26 to 50 of 122 Customer Service Jobs in the East Midlands

technical escalation point for a broad range of IT support topics  Manage stakeholders within IT and the business while delivering complex projects.  Deliver exceptional customer service to a consistent high standard Be skilled at...  Troubleshooting, problem solving and root cause analysis  Excellent Research and analytic skills  Prioritisation … optimization of in-house and bespoke applications  Adapting to change, learning quickly in a fast passed environment Have proven experience of...  Delivering exceptional customer service under pressure  Operational support at a senior technical level, within a medium to large sized enterprise  Supporting and diagnosing enterprise ...

senior technical escalation point for a broad range of IT supporttopics Manage stakeholders within IT and the business while delivering complex projects. Deliver exceptional customer service to a consistent high standardTHEREFORE, WE NEED YOU TO... Be skilled at...  Troubleshooting, problem solving and root cause analysis Excellent Research … infrastructure Support and optimization of in-house and bespokeapplications Adapting to change, learning quickly in a fast passedenvironment Have experience of...  Delivering exceptional customer service under pressure Operational support at a senior technical level, within amedium to large sized enterprise Supporting and diagnosing enterprise WAN and LANinfrastructure. Planning ...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues … hour (18:00-06:00). Working hours: Sunday-Thursday, 21:45pm-5:45am. Key Duties of a Stock & Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions ...

Introduction Hexagon's Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our EMEA regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity … organization from the moment agencies purchase the implementation lifecycle and beyond. This individual will be responsible for enhancing customer marketing programs through 1:1 Account-based Marketing from order to go-live, utilizing best-in-class digital marketing capabilities and events, ultimately fostering customer advocacy at project end. ...

Introduction Hexagon's Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our EMEA regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity … organization from the moment agencies purchase the implementation lifecycle and beyond. This individual will be responsible for enhancing customer marketing programs through 1:1 Account-based Marketing from order to go-live, utilizing best-in-class digital marketing capabilities and events, ultimately fostering customer advocacy at project end. ...

Introduction Hexagon's Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our EMEA regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity … organization from the moment agencies purchase the implementation lifecycle and beyond. This individual will be responsible for enhancing customer marketing programs through 1:1 Account-based Marketing from order to go-live, utilizing best-in-class digital marketing capabilities and events, ultimately fostering customer advocacy at project end. ...

Introduction Hexagon's Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our EMEA regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity … organization from the moment agencies purchase the implementation lifecycle and beyond. This individual will be responsible for enhancing customer marketing programs through 1:1 Account-based Marketing from order to go-live, utilizing best-in-class digital marketing capabilities and events, ultimately fostering customer advocacy at project end. ...

solution based on the client's requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified. Guide the customer through facilitated design sessions and configuration decisions based on best practices and an understanding of the customer's unique business requirements … experience and/or Workday Financials certification, highly desired. Thrives in a fast-paced environment, with a solid commitment to detail. Passion for exceptional customer service and customer collaboration. Strong communication and presentation skills, with the ability to effectively manage customer expectations. Advanced knowledge of Microsoft ...

solution based on the client's requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified. Guide the customer through facilitated design sessions and configuration decisions based on best practices and an understanding of the customer's unique business requirements … experience and/or Workday Financials certification, highly desired. Thrives in a fast-paced environment, with a solid commitment to detail. Passion for exceptional customer service and customer collaboration. Strong communication and presentation skills, with the ability to effectively manage customer expectations. Advanced knowledge of Microsoft ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking … service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full ...

range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking … service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full ...

Account Manager - Public Sector This role is Hybrid, United Kingdom The Account Manager will be responsible for managing and growing Cornerstone's Public Sector customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management … customer service. You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, working on RFP's, procurement processes and identifying new business opportunities within those key Public Sector customers. You will work closely with key resources within Cornerstone to ensure that ...

Account Manager - Public Sector This role is Hybrid, United Kingdom The Account Manager will be responsible for managing and growing Cornerstone's Public Sector customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management … customer service. You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, working on RFP's, procurement processes and identifying new business opportunities within those key Public Sector customers. You will work closely with key resources within Cornerstone to ensure that ...

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat … Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed customer expectations ...

passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. … Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance ...

systems and support. Diagnose and fix hardware, software, and network problems for users. Manage and deliver of site-related projects, initiatives, and office moves. Service desk escalation point for assigned offices. Contribute to projects as required relating to new technologies or office requirements. Prioritise the workload and communicate well … with colleagues on agreed deadlines. Resolve tickets that are escalated to onsite support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

experienced Business Analyst with strong D365 expertise to support a major transformation programme. Key Responsibilities Conduct comprehensive 'as-is' process mapping across current sales, customer service, and field service functions. Perform detailed gap analysis between existing business processes and the current D365 system build. Identify and communicate … programme in maintaining a clear scope and robust change management approach. Skills & Experience Required Proven experience working with Microsoft Dynamics 365, specifically across Field Service and Sales modules. Strong background in process mapping, gap analysis, and operational optimisation. Excellent understanding of scope control and change management principles within complex ...

services bespoke lifting and handling equipment. Following a recent acquisition of a specialist manufacturer of multi-directional forklift trucks, the company is expanding its service team and now has an excellent opportunity for an experienced Forklift Service Engineer to join their operation. As a Forklift Service Engineer … responsible for maintaining, servicing, and repairing forklifts both at customer sites across the UK and within the company's factory. You'll be provided with a fully equipped company van and will work independently or as part of a small, supportive service team. You'll receive comprehensive product ...

Newark– £28K Provide first-line technical support to internal users across multiple sites Opportunity to gain an ITIL Level 3 qualification Mix of service desk work, hardware/software support, and basic network/server monitoring Flexibility required for occasional out-of-hours work linked to major ICT projects … supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth. The organisation fosters a supportive and inclusive ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...