10 of 10 ITSM Jobs in the City of London

local end-user support operations, ensuring timely resolution of IT issues. Develop and enforce support policies, procedures, and standards to enhance user experience. Implement ITSM best practices and tools to streamline support operations. Drive training and development initiatives for a high-performing support team. Corporate IT Infrastructure Oversight Provide administrative ...

business and customer experience goals. Work closely with internal sales, delivery, and partner teams, including ServiceNow leadership. Required Experience Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics. Experience designing ServiceNow solutions for HR, IT, and customer experience use cases. Hands ...

Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based ...

networks, data centre, servers, platforms, etc.) - not hands-on technical, but able to speak the language and challenge where needed. Solid experience working with ITSM and change processes (e.g. raising and managing changes in ServiceNow, CAB/change approval). Confident stakeholder manager, able to bring product owners, infra teams ...

security boundaries, and observability. Architect document intelligence pipelines (classification/extraction/OCR/validation) and integrate with downstream systems (CRM/ERP/ITSM/EDM). Define non-functional requirements (availability, latency, throughput, cost, DR/RTO-RPO) and ensure solutions meet them. Implement identity & access (Entra ...

ensure sound decision-making and effective delivery. Essential Skills Prior experience of architectural designs High level (HLD) Experience with the following service now modules: ITSM, ITOM and CSM Proficient in connecting service now with external systems using IntegrationHUb, REST/SOAP and mid servers £400 to £500 a day | London ...

ServiceNow Developer in a commercial environment Strong hands-on experience with JavaScript and ServiceNow scripting Experience with one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Experience with REST/SOAP integrations and APIs Good understanding of ServiceNow architecture and data model Ability to work independently in a contract ...

building and growing a dedicated ServiceNow contract desk, working closely with clients looking for expertise across the full ServiceNow ecosystem including development, administration, architecture, ITSM/ITOM/HRSD modules and platform leadership.Experience in technology contract recruitment is essential, and previous exposure to ServiceNow or adjacent digital transformation markets ...

with transformation Solution Design, Delivery, Administration, and Operation Lead the design and implementation of scalable, secure, and efficient solutions for CRM (Salesforce), ERP (NetSuite), ITSM (TBD), MDR (TBD), other corporate platforms, and transition Document technical designs and support governance frameworks as required Development, Integration, and Automation Build and customise applications … using Apex, Lightning Web Components, SuiteScript, and .NET/C# Develop APIs and middleware for integrations between Salesforce, NetSuite, and ITSM, including the use of third-party solutions (e.g. MuleSoft). Automate real-time workflows and data migrations across systems Ensure adherence to security standards and data protection regulations Stakeholder ...

workflow solutions that improve efficiency, automation, and user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer … code reviews, technical standards and knowledge sharing What We're Looking For Strong hands-on experience with the ServiceNow platform Good understanding of ITSM, HRSD, CSM or Employee Experience workflows Experience with JavaScript, HTML, CSS and ServiceNow development tools Integration experience with third-party systems Strong problem-solving and troubleshooting ...