51 to 71 of 71 ITIL Jobs in Central London

knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Effective leadership and coaching skills. A knowledge of ITIL best practice is desirable. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical UK Defence More ❯

knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Effective leadership and coaching skills. A knowledge of ITIL best practice is desirable. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical UK Defence More ❯

of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date More ❯

NAC, DDI, and WiFi projects Strong stakeholder engagement and communication Hands-on experience with: Palo Alto firewalls Aruba and HP switches Infoblox DDI Meraki and Aruba WiFi Aruba ClearPass ITIL experience (change and incident management) Skilled in creating and presenting high- and low-level designs Desirable Experience Panorama SolarWinds Citrix Netscalers Meraki This role may occasionally require out-of-hours More ❯

of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant … bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity More ❯

experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work collaboratively in a team environment. Experience with documentation and support knowledge base tools. … Experience in legal, finance, or professional services environments. Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python). ITIL Foundation or other relevant certifications. This position will require physical presence in Proskauer’s offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs More ❯

experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work collaboratively in a team environment. Experience with documentation and support knowledge base tools. … Experience in legal, finance, or professional services environments. Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python). ITIL Foundation or other relevant certifications. This position will require physical presence in Proskauer’s offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … Service Delivery Manager will also mage the relationship and SLAs of 3 party suppliers and vendors as well as internal teams. As Service Delivery Manager certifications such as Prince2, ITIL (ideally ITILv4+) are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure … M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical background This is an exceptional Service Delivery Manager opportunity with exciting projects, career progression and a great package on offer. Key Skills: Service Delivery Manager More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … Service Delivery Manager will also mage the relationship and SLAs of 3 party suppliers and vendors as well as internal teams. As Service Delivery Manager certifications such as Prince2, ITIL (ideally ITILv4+) are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure … M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 Hands on technical background This is an exceptional Service Delivery Manager opportunity with exciting projects, career progression and a great package on offer. Key Skills: Service Delivery Manager More ❯

MECM Skilled in application packaging (MSI, MSIX, PKG, DMG), release design, rollback, and pilot/UAT testing Proficient in scripting and automation using PowerShell, Bash, or APIs Experience of ITIL-aligned change, release, and incident management processes Strong communication skills and ability to engage stakeholders with clear, auditable reporting Active SC clearance is required for this role Desirable Certifications such … as Microsoft Endpoint Administrator, VMware VCP DW, Jamf 300/400, or ITIL Foundation More ❯

ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with More ❯

ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with More ❯

cross-functional teams (Infrastructure, Security, Operations, HR, Finance) to ensure seamless project delivery * Collaborate with vendors and partners to manage dependencies, SLAs and contract performance * Ensure delivery adheres to ITIL, change management and governance standards * Support post-project reviews, capturing lessons learned and improving delivery frameworks for future initiatives * Maintain a strong focus on service continuity, cybersecurity and operational readiness … to delivery - able to dive into technical detail and drive outcomes under tight timelines * Strong stakeholder and vendor management skills, with experience leading cross-functional technical teams * Knowledge of ITIL and project management methodologies (PRINCE2, Agile, or equivalent) * Background in infrastructure delivery, enterprise systems, or technology transformation preferred This is an exciting opportunity for a proactive and technically capable delivery More ❯

understand client requirements and propose tailored ITSM solutions. Lead discovery sessions, solution workshops, and product demonstrations. Develop and present proposals, SOWs, and pricing models aligned with client needs and ITIL best practices. Contribute to RFP/RFI responses with service design and delivery planning. Oversee the implementation of ITSM solutions, ensuring alignment with client expectations and industry standards. Manage project … timelines, resources, and deliverables across multiple engagements. Ensure quality assurance and compliance with ITIL processes during delivery. Facilitate knowledge transfer and training for client team Identify opportunities for service expansion, upselling, and cross-selling. Maintain strong relationships with stakeholders, acting as a trusted advisor. Background and Experience At least five years' relevant Programme/Project management experience, with a proven … and written communication Experienced in the full Customer life cycle from pre-Sales through to delivery and ongoing Support of Tooling solutions i.e. ServiceNow or similar Strong understanding of ITIL concepts including process knowledge in all service lifecycles Experience with integrating ITSM tools with external interfaces Experience with infrastructure and application discovery tools You will need to evidence relevant work More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI More ❯

understand client requirements and propose tailored ITSM solutions. Lead discovery sessions, solution workshops, and product demonstrations. Develop and present proposals, SOWs, and pricing models aligned with client needs and ITIL best practices. Contribute to RFP/RFI responses with service design and delivery planning. Oversee the implementation of ITSM solutions, ensuring alignment with client expectations and industry standards. Manage project … timelines, resources, and deliverables across multiple engagements. Ensure quality assurance and compliance with ITIL processes during delivery. Facilitate knowledge transfer and training for client team Identify opportunities for service expansion, upselling, and cross-selling. Maintain strong relationships with stakeholders, acting as a trusted advisor. Background and Experience At least five years' relevant Programme/Project management experience, with a proven … stakeholder management; strong verbal and written communication Experienced in the full Customer life cycle from pre-Sales through to delivery and ongoing Support of Tooling solutions Strong understanding of ITIL concepts including process knowledge in all service lifecycles Experience with integrating ITSM tools with external interfaces Experience with infrastructure and application discovery tools You will need to evidence relevant work More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

part of incident resolution Monitor system alerts and performance metrics; basic scripting may be involved Work closely with Infrastructure, Networking, and Change teams to resolve cross-platform issues Follow ITIL-aligned processes for incident and change management, including CAB participation What We’re Looking For Solid background in customer support and stakeholder engagement Technical familiarity with VB.NET (for debugging), SQL … data manipulation), and C# Understanding of ITIL principles and experience with structured incident/change workflows Comfortable navigating across multiple departments and technical domains Experience working with multiple applications within one project Strong Understanding of SSIS packages If this sound a good suit apply with an updated CV More ❯

resilience, and lead distributed teams. What you’ll be doing Set and govern the application strategy; provide board-level performance and risk reporting. Ensure service excellence: SLAs/KPIs, ITIL practices, resilience, and “security by design.” Drive modern engineering: Agile, DevSecOps, CI/CD, automated testing, cloud-native. Lead integration and consolidation across CRM, policy/claims, finance and digital … Senior IT leader (Head/Director) in complex, multi-site environments. Proven in both application services and application development. Strong post-M&A integration, rationalisation and migration delivery. Deep ITIL and Agile expertise; solid grasp of GDPR/FCA and security. Stakeholder influence at ExCo/Board level; vendor and global team leadership. What you’ll get High-impact remit More ❯