Period
to 21 April 2018

The median annual salary for a 3rd Line Support was £34,750 in advertised job vacancies in Yorkshire during the 6 months to 21 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > Yorkshire
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 252 266 303
Rank change year-on-year +14 +37 -40
Permanent jobs requiring a 3rd Line Support 55 64 58
As % of all permanent IT jobs advertised in Yorkshire 0.53% 0.60% 0.47%
As % of the Job Titles category 0.54% 0.62% 0.48%
Number of salaries quoted 52 56 53
Yorkshire median annual salary £34,750 £32,500 £34,000
Median salary % change year-on-year +6.92% -4.41% +6.25%
10th Percentile £26,300 £26,250 £23,125
90th Percentile £38,750 £41,250 £38,000
England median annual salary £37,500 £37,500 £37,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 10,125 10,365 12,113
% of permanent IT jobs with a recognized job title 97.58% 97.74% 97.25%
Number of salaries quoted 8,625 8,953 10,082
Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £60,000 £60,000 £59,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

3rd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 3rd Line Support in Yorkshire over the 6 months to 21 April 2018.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 37 £32,500 -7.14% 2
North Yorkshire +11 10 £40,000 +77.78% 4
South Yorkshire +6 8 £37,500 +25.00%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 April 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 44 (80.00%) Microsoft
2 40 (72.73%) Active Directory
2 40 (72.73%) Windows
3 38 (69.09%) Windows Server
4 27 (49.09%) MS Exchange
5 26 (47.27%) Microsoft Office
5 26 (47.27%) VMware
6 25 (45.45%) Windows Server 2012
7 24 (43.64%) Exchange Server 2013
8 23 (41.82%) VMware Infrastructure
9 22 (40.00%) Marketing
10 18 (32.73%) WSUS
10 18 (32.73%) Windows Server 2008
10 18 (32.73%) Windows 7
10 18 (32.73%) Office 365
11 17 (30.91%) Microsoft Azure
11 17 (30.91%) Manufacturing
12 16 (29.09%) Exchange Server 2007
12 16 (29.09%) DHCP
12 16 (29.09%) DNS
12 16 (29.09%) SCCM
13 12 (21.82%) Team Foundation Server
13 12 (21.82%) ITIL
14 11 (20.00%) SAN
14 11 (20.00%) vCenter Server
14 11 (20.00%) Hyper-V
14 11 (20.00%) VMware ESXi
15 10 (18.18%) Veeam
15 10 (18.18%) SQL
15 10 (18.18%) Backup Exec

