Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we’re looking for: Fluent in English and Spanish - written and verbal Strong customerservice skills Previous call centre More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Interaction - Peterborough
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Spanish - written and verbal Strong customerservice skills Previous call centre More ❯
Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customerservice, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press
increasing demand, we are seeking to appoint an enthusiastic and dynamic Senior Project Manager, who will thrive in delivering in this changing environment and is motivated by providing excellent customer service. The role is situated within the Programmes & Business Analysis team in English and will be focused on delivering technology related projects within IELTS. What you'll be doing More ❯
specialist sectors. This is a strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation, and specialist electronics Expand revenue … Why This Role? Join a resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customerservice Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with the stability of selected house More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
plenty of on site parking and a subsidised restaurantGenerous benefits As a Senior Repair Administrator, your role will be to handle the day-to-day administration of the repairs service for the business, the disposal service as well as liaison and support to the company's partner repair centres.Duties are likely to include;Administration of inbound and outbound … day-to-day enquiries received by the Repair centreResponsible for the scheduling and delivery of the secure device disposal services offered by the company in line with the agreed service levels and security requirements.Support the management of the Repairs servicesMonitoring and reporting on the throughput of the repairs and disposal servicesLocal administration of the business systems used within the … could be a GNVQ, BTEC or A Levels.Excellent written and verbal communication skills to be able to respond to customers over phone/Teams calls, emails and in person.Strong customer focus and background in working within B2B professional services and liaising with customers and partners.Proficiency in Microsoft Excel and Word for reporting, scheduling and creating documentation.Experience in working with More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Wallace Hind Selection
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales … engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