Period
to 23 October 2018

The median annual salary for a 3rd Line Support was £34,000 in advertised job vacancies in Yorkshire during the 6 months to 23 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > Yorkshire
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 228 259 246
Rank change year-on-year +31 -13 +71
Permanent jobs requiring a 3rd Line Support 63 51 89
As % of all permanent IT jobs advertised in Yorkshire 0.75% 0.53% 0.80%
As % of the Job Titles category 0.77% 0.55% 0.81%
Number of salaries quoted 48 48 79
Yorkshire median annual salary £34,000 £29,750 £32,000
Median salary % change year-on-year +14.29% -7.03% -3.03%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £42,600 £42,500 £42,500
England median annual salary £36,000 £36,000 £35,000
% change year-on-year - +2.86% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 8,136 9,355 10,921
% of permanent IT jobs with a recognized job title 96.71% 97.54% 97.94%
Number of salaries quoted 6,672 7,850 9,183
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,000 £25,000 £24,750
90th Percentile £61,500 £60,000 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

3rd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 3rd Line Support in Yorkshire over the 6 months to 23 October 2018.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +43 55 £32,500 +14.04% 3
North Yorkshire -9 7 £42,000 +12.00% 2
South Yorkshire -7 1 £44,500 +50.85%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 23 October 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 38 (60.32%) Microsoft
2 34 (53.97%) Windows
3 31 (49.21%) Active Directory
4 27 (42.86%) Windows Server
5 18 (28.57%) VMware
6 17 (26.98%) SQL
7 16 (25.40%) SQL Server
7 16 (25.40%) MS Exchange
8 14 (22.22%) DHCP
8 14 (22.22%) DNS
8 14 (22.22%) VMware Infrastructure
8 14 (22.22%) Exchange Server 2013
9 13 (20.63%) Infrastructure Engineering
9 13 (20.63%) Microsoft Office
9 13 (20.63%) SLA
9 13 (20.63%) QA
10 11 (17.46%) Marketing
10 11 (17.46%) LAN
10 11 (17.46%) WAN
11 10 (15.87%) Windows Server 2012
11 10 (15.87%) Office 365
11 10 (15.87%) TCP/IP
11 10 (15.87%) SAN
11 10 (15.87%) SCCM
11 10 (15.87%) e-Learning
11 10 (15.87%) Replication
12 9 (14.29%) Migration
12 9 (14.29%) Cisco
12 9 (14.29%) T-SQL
13 8 (12.70%) VPN

