1 to 25 of 27 Customer Service Jobs in Cambridgeshire

Helpdesk Admin Apprentice will be responsible for logging customer machine breakdowns, raising service requests, supporting with scheduling engineer visits, updating job records and keeping customers informed of progress. The role involves providing excellent customer service maintaining accurate records and supporting the service team. Role … Helpdesk Admin apprentice is the first point of contact for customers reporting machine breakdowns and service requests. They play a key role in ensuring service calls are logged accurately, and customers are kept informed throughout the repair process. Working alongside experienced colleagues, you will develop valuable customer ...

Service Desk Engineer St Neots (PE19) Permanent Full Time Salary: £26,000 - £30,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical & Dental Insurance, plus discounts … Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Join our Service Desk team and build your IT career We're looking for an enthusiastic IT Service Desk Engineer to join our fast-paced ...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

issues, responding to IT-related queries, supporting users with "how-to" requests, and managing the loan and return of IT peripherals and equipment. This customer-facing role is critical to delivering an exceptional user experience, combining strong technical expertise with excellent communication and customer service skills … Monday to Friday) Key Responsibilities Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide technical leadership in own specific area of expertise. Document and report on work completed to ensure compliance with company and customer procedures. Contribute ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service ...

PPMs and remedial tasks, run reports and issue tasks to the workforce using a CAFM system. Help to ensure that all maintenance records and service management information is fully integrated into the CAFM system, to always enable full utilisation of its functionality. Maintain statutory and performance records of engineering … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre … that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

happy to provide training for this position so as long as you have IT skills are a good communicator and have retail or customer service skills this could be the position for you. The Technical Support Agents work directly with their customers to educate them on features, diagnose … humour MINIMUM REQUIREMENTS: Excellent IT literacy, fast accurate keyboard skills Confident and clear communicator (verbal, written and listening skills) Proven track record in customer service and support Must have transport ...

Fire and Security Install and Service Engineer, 25 Days Holiday & 1 in 6 Call Out: Location of works: Cambridgeshire and surrounding areas Salary Bracket: Up to £40,000 On target earnings (OTE): Competitive + Call Out & Overtime Industry: Fire & Security Recruitment Partner: 4way Recruitment Ltd - Specialists in finding … right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Install and Service Engineer for their team. Salary and Benefits - Fire and Security Install ...

thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 25 days holiday … initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative … support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance ...

forexternal accreditations/surveys such as CQC, CHKS and JACIE. Main duties of the job Tomaintainquality controlled documents of the Cancer Directorate and defined service(s) as required by the Quality Assurance Manager(s). Maintainaccuraterecords of all updates to documents using databases and specialized quality management software … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

solutions to lots of different types of customers from large car manufacturers and supermarkets to Schools and even home users. As part of this service, we need to provide support to our customers that have purchased our solutions. The technical support team provides this service to new, evaluating … existing customers. This is a busy team that provides a support service to our customers via Phone, email and a live chat system. The Technical Support team consists of around 10 staff based in the UK office and 3 in the US. The apprentice role includes the below responsibilities ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role … with 3rd party resolver groups for problems that you can't resolve. Responsibilities but not limited to: Provide support that consistently meets or exceeds Customer expectations; Identify, analyze, and repair product failures. Order and replace parts as needed; Support and maintain user account information including rights, security and systems ...

Ability to work with wider teams from design, sales, shop floor, projects etc. Ability to work with and explain technical drawings and specifications Strong customer service and support skills Strong communication and organisational skills. What you need to do now if you're interested in this role: Click ...

repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking … jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair ...

embark on a career in IT so if you like building and repairing IT equipment and computers this would be an ideal role. Some customer service and team work experience would be advantageous. The client are offering a competitive salary, bonuses and is a great place to work. … up. Till and peripheral building/testing prior to installation. Liaise with front office for installation dates. Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment. Stock Shipping of replacement parts as required, on time ...

team environment Ability to work under pressure and to deadlines Team Player Strong Work Can-do Ethic Exceptional at building relationships Excellent Customer Service skills Strong attention to detail and time management Exceptional Planning and Organisation skills High awareness of Productivity and Quality Excellent Communication skills Flexibility Takes ...

delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing. Salary:£36,948.05 per year Contract:Permanent, full time Your week: 36.25 hours - Monday to Friday 8.45am to 5pm Location … coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee ...

Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role … ensuring the successful delivery of a premium IT support service click apply for full job details ...

supports our customers and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, theres a place for you at Accent. About the Role … opportunities for system and process improvements Working with stakeholders to implement changes smoothly and effectively Ensuring systems support the delivery of a high-quality service to customers Contributing to a culture of continuous improvement, collaboration, and innovation Your Impact Youll play an important role in creating an environment where ...