The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in Yorkshire during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / Yorkshire
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 195 188 231
Rank change year-on-year -7 +43  
Permanent jobs requiring a 3rd Line Support 39 46 37
As % of all permanent IT jobs advertised in Yorkshire 0.73% 0.82% 0.55%
As % of the Job Titles category 0.74% 0.83% 0.56%
Number of salaries quoted 33 34 36
Median salary £32,500 £31,500 £35,000
Median salary % change year-on-year +3.17% -10.00%  
90% offered a salary of more than £26,500 £27,500 £28,800
10% offered a salary of more than £40,000 £40,000 £42,900
UK excluding London median salary £35,000 £34,000 £36,000
% change year-on-year +2.94% -5.55%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5243 5513 6646
As % of all permanent IT job vacancies advertised in Yorkshire 97.64% 97.73% 98.31%
Number of salaries quoted 4396 4662 5466
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 3rd Line Support in Yorkshire over the 3 months to 27 June 2017.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire 0 26 £28,500 -10.93% 5
North Yorkshire +10 8 £37,500 -
South Yorkshire -4 5 £27,500 +3.77%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 27 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 44 (65.67%) Windows
2 37 (55.22%) Microsoft
3 35 (52.24%) Active Directory
3 35 (52.24%) Windows Server
4 28 (41.79%) ITIL
5 24 (35.82%) VMware
6 19 (28.36%) SQL Server
7 18 (26.87%) SQL
7 18 (26.87%) Cisco
8 17 (25.37%) MS Exchange
8 17 (25.37%) Windows Server 2008
9 16 (23.88%) Windows Server 2012
10 15 (22.39%) HP
10 15 (22.39%) SAN
10 15 (22.39%) LAN
10 15 (22.39%) .NET
11 14 (20.90%) C#
11 14 (20.90%) DNS
11 14 (20.90%) DHCP
12 12 (17.91%) WAN
12 12 (17.91%) VB
12 12 (17.91%) Microsoft Certification
12 12 (17.91%) Avaya
13 9 (13.43%) SLA
13 9 (13.43%) Firewall
14 8 (11.94%) VoIP
14 8 (11.94%) Microsoft Office
14 8 (11.94%) Exchange Server 2010
15 7 (10.45%) Data Centre
15 7 (10.45%) MCSA

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (25.37%) MS Exchange
2 8 (11.94%) Exchange Server 2010
3 4 (5.97%) IIS
4 2 (2.99%) Exchange Server 2013
4 2 (2.99%) Skype for Business
5 1 (1.49%) CMS
5 1 (1.49%) SharePoint
Applications
1 8 (11.94%) Microsoft Office
Cloud Services
1 2 (2.99%) Microsoft Azure
2 1 (1.49%) Cloud Computing
2 1 (1.49%) Office 365
Communications & Networking
1 15 (22.39%) LAN
1 15 (22.39%) SAN
2 14 (20.90%) DHCP
2 14 (20.90%) DNS
3 12 (17.91%) WAN
4 9 (13.43%) Firewall
5 8 (11.94%) VoIP
6 6 (8.96%) VPN
7 4 (5.97%) TCP/IP
7 4 (5.97%) VLAN
8 3 (4.48%) Asterisk PBX
8 3 (4.48%) BGP
8 3 (4.48%) Cisco Nexus
8 3 (4.48%) MPLS
8 3 (4.48%) Remote Desktop
8 3 (4.48%) Spanning Tree
8 3 (4.48%) Wireless
Database & Business Intelligence
1 19 (28.36%) SQL Server
2 5 (7.46%) Snowflake Schema
3 1 (1.49%) MS Access
3 1 (1.49%) SQL Server 2005
3 1 (1.49%) SQL Server 2008
General
1 7 (10.45%) Telecoms
2 2 (2.99%) Finance
2 2 (2.99%) Manufacturing
3 1 (1.49%) Law
Libraries, Frameworks & Software Standards
1 15 (22.39%) .NET
2 2 (2.99%) ASP.NET
3 1 (1.49%) COM
Miscellaneous
1 7 (10.45%) Data Centre
2 5 (7.46%) Computer Science
3 4 (5.97%) Analytical Skills
3 4 (5.97%) Driving Licence
3 4 (5.97%) Video Conferencing
4 3 (4.48%) HP StoreVirtual
4 3 (4.48%) Virtual Team
5 1 (1.49%) iPad
5 1 (1.49%) Mainframe
5 1 (1.49%) Management Information System
5 1 (1.49%) SCADA
Operating Systems
1 44 (65.67%) Windows
2 35 (52.24%) Windows Server
3 17 (25.37%) Windows Server 2008
4 16 (23.88%) Windows Server 2012
5 7 (10.45%) Windows Server 2003
6 6 (8.96%) Linux
6 6 (8.96%) Windows 7
7 5 (7.46%) Windows 10
8 4 (5.97%) Windows XP
9 3 (4.48%) Unix
9 3 (4.48%) Windows 8
10 2 (2.99%) Android
10 2 (2.99%) Apple iOS
11 1 (1.49%) Windows 2000
Processes & Methodologies
1 28 (41.79%) ITIL
2 7 (10.45%) Service Delivery
2 7 (10.45%) Service Management
3 6 (8.96%) Mentoring
3 6 (8.96%) Penetration Testing
3 6 (8.96%) Software Deployment
4 5 (7.46%) Continuous Improvement
4 5 (7.46%) ITIL V3
4 5 (7.46%) ITSM
4 5 (7.46%) Kimball Methodology
5 4 (5.97%) Migration
5 4 (5.97%) Root Cause Analysis
6 3 (4.48%) Asset Management
6 3 (4.48%) Business Continuity
6 3 (4.48%) High Availability
6 3 (4.48%) Technical Architecture
7 2 (2.99%) Agile Software Development
7 2 (2.99%) Application Packaging
7 2 (2.99%) Disaster Recovery
7 2 (2.99%) Problem Management
Programming Languages
1 18 (26.87%) SQL
2 14 (20.90%) C#
3 12 (17.91%) VB
4 6 (8.96%) T-SQL
4 6 (8.96%) VB6
5 2 (2.99%) VB.NET
6 1 (1.49%) PowerShell
6 1 (1.49%) VBScript
Qualifications
1 12 (17.91%) Microsoft Certification
2 7 (10.45%) Degree
2 7 (10.45%) MCSA
3 6 (8.96%) CCNA
3 6 (8.96%) Cisco Certification
4 3 (4.48%) CCNP
4 3 (4.48%) MCSE
5 2 (2.99%) ITIL Certification
6 1 (1.49%) MCITP
Quality Assurance & Compliance
1 9 (13.43%) SLA
System Software
1 35 (52.24%) Active Directory
2 6 (8.96%) Hyper-V
2 6 (8.96%) VMware Infrastructure
3 4 (5.97%) XenApp
4 3 (4.48%) OpenSIPS
4 3 (4.48%) XenServer
5 2 (2.99%) Terminal Services
Systems Management
1 6 (8.96%) ZENworks
2 4 (5.97%) SCCM
3 1 (1.49%) WSUS
Vendors
1 37 (55.22%) Microsoft
2 24 (35.82%) VMware
3 18 (26.87%) Cisco
4 15 (22.39%) HP
5 12 (17.91%) Avaya
6 5 (7.46%) Citrix
6 5 (7.46%) Dell
7 3 (4.48%) CheckPoint
7 3 (4.48%) EMC
7 3 (4.48%) F5
8 1 (1.49%) Extreme Networks
8 1 (1.49%) McAfee
8 1 (1.49%) Mitel
8 1 (1.49%) NetApp
8 1 (1.49%) Oracle
8 1 (1.49%) SAP
8 1 (1.49%) Veeam
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