Period
to 20 October 2021

The median annual salary for a Support Technician was £24,000 in advertised job vacancies in Yorkshire during the 6 months to 20 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England > Yorkshire
6 months to
20 Oct 2021
Same period 2020 Same period 2019
Rank 238 149 238
Rank change year-on-year -89 +89 +23
Permanent jobs requiring a Support Technician 30 11 53
As % of all permanent jobs advertised in Yorkshire 0.45% 0.40% 0.76%
As % of the Job Titles category 0.48% 0.41% 0.78%
Number of salaries quoted 30 11 42
10th Percentile £20,450 £18,000 £19,075
25th Percentile £23,500 £20,000 £22,563
Median annual salary (50th Percentile) £24,000 £25,000 £24,750
Median % change year-on-year -4.00% +1.01% +7.61%
75th Percentile £27,000 £28,125 £28,000
90th Percentile £29,550 £28,750 £28,750
England median annual salary £24,500 £26,500 £27,000
% change year-on-year -7.55% -1.85% +8.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 6,289 2,656 6,760
% of permanent IT jobs with a recognized job title 93.46% 97.01% 97.35%
Number of salaries quoted 4,890 2,328 5,481
10th Percentile £28,829 £31,250 £23,750
25th Percentile £37,500 £36,250 £32,500
Median annual salary (50th Percentile) £47,500 £45,000 £42,500
Median % change year-on-year +5.56% +5.88% -
75th Percentile £63,750 £57,500 £55,000
90th Percentile £75,000 £65,000 £64,750
England median annual salary £57,500 £55,000 £52,000
% change year-on-year +4.55% +5.77% +4.00%

Support Technician
Job Vacancy Trend in Yorkshire

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Technician in Yorkshire

Support Technician
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Support Technician in Yorkshire.

Salary trend for Support Technician in Yorkshire

Support Technician
Salary Histogram in Yorkshire

Salary distribution for jobs citing Support Technician in Yorkshire over the 6 months to 20 October 2021.

Salary histogram for Support Technician in Yorkshire

Support Technician
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Yorkshire region over the 6 months to 20 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire - 13 £24,000 - 3
West Yorkshire -85 12 £26,000 +4.00% 9
North Yorkshire -8 3 £29,000 +38.10% 7
East Yorkshire -11 2 £24,500 -2.00% 2
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 October 2021, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Technician in the job title.

1 25 (83.33%) Windows
2 24 (80.00%) Microsoft
3 23 (76.67%) Active Directory
4 22 (73.33%) Microsoft Office
5 15 (50.00%) Microsoft 365
5 15 (50.00%) SharePoint
6 14 (46.67%) Windows 10
7 11 (36.67%) Driving Licence
7 11 (36.67%) Windows Server 2008
8 10 (33.33%) Hyper-V
8 10 (33.33%) Veeam
8 10 (33.33%) Windows Server
8 10 (33.33%) Social Skills
9 9 (30.00%) Problem-Solving
10 8 (26.67%) Power BI
10 8 (26.67%) Power Platform
10 8 (26.67%) Network Management
10 8 (26.67%) Acronis
10 8 (26.67%) ERP
10 8 (26.67%) Windows XP
10 8 (26.67%) SQL Server
10 8 (26.67%) DHCP
10 8 (26.67%) DNS
10 8 (26.67%) SLA
10 8 (26.67%) MAPICS
10 8 (26.67%) JD Edwards
10 8 (26.67%) Degree
10 8 (26.67%) Sarbanes-Oxley
11 7 (23.33%) Citrix
11 7 (23.33%) Windows Server 2016

