26 to 50 of 59 Customer Service Jobs in the City of London

engineering platforms * Applying Agile software development methodologies and principles, including work estimation techniques * Working closely with key stakeholders and providing a high level of customer service in a friendly, professional manner * Leveraging strong analytical abilities and creative problem solving * Learning new tools and technologies with a high degree More ❯

Job Title: IT Engineer 1 Location: London - Hybrid Contract Type: 6 months We are seeking a skilled and customer-focused IT Engineer 1 to join our team. The ideal candidate will have at least 3 years of hands-on experience supporting hardware, software, AV equipment, and network systems in … IT equipment and liaise with vendors for support and procurement. Audit and revise IT policies to ensure secure and efficient operations. Provide high-quality customer support to internal users. Minimum Requirements: 3+ years' experience in IT support or similar role. Strong working knowledge of Windows 10/11 and … macOS environments. Excellent troubleshooting, diagnostic, and problem-solving skills. Outstanding customer service and communication abilities. Desirable Skills (Nice to Have): Experience installing and troubleshooting business applications (e.g., MS 365, Adobe products). Basic network troubleshooting skills (e.g., LAN/WAN, IP configurations). This is an urgent vacancy More ❯

to lead the organisation in driving a positive and responsible approach to business continuity and crisis management in an environment of increasing regulatory and customer attention: Develop and oversee the embedding of a consistent crisis management framework across the group, including toolsets and plans Develop and implement a crisis … Support the TCR & Group Risk brand in developing strong relationships with business stakeholders that fosters transparent and informed risk management and ownership Support good customer service and business resiliency through best practices that are proportionately applied and that in so doing meet regulatory expectations and requirements (where applicable … Key Responsibilities Operationalise a business continuity and crisis management framework that meets customer, market and regulatory expectations Provide Executive and Board Risk Committee papers on relevant topics, including strategic scenario analysis and recommendations Provide 2nd line oversight for Business Continuity and IT Disaster Recovery testing Deliver a group-wide More ❯

administrative support within the legal department. Assist with the management and administration of trade mark portfolios. Liaise with clients and overseas attorneys, ensuring excellent customer service at all times. Prepare and file trade mark applications and renewals. Monitor deadlines and take appropriate action. Prepare reports for clients as More ❯

Are you a Sage 200 expert with a knack for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking More ❯

Are you a Sage 200 expert with a knack for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking More ❯

Are you a Sage 200 expert with a knack for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking More ❯

Local London Council is seeking a skilled and proactive Test Lead to oversee all QA activities on a major Dynamics 365 Customer Service project. This critical role involves leading the testing strategy and ensuring high-quality delivery across both internal teams and an external delivery partner. The successful … s internal expectations. This is an exciting opportunity to help drive quality assurance on a complex, high-profile technology programme, contributing directly to improved customer experiences and operational efficiency within the Council. Essential Skills and Experience Proven experience as a Test Lead or QA Manager in complex digital transformation … projects. Strong knowledge of Microsoft Dynamics 365 Customer Service. Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement. Excellent communication and stakeholder management skills. Ability to work cross-functionally with both business and technical teams. A proactive and detail-oriented approach, with a commitment to driving More ❯

a dedicated team, they provide premium quality services to a wide range of clientele across the UK. Their primary focus is on offering exceptional customer service while maintaining a culture of continuous learning and improvement. Job Description Develop and manage vendor relationships, ensuring high levels of service … and fulfil their IT needs. Regularly review and negotiate vendor contracts to optimise value for the company. Manage vendor performance, ensuring adherence to agreed service levels and performance metrics. Identify, assess, and manage potential risks associated with vendor partnerships. Conduct regular vendor audits to ensure compliance with company and More ❯

ABOUT US: Webgains is the Service-First affiliate network, delivering outstanding support, strategic expertise, and winning affiliate partnerships to thousands of leading retail brands worldwide. Webgains combines seamless experience with a wide range of powerful tools and automations for advertisers and publishers, as well as robust GDPR complaint tracking … and an early finish on a Friday. ABOUT YOU If you are a confident, dynamic, and self-motivated marketing professional, dedicated to providing exemplary customer service to a network of advertisers and publishers, then this role sounds perfect for you. If this sounds like you, wed love for … the ability to multi-task. KEY ROLE RESPONSIBILITIES Demonstrate strong decision making in line with company goals, social, and environmental best practice Deliver excellent service and relationship management to clients and publishers across assigned accounts Ownership of assigned accounts delivery and service levels, pro-actively providing insights to More ❯

Bi-lingual fluency in German) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

Bi-lingual fluency in German) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

to the second line team. Everything works through a structured ticketing system, and because they operate a traditional retained-services model (charging per user), customer service is key. Working hours will be either 8:00-4:30 or 9:30-6:00, and while the company provides … belt. Maybe it was through an MSP, maybe in-house - either way, you know how to triage issues quickly and take ownership of the customer experience. You'll need solid communication skills, strong troubleshooting instincts, and a real appetite to learn. This team thrives on accountability, clear processes, and More ❯

competitive environments 🔹 Confident & articulate – able to engage with senior stakeholders 🔹 Driven & adaptable – thrives in a fast-paced, high-performance setting 🔹 Experience in sales or customer service (e.g., Enterprise, Grad Schemes etc) is a bonus What’s on offer for a Executive Research Consultant; ✔ Fast-track career growth – accelerated More ❯

competitive environments 🔹 Confident & articulate – able to engage with senior stakeholders 🔹 Driven & adaptable – thrives in a fast-paced, high-performance setting 🔹 Experience in sales or customer service (e.g., Enterprise, Grad Schemes etc) is a bonus What’s on offer for a Executive Research Consultant; ✔ Fast-track career growth – accelerated More ❯

competitive environments 🔹 Confident & articulate – able to engage with senior stakeholders 🔹 Driven & adaptable – thrives in a fast-paced, high-performance setting 🔹 Experience in sales or customer service (e.g., Enterprise, Grad Schemes etc) is a bonus What’s on offer for a Executive Research Consultant; ✔ Fast-track career growth – accelerated More ❯

leads effectively. Maintaining accurate records of sales activities using CRM tools. Collaborating with colleagues in different business units to optimise sales opportunities. Ensuring excellent customer service and a consultative approach to understanding client needs and providing tailored training solutions. What s the Best Thing About This Role You More ❯

build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally More ❯

build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally More ❯

Build Recruitment are currently represening a Facilities Management company delivering integrated solutions across commercial and residential properties throughout London. The team is passionate about service excellence and efficiency, and we are now seeking a proactive and organised Helpdesk Administrator to join their central operations team. The Role: As a … will be the first point of contact for our clients and field-based teams. You will manage work orders, coordinate engineers, and ensure that service levels are met efficiently and professionally. Key Responsibilities: Respond to client queries via phone and email in a timely manner Log and manage reactive … records and ensure database integrity Requirements: Previous experience in a helpdesk or facilities administration role (ideally within FM or property services) Excellent communication and customer service skills Strong IT skills, including experience with CAFM systems (e.g., Concept, Planon, or similar) Ability to multitask and work under pressure in More ❯

Mobile Electrical Maintenance Engineer - FM Service Provider - Up to £44,000 Are you a Mobile Engineer looking for a new challenge? Do you want to be mobile in Central London with a van or a travel card? Exciting opportunity to work for a family run FM service provider … your trade certificates (Essential) A proven track record in commercial building maintenance An understanding of commercial building maintenance Multi-skilled Good communication skills Excellent customer service skills Package Up to £44,000 (Based on experience/Qualifications) Company Vehicle with Fuel card and Float for Mobile or Travel More ❯

sports & beyond ) Confident & articulate able to engage with senior stakeholders Driven & adaptable thrives in a fast-paced, high-performance setting Experience in sales or customer service (e.g., telesales, NHS call handling ) is a bonus Whats on offer? Fast-track career growth accelerated progression vs. traditional executive search models More ❯

you'll be given the tools and training to make you successful . You'll be rewarded , through our generous bonus program, for your customer service and your ability to consistently hit your sales goals. You will also enjoy huge DISCOUNTS on all your favorite brands! Acknowledgments After More ❯

conferencing, etc.) Understanding of client needs, room environments and use technical knowledge of AV equipment, design concepts and schematic drawings Excellent organisational skills Excellent customer service skills with a friendly and helpful approach Administration skills, including typing and reporting using Office applications The ability to deliver under pressure More ❯

delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Product Engineer, you will be joining one of their More ❯