26 to 27 of 27 Service Management Jobs in the City of London

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...

Solution Architect to join a large enterprise transformation. You will design and implement scalable BMC Helix ITSM/CMDB, driving automation and cloud-enabled service management. In a hybrid Paddington, London environment, you will collaborate with infrastructure, cloud, and business teams to deliver architecture documentation and governance. #J ...