Period
to 1 August 2021

The median annual salary for a 3rd Line Support was £37,500 in advertised job vacancies in Yorkshire during the 6 months to 1 August 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > Yorkshire
6 months to
1 Aug 2021
Same period 2020 Same period 2019
Rank 225 161 263
Rank change year-on-year -64 +102 -22
Permanent jobs requiring a 3rd Line Support 22 26 45
As % of all permanent jobs advertised in Yorkshire 0.37% 0.72% 0.59%
As % of the Job Titles category 0.40% 0.75% 0.61%
Number of salaries quoted 21 23 29
10th Percentile £29,750 £27,500 £25,000
25th Percentile £32,500 £29,000 £32,500
Median annual salary (50th Percentile) £37,500 £30,500 £37,500
Median % change year-on-year +22.95% -18.67% +2.74%
75th Percentile £39,500 £40,250 £41,750
90th Percentile £45,000 £41,500 £47,500
England median annual salary £40,000 £39,000 £40,000
% change year-on-year +2.56% -2.50% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 5,552 3,463 7,379
% of permanent IT jobs with a recognized job title 93.66% 96.41% 97.31%
Number of salaries quoted 4,470 3,001 5,981
10th Percentile £28,750 £27,500 £24,000
25th Percentile £37,000 £35,000 £31,750
Median annual salary (50th Percentile) £47,500 £45,000 £42,500
Median % change year-on-year +5.56% +5.88% -
75th Percentile £61,250 £57,500 £53,750
90th Percentile £71,575 £67,500 £62,500
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

3rd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing 3rd Line Support in Yorkshire over the 6 months to 1 August 2021.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 6 months to 1 August 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -55 17 £39,000 +27.87% 4
North Yorkshire -4 5 £31,500 -23.17%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 1 August 2021, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 18 (81.82%) Windows
2 16 (72.73%) Windows Server
2 16 (72.73%) Social Skills
3 14 (63.64%) Microsoft
4 13 (59.09%) Active Directory
5 9 (40.91%) VMware
6 8 (36.36%) ITIL
7 6 (27.27%) Windows 10
7 6 (27.27%) Hyper-V
7 6 (27.27%) Microsoft 365
7 6 (27.27%) Infrastructure Engineering
7 6 (27.27%) Firewall
8 5 (22.73%) Wi-Fi
8 5 (22.73%) Cisco
8 5 (22.73%) Windows Server 2008
8 5 (22.73%) Microsoft Office
8 5 (22.73%) Citrix
8 5 (22.73%) Microsoft Certification
8 5 (22.73%) AWS
8 5 (22.73%) Meraki
9 4 (18.18%) Presales
9 4 (18.18%) Continuous Improvement
9 4 (18.18%) Windows Server 2019
9 4 (18.18%) HP
9 4 (18.18%) DNS
9 4 (18.18%) .NET
9 4 (18.18%) MCSA
9 4 (18.18%) Android
9 4 (18.18%) SCCM
9 4 (18.18%) Mitel

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) SharePoint
Applications
1 5 (22.73%) Microsoft Office
Cloud Services
1 6 (27.27%) Microsoft 365
2 5 (22.73%) AWS
3 1 (4.55%) Azure
3 1 (4.55%) Google Workspace
Communications & Networking
1 6 (27.27%) Firewall
2 5 (22.73%) Wi-Fi
3 4 (18.18%) DNS
4 3 (13.64%) DHCP
5 2 (9.09%) Internet
5 2 (9.09%) VPN
6 1 (4.55%) LAN
6 1 (4.55%) Network Security
6 1 (4.55%) VLAN
6 1 (4.55%) WAN
6 1 (4.55%) Wireless
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 16 (72.73%) Social Skills
2 3 (13.64%) Finance
3 1 (4.55%) Legal
Libraries, Frameworks & Software Standards
1 4 (18.18%) .NET
2 3 (13.64%) EDI
Miscellaneous
1 3 (13.64%) Enterprise Software
2 2 (9.09%) CCTV
2 2 (9.09%) iPhone
Operating Systems
1 18 (81.82%) Windows
2 16 (72.73%) Windows Server
3 6 (27.27%) Windows 10
4 5 (22.73%) Windows Server 2008
5 4 (18.18%) Android
5 4 (18.18%) Windows Server 2019
6 3 (13.64%) Unix
6 3 (13.64%) Windows Server 2012
6 3 (13.64%) Windows Server 2016
7 1 (4.55%) VMS
Processes & Methodologies
1 8 (36.36%) ITIL
2 6 (27.27%) Infrastructure Engineering
3 4 (18.18%) Continuous Improvement
3 4 (18.18%) Presales
4 3 (13.64%) ERP
4 3 (13.64%) Problem-Solving
4 3 (13.64%) Server Building
5 2 (9.09%) Computer Science
5 2 (9.09%) Facial Recognition
5 2 (9.09%) Mobile Device Management
5 2 (9.09%) Portfolio Management
6 1 (4.55%) Data Management
6 1 (4.55%) Data Protection
6 1 (4.55%) IT Strategy
6 1 (4.55%) Mentoring
6 1 (4.55%) Network Monitoring
6 1 (4.55%) Performance Tuning
6 1 (4.55%) Problem Management
6 1 (4.55%) Root Cause Analysis
6 1 (4.55%) Stakeholder Management
Programming Languages
1 2 (9.09%) SQL
2 1 (4.55%) C
Qualifications
1 5 (22.73%) Microsoft Certification
2 4 (18.18%) MCSA
3 3 (13.64%) Degree
4 2 (9.09%) MCSE
5 1 (4.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (9.09%) GDPR
System Software
1 13 (59.09%) Active Directory
2 6 (27.27%) Hyper-V
3 3 (13.64%) VMware Infrastructure
4 2 (9.09%) Terminal Services
Systems Management
1 4 (18.18%) SCCM
Vendors
1 14 (63.64%) Microsoft
2 9 (40.91%) VMware
3 5 (22.73%) Cisco
3 5 (22.73%) Citrix
3 5 (22.73%) Meraki
4 4 (18.18%) HP
4 4 (18.18%) Mitel
5 3 (13.64%) Apple
5 3 (13.64%) Veeam
6 2 (9.09%) Aruba
7 1 (4.55%) Dell
7 1 (4.55%) Google
7 1 (4.55%) SonicWALL