151 to 175 of 220 ITIL Jobs in Central London

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting to More ❯

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting to More ❯

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting to More ❯

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting to More ❯

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting More ❯

in the London Market or wider insurance sector. Ability to work autonomously and deliver in a fast-paced environment. Familiarity with Agile or hybrid delivery approaches. Relevant certifications (CII, ITIL, ISEB) are a plus. Interested? Contact Connor Smyth at Anson McCade on 020 7780 6706 . More ❯

in the London Market or wider insurance sector. Ability to work autonomously and deliver in a fast-paced environment. Familiarity with Agile or hybrid delivery approaches. Relevant certifications (CII, ITIL, ISEB) are a plus. Interested? Contact Connor Smyth at Anson McCade on 020 7780 6706 . More ❯

What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can influence stakeholders and lead with empathy Ideally understand SIAM models More ❯

What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can influence stakeholders and lead with empathy Ideally understand SIAM models More ❯

Understanding of mainframe hardware/IO concepts (channel subsystem, FICON, zSeries fundamentals) and basic z/OS interplay. Good knowledge of monitoring/observability (CA WatchTower) and incident management (ITIL practices). More ❯

Understanding of mainframe hardware/IO concepts (channel subsystem, FICON, zSeries fundamentals) and basic z/OS interplay. Good knowledge of monitoring/observability (CA WatchTower) and incident management (ITIL practices). More ❯

Extensive experience in managing large-scale enterprise applications and teams in a complex setting. A solid history of driving strategic change, fostering innovation, and enhancing processes. Strong expertise in ITIL/ISO frameworks, cybersecurity, and information governance. Outstanding leadership, stakeholder engagement, and strategic negotiation abilities. The vision and credibility to operate at the executive level and effectuate change across the More ❯

Extensive experience in managing large-scale enterprise applications and teams in a complex setting. A solid history of driving strategic change, fostering innovation, and enhancing processes. Strong expertise in ITIL/ISO frameworks, cybersecurity, and information governance. Outstanding leadership, stakeholder engagement, and strategic negotiation abilities. The vision and credibility to operate at the executive level and effectuate change across the More ❯

flexibility for the right experience. Requirements: Strong project management experience Strong experience working as a PM in the legal sector (or in a professional services environment) Strong understanding of ITIL processes, particularly Change and Release Management. Demonstrable experience managing multiple IT projects from initiation to delivery. Excellent stakeholder engagement and communication skills, with the ability to influence at all levels. More ❯

experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work collaboratively in a team environment. Experience with documentation and support knowledge base tools. … Experience in legal, finance, or professional services environments. Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python). ITIL Foundation or other relevant certifications. This position will require physical presence in Proskauer’s offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs More ❯

experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work collaboratively in a team environment. Experience with documentation and support knowledge base tools. … Experience in legal, finance, or professional services environments. Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python). ITIL Foundation or other relevant certifications. This position will require physical presence in Proskauer’s offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs More ❯

analysis, manage high-impact incidents, and support the governance of change activities. This is a hands-on role requiring strong analytical skills, excellent communication, and a solid understanding of ITIL practices. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion … to work outside our normal working hours of 9:30am to 5:30pm. Problem Management Own and manage the end-to-end Problem Management process in alignment with ITIL v4 practices. Proactively identify and log problems based on incident trends, monitoring data, and stakeholder feedback. Facilitate and lead Root Cause Analysis (RCA) sessions using structured methodologies (e.g., 5 Whys, Fishbone … executive summaries. Champion a customer-focused approach to incident handling, ensuring timely updates and clear communication throughout the lifecycle. Support continual improvement of the Incident Management process, aligning with ITIL v4’s Service Value System (SVS) and guiding principles. Change Management (cover) Provide support and cover for Change Management processes during absences or peak periods. Review and assess change requests More ❯

