51 to 75 of 166 Customer Service Jobs in the East Midlands

background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part … full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. ...

Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high-impact … service requests, ensuring they are resolved to a high technical and operational standard.This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management ...

take genuine pride in helping people and love solving complex problems, you will look forward to coming to work every day. As a Customer Service Consultant, you will be on the front lines, supporting the UK's small business heroes and ensuring their policies and payments are seamless. … about providing exceptional, multi-channel support and expertly retaining our valued customers. What you will be doing Omnichannel Support: You will support customer queries across our email ticketing system (Support Zendesk), inbound calls, and live chat. Driving Resolution: You will handle payment, renewal, and sales queries, always aiming ...

Engineering Technician - Automation Location: Nottingham area Salary: £41,500 per annum Contract: Permanent Department: Customer Support Sector: Engineering/Automation/Intralogistics We are currently recruiting for an Engineering Technician to join a permanent team in the Nottingham area. This is an excellent opportunity for an engineer or technician … with experience in machinery, maintenance, electrical systems or automation who enjoys fault finding, problem solving and working in a customer-focused engineering environment. You will be responsible for responding to reactive faults, carrying out preventative maintenance and supporting the engineering team to keep automated systems running efficiently and reliably. ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trust is seeking a motivated and enthusiastic Apprentice Recruitment Administrator to join our Recruitment Team. This is a great opportunity to develop valuable administration, customer service and digital skills whilst gaining practical experience in a busy NHS recruitment environment. You will receive ongoing support, training and mentoring throughout … successful career. No previous recruitment experience is required. We are looking for someone with a positive attitude, a willingness to learn and excellent customer service skills. Main duties of the job What you'll be doing Working as part of our friendly Recruitment Team, you will: Provide administrative ...

proven background in business-to-business sales. You will be someone who thrives on building relationships and delivering value with excellent communication and customer service skills. Required skills and experience: Proven experience in a business-to-business sales environment, ideally selling solutions. Excellent communication and interpersonal skills. Ability … data to generate appointments and leads for sales colleagues across our full range of industry-leading training, food inspections, ISO management systems, and Quick Service Restaurant audit services to businesses across a range of sectors. The role will also provide support for colleagues with bids and tenders and direct ...

payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meetingcustomersand learningnew technology? If so, this could be the perfect opportunity to join an innovative and growing business that is making workplaces safer … across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due tocontinued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product setup , trainingdelivery and ongoing ...

background in both Infrastructure support within a Microsoft environment (Network, Servers, Active Directory etc) as well as ERP experience. You will hold a strong customer service orientation and End User support background. You will be rewarded with an excellent salary, as well as a brilliant benefits package including … annum), vitality health plan, healthcare cash plan and a market-leading pension contribution IT Support Technician – Key Skills: End-User support background with a customer service orientation Infrastructure support experience – Microsoft environments ERP support experience Network knowledge Server knowledge Active Directory IT Support Technician – ERP & Infrastructure ...

Management Assistant to support our Practice Management team at Abbey House Medical Practice. The focus of this role is to ensure high quality customer service is delivered and deadlines for administrative targets set by the Management Team are met. If you are looking for a job that offers … individual who is smart, polite and confident, self-motivated, organised and must be able to work as part of a wider team. Excellent customer service skills & the ability to multitask are also essential in the undertaking of this role. The successful candidate must demonstrate good communication skills face ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

Field Service Engineer (UK ONLY) - Food Equipment *Inspection Equipment - Metal Detection, X-Ray, Check-Weighing Systems & Grading Solutions Midlands/E.Mids/S.Yorks/Birmingham/Bristol/Leeds/Manchester £50K Basic Salary + Bonus + Overtime + Car + Pension + Healthcare *path for progression - to Senior … MUST HAVE relevant experience or transferable skills from a related sector. Candidates without experience will not be considered** Our Client is a technically driven, customer-focused business operating at the forefront of food processing solutions. With a reputation built on technical credibility, strong supplier and customer partnerships, responsive ...

approved technology, systems,devicesand associated equipment. It supports the planning,coordinationand monitoring of small projects, ensuring staff receiveappropriate resources,guidanceand technical input to meet service needs. Working within the Technical Services team, the role helps deliver cost-effective, well-managed IT solutions for clinical and corporate services. This includes … routine technical issues whereappropriate, and providing practical support for devices,systemsand equipment. The role will liaise with internal teams, externalsuppliersand service providers to support Trust systems and agreed project delivery. It will also support asset management, including device deployment, usage reporting, audits, investigations and decommissioning in line with Trust ...

compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government … related to the portfolio, including coordinating inspections and associated portfolio level responses.Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required.Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate.Stakeholder Management and CollaborationEngage with ...

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...