Period
to 18 November 2017

The median annual salary for a Support Technician was £22,000 in advertised job vacancies in Yorkshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England > Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 251 283 314
Rank change year-on-year +32 +31 -19
Permanent jobs requiring a Support Technician 54 55 54
As % of all permanent IT jobs advertised in Yorkshire 0.56% 0.49% 0.41%
As % of the Job Titles category 0.57% 0.50% 0.42%
Number of salaries quoted 49 49 43
Yorkshire median annual salary £22,000 £23,000 £23,500
Median salary % change year-on-year -4.35% -2.13% +4.44%
10th Percentile £18,700 £16,500 £18,700
90th Percentile £27,800 £32,750 £28,000
England median annual salary £23,500 £24,000 £24,000
% change year-on-year -2.08% - -2.42%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9474 10940 12960
% of permanent IT jobs with a recognized job title 97.42% 97.94% 97.79%
Number of salaries quoted 7940 9244 10631
Yorkshire median annual salary £41,250 £40,000 £40,000
Median salary % change year-on-year +3.13% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Technician
Job Vacancy Trend in Yorkshire

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Technician in Yorkshire

Support Technician
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Yorkshire.

Salary trend for Support Technician in Yorkshire

Support Technician
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Technician in Yorkshire over the 6 months to 18 November 2017.

Salary histogram for Support Technician in Yorkshire

Support Technician
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 37 £22,500 -7.22% 1
South Yorkshire +16 6 £21,750 -3.33%
North Yorkshire +6 4 £21,000 +23.53% 3
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 18 November 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Support Technician in the job title.

1 39 (72.22%) Active Directory
2 35 (64.81%) Windows
3 29 (53.70%) Microsoft
4 26 (48.15%) Windows Server
5 19 (35.19%) VMware
5 19 (35.19%) Office 365
6 18 (33.33%) ITIL
7 17 (31.48%) Microsoft Office
8 14 (25.93%) MS Exchange
9 13 (24.07%) Microsoft Certification
10 11 (20.37%) Hyper-V
11 10 (18.52%) Exchange Server 2010
11 10 (18.52%) WSUS
11 10 (18.52%) SQL
12 9 (16.67%) CCNA
12 9 (16.67%) Cisco Certification
12 9 (16.67%) iPad
12 9 (16.67%) Windows Server 2008
13 8 (14.81%) Incident Management
13 8 (14.81%) DNS
13 8 (14.81%) DHCP
13 8 (14.81%) DBS Check
14 7 (12.96%) MCSA
14 7 (12.96%) VPN
15 6 (11.11%) VMware Infrastructure
15 6 (11.11%) PowerShell
15 6 (11.11%) TCP/IP
15 6 (11.11%) VoIP
15 6 (11.11%) WAN
15 6 (11.11%) Windows Server 2012

