1 to 25 of 45 Customer Service Jobs in Central London

focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely … years of professional experience who is ready to take the next step in their career. Experience: A background in account management or high-level customer service is essential. Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders. Attitude: A proactive, "customer-first" mindset ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

office. Your new role You will be joining three other Procurement and Finance Officers on a full-time basis, providing high quality and responsive customer service towards customers that raise tickets within the Business Management function. You will provide advice and support to deliver high-quality, robust, resilient … responsive and secure customer-focused IT Services. You will be using in-depth specialist knowledge of procurement and finance to recommend solutions to address complex issues and continually improve efficiency of service. Process invoices, expense claims and interdepartmental transfers, supplier statement reconciliations, raise requisitions and processing through to purchase ...

Title: Managed Print Service Field Engineer Location: Central London Job Type: Full Time, Permanent Salary - £34k/Negotiable dependent on experience About the Role An established technology solutions provider is seeking an experienced Managed Print Service Field Engineer to join their field-based engineering team in Central London. … This role involves supporting a range of managed print devices across client sites, delivering high-quality service, maintenance and installations while maintaining excellent customer relationships. This is a great opportunity for a technically skilled engineer with experience in managed print environments who enjoys working autonomously while also collaborating ...

sure the organisation gets full value from its investment. You will... Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business … teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps ...

everything from AI to reusable tech. The Head of Technology role is critical in defining Sainsbury's technology strategy with strategic partners, ensuring technical, service, and delivery excellence across a large and diverse portfolio that touches every Sainsbury's site and colleague. This highly credible leader collaborates brilliantly across … services into Sainsbury's, tracking external dependencies and impacts at enterprise level and cross-domain where required. Drive value-oriented change and high-quality service delivery through leadership of technical, delivery, and service management across partner relationships. Service Management Lead vendor management including relationships with Partners across ...

Dwellant Training Specialist Dwellant £Competitive, aligned to experience Home Based ROLE OVERVIEW We are looking for a Customer Training Specialist to join Dwellant and play a key role in empowering our customers to get the very best from our platform. Working remotely as part of our customer function … role requires energy, clarity and empathy. You will be expected to deliver structured, engaging training sessions, develop high-quality learning content, and ensure every customer interaction adds value. You will take ownership of the training journey, from onboarding through to ongoing enablement. You will work independently in a home ...

commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery. Key Responsibilities D365 Licensing Strategy & Advisory Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons Assess requirements and recommend licensing aligned to Microsoft rules and best practices Support licensing ...

surveys, and solution recommendations Collaborate with internal teams and stakeholders to ensure smooth project delivery Recommend and contribute to improvements in technical processes and service delivery Support and mentor junior engineers where required Participate in out-of-hours support on a rota basis (optional) Requirements 3–5 years’ experience … Intune Solid understanding of networking, servers, virtualisation, storage, and security Experience troubleshooting complex infrastructure and desktop issues Ability to manage multiple priorities and meet service deadlines Strong communication and customer service skills Ability to work independently and as part of a team Qualifications (any of the following ...

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking … operations of their Shopify stores. 🔍 What You’ll Do: Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences Monitor KPIs like traffic, conversion, and customer satisfaction to drive ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership … platform for sustainable operational and commercial success. If youre currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - wed love to hear from you. ---------------- The Role at a Glance ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June … office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive ...

role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding ...