51 to 75 of 78 Customer Service Jobs in the East Midlands

software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems. • Take customer calls and attempt to resolve the customer’s enquiry or issue by remotely connecting to customer sites. • Telephone customers and talk through … date Key Skills : • Excellent IT literacy, fast accurate keyboard skills • Confident and clear communicator (verbal, written and listening skills) • Proven track record in customer service and support • You have demonstrable organisation skills, including time management, prioritisation of tasks, and self-motivation • You are professional in manner, approach, appearance ...

support mission-critical environments in sectors including healthcare, security, digital signage, retail and many more. With a strong reputation for innovation, engineering excellence and customer service, this is an exciting opportunity to join a growing business where you'll play a key role in delivering high-quality software ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

Specialist Tools Provided, Company Vehicle, IT Equipment 1 in 7 call out rota (rare call outs) Health & wellbeing support Employee recognition programme The Role Service, maintain and install CCTV, intruder alarms and access control systems, with a little fire alarms. Deliver a high standard of customer service and build strong client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with ...

Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical … implementation issues Providing regular customer/account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

with both data protection and web accessibility legislation. Support the web channel by ensuring content is accessible, current and clear. Take responsibility for our Customer Services - Customer Relationship Management (CRM) system for our Customer Services Team. Provide support for our intranet About you Youll need some experience … solving problems. Youll also be keen to keep learning. Essential criteria We are particularly interested in candidates with experience in: Website administration or digital service delivery. Online form design and development. CRM systems or customer relationship management platforms. Business process mapping and service improvement. Working accurately with ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Join a rapidly growing Managed Service Provider (MSP) that is committed to investing in its people, offering continuous development, strong leadership, and exposure to a diverse range of technologies. This is an excellent opportunity for an experienced IT professional who enjoys troubleshooting complex issues, working across varied technologies … range of client environments Manage and prioritise helpdesk tickets, ensuring timely resolution Troubleshoot and resolve issues both remotely and on-site Deliver excellent customer service and maintain strong client relationships Liaise with vendors and third-party providers where required Requirements Previous experience in a 2nd line support role ...

looking for an ambitious Internal Business Development Executive to join their expanding team. This is an excellent opportunity for someone with sales, telesales, retail, customer service, or business development experience who is looking to build a long-term career in sales. Full training will be provided. The Role … business growth. About You Strong communication and relationship-building skills. Motivated, proactive, and target-driven. Organised with good attention to detail. Previous sales or customer-facing experience is desirable but not essential. What's On Offer? Competitive salary. Full training and ongoing development. Supportive team environment. Clear opportunities ...

Rutland . This is an excellent opportunity for someone who enjoys problem-solving, has a passion for technology, and takes pride in delivering exceptional customer service. Whether you already have technical support experience or are looking to build your career within IT, this role offers ongoing training, development … contact for customers requiring technical assistance. You'll diagnose software issues, provide remote support, explain system functionality, and ensure customers receive an excellent service every time. You'll receive full support from experienced colleagues and managers, with continuous training available as systems evolve and your technical knowledge develops. ...

implement information security strategies to mitigate risk, and put process in place to alleviate security issues? Are you passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/… diverse range of security threats Good knowledge of IT Security Principles All round experience of vulnerability management, information security incident management alongside IT Service and Asset management systems Lead Information Security Engineer/Analyst - Benefits Basic salary of up to £54k on offer Pension – 20% company contribution Training opportunities ...

procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence or be working towards obtaining ...

work closely with business stakeholders, functional consultants and technical teams to deliver scalable SAP SD solutions that improve sales operations, order fulfilment, billing and customer service while supporting large-scale transformation programmes. Key Responsibilities: Design, configure and enhance SAP Sales & Distribution (SD) solutions. Deliver … Sales Order Processing. Pricing and Condition Technique. Billing and Invoicing. Delivery Processing. Shipping Configuration. Output Management. Partner Determination. Copy Controls. Credit Management. Returns Processing. Customer Master Data. Functional Design. Business Process Analysis. Stakeholder Management. SAP Activate methodology. Testing and Defect Management. If you are interested or would like ...

Manager) to join our team. This is a varied and rewarding role focused on driving share of wallet, winning new business, and delivering exceptional service to customers across your territory click apply for full job details ...

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

years and over. The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations ...

Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers … other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 40 hours per week, working 5 days per week, including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM. Responsibilities will Include: Effectively schedule engineer visits, liaising with ...

Microsoft Dynamics 365 Business Central, who also has proven experience in delivering integrations with the wider Dynamics 365 ecosystem, such as Sales or Customer Service. Key Responsibilities Solution & Process Design Lead end-to-end process discovery across the commercial lifecycle: Opportunity → Quote → Order → Fulfilment → Billing → Service Design … technical and delivery teams Drive process optimisation and automation using Dynamics capabilities Data & Integration Support data migration activities, including: Product catalogue and pricing structures Customer and contract data Data validation, transformation, and reconciliation Ensure clean and scalable data models across CRM and ERP Testing & Deployment Lead and support ...