Support Technician Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.93%) MS Exchange
2 10 (18.52%) Exchange Server 2010
3 5 (9.26%) SharePoint
4 2 (3.70%) Exchange Server 2003
4 2 (3.70%) Exchange Server 2013
4 2 (3.70%) SharePoint Server
4 2 (3.70%) Skype for Business
5 1 (1.85%) IIS
5 1 (1.85%) SharePoint 2013
Applications
1 17 (31.48%) Microsoft Office
2 4 (7.41%) Microsoft Excel
3 3 (5.56%) Microsoft PowerPoint
4 2 (3.70%) MS Visio
Business Applications
1 2 (3.70%) Dynamics CRM
2 1 (1.85%) Sage 200
Cloud Services
1 19 (35.19%) Office 365
2 1 (1.85%) Azure Active Directory
2 1 (1.85%) Microsoft Azure
Communications & Networking
1 8 (14.81%) DHCP
1 8 (14.81%) DNS
2 7 (12.96%) VPN
3 6 (11.11%) TCP/IP
3 6 (11.11%) VoIP
3 6 (11.11%) WAN
4 3 (5.56%) Internet
4 3 (5.56%) LAN
5 2 (3.70%) ADSL
5 2 (3.70%) Broadband
5 2 (3.70%) Firewall
5 2 (3.70%) PSTN
5 2 (3.70%) Remote Desktop
5 2 (3.70%) Skype
6 1 (1.85%) Ethernet
6 1 (1.85%) GoToMeeting
6 1 (1.85%) Wi-Fi
Database & Business Intelligence
1 2 (3.70%) Relational Database
2 1 (1.85%) Power BI
2 1 (1.85%) SQL Server
2 1 (1.85%) SQL Server 2008
2 1 (1.85%) SQL Server 2016
General
1 5 (9.26%) Finance
2 2 (3.70%) Marketing
2 2 (3.70%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.85%) .NET
1 1 (1.85%) ASP.NET
Miscellaneous
1 9 (16.67%) iPad
2 6 (11.11%) Analytical Skills
3 4 (7.41%) Smartphone
4 3 (5.56%) Driving Licence
5 2 (3.70%) Data Centre
Operating Systems
1 35 (64.81%) Windows
2 26 (48.15%) Windows Server
3 9 (16.67%) Windows Server 2008
4 6 (11.11%) Windows Server 2012
5 5 (9.26%) Android
5 5 (9.26%) Apple iOS
5 5 (9.26%) Windows XP
6 4 (7.41%) Mac OS X
6 4 (7.41%) Windows 7
7 2 (3.70%) Windows 10
7 2 (3.70%) Windows 8
7 2 (3.70%) Windows Server 2003
8 1 (1.85%) CentOS
8 1 (1.85%) Linux
8 1 (1.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (33.33%) ITIL
2 8 (14.81%) Incident Management
3 5 (9.26%) ITSM
4 4 (7.41%) Asset Management
4 4 (7.41%) Business Development
5 2 (3.70%) CRM
5 2 (3.70%) Fault Analysis
5 2 (3.70%) Problem Management
5 2 (3.70%) Release Management
5 2 (3.70%) Root Cause Analysis
5 2 (3.70%) Service Delivery
6 1 (1.85%) Creative Thinking
6 1 (1.85%) Customer Requirements
6 1 (1.85%) Digital Marketing
6 1 (1.85%) ERP
6 1 (1.85%) ITIL V3
6 1 (1.85%) Process Improvement
6 1 (1.85%) Service Management
6 1 (1.85%) System Testing
6 1 (1.85%) Time Management
Programming Languages
1 10 (18.52%) SQL
2 6 (11.11%) PowerShell
3 1 (1.85%) C
3 1 (1.85%) C#
3 1 (1.85%) JavaScript
3 1 (1.85%) T-SQL
Qualifications
1 13 (24.07%) Microsoft Certification
2 9 (16.67%) CCNA
2 9 (16.67%) Cisco Certification
3 8 (14.81%) DBS Check
4 7 (12.96%) MCSA
5 4 (7.41%) A+ Certification
5 4 (7.41%) ITIL Certification
5 4 (7.41%) MCDST
5 4 (7.41%) MCITP
6 3 (5.56%) MCP
6 3 (5.56%) MCSE
Quality Assurance & Compliance
1 5 (9.26%) SLA
System Software
1 39 (72.22%) Active Directory
2 11 (20.37%) Hyper-V
3 6 (11.11%) VMware Infrastructure
Systems Management
1 10 (18.52%) WSUS
2 2 (3.70%) Backup Exec
3 1 (1.85%) SCCM
3 1 (1.85%) Symantec Endpoint Protection
Vendors
1 29 (53.70%) Microsoft
2 19 (35.19%) VMware
3 4 (7.41%) Kaspersky
3 4 (7.41%) LANDesk
3 4 (7.41%) Sophos
3 4 (7.41%) Symantec
4 3 (5.56%) Cisco
5 2 (3.70%) Remedy
5 2 (3.70%) Sage
6 1 (1.85%) Google
6 1 (1.85%) Pegasus
6 1 (1.85%) Red Hat
6 1 (1.85%) Veeam