Period
to

The median annual salary for a 3rd Line Support was £37,500 in advertised job vacancies in Yorkshire during the 6 months to 27 June 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > Yorkshire
6 months to
27 Jun 2022
Same period 2021 Same period 2020
Rank 277 222 178
Rank change year-on-year -55 -44 +84
Permanent jobs requiring a 3rd Line Support 16 20 19
As % of all permanent jobs advertised in Yorkshire 0.21% 0.35% 0.47%
As % of the Job Titles category 0.22% 0.37% 0.49%
Number of salaries quoted 15 19 18
10th Percentile £32,200 £28,800 £27,125
25th Percentile £32,500 £31,125 £27,875
Median annual salary (50th Percentile) £37,500 £37,500 £30,500
Median % change year-on-year - +22.95% -15.28%
75th Percentile £42,250 £39,750 £41,375
90th Percentile £50,000 £45,000 £42,500
England median annual salary £42,500 £40,000 £39,000
% change year-on-year +6.25% +2.56% -2.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 7,287 5,360 3,902
% of permanent IT jobs with a recognized job title 95.29% 93.90% 96.01%
Number of salaries quoted 4,418 4,345 3,374
10th Percentile £28,189 £27,933 £27,500
25th Percentile £37,500 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £65,000 £61,250 £57,500
90th Percentile £80,500 £71,250 £67,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

3rd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 3rd Line Support in Yorkshire.

Salary trend for 3rd Line Support in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing 3rd Line Support in Yorkshire over the 6 months to 27 June 2022.

Salary histogram for 3rd Line Support in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 6 months to 27 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -47 14 £36,250 -7.05% 3
North Yorkshire -23 2 £40,000 +26.98% 3
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 27 June 2022, 3rd Line Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 3rd Line Support in the job title.

1 15 (93.75%) Windows
2 14 (87.50%) Active Directory
2 14 (87.50%) VMware
2 14 (87.50%) Windows Server
3 13 (81.25%) Microsoft 365
4 12 (75.00%) Microsoft
5 9 (56.25%) SharePoint
6 8 (50.00%) Azure
6 8 (50.00%) Hyper-V
7 7 (43.75%) SQL
7 7 (43.75%) Citrix
8 6 (37.50%) Microsoft Office
8 6 (37.50%) MS Exchange
8 6 (37.50%) VMware Infrastructure
8 6 (37.50%) Firewall
8 6 (37.50%) Migration
9 5 (31.25%) Exchange Server 2010
9 5 (31.25%) SQL Server
9 5 (31.25%) Windows Server 2003
9 5 (31.25%) Sophos
9 5 (31.25%) Remote Desktop
9 5 (31.25%) Windows Server 2012
9 5 (31.25%) Mimecast
10 3 (18.75%) Network Security
10 3 (18.75%) Disaster Recovery
10 3 (18.75%) SonicWALL
10 3 (18.75%) Windows 10
11 2 (12.50%) Infrastructure Engineering
11 2 (12.50%) Windows Server 2016
11 2 (12.50%) Social Skills

3rd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (56.25%) SharePoint
2 6 (37.50%) MS Exchange
3 5 (31.25%) Exchange Server 2010
Applications
1 6 (37.50%) Microsoft Office
Business Applications
1 1 (6.25%) Salesforce.com CRM
Cloud Services
1 13 (81.25%) Microsoft 365
2 8 (50.00%) Azure
3 5 (31.25%) Mimecast
4 1 (6.25%) AWS
4 1 (6.25%) Azure Active Directory
Communications & Networking
1 6 (37.50%) Firewall
2 5 (31.25%) Remote Desktop
3 3 (18.75%) Network Security
4 2 (12.50%) DHCP
4 2 (12.50%) DNS
5 1 (6.25%) SAN
5 1 (6.25%) Wi-Fi
5 1 (6.25%) Wireless
Database & Business Intelligence
1 5 (31.25%) SQL Server
General
1 2 (12.50%) Social Skills
2 1 (6.25%) Local Government
2 1 (6.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) HTML
Miscellaneous
1 1 (6.25%) Client/Server
1 1 (6.25%) Legacy Systems
1 1 (6.25%) Public Cloud
1 1 (6.25%) User Experience
1 1 (6.25%) Video Conferencing
Operating Systems
1 15 (93.75%) Windows
2 14 (87.50%) Windows Server
3 5 (31.25%) Windows Server 2003
3 5 (31.25%) Windows Server 2012
4 3 (18.75%) Windows 10
5 2 (12.50%) Windows Server 2016
6 1 (6.25%) Windows Server 2019
Processes & Methodologies
1 6 (37.50%) Migration
2 3 (18.75%) Disaster Recovery
3 2 (12.50%) Infrastructure Engineering
3 2 (12.50%) ITIL
4 1 (6.25%) CRM
4 1 (6.25%) Customer-Centricity
4 1 (6.25%) ITSM
4 1 (6.25%) Preventative Maintenance
4 1 (6.25%) Problem Management
4 1 (6.25%) Problem-Solving
4 1 (6.25%) Project Delivery
4 1 (6.25%) Project Management
4 1 (6.25%) Root Cause Analysis
4 1 (6.25%) Service Management
Programming Languages
1 7 (43.75%) SQL
2 2 (12.50%) PowerShell
3 1 (6.25%) Apex Code
Qualifications
1 2 (12.50%) MCP
1 2 (12.50%) MCSA
1 2 (12.50%) Microsoft Certification
2 1 (6.25%) CCNA
2 1 (6.25%) Cisco Certification
2 1 (6.25%) MCSE
2 1 (6.25%) VMware Certified Professional (VCP)
System Software
1 14 (87.50%) Active Directory
2 8 (50.00%) Hyper-V
3 6 (37.50%) VMware Infrastructure
4 1 (6.25%) VMware ESXi
4 1 (6.25%) vSphere
4 1 (6.25%) XenApp
4 1 (6.25%) XenDesktop
Systems Management
1 2 (12.50%) Microsoft Intune
1 2 (12.50%) SCCM
2 1 (6.25%) AirWatch
2 1 (6.25%) WMI
Vendors
1 14 (87.50%) VMware
2 12 (75.00%) Microsoft
3 7 (43.75%) Citrix
4 5 (31.25%) Sophos
5 3 (18.75%) SonicWALL
6 2 (12.50%) Dell
7 1 (6.25%) Aruba
7 1 (6.25%) Cisco
7 1 (6.25%) Datto
7 1 (6.25%) EqualLogic
7 1 (6.25%) HP
7 1 (6.25%) NetApp
7 1 (6.25%) Nimble Storage
7 1 (6.25%) Polycom
7 1 (6.25%) Salesforce.com
7 1 (6.25%) Veeam
7 1 (6.25%) Zerto