7 of 7 Customer Service Jobs in Dorset

impact and work with the people who can help put them right. If you have a background in Application Support, Software Support or technical customer support , and enjoy investigating what sits behind a ticket, this could be your next move. You’ll join an established technology business whose software … supports transport and ticketing services across the UK. Working alongside Support, Product and Project teams, you’ll help keep customer services reliable and drive improvements to how they’re delivered. What’s in it for you? Up to £36,000 salary Hybrid working, with 4 days per week ...

week, 1-hour unpaid lunch) - Rolling shifts About the Role Are you an organised multi-tasker with a passion for problem-solving and great customer service? Join our Service Operations Centre (SOC) as a System Coordinator and play a key role in supporting the rapid growth … Electric Vehicle Infrastructure (EVCI)! In this fast-paced position, youll act as the central hub for our EV clients and field service engineersmanaging live faults, prioritising workloads, and ensuring issues are resolved swiftly within SLA targets. Key Responsibilities Engineer Scheduling: Triage incoming EV infrastructure faults, dispatch field engineers ...

Customer Support Agent x 3 – Finance Software - Expanding team due to gorwth Location: Bournemouth – fully office-based Salary: £33,000 I’m recruiting for three Customer Support Agents to join a fast-growing finance software business in Bournemouth. Key Responsibilities Respond to customer queries via phone, email … Help customers resolve issues, providing clear guidance and a positive support experience. Investigate problems, identify solutions and escalate more complex issues when needed. Manage customer requests efficiently, keeping records accurate and up to date. Learn and navigate software systems to help customers use them effectively. Work collaboratively with colleagues ...

+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Title: Fire and Security Service Engineer Location: BH Postcode Area/Dorset/Hampshire Salary: £35,000 - £45,000 + Overtime + Standby Allowance + Travel Time Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call … company that's leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are expanding our Fire & Security division and are looking ...