26 to 50 of 55 Customer Engagement Jobs in Central London

partner ecosystems. Identify which technology shifts represent platform opportunities and which represent existential risks to the products positioning. Account signals: Aggregate intelligence from live customer deployments. Pipeline data: Work with Sales to identify which capability gaps are causing deal losses or delays and weight those signals appropriately … aligned with how customers measure value from their loyalty investment. Module packaging : determine how the functional capabilities are bundled, tiered and sequenced for different customer segments and deployment profiles. Define entry-level, standard and premium configurations that create clear expansion paths. Expansion path design : architect the commercial logic that ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

motivated to build scalable data solutions that directly shape customer engagement and marketing performance? Do you enjoy collaborating across teams to turn complex data into actionable insights and real-time decision making? About the Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public … Marketing Technology stack for LNRS Data Services. About the Role This role focuses on building and optimising data infrastructure that enables advanced marketing and customer data capabilities. You will create scalable pipelines, data models, and governance practices that support analytics, segmentation, and real-time engagement. Working closely with cross ...

technical vision and operational leadership for Arqiva's pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives. Acts as a player-manager , combining … sales consultancy function, ensuring that Arqiva's technical capabilities across media, broadcast, cloud, and hybrid-IP solutions are fully aligned with customer needs, market direction and organisational commercial priorities. Take the lead design role on major strategic and complex bids, acting as the solution design authority, agreeing the architectural ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

improvement, and implement AI-powered solutions that increase efficiency and productivity. Acting as the link between legal professionals and technology, you'll collaborate with Customer Success and Account Management teams to deliver practical, measurable outcomes. You will engage with senior stakeholders—including Partners, General Counsel, Legal Operations, Innovation, Knowledge … analyse current legal workflows, identify challenges, and uncover opportunities for AI-driven improvements. Design, configure, and implement AI-enabled workflows that align with each customer's operational and business goals. Deliver onboarding, training, and adoption programs tailored to different legal teams and practice areas. Partner with Customer Success ...

development model and work directly with customers to solve high-value problems? Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision? About the Business At ICIS, our mission is to optimize the world's resources. We help … learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

product development and product analytics. You'll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Your impact Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

initiatives with customers, researching and evaluating emerging AI approaches, and delivering robust, production-ready solutions. The role combines hands-on technical delivery with customer engagement, thought leadership and mentoring. Key Responsibilities Acting as a senior technical authority for AI and data science, contributing expertise across projects, bids ...

London or Midlands | Healthcare Technology A leading healthcare technology organisation is seeking an experienced Dynamics 365 CE Developer to support the delivery of critical customer and patient-facing digital solutions. This is an excellent opportunity for a hands-on Microsoft specialist who can design, build and enhance solutions within … Dynamics 365 Customer Engagement platform whilst contributing to wider Azure integration initiatives. The successful candidate will work across the full software development lifecycle, supporting secure, scalable and maintainable solutions within a modern cloud-first environment. The Role You will be responsible for developing and supporting enterprise-grade Dynamics ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

work with senior stakeholders across Streaming, Product, Marketing, Commercial and Technology to turn complex data into actionable insights that influence business strategy, customer experience and commercial growth. What you'll do Define and deliver enterprise-wide data and insights strategies. Transform complex analytics into clear, commercially focused recommendations … senior leadership. Develop KPI frameworks, executive dashboards and performance reporting. Identify opportunities to improve customer engagement, business performance and operational efficiency. Partner with Analytics, BI and Data Engineering teams to deliver scalable insight solutions. Champion a data-driven culture across the organisation. What you'll bring Significant experience ...

bank. Drawing on your deep expertise in AI and conversational technologies, you'll design and deliver scalable, reusable architectures that enable high-volume customer engagement while leveraging the latest advancements in AI. You'll define the technical direction across multiple products, ensuring solutions align with our platform strategy … translate strategic priorities into an ambitious Conversational AI roadmap, demonstrating the art of the possible and helping shape the next generation of customer experiences. A key part of the role will be building capability and creating an environment where talented engineers can thrive. You'll coach and develop ...

offering a hybrid work model with in-office presence required. You will lead technical discovery, design data integrations, and drive AI-enabled analytics for customer use cases. The role blends data engineering with strategic customer engagement to maximise ICIS data value. You will work with SQL, Python ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

growth plans, they are investing heavily in data-led decision making as they continue to expand. The Role Own analytics across growth, product adoption, customer engagement, retention, and monetisation. Identify opportunities through data and turn insights into actionable business recommendations. Partner with senior stakeholders to influence product ...

research, advise management, and ensure on-going compliance with the company's responsibilities for monitoring, reporting and meeting contractual, statutory and legal obligations in customer engagements. Provide legal counsel, coordinate and manage other legal activities relating to a variety of business corporate or risk management functions/issues ...

integrations across the ServiceNow platform. This role is critical to enabling seamless communication between ServiceNow and key ecosystem platforms, with a strong focus on customer engagement, workflow automation, and operational resilience. The successful candidate will be delivering integrations across the listed below, however you don't have ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … scalable solutions. Govern the effective use of Power Platform and develop Microsoft platform capability across the wider applications team. Manage D365 delivery partners and engagement with Microsoft, translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics ...

roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … highest stakes.This team sits at the centre of Salesforce's GTM strategy in EMEA, connecting the dots between Data & AI Products, Product Marketing, Enablement, Customer Success, and the Partner Ecosystem — and operating across the full customer lifecycle to ensure customers don't just buy Agentforce and Data360 ...

innovative solutions that deliver real business value? As our Pre-sales AI Solutions Architect within the AI Practice, you'll combine technical leadership, client engagement and strategic thinking to help grow our AI capabilities across a wide range of UK sectors. You'll have the opportunity to shape … design activities and author high-quality bids, proposals and client presentations. Build trusted client relationships and represent Sopra Steria at industry events, conferences and customer engagements. What youll bring: Proven pre-sales experience, including authoring bids, developing proposals and helping secure new business opportunities. Experience designing and delivering ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions ...