26 to 50 of 58 Customer Service Jobs in the City of London

Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

Office. The Solution Architect is responsible for shaping, defining and assuring technology solutions that support Fortnum & Mason’s business strategy across retail, hospitality, digital, customer services, data and corporate functions. The role owns the translation of business needs into practical, secure, scalable and supportable solution designs, ensuring each recommendation … balances customer and colleague experience, cost, risk, delivery complexity, data quality, cyber security and long-term operational impact. The role will also guide vendor and product selection, challenge assumptions, and help Fortnum & Mason make technology decisions that are commercially sound and fit for the future. The Solution Architect will ...

Microsoft Intune, Windows 11, endpoint security, application deployment, device management, and user computing technologies. The engineer will work closely with Network, Security, Infrastructure, and Service Desk teams to deliver secure remote access services while maintaining excellent user experience and compliance with cybersecurity standards. Key Skills & Requirements: Administer and support … manage Microsoft Intune policies, compliance policies, configuration profiles, and application deployments. Maintain documentation, operational procedures, knowledge articles, and technical designs. Participate in project delivery, service improvement initiatives, and technology refresh programmes. Provide 3rd line technical support and act as an escalation point for complex EUC issues. Support change management ...

community. You will ensure that the data on the College's CRM system is up to date and accurate. You will have the following: Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints ...

reuse choices, considering value, cost, risk and long‐term maintainability Shape pragmatic modernisation paths that balance new capabilities, legacy technology, technical debt and service continuity Enable teams with practical guidance Co‐create practical patterns across integration, APIs, identity, service design and other cross‐cutting areas Help teams define … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Business - Retail Tech We are working with a high growth company which enables retail and fashion companies to scale globally, providing exceptional customer service and an excellent customer experience. The Opportunity The business is now looking for a Legal Counsel to join its small and growing legal ...

solvin g skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes, all whilst providing platinum customer support to our clients. What’s the role? Technical Account Managers deliver exceptional service and support to our content partners and customers … Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns ...

such as Microsoft Office and AutoCAD. Ability to understand technical specifications. Be a strong communicator, self confident with exceptional relationship building skills. Have strong customer facing skills and exceptional customer service skills. Specific attention to detail and be able to work on your own initiative. Have … Status A or B approval at Construction stage. Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company. Prepare detailed and well-written proposals for each client, adhering to client ...

ongoing basis Your mission Develop scalable, stable and efficient digital systems that enhance our platform. Write high-quality code for tech products that improve customer experience, embed AI-enhancements, reduce customer service issues and reduce costs. Be detail-conscious, able to support technical decision-making to keep ...

exports, getting incoterms and shipping documentation right Lead the CIN7 implementation, working with developers and 3PL on configuration, testing and optimal set-up Manage customer service through Gorgias, resolving issues before they become problems Handle purchase orders and supplier relationships, balancing cost against quality and service Produce … operational reports in Excel that actually drive decisions Support customer onboarding and cross-departmental projects as they arise Your Talents You’ve worked in operations before, ideally within beauty, cosmetics, wellness or FMCG, and you know how to make an impact quickly. You understand incoterms (International Commercial Terms), BOMs ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … learning, innovation and adaptation. Proactive approach with a strong sense of ownership and initiative. High level of integrity, accountability, commitment and professional confidence. Strong customer focus and results orientation. Benefits Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days). Pension ...

accounting system current with project contract value and estimate at completion values. The Project Manager will maintain a high degree of external and internal customer service via clear and timely communication and project reporting. Project Manager must take full ownership responsibility over the project and ensure that there … production cutover, and client. Plan, execute, and manage the activities of the team and indirect support resources to produce deliverables according to contract/customer requirements. Deliver projects in Waterfall & Hybrid way. Ensure the project's budgeted costs and profits are met or improved. Ability to strategize and implement ...

closing the sale. Ability to stand up in front of executive and articulate a business case. Travel up to 30-40% of the time. Customer oriented background required (sales, support, customer service). Qualities of cooperation, adaptability, flexibility as changes occur in the department, and maintaining ...