analysis, manage high-impact incidents, and support the governance of change activities. This is a hands-on role requiring strong analytical skills, excellent communication, and a solid understanding of ITIL practices. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion … to work outside our normal working hours of 9:30am to 5:30pm. Problem Management Own and manage the end-to-end Problem Management process in alignment with ITIL v4 practices. Proactively identify and log problems based on incident trends, monitoring data, and stakeholder feedback. Facilitate and lead Root Cause Analysis (RCA) sessions using structured methodologies (e.g., 5 Whys, Fishbone … executive summaries. Champion a customer-focused approach to incident handling, ensuring timely updates and clear communication throughout the lifecycle. Support continual improvement of the Incident Management process, aligning with ITIL v4’s Service Value System (SVS) and guiding principles. Change Management (cover) Provide support and cover for Change Management processes during absences or peak periods. Review and assess change requests More ❯

environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯

environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯

arisen for an Service Management Analyst to join our London based law firm on a permanent basis. Key Responsibilities Own and manage the full problem management process, aligned with ITIL v4 Identify and investigate root causes through structured RCA sessions Maintain the Known Error Database and implement preventative measures Drive continual service improvement based on insights and trends Act as … Help ensure changes are implemented with minimal disruption to services Key Experience & Skills Required Proven experience in IT Service Management, ideally within legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills More ❯

arisen for an Service Management Analyst to join our London based law firm on a permanent basis. Key Responsibilities Own and manage the full problem management process, aligned with ITIL v4 Identify and investigate root causes through structured RCA sessions Maintain the Known Error Database and implement preventative measures Drive continual service improvement based on insights and trends Act as … Help ensure changes are implemented with minimal disruption to services Key Experience & Skills Required Proven experience in IT Service Management, ideally within legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills More ❯

environments. Proven leadership experience shaping and executing technology strategy. Hands-on experience with Windows & Linux administration , Azure and AWS . Sound understanding of security frameworks (ISO 27001, GDPR) and ITIL principles. Knowledge of automation tools (PowerShell, Bash, Terraform, Ansible). Excellent stakeholder management, communication, and mentoring skills. Experience delivering cloud migrations , hybrid infrastructure , or endpoint modernisation projects . Relevant certifications … e.g., Azure/AWS Architect, ITIL, CISSP/CISM) highly desirable. Why Join Opportunity to lead technology direction for a global enterprise environment. Collaborative, high-trust culture focused on innovation and improvement. Work with cutting-edge technologies across Azure, AWS, and hybrid architectures. Competitive day rate and long-term project potential. More ❯

environments. Proven leadership experience shaping and executing technology strategy. Hands-on experience with Windows & Linux administration , Azure and AWS . Sound understanding of security frameworks (ISO 27001, GDPR) and ITIL principles. Knowledge of automation tools (PowerShell, Bash, Terraform, Ansible). Excellent stakeholder management, communication, and mentoring skills. Experience delivering cloud migrations , hybrid infrastructure , or endpoint modernisation projects . Relevant certifications … e.g., Azure/AWS Architect, ITIL, CISSP/CISM) highly desirable. Why Join Opportunity to lead technology direction for a global enterprise environment. Collaborative, high-trust culture focused on innovation and improvement. Work with cutting-edge technologies across Azure, AWS, and hybrid architectures. Competitive day rate and long-term project potential. More ❯

Palo Alto, Fortinet, etc.) , and telephony (SIP/VoIP) systems. Familiarity with cloud and hybrid networking (Azure, AWS, GCP) environments preferred. Strong understanding of ISO 27001, PCI-DSS , and ITIL-aligned service delivery processes. Leadership & Soft Skills Strategic thinker with the ability to balance technical depth and business acumen . Exceptional stakeholder management and communication skills, capable of influencing at … contracts Qualifications Bachelor’s degree in Computer Science, Network Engineering, or related discipline (or equivalent experience). Professional certifications preferred: Cisco: CCNP, CCIE Juniper: JNCIP, JNCIE Other relevant certifications: ITIL, CISSP, Azure/AWS Networking certifications Why Join Us Opportunity to define and lead network strategy across a pan-European enterprise. Work with modern technologies in a high-availability, security More ❯