26 to 50 of 166 Customer Service Jobs in the East Midlands

will spend your week reviewing dashboards from behind a laptop. \n You will own the operation commercially and operationally, working directly with carriers, Customer Care and internal stakeholders while regularly getting into the field to understand where service is working, where it is failing … will take responsibility for the end-to-end last mile and returns network across Great Britain, with ownership spanning carrier performance, commercial agreements, customer experience, cost control and continuous improvement. \n You will have the autonomy to challenge existing processes, introduce new technology and build a more efficient, data ...

team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit … Customer Service driven Logistics Agent for our site in Spilsby. Responsibilities: Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport. Contribute to a safety-first operation and drive towards an incident free workplace. Proactive approach to Health & Safety Management by undertaking site daily ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … this contract. Our client is well regarded as one of the most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Field Service Technician (Midlands) Location: Covering Birmingham to Sheffield Salary: £40,000 + Overtime + Bonus (OTE £50,000+) Hours: Monday to Friday, 08 30 The Company We are working with a leading provider of automated storage and retrieval solutions, delivering innovative systems that help customers maximise efficiency, productivity … range of manufacturing, engineering, aerospace, warehousing, and cleanroom environments, the business has built a strong reputation for delivering high-quality technology and outstanding customer support. The Role An exciting opportunity has arisen for a Service Technician to join a growing field service team covering the Midlands region. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Field Engineer, reporting directly to their Regional Team Leader you will provide first and second-line support on-site and remote support for customer incidents and service requests across an assigned region. The role ensures high standards of customer service, reliable operation of end-user technology … local infrastructure, and effective support for day-to-day IT service delivery. You will need access to your own vehicle for this position. Main Duties and Responsibilities include: Provide first-line and second-line support for incidents and service requests through site visits, telephone, email, and self-service ...

Field Engineer, reporting directly to their Regional Team Leader you will provide first and second-line support on-site and remote support for customer incidents and service requests across an assigned region. The IT Field Engineer ensures high standards of customer service, reliable operation … user technology and local infrastructure, and effective support for day-to-day IT service delivery. You will need access to your own vehicle for this position. Main Duties and Responsibilities of the IT Field Engineer include: Provide first-line and second-line support for incidents and service requests ...

Line Service Desk Engineer Northampton As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will work closely as a point of escalation for 1st and 2nd Line … ensuring strong communication is maintained throughout. Job Role Responsibilities User Support and advice: 20% Provide 3rd line technical support to customers.Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged and processed quickly and the customer is provided with ...

seeking an experienced and proactive Technical Lead to join our team. The ideal candidate will be instrumental in driving our levels of customer experience through proactivity, design innovation & knowledge transfer so we can actively demonstrate to our customers how Jigsaw24 not only delivers on contractual obligations and innovates … competition to maintain and grow our position in the market. Key Purpose of the role: To own the trajectory for device management in Service, driving industry best practice and new trend adoption (where appropriate). Functional leadership of the Jigsaw24 service, equipping Service Delivery Management and Sales ...

teamLocation: NottinghamHours: 37.5 per weekFull-time Office based (Role Type: PermanentMUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service OverviewThe Evergreen service is Computacenter’s solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by our core team and delivered in collaboration with our service lines. Evergreen is a global service delivered from ...

that support company objectives and that are consistent with Winning Together values. Perform a range of technical work activities either remotely or at the customer site to meet business and customer requirements, including device imaging, IMAC support. Knowledge of standard software: Windows Office, O365, Google Suite Manage incidents … request tickets via an assigned queue in the customer's ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate ...

Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan … Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and accountrelated issues. Reset passwords and unlock user accounts. Install standard software and configure user devices. Escalate unresolved ...

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm/9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking … Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first ...

homes across the UK. Working alongside qualified electricians, you'll play a key role in delivering high-quality renewable energy solutions while ensuring excellent customer service and safety standards. Every installation is different, making this an exciting opportunity for someone with strong roofing expertise, a proactive mindset … delivering exceptional workmanship. What You'll Be Doing As a Solar Roofing Installer, you will: Transport installation equipment, materials and tools to and from customer sites. Collect equipment and ensure waste materials are disposed of appropriately. Arrive on-site at agreed times and maintain clear communication with customers ...

Service/Commissioning Engineer Sheffield, Doncaster, Lincoln, Bradford, Huddersfield, Leicester, or along the M1 corridor would be ideally located. Permanent | £40,000 - £60,000 DOE &+ Company Vehicle + Benefits We are recruiting for an experienced BMS Service/Commissioning Engineer to join a well-established building controls … long-standing commercial clients. This is an excellent opportunity for a BMS Engineer looking to join a supportive company that values long-term customer relationships, invests in training, and offers genuine career progression. The Role You'll be responsible for servicing, fault finding, commissioning, and maintaining Building Management Systems ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network • Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. … Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates. Escalate incidents to service team leaders ...

should include demand management, finite scheduling & capacity management, labour & materials forecasting and maintenance of planning systems. What you'll be doing Ensure that 100% customer service is maintained at minimum cost. Ensure customer service levels are maintained internally to the warehouse and externally to customer. Support ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

role will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Job Role: Make full use of all IT systems, TMS and customer portals to ensure efficient fleet … vehicles) and employee deployment. Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads. Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into ...

30am to 5pm (13 per annum) and two late finishes till 8pm. As part of the apprenticeship, you will work towards a Level 3 Customer Service qualification, with dedicated learning time provided during your working hours to support you in completing your apprenticeship and developing your skills. … information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers. You will need to complete a Customer Service Level 3 apprenticeship course as part of this role. About us Newgate Medical Group ...

ECHO Personnel is recruiting an experienced Field Service Breakdown Engineer for a well-established industrial engineering company based in Rushden . This is an excellent opportunity for a skilled and motivated engineer to join a growing business offering a permanent position within a varied industrial maintenance and breakdown environment. … Salary: up to £48,000 per annum Key Responsibilities: Attend customer sites to carry out electrical breakdown repairs, servicing, and maintenance Diagnose faults using electrical drawings and fault-finding techniques Work on a wide range of industrial machinery including compactors, balers, shredders, printing presses, extruders, and automated systems Carry ...

weekend shift every two weeks ( 9:00 am – 5:30 pm ) Start Date: Monday, 14th September 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information ...