IT Technician Apprentice
This is an IT Level 3 Apprenticeship role - split 80/20 between employment with the employer, and remote learning - gaining qualifications with Solveway Apprenticeships! We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT.
Role
- Handling customer enquiries in a professional and timely manner
- Maintaining accurate and up-to-date customer records
- Setting up and configuring email accounts
- Configuring and maintaining servers
- Preparing and deploying new laptops and desktop devices
- Ordering IT equipment and services as required
- Responding to support tickets and resolving issues efficiently
- Answering incoming calls and providing first-line support
Training
- 18 Months
- Apprenticeship level
- Advanced - Level 3 (A level)
- Information and Communications Technician Level 3 Apprenticeship Standard
Training Provided:
- CompTIA A+
- AZ - 900
- Carrying out onsite visits to customer locations
- Installing and setting up IT equipment onsite
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SOLVEWAY LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 23rd September 2025
- Start Date
- Wednesday, 24th September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
SINORRAH IT SOLUTIONS LTD
Sinorrah IT Solutions was established with the aim to relieve people and businesses of the headaches and stresses that come with IT. We build a solution based on your needs, no matter the problem. Our friendly and ingenious team are ready to help you; whether you are in need of Cloud, VoIP or hosting services for your business, or just looking to upgrade your personal computer. Sinorrah ensures you are covered in all areas of IT.
- Company
- SINORRAH IT SOLUTIONS LTD
- Location
- 3 FORGE HOUSE, SUMMERLEYS ROAD, PRINCES RISBOROUGH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £11,778 to £19,047.60 a year
- Posted
- Company
- SINORRAH IT SOLUTIONS LTD
- Location
- 3 FORGE HOUSE, SUMMERLEYS ROAD, PRINCES RISBOROUGH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £11,778 to £19,047.60 a year
- Posted