Support Technician Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (50.00%) SharePoint
2 3 (10.00%) MS Exchange
3 1 (3.33%) Exchange Server 2007
3 1 (3.33%) Exchange Server 2010
3 1 (3.33%) Exchange Server 2013
3 1 (3.33%) Moodle
Applications
1 22 (73.33%) Microsoft Office
Cloud Services
1 15 (50.00%) Microsoft 365
2 8 (26.67%) Power Platform
3 5 (16.67%) Azure
4 4 (13.33%) OneDrive
5 2 (6.67%) Azure Active Directory
6 1 (3.33%) Google Workspace
Communications & Networking
1 8 (26.67%) DHCP
1 8 (26.67%) DNS
2 4 (13.33%) TCP/IP
3 3 (10.00%) LAN
3 3 (10.00%) WAN
3 3 (10.00%) Wi-Fi
4 2 (6.67%) SAN
4 2 (6.67%) Skype
4 2 (6.67%) VoIP
4 2 (6.67%) VPN
5 1 (3.33%) Internet
Database & Business Intelligence
1 8 (26.67%) Power BI
1 8 (26.67%) SQL Server
2 2 (6.67%) Amazon RDS
General
1 10 (33.33%) Social Skills
2 3 (10.00%) Public Sector
3 2 (6.67%) Finance
3 2 (6.67%) Manufacturing
4 1 (3.33%) Documentation Skills
4 1 (3.33%) Law
4 1 (3.33%) Legal
Libraries, Frameworks & Software Standards
1 3 (10.00%) Web Services
2 1 (3.33%) CSS
2 1 (3.33%) HTML
2 1 (3.33%) XHTML
2 1 (3.33%) XML
Miscellaneous
1 11 (36.67%) Driving Licence
2 2 (6.67%) iPad
2 2 (6.67%) iPhone
3 1 (3.33%) e-Learning
3 1 (3.33%) Self-Motivation
3 1 (3.33%) Smartphone
Operating Systems
1 25 (83.33%) Windows
2 14 (46.67%) Windows 10
3 11 (36.67%) Windows Server 2008
4 10 (33.33%) Windows Server
5 8 (26.67%) Windows XP
6 7 (23.33%) Windows Server 2016
7 5 (16.67%) Windows Server 2012
8 3 (10.00%) Windows Server 2019
9 2 (6.67%) Android
10 1 (3.33%) Linux
10 1 (3.33%) Windows 7
Processes & Methodologies
1 9 (30.00%) Problem-Solving
2 8 (26.67%) ERP
2 8 (26.67%) Network Management
3 6 (20.00%) ITIL
4 5 (16.67%) Service Delivery
5 4 (13.33%) Proactive Monitoring
6 3 (10.00%) Incident Management
6 3 (10.00%) Problem Management
7 2 (6.67%) Availability Management
7 2 (6.67%) Change Management
7 2 (6.67%) Data Protection
7 2 (6.67%) Document Management
7 2 (6.67%) High Availability
7 2 (6.67%) Kalman Filter
7 2 (6.67%) Knowledge Management
7 2 (6.67%) Project Delivery
7 2 (6.67%) Project Management
7 2 (6.67%) Service Management
7 2 (6.67%) Web Filtering
8 1 (3.33%) Time Management
Programming Languages
1 2 (6.67%) SQL
2 1 (3.33%) JavaScript
2 1 (3.33%) PHP
Qualifications
1 8 (26.67%) Degree
2 5 (16.67%) Microsoft Certification
3 2 (6.67%) A+ Certification
3 2 (6.67%) HNC
3 2 (6.67%) ITIL Foundation Certificate
3 2 (6.67%) MCDST
Quality Assurance & Compliance
1 8 (26.67%) Sarbanes-Oxley
1 8 (26.67%) SLA
System Software
1 23 (76.67%) Active Directory
2 10 (33.33%) Hyper-V
3 2 (6.67%) Terminal Services
3 2 (6.67%) VMware Infrastructure
Systems Management
1 6 (20.00%) SCCM
2 5 (16.67%) Microsoft Intune
3 2 (6.67%) SCOM
3 2 (6.67%) SCVMM
Vendors
1 24 (80.00%) Microsoft
2 10 (33.33%) Veeam
3 8 (26.67%) Acronis
3 8 (26.67%) JD Edwards
3 8 (26.67%) MAPICS
4 7 (23.33%) Citrix
5 3 (10.00%) Apple
6 2 (6.67%) CommVault
6 2 (6.67%) iManage
6 2 (6.67%) VMware
7 1 (3.33%) Adobe
7 1 (3.33%) Autodesk
7 1 (3.33%) Google