varied portfolio of programmes for employees, customers, prospective customers, alliance partners, press and analysts. Events will include conferences, partner summits, executive meetings and customer experiences, as well as large-scale pan-EMEA programmes. Key responsibilities Lead or support assigned events from initial planning through to delivery and post-event … investment, using attendee and stakeholder feedback to assess success. Collaborate with cross-functional teams to support integrated marketing activity. Identify opportunities to improve processes, service levels and cost efficiency. Support the planning and delivery of major pan-EMEA event programmes. Ensure every event delivers an excellent attendee experience ...

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … solutions meet business needs and user expectations. Establish data-driven metrics to monitor product performance, conduct analysis, and drive continuous feature optimisation to enhance service delivery. Leverage both internal and external resources to design and execute marketing and go-to-market strategies that drive user acquisition and expand product ...

systems, while mentoring peers. Join a dynamic media agency with a central W1 office, working in a friendly, collaborative environment that values delivery and customer service. You’ll help manage devices and support Google Workspace and Microsoft 365, contributing to improvements and knowledge #J-18808-Ljbffr ...

PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop and execute … European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. Develop strategic ...

current knowledge of information security, incident response techniques, emerging threats, and tools. Work independently and produce high-quality deliverables with minimal supervision. Exhibit strong customer service and consulting skills. Adhere to client and internal policies, procedures, and security practices. Maintain detailed notes and draft updates and reports … required. Remain calm, composed, and articulate in tough customer situations. Exhibit excellent relationship management and communication skills. Preferred Skills Experience with e-discovery tools and methodologies. Proficiency in collecting and analyzing data from mobile devices/cell phones. Industry certifications such as MCFE, ENCE, ACE, GCFA, GCIH, GNFA, GCFE ...

multidisciplinary teams and foster a high-performance culture. Ensure financial, contractual, and operational objectives are achieved. Profile Senior leadership experience in general management, finance, customer service, or country leadership roles. Strong experience working with government entities, public sector organizations, or regulated environments. Commercially minded with exposure … impact. Manage a business generating approximately €20M+ in annual revenue . Work directly with senior government stakeholders and institutional partners. Gain exposure to citizen service delivery, cybersecurity, and digital transformation initiatives. Benefit from international career opportunities as part of a world leading international Group. Further details will be shared ...

operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist … large and dynamic enterprise companies Ability to work well in a highly dynamic/team environment that focuses on providing above industry standard customer service The annual Total Cash Compensation salary range for this position is 141,400 to 171,100. Actual pay within this range depends ...

Responsibilities * Design and document transmission and packet network solutions. * Provision, configure and test network elements across optical and L2/L3 technologies. * Support customer service activation, implementation and network upgrades. * Manage network capacity, disconnects and capacity reallocation. * Maintain accurate technical documentation and network records. * Ensure designs and implementations … mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ...

exciting opportunity for an exceptional, experienced Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity. Key Responsibilities Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls. Proficient in audio, Video … sole technician responsible for a client site and at times the main client interface. To be an ambassador - approach and professionalism is extremely important. Customer service skills are essential along with the ability to work calmly under pressure and resolve any issues quickly and professionally. To be very ...

performance. This hands-on leadership role involves complex troubleshooting, driving automation, overseeing migrations to cloud, and mentoring colleagues across global teams. A strong customer-service mindset is essential. #J-18808-Ljbffr ...

Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this … book deliveries Who You Are : · You can speak or understand Spanish or Portuguese - Beneficial but not essential · You have excellent communication skills and a customer-first attitude. · You thrive in a team-oriented environment and can work independently. · You are detail-oriented and have strong organisational abilities to manage ...

seeking a Network Engineer to maintain client networks and act as a 3rd line escalation point. The role demands a proactive attitude, excellent customer service and a strong willingness to upskill across a range of technologies. You will work closely with the Technical Director on systems maintenance ...