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (25.40%) MS Exchange
2 14 (22.22%) Exchange Server 2013
3 7 (11.11%) Exchange Server 2010
4 6 (9.52%) IIS
5 4 (6.35%) SharePoint
6 3 (4.76%) Exchange Server 2007
7 2 (3.17%) Skype for Business
Applications
1 13 (20.63%) Microsoft Office
Business Applications
1 1 (1.59%) Dynamics CRM
Cloud Services
1 10 (15.87%) Office 365
2 7 (11.11%) Microsoft Azure
3 4 (6.35%) Amazon AWS
4 3 (4.76%) SaaS
Communications & Networking
1 14 (22.22%) DHCP
1 14 (22.22%) DNS
2 11 (17.46%) LAN
2 11 (17.46%) WAN
3 10 (15.87%) SAN
3 10 (15.87%) TCP/IP
4 8 (12.70%) VPN
5 7 (11.11%) Firewall
5 7 (11.11%) Network Security
6 6 (9.52%) iSCSI
7 3 (4.76%) Cisco ASA
7 3 (4.76%) IPsec
7 3 (4.76%) MPLS
7 3 (4.76%) Wi-Fi
8 2 (3.17%) Skype
9 1 (1.59%) Cisco IOS
9 1 (1.59%) HSDPA
9 1 (1.59%) Multicast
9 1 (1.59%) Remote Desktop
9 1 (1.59%) VLAN
Database & Business Intelligence
1 16 (25.40%) SQL Server
2 3 (4.76%) SQL Server 2016
3 1 (1.59%) Power BI
Development Applications
1 8 (12.70%) Team Foundation Server
2 5 (7.94%) Git (software)
2 5 (7.94%) SQL Server Management Studio (SSMS)
2 5 (7.94%) Visual Studio
2 5 (7.94%) Visual Studio Tools for Office
General
1 11 (17.46%) Marketing
2 5 (7.94%) Retail
3 3 (4.76%) Finance
4 2 (3.17%) Advertising
4 2 (3.17%) Back Office
4 2 (3.17%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (7.94%) .NET
1 5 (7.94%) ASP.NET
1 5 (7.94%) Web Services
2 3 (4.76%) REST
3 2 (3.17%) LDAP
4 1 (1.59%) OLE
Miscellaneous
1 10 (15.87%) e-Learning
1 10 (15.87%) Replication
2 2 (3.17%) CCTV
2 2 (3.17%) Video Conferencing
3 1 (1.59%) Analytical Skills
3 1 (1.59%) FMCG
3 1 (1.59%) PKI
Operating Systems
1 34 (53.97%) Windows
2 27 (42.86%) Windows Server
3 10 (15.87%) Windows Server 2012
4 7 (11.11%) Windows Server 2008
5 5 (7.94%) Windows 7
6 4 (6.35%) Mac OS
6 4 (6.35%) Mac OS X
7 3 (4.76%) Windows 10
8 2 (3.17%) Android
8 2 (3.17%) Windows Server 2003
9 1 (1.59%) Linux
9 1 (1.59%) Unix
Processes & Methodologies
1 13 (20.63%) Infrastructure Engineering
2 9 (14.29%) Migration
3 7 (11.11%) ITIL
3 7 (11.11%) Virtual Environments
4 6 (9.52%) Problem-Solving
5 5 (7.94%) Deployment Automation
6 4 (6.35%) Network Monitoring
6 4 (6.35%) Patch Management
6 4 (6.35%) Resource Management
7 3 (4.76%) Cybersecurity
7 3 (4.76%) DevOps
8 2 (3.17%) Business Transformation
8 2 (3.17%) Configuration Management
8 2 (3.17%) Presales
8 2 (3.17%) Root Cause Analysis
8 2 (3.17%) Service Delivery
9 1 (1.59%) Change Management
9 1 (1.59%) Disaster Recovery
9 1 (1.59%) Identity Management
9 1 (1.59%) ITSM
Programming Languages
1 17 (26.98%) SQL
2 9 (14.29%) T-SQL
3 5 (7.94%) C#
3 5 (7.94%) VBA
4 4 (6.35%) PowerShell
5 2 (3.17%) Bash Shell
5 2 (3.17%) C
5 2 (3.17%) Perl
5 2 (3.17%) Python
5 2 (3.17%) Shell Script
Qualifications
1 4 (6.35%) CCA
1 4 (6.35%) Microsoft Certification
2 3 (4.76%) CCNA
2 3 (4.76%) Cisco Certification
2 3 (4.76%) MCP
2 3 (4.76%) VMware Certified Professional (VCP)
3 2 (3.17%) ITIL Certification
3 2 (3.17%) MCSA
3 2 (3.17%) VCP6
4 1 (1.59%) A+ Certification
4 1 (1.59%) CCNP
4 1 (1.59%) JNCIS
Quality Assurance & Compliance
1 13 (20.63%) QA
1 13 (20.63%) SLA
2 1 (1.59%) Data Quality
System Software
1 31 (49.21%) Active Directory
2 14 (22.22%) VMware Infrastructure
3 5 (7.94%) Hyper-V
4 3 (4.76%) Virtual Machines
4 3 (4.76%) VMware ESXi
5 1 (1.59%) XenApp
Systems Management
1 10 (15.87%) SCCM
2 5 (7.94%) WSUS
3 4 (6.35%) Jamf Pro
4 3 (4.76%) vCenter Server
5 2 (3.17%) Microsoft Intune
6 1 (1.59%) FortiGate
6 1 (1.59%) McAfee ePO
Vendors
1 38 (60.32%) Microsoft
2 18 (28.57%) VMware
3 9 (14.29%) Cisco
4 7 (11.11%) HP
5 5 (7.94%) McAfee
6 4 (6.35%) Apple
7 3 (4.76%) Citrix
8 2 (3.17%) Fortinet
8 2 (3.17%) Juniper
8 2 (3.17%) Polycom
9 1 (1.59%) Brocade
9 1 (1.59%) Intel
9 1 (1.59%) SolarWinds
9 1 (1.59%) Veeam