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (49.09%) MS Exchange
2 24 (43.64%) Exchange Server 2013
3 16 (29.09%) Exchange Server 2007
4 5 (9.09%) Exchange Server 2010
4 5 (9.09%) IIS
4 5 (9.09%) SharePoint
5 4 (7.27%) Exchange Server 2003
5 4 (7.27%) Skype for Business
6 1 (1.82%) WordPress
Applications
1 26 (47.27%) Microsoft Office
2 2 (3.64%) Microsoft Excel
Business Applications
1 9 (16.36%) Dynamics AX
2 3 (5.45%) Dynamics CRM
2 3 (5.45%) Dynamics NAV
3 2 (3.64%) BPCS
3 2 (3.64%) NetSuite
4 1 (1.82%) Magento
Cloud Services
1 18 (32.73%) Office 365
2 17 (30.91%) Microsoft Azure
3 2 (3.64%) Azure Active Directory
3 2 (3.64%) Dynamics 365
4 1 (1.82%) Amazon AWS
4 1 (1.82%) AWS CloudFormation
4 1 (1.82%) OneDrive
4 1 (1.82%) SaaS
Communications & Networking
1 16 (29.09%) DHCP
1 16 (29.09%) DNS
2 11 (20.00%) SAN
3 9 (16.36%) TCP/IP
3 9 (16.36%) VPN
4 6 (10.91%) Firewall
5 5 (9.09%) Skype
5 5 (9.09%) VoIP
6 4 (7.27%) Wireless
7 3 (5.45%) IPsec
7 3 (5.45%) LAN
7 3 (5.45%) Network Security
7 3 (5.45%) WAN
8 2 (3.64%) Cisco ASA
8 2 (3.64%) MPLS
8 2 (3.64%) Remote Desktop
8 2 (3.64%) SSL
8 2 (3.64%) VLAN
8 2 (3.64%) Wi-Fi
9 1 (1.82%) Reverse Proxy
Database & Business Intelligence
1 7 (12.73%) SQL Server
2 4 (7.27%) Amazon RDS
3 3 (5.45%) SQL Server Analysis Services
3 3 (5.45%) SQL Server Integration Services
3 3 (5.45%) SQL Server Reporting Services
4 1 (1.82%) SQL Server 2008
Development Applications
1 12 (21.82%) Team Foundation Server
General
1 22 (40.00%) Marketing
2 17 (30.91%) Manufacturing
3 10 (18.18%) Telecoms
4 8 (14.55%) Finance
5 5 (9.09%) Retail
6 4 (7.27%) Electronics
7 3 (5.45%) Advertising
Libraries, Frameworks & Software Standards
1 2 (3.64%) .NET
2 1 (1.82%) HTML
2 1 (1.82%) JSON
Miscellaneous
1 6 (10.91%) Clustering
2 4 (7.27%) Management Information System
2 4 (7.27%) PKI
3 1 (1.82%) Data Centre
3 1 (1.82%) Fintech
3 1 (1.82%) Self-Motivation
3 1 (1.82%) User Experience
Operating Systems
1 40 (72.73%) Windows
2 38 (69.09%) Windows Server
3 25 (45.45%) Windows Server 2012
4 18 (32.73%) Windows 7
4 18 (32.73%) Windows Server 2008
5 6 (10.91%) Windows 10
6 5 (9.09%) Windows Server 2003
7 4 (7.27%) Windows 2000 Server
8 2 (3.64%) Linux
8 2 (3.64%) Windows 8
9 1 (1.82%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (21.82%) ITIL
2 9 (16.36%) Commercial Awareness
2 9 (16.36%) Desktop Virtualisation
2 9 (16.36%) ERP
3 8 (14.55%) Logistics
4 7 (12.73%) Coaching
5 5 (9.09%) Disaster Recovery
5 5 (9.09%) Mentoring
6 4 (7.27%) Business Intelligence
6 4 (7.27%) Digital Marketing
6 4 (7.27%) Problem Management
6 4 (7.27%) Problem-Solving
6 4 (7.27%) Programme Management
6 4 (7.27%) Project Management
7 3 (5.45%) CRM
7 3 (5.45%) Cybersecurity
7 3 (5.45%) E-Commerce
8 2 (3.64%) Business Transformation
8 2 (3.64%) Performance Monitoring
8 2 (3.64%) Website Architecture
Programming Languages
1 10 (18.18%) SQL
2 7 (12.73%) PowerShell
3 2 (3.64%) VB
4 1 (1.82%) C#
4 1 (1.82%) PHP
4 1 (1.82%) Python
4 1 (1.82%) Shell Script
4 1 (1.82%) T-SQL
4 1 (1.82%) VB6
Qualifications
1 8 (14.55%) SC Cleared
1 8 (14.55%) Security Cleared
2 4 (7.27%) BC Cleared
2 4 (7.27%) Microsoft Certification
3 2 (3.64%) CCNA
3 2 (3.64%) Cisco Certification
3 2 (3.64%) ITIL Certification
4 1 (1.82%) CCNP
4 1 (1.82%) JNCIS
4 1 (1.82%) MCP
4 1 (1.82%) MCSA
4 1 (1.82%) MCSE
4 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (12.73%) ISO/IEC 27001
2 6 (10.91%) SLA
3 4 (7.27%) ISO 9001
3 4 (7.27%) PCI DSS
System Software
1 40 (72.73%) Active Directory
2 23 (41.82%) VMware Infrastructure
3 11 (20.00%) Hyper-V
3 11 (20.00%) VMware ESXi
4 8 (14.55%) XenApp
4 8 (14.55%) XenDesktop
5 4 (7.27%) XenServer
6 1 (1.82%) vSphere
Systems Management
1 18 (32.73%) WSUS
2 16 (29.09%) SCCM
3 11 (20.00%) vCenter Server
4 10 (18.18%) Backup Exec
5 6 (10.91%) Nagios
6 4 (7.27%) Microsoft Data Protection Manager
6 4 (7.27%) Microsoft Intune
6 4 (7.27%) SCOM
6 4 (7.27%) ServiceCenter
7 1 (1.82%) Puppet
7 1 (1.82%) Single Sign-On
7 1 (1.82%) ZENworks
Vendors
1 44 (80.00%) Microsoft
2 26 (47.27%) VMware
3 10 (18.18%) Veeam
4 8 (14.55%) HP
5 7 (12.73%) SAP
6 6 (10.91%) Kaspersky
6 6 (10.91%) MobileIron
7 5 (9.09%) Cisco
8 4 (7.27%) Citrix
8 4 (7.27%) CommVault
8 4 (7.27%) Dell
9 2 (3.64%) Epicor
9 2 (3.64%) IFS
9 2 (3.64%) JD Edwards
9 2 (3.64%) Oracle
9 2 (3.64%) Sage
9 2 (3.64%) SolarWinds
9 2 (3.64%) Sophos
9 2 (3.64%) WatchGuard
10 1 (1.82%) 3PAR