Customer Service Jobs in Dorset

1 to 25 of 26 Customer Service Jobs in Dorset

Customer Service Delivery Driver (Gillingham)

Gillingham, Dorset, UK
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Posted:

Home Delivery Driver - Competitive Pay and Extensive Benefits Package (Gillingham)

Gillingham, Dorset, UK
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Posted:

Home Delivery Driver (Gillingham)

SP8 4QJ, Gillingham, Dorset, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Part Time
Posted:

Field Service Engineer

Sherborne, Dorset, South West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Employment Type: Permanent, Work From Home
Posted:

Customer Support Engineer

Weymouth, England, United Kingdom
The Airedale Group
Job Title: IoT Customer Support Engineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join our team The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. … This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry sector and commercial kitchen appliances is preferred/ideal. Location: Weymouth, Brackley or Halesowen Key Responsibilities: Handle customer queries related to IoT More ❯
Posted:

IT Support Technician

Bournemouth, Dorset, England, United Kingdom
Mploy Staffing Solutions
Our client based in Bournemouth has an immediate requirement for an experienced IT Support Technician to join their well-established and busy team. The company are a local Managed Service Provider (MSP), who provide an exceptionally high level of customer service and support to a diverse customer base across the globe. We are looking for an … supporting and implementing many other technologies such as Active Directory, Windows Server, Hyper-V, Networking, Firewalls, Managed Wi-Fi, VoIP, Windows 11, Apple OS and more. The role is customer facing, both over the phone and in person. You will be primarily office based in Bournemouth with site visits to clients when required. You may spend some days purely … of a small, friendly, team of engineers. Essential Requirements: 3 years minimum IT support experience dealing with multiple clients and/or sites in a similar MSP environment. Excellent customer service skills and experience. Excellent understanding and support experience of Microsoft 365, Windows Server , Active Directory, Windows 10/11, IP Networking, Firewalls, Broadband Services. Full driving license More ❯
Employment Type: Full-Time
Salary: £26,000 - £35,000 per annum
Posted:

IT Apprenticeship

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
the first point of contact for IT issues, logging and managing tickets through the ITSM system. Providing first-line technical support to users via phone, email, chat, and self-service portals. Troubleshooting and resolving hardware, software, and network issues within your skill level, escalating where necessary. Supporting users with Microsoft Office applications, Windows operating systems, and mobile devices (iOS … Android). Assisting with Active Directory tasks such as password resets and account management. Maintaining high-quality customer service in line with SLAs and company standards. Collaborating with second-line and resolver teams to escalate complex issues. Updating documentation of known fixes and contributing to IT knowledge bases. Ensuring clear communication with users by providing updates and guidance … in non-technical terms. Youll be supported by an experienced Service Desk team and receive structured training through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A self-starter with a proactive attitude and a willingness to learn. Strong communication skills confident speaking with users and explaining technical issues in plain language. Respectful, professional, and aligned with Codestones values More ❯
Employment Type: Advanced apprenticeships, Work From Home
Salary: £14,000
Posted:

Finance Customer Success

Bournemouth, Dorset, England, United Kingdom
Hatched Recruitment UK
Finance Customer Success Agent - Accounting Software Support Are you a finance professional with a passion for customer service and problem-solving? This is a fantastic opportunity to join a growing software business as a Finance Customer Success Agent , supporting clients in getting the very best from their accounting platform. The Role: You'll be the first … point of contact for clients, managing inbound queries via phone and email, diagnosing and resolving technical or process-related issues, and ensuring an excellent customer experience. You'll also work closely with internal teams to escalate more complex queries and help shape product improvements. What We're Looking For: Minimum 3 years' experience in a finance role , with strong … hands-on use of accounting software. Background in customer support or client-facing roles is highly desirable. Excellent communication, problem-solving and organisational skills. A proactive, collaborative approach with strong attention to detail. Working Pattern: This role is ideally office-based full time during training and onboarding. Once you're fully confident in the role, there is potential to More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Engineer

Blandford Forum, Dorset, South West, United Kingdom
Synergize Consulting Limited
and troubleshooting fixes where required - Update workflow management system at all relevant stages of support - Managing tickets as they arise, and ensuring appropriate updates and call management to maintain Service levels - Stock management including asset management of kit going in/out - Effective Management of disposals that go through the process - Triage and perform hardware repairs of client kit … Locker replenishments where appropriate - Highlight potential issues with service/potential service improvements Experience required: - Previous experience of working in a technical support role, or a break/fix role related to PC's and devices - Experience of migrating Servers and OS on laptops - Hardware knowledge including laptops and desktops - Ability to diagnose, troubleshoot and resolve issues in … the most efficient way - Strong customer service skills - Experience in managing and deploying hardware assets - Ability to raise and log tickets where required - Flexibility as to working hours - Due to the nature of the client, it would be an advantage for candidates to hold, or be eligible and willing to undergo, a certain level of security clearance (SC More ❯
Employment Type: Contract
Rate: £185 per day
Posted:

Senior Desktop Analyst

Poole, Dorset, South West, United Kingdom
Bournemouth and Poole College
through Southern Educational Professional Services Ltd; a subsidiary of the College. The Senior Desktop Analyst Role: As our Senior Desktop Analyst, you will be a key part of a customer focussed IT Services team and fundamental to the delivery of: an IT desktop experience which meets the need of all of our users application deployment desktop automation and remote … ll ideally have: Minimum of Level 3 National Qualification in IT or a Computing related subject. Good interpersonal and written skills. Good communication skills. Demonstrable proven track record in customer service skills. Methodical approach to problem solving. Good organisational skills. Demonstrable passion for IT and IT Systems. Good knowledge of IT hardware and experience in PC Maintenance. At … and network support. Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme Closing date:- 3 November More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Technician

Bournemouth, Dorset, England, United Kingdom
Pure Resourcing Solutions
Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

IT Support Technician

Bournemouth, Dorset, England, United Kingdom
Pure Resourcing Solutions
incidents where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network environments. Excellent More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Operations Coordinator

Wimborne, Dorset, England, United Kingdom
Two Six Recruitment Limited
a must. You’ll also keep a close eye on the overall workload, managing priorities and adapting plans as things change to make sure customers receive a first-class service at all times. What we’re looking for We’re keen to hear from candidates who have: Strong organisational and multitasking skills A calm, professional approach under pressure Excellent … technology Why you’ll love this role A friendly, collaborative team environment A growing, stable business offering long-term career potential Competitive salary and holiday package that increases with service The chance to be part of a company known for delivering quality and excellent customer service This position is perfect for individuals with a background as a More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

Operations Coordinator

Wimborne, Dorset, South West, United Kingdom
Aspire Jobs Limited
constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective … way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work at pace and constantly juggle ever changing priorities. More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Operations Coordinator

BH21, Furzehill, Dorset, United Kingdom
Aspire Jobs
constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective … way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum 23 days holiday, free parking
Posted:

Junior Account Executive

Bournemouth, Dorset, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £27,000 - £40,000 per annum
Posted:

AI Agent Developer

Bournemouth, Dorset, England, United Kingdom
Vitality
Microsoft Copilot, Google, Salesforce, and Adobe, driving measurable value and strategic alignment.You’ll champion best practices, support adoption, and embed AI into everyday operations, collaborating across IT, operations, and customer service to turn business needs into smart, efficient solutions. This role is key to unlocking the full potential of AI, fostering innovation, and enabling smarter ways of working. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior Sales Account Manager

Poole, Dorset, United Kingdom
Currys
working! At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the … team performance and foster a high-performing sales culture. You will need: Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively across all levels. Excellent customer service and rapport-building abilities. Strong objection-handling skills and a resilient mindset. A commercial mindset. Confidence in managing stakeholders at all levels, both internally and externally. Experience More ❯
Employment Type: Permanent
Salary: GBP 27,707 Annual
Posted:

Senior Sales Account Manager

Bournemouth, Dorset, United Kingdom
Currys
working! At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the … team performance and foster a high-performing sales culture. You will need: Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively across all levels. Excellent customer service and rapport-building abilities. Strong objection-handling skills and a resilient mindset. A commercial mindset. Confidence in managing stakeholders at all levels, both internally and externally. Experience More ❯
Employment Type: Permanent
Salary: GBP 27,707 Annual
Posted:

Senior Sales Account Manager

Swanage, Dorset, United Kingdom
Currys
working! At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the … team performance and foster a high-performing sales culture. You will need: Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively across all levels. Excellent customer service and rapport-building abilities. Strong objection-handling skills and a resilient mindset. A commercial mindset. Confidence in managing stakeholders at all levels, both internally and externally. Experience More ❯
Employment Type: Permanent
Salary: GBP 27,707 Annual
Posted:

Senior Sales Account Manager

Dorchester, Dorset, United Kingdom
Currys
working! At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the … team performance and foster a high-performing sales culture. You will need: Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively across all levels. Excellent customer service and rapport-building abilities. Strong objection-handling skills and a resilient mindset. A commercial mindset. Confidence in managing stakeholders at all levels, both internally and externally. Experience More ❯
Employment Type: Permanent
Salary: GBP 27,707 Annual
Posted:

Senior Sales Account Manager

Wareham, Dorset, United Kingdom
Currys
working! At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the … team performance and foster a high-performing sales culture. You will need: Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively across all levels. Excellent customer service and rapport-building abilities. Strong objection-handling skills and a resilient mindset. A commercial mindset. Confidence in managing stakeholders at all levels, both internally and externally. Experience More ❯
Employment Type: Permanent
Salary: GBP 27,707 Annual
Posted:

Operations Coordinator

Dorset, United Kingdom
The Work Shop Resourcing Ltd
provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an … accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger … will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 32,000 Annual
Posted:

Operations Coordinator

Wimborne, Dorset, England, United Kingdom
The Work Shop
provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an … accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger … will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

Fire and Security Engineer

Bournemouth, Dorset, United Kingdom
Infinity Resource Solutions
Engineer should be local) £34,000-£40,000 basic Company vehicle, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder alarm service experience • Fire alarm experience essential (Gent, menvier, kentech, advanced • Commissioning experience (Beneficial but not essential) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also … industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, Fire and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Engineer Benefit Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave More ❯
Employment Type: Permanent
Salary: GBP 34,000 - 40,000 Annual
Posted:
Customer Service
Dorset
10th Percentile
£25,370
Median
£27,707
75th Percentile
£31,250
90th Percentile
£37,300