cisco ASA
10 8 (18.18%) Team Foundation Server
10 8 (18.18%) Cisco Firepower
10 8 (18.18%) MVC
10 8 (18.18%) Agile Software Development
10 8 (18.18%) jQuery
10 8 (18.18%) MPLS
10 8 (18.18%) BGP
10 8 (18.18%) CCNP

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.36%) MS Exchange
2 4 (9.09%) SharePoint
3 3 (6.82%) Exchange Server 2013
4 2 (4.55%) SharePoint 2010
4 2 (4.55%) SharePoint 2013
5 1 (2.27%) Exchange Server 2007
5 1 (2.27%) Exchange Server 2010
5 1 (2.27%) IIS
Applications
1 3 (6.82%) Microsoft Office
Business Applications
1 4 (9.09%) Magento
2 2 (4.55%) SAP ERP
2 2 (4.55%) SAP SD
Cloud Services
1 4 (9.09%) Microsoft Azure
1 4 (9.09%) Office 365
2 2 (4.55%) Amazon AWS
Communications & Networking
1 14 (31.82%) DHCP
1 14 (31.82%) DNS
2 12 (27.27%) Firewall
3 10 (22.73%) VPN
4 9 (20.45%) Wireless
5 8 (18.18%) BGP
5 8 (18.18%) Cisco ASA
5 8 (18.18%) Cisco Firepower
5 8 (18.18%) MPLS
6 7 (15.91%) NetScaler
7 6 (13.64%) 3G
7 6 (13.64%) 4G
7 6 (13.64%) 802.11
7 6 (13.64%) Cisco IOS
7 6 (13.64%) Internet
7 6 (13.64%) IPsec
7 6 (13.64%) NetScreen
7 6 (13.64%) NX-OS
7 6 (13.64%) OSPF
8 4 (9.09%) WAN
Database & Business Intelligence
1 4 (9.09%) SQL Server
2 1 (2.27%) SQL Server 2008
Development Applications
1 8 (18.18%) Team Foundation Server
2 6 (13.64%) Visual Studio
3 2 (4.55%) SQL Server Management Studio (SSMS)
General
1 6 (13.64%) Finance
2 1 (2.27%) Back Office
2 1 (2.27%) Legal
2 1 (2.27%) Marketing
2 1 (2.27%) Retail
Libraries, Frameworks & Software Standards
1 9 (20.45%) .NET
2 8 (18.18%) jQuery
3 6 (13.64%) .NET Framework
3 6 (13.64%) 802.1X
3 6 (13.64%) ASP.NET
3 6 (13.64%) ASP.NET Web API
3 6 (13.64%) CSS
3 6 (13.64%) LINQ
4 4 (9.09%) HTML
Miscellaneous
1 3 (6.82%) Data Centre
2 2 (4.55%) Analytical Skills
2 2 (4.55%) Self-Motivation
3 1 (2.27%) Clustering
3 1 (2.27%) PKI
Operating Systems
1 15 (34.09%) Windows
2 11 (25.00%) Windows Server
3 9 (20.45%) Linux
4 6 (13.64%) CatOS
4 6 (13.64%) Red Hat Enterprise Linux
4 6 (13.64%) Unix
5 5 (11.36%) Windows Server 2012
6 4 (9.09%) Windows 10
7 3 (6.82%) Windows Server 2008
8 2 (4.55%) Windows 8
9 1 (2.27%) Windows XP
Processes & Methodologies
1 23 (52.27%) ITIL
2 13 (29.55%) DevOps
3 12 (27.27%) Continuous Improvement
4 8 (18.18%) Agile Software Development
4 8 (18.18%) MVC
5 6 (13.64%) Analytics
5 6 (13.64%) Data Analytics
5 6 (13.64%) E-Commerce
5 6 (13.64%) ITIL V3
5 6 (13.64%) SIEM
5 6 (13.64%) Technical Leadership
5 6 (13.64%) Time Management
6 4 (9.09%) Service Delivery
7 3 (6.82%) Data Management
7 3 (6.82%) Mentoring
7 3 (6.82%) Performance Tuning
7 3 (6.82%) Problem-Solving
8 2 (4.55%) Order to Cash
8 2 (4.55%) Server Virtualisation
8 2 (4.55%) Test Scripting
Programming Languages
1 10 (22.73%) SQL
2 8 (18.18%) C#
2 8 (18.18%) JavaScript
3 7 (15.91%) VB
4 6 (13.64%) PHP
4 6 (13.64%) Python
5 3 (6.82%) PowerShell
6 2 (4.55%) C
6 2 (4.55%) VB.NET
Qualifications
1 9 (20.45%) Cisco Certification
2 8 (18.18%) CCNP
3 3 (6.82%) CCNA
4 2 (4.55%) CCDP
4 2 (4.55%) CCIE
4 2 (4.55%) DBS Check
5 1 (2.27%) MCSE
5 1 (2.27%) Microsoft Certification
5 1 (2.27%) SC Cleared
5 1 (2.27%) Security Cleared
5 1 (2.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (20.45%) SLA
2 2 (4.55%) PCI DSS
3 1 (2.27%) ISO/IEC 27001
System Software
1 13 (29.55%) Active Directory
2 9 (20.45%) VMware Infrastructure
3 6 (13.64%) XenApp
4 4 (9.09%) vSphere
5 3 (6.82%) Firmware
5 3 (6.82%) Hyper-V
5 3 (6.82%) VMware NSX
6 2 (4.55%) Virtual Servers
6 2 (4.55%) VMware ESXi
7 1 (2.27%) Citrix Hypervisor
7 1 (2.27%) XenDesktop
Systems Management
1 6 (13.64%) FortiGate
1 6 (13.64%) RANCID
2 3 (6.82%) vRealize
2 3 (6.82%) WSUS
3 2 (4.55%) Cisco CUCM
3 2 (4.55%) McAfee ePO
4 1 (2.27%) HP SIM
4 1 (2.27%) Microsoft Clustering
4 1 (2.27%) Microsoft Data Protection Manager
4 1 (2.27%) Norton AntiVirus
4 1 (2.27%) SCCM
4 1 (2.27%) SCOM
4 1 (2.27%) Symantec Endpoint Protection
4 1 (2.27%) Tivoli Storage Manager
4 1 (2.27%) vCenter Server
Vendors
1 17 (38.64%) Microsoft
2 14 (31.82%) VMware
3 13 (29.55%) Citrix
4 12 (27.27%) Cisco
5 7 (15.91%) Huawei
5 7 (15.91%) Meraki
6 6 (13.64%) Draytek
6 6 (13.64%) Fortinet
6 6 (13.64%) Juniper
6 6 (13.64%) Palo Alto
6 6 (13.64%) Red Hat
7 4 (9.09%) Dell
8 3 (6.82%) HP
8 3 (6.82%) Veeam
9 2 (4.55%) McAfee
9 2 (4.55%) Nintex
9 2 (4.55%) SAP
9 2 (4.55%) Symantec
10 1 (2.27%) IBM
10 1 (2.27%) Intel