25 of 25 Customer Service Jobs in Cambridgeshire

Spanish Speaking Customer Service Advisor, Spanish, Cambridge to £33,000, Hybrid working A leading Technology Specialist firm in Cambridge are looking for a Spanish speaking Customer Service Advisor. This is a full-time role providing professional and responsive support customers across Europe, helping them … most from their systems. You’ll handle customer queries across phone, email and live chat, investigate technical issues, process system changes and coordinate engineer appointments. You’ll use internal support tools to diagnose issues, manage cases and ensure customers receive timely and effective support. You’ll also work closely ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Dutch Speaking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity … candidates with strong communication skills, a customer-focused approach and an interest in technology. Full training will be provided , making this role suitable for both experienced support advisers and candidates looking to develop their career within IT support. The Details Location: Peterborough Hours: 37.5 hours per week, between ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some 2nd Line … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

French Speaking Customer Support Analyst, Cambridge to £33,000, Hybrid working A leading Technology Specialist firm in Cambridge are looking for a French speaking customer support analyst. This is a full-time role providing professional and responsive support customers across Europe, helping them get the most from their … systems. You’ll handle customer queries across phone, email and live chat, investigate technical issues, process system changes and coordinate engineer appointments. You’ll use internal support tools to diagnose issues, manage cases and ensure customers receive timely and effective support. You’ll also work closely with customers, installers ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Clearance Level: High - DV 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems. Our client 2nd line engineers conduct reactive and proactive maintenance … experience with scripting; Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ helpdesk based ticketing system ...

Vetting UNLEASH YOUR POTENTIAL 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems. Our client 2nd line engineers conduct reactive and proactive maintenance … experience with scripting; Have excellent analysis and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

Field Service & Installation Engineer, Peterborough (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Peterborough and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling ...

Holidays The Role - Sales Account Manager, Life Sciences Automation An account management role selling laboratory automatic systems to the life sciences sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … diagnostics sector Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment ...

Line IT Support Engineer | Peterborough (Onsite) 3 Month Contract | £17.01 per hour | Enchanced DBS - Updates Service Preferred The Role An opportunity has arisen for a 2nd Line IT Support Engineer to join a busy IT team within a school environment in Peterborough. Working closely with the IT Manager … closely with the IT Manager on infrastructure-related tasks and projects. Support, mentor and provide guidance to junior IT staff. Manage and resolve escalated service desk tickets. Maintain accurate documentation and technical records. Ensure excellent customer service is provided to all end users. If you are interested ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive and proactive maintenance, primarily … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Cambridgeshire area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Cambridgeshire region ...

Benefits: Pension, company vehicle with optional private use, uniform, PPE, tools, ongoing training and free on-site parking About the role: You will install, service and maintain CCTV, access control and security systems across customer sites, working independently and within a small team. Key responsibilities include: Installing, servicing … maintaining CCTV and access control systems Diagnosing faults and resolving technical issues Assisting with job planning, parts ordering and accurate records Delivering professional customer service and maintaining safety standards Supporting weighing engineers with equipment servicing and installation when required About you: You will have previous CCTV and/ ...

. Conduct root cause investigations, providing analysis and recommendations. To analyze test data and generate test reports. To fault find and repair products to customer and company requirements. Responsible for ensuring that all test equipment is properly maintained and within calibration schedules. Assemble major and minor mechanical assemblies. … Experience with electronic test equipment (Oscilloscopes, multimeters, automated test equipment) PERSONAL SKILLS: Team Player Strong Work Can-do Ethic Exceptional at building relationships Excellent Customer Service skills Strong attention to detail and time management Exceptional Planning and Organization skills High awareness of Productivity and Quality Excellent Communication skills ...

Vetting UNLEASH YOUR POTENTIAL 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems. Our client 2nd line engineers conduct reactive and proactive maintenance … network. Provide SME input on the development of process and procedures under CSI. Provide expert-level support to end-users, other resolver groups and Service Desk Analysts in resolving complex issues and offering training on new systems or processes to C4 Eng and the wider community. Implement security best ...

team environment Ability to work under pressure and to deadlines Team Player Strong Work ‘Can-do Ethic' Exceptional at building relationships Excellent Customer Service skills Strong attention to detail and time management Exceptional Planning and Organisation skills High awareness of Productivity and Quality Excellent Communication skills Flexibility Takes … finish on Friday's Sports and Social Club Free car parking Free access to a local gym** Onsite café** (*Available after 1 year of service) (** Based in Rochford/Southend on Sea) The organisation treats personal data collected during the recruitment process in accordance with its Data Protection Policy. ...

Analyst Design, build and improve Power BI dashboards that support decision making. Utilise SQL to manipulate data. Own reporting across warehouse operations, inventory, transport, customer service, labour productivity, costs and budgets. Utilise data from various sources (Fabric, WMS, SAP ect.) to spot trends, risks and root causes. Validate ...

team environment Ability to work under pressure and to deadlines Team Player Strong Work Can-do Ethic Exceptional at building relationships Excellent Customer Service skills Strong attention to detail and time management Exceptional Planning and Organisation skills High awareness of Productivity and Quality Excellent Communication skills Flexibility Takes ...

deliver high-quality electronic products to customers across the UK and international markets. We pride ourselves on quality, reliability, on-time delivery, and exceptional customer service. Our end-to-end manufacturing solutions are tailored to meet the unique requirements of Original Equipment Manufacturers (OEMs) and businesses operating … operational excellence, process improvement, and team development. Key Responsibilities Lead SMT production activities to ensure products are manufactured in line with production schedules and customer requirements. Supervise and coordinate daily activities within the SMT Process Team to ensure efficient workflow and operational performance. Work closely with Planning, Engineering, Quality ...

Service Engineer Location: Cambridgeshire Salary: £38,000-£45,000 per annum, depending on skills and experience Working Hours: Day shift (overtime available) Permanent role The Opportunity We are looking for a hands-on, multi-skilled Service Engineer to join our client's team in Cambridgeshire. This … engineer with electrical experience to work on bespoke, custom-built machinery and automated systems. The role offers a varied mix of on-site service and maintenance work at customer locations, alongside machinery assembly and engineering tasks at the company's premises. We welcome candidates from a range ...