26 to 50 of 78 Customer Service Jobs in the East Midlands

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

team to provide the required business analysis, interpretation and evaluation of findings. Work as a part of the small team ensuring all targets, safety, customer service and business needs are coordinated. Assisting with the preparation of leading and lagging safety data Skillset: Ability to work collaboratively within … Qualifications: 5 x GCSE's Grade C or above/NVQ Level 2 Full driving licence IT skills - experience In Microsoft Excel essential. Excellent customer service and people skills Please dont hessitate to apply or contact Angela Sinton for more information ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . … helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships ...

scope, visibility and influence. The role will give you ownership across key product domains including: · UX across global e-commerce platforms · Fulfilment and customer service operations workstreams · Product discovery, strategy, prioritisation and delivery · Experimentation, optimisation and measurable business outcomes · Stakeholder management across multiple regions and markets … Someone who can bring structure, clarity and pace Nice to have would be exposure to Shopify, platform migrations, experimentation tools, UX-led product work, customer service platforms or complex multi-market environments. The package: · Circa £80k base salary, up to 20% bonus, Bupa health cash plan, Life assurance ...

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn ...

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life … customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values ...

post-sales technical enquiries, including fault finding, product information, and spare parts support for installers and field engineers Take ownership of technical and service-related enquiries from installers Develop a strong understanding of the service department and collaborate with wider teams, including field service engineers, customer service, warranty, and sales Identify emerging issues and trends, escalating them to Technical Services and Product Management teams Provide feedback from field activity to support the development of training materials Stay up to date with relevant industry standards, British Standards, and Building Regulations Support installers with industry regulations ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

Service Desk Engineer (1st–2nd Line) Location : Midlands Hours: 09:00-17:00, Friday, Saturday, Sunday and Monday Our client is looking for a motivated and enthusiastic Service Desk Engineer to join their growing managed services team. This is an excellent opportunity for an IT professional with experience … technical support who is looking to develop their skills across Microsoft technologies, networking, and managed services environments. Role Overview: As a Service Desk Engineer, you will be an integral part of the IT team, supporting the delivery of their managed services. You will play a key role in maintaining ...

technical function and lead multi-disciplinary teams ensuring that the manufacturing unit operates within the required technical and hygiene process standards by adhering to customer, business and legal standards. Provide leadership and direction to ensure that across the functions colleagues are engaged, focused, developed and delivering their potential. Contribute … safety and quality systems complement the operational model. Provide a senior interface with customers on joint business planning activities to deliver exceptional standards of customer service and adherence to customer policies and requirements. Ensure technical governance across a multi-disciplinary team to deliver audit compliance with respect ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates ...

well-established engineering business specialising in lift, hoist and vertical access equipment is looking to recruit experienced Mobile Lift Engineers to support installation, commissioning, service, repair and maintenance work across customer sites throughout the UK and Ireland. This is a varied mobile role suited to a hands … Role: As a Mobile Lift Engineer, you will be responsible for installing, commissioning, maintaining, fault-finding and repairing specialist lift and hoist equipment on customer sites. You will travel regularly as part of the role, working independently for periods of time while also being supported by a wider technical ...

across multiple sites. Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain … documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third-party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices, and regulatory requirements. Mentor and provide technical guidance to junior IT engineers ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

partner organisations. The role includes leadership and management of specialist technical teams, fostering a high-performance culture focused on quality, continuous improvement, and excellent customer service. The post holder will also act as a senior technical advisor within NHIS, influencing organisational strategy and supporting cross-system collaboration within … issues Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries Ability to make sound decisions on operational and service issues and developments based on knowledge and experience Excellent knowledge of Health Care IT Excellent knowledge and experience of Information Governance Ability to understand ...

commercial success and work in close partnership with our clients as their trusted IP advisers. As one of Europe's leading and genuinely full-service IP law firms, we provide the complete blend of legal, technical and commercial expertise to maximise the value of your ideas, brands and innovations. … Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Nottingham area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

regulation, pneumatic, and fluid control solutions. Prepare and submit technical and commercial proposals, negotiating terms to close business. Collaborate with internal engineering, applications, and customer service teams to ensure seamless delivery and customer satisfaction. Monitor market trends, competitor activity, and customer needs to feed intelligence back ...

Location: Derby Salary: £200 per day - Inside IR35/Umbrella Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby. ROLE As Windows 11 Deployment Engineer … providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger ...