51 to 75 of 116 Customer Service Jobs in the East Midlands

IT Support Engineer Northampton Hybrid Working £25,000 - £32,500 MSP Environment We're working with a fast-paced, progressive Managed Service Provider (MSP) in Northampton who are looking for an IT Support Engineer to join their growing team. This is a fantastic opportunity for someone who's eager to develop their skills in a supportive and forward-thinking … environment. What you'll be doing: Providing 1st and 2nd line technical support across a wide range of technologies Travel to customer sites on request to represent our client with support tasks Responding to and resolving service desk tickets in a timely manner Troubleshooting hardware, software, and network issues Supporting and administering Microsoft 365 and Azure environments Escalating … complex issues to senior engineers where necessary Delivering excellent customer service to a varied client base What we're looking for: A UK Driving License is Required for this Role Proven experience in providing technical support in a help desk or similar environment. Hands-on experience with Microsoft Azure and Microsoft 365 administration Strong knowledge of Windows OS More ❯

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Our Crick site have an … supporting the Warehouse and Customer. Working hours: Any 5 in 7 days, 8am-5pm. Salary: £28,650 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions where possible or escalating … to Operations Supervisor as required. Ensure customer & supplier information is kept up to date on the WMS system. Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner. Liaising with relevant departments internal/external. Update internal WMS system with account changes and notes. Cross-checking supplier activity against bookings. Liaise with suppliers More ❯

experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a passion for problem-solving, with the ability to communicate effectively with both technical and non … them step by step through the process to eradicate the issue themselves, logging in remotely or visiting them on-site where necessary Consistently and reliably deliver on client IT Service Level Agreements Install, configure and manage a broad range of IT solutions Proactively monitor and maintain clients IT infrastructure health Assist account managers in the design and specification of … To be considered for this role, you must: Have at least 7 years experience in providing IT support services to multiple business clients, within a similar environment Have excellent customer facing skills and the ability to communicate technical issues in a non-technical way Have a full, clean UK driving licence and own vehicle this is essential Be a More ❯

IT Support Engineer Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT … team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued … environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a More ❯

IT Support Engineer – Managed Service Provider (MSP) Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT … team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued … environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join their team. You'll be supporting a wide range of clients and technologies, making this the perfect role for someone who enjoys variety and problem … VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong More ❯

existing knowledge where processes have changed and creating new knowledge articles to close the knowledge gaps. * Queue Management * Taking Switchboard overflow calls when they are busy. Skills Required: * Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call. * Excellent telephone manner and written capability with comprehension. Ideally proven … in a contact center environment but not essential. * Ability to handle conflict * Ability to be flexible and adaptable to change, even it is a total surprise. * Focus on the customer experience. * Team Player with the ability to focus on the team progression and not just your own. * Reliable with good timekeeping. * Confidence to speak up and question the Status More ❯

Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune. Troubleshooting desktops, laptops, networking, and security issues. Escalating and supporting more complex IT problems with senior engineers. Delivering excellent customer service as the first point of contact. What were looking for in an IT Support Engineer: Experience working in an MSP or IT support environment. Strong knowledge of More ❯

sector. You will work alongside our existing technician to provide reliable IT support and help maintain ICT systems. Our team is committed to excellent systems management and delivering outstanding customer service. Role Overview This is a hands-on role providing day-to-day IT support across a variety of devices and systems, including Windows servers, Microsoft 365 Cloud infrastructure More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team … cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support … owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We More ❯

aptitude with Microsoft Windows operating platforms, Microsoft Office applications: Excel, Word, Access, PowerPoint and Outlook. 1+ years of Workday system training and/or practical experience are strongly preferred. Customer service oriented, with the ability to work well under pressure with multiple priorities and competing deadlines. Ability to work with minimal supervision, take initiative and make independent decisions. More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

technical infrastructure support to UK Government and Commercial customers. The role will require a flexible working ethic and a pragmatic approach to IT support. Successful candidates will have great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation they must also be working … performance and reliability. Participates as part of a team and maintains good relationships with team members, internal teams, other eco partners and the customer. Work without direction and with customer nominated representatives to accomplish assigned tasks Understands a broad spectrum of the company's technology, Windows 2008 to 2019, VMware ESXis, in order to deliver part of a detailed … technical design, which meets customer requirements. Maintain documentation for systems. Technology Windows 2008 -> 2019 Vmware ESXi, vcenter, vrops, VXRail, SRM Powershell/Powercli Microsoft Clustering & VMWare RDMs Microsoft SCCM Microsoft SCOM Microsoft PKI HP C7000 More ❯

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site … of contact wherever possible. Perform queue management and take switchboard overflow calls when needed. Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience Excellent customer service and communication skills (verbal and written). Strong call control and professionalism under pressure. Ability to handle conflict and adapt to change. A team player who contributes More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others … for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent … communication, especially when working remotely Self-motivated, solutions-driven, and a team player Passion for customer service and exceeding expectations Why Join ? Be part of a fast-growing, respected brand Make a real impact on product quality and customer satisfaction Collaborate with a passionate, expert team Opportunities for career growth and continuous learning More ❯

School food are delighted to offer the exciting opportunity to recruit a Data Technician Apprentice to join their expanding business. With a passion for fresh cooked food and fantastic customer service, Relish School Food pride themselves on their bespoke approach to providing all required IT systems to support a busy school kitchen. This role involves working with a … Year 6 Months Positions Available 1 Closing Date Monday, 17th November 2025 Start Date Monday, 24th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Positive attitude Motivated Proficient in MS Office Willingness to learn More ❯

over 20 years experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

over 20 years’ experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

clean order management and item creation processes Ideally the successful applicant will hold excellent knowledge and experience of IT Services resell, IT vendors, products and IT distribution channel Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills Excellent relationship management underpinned by being professional and confident in manner Ability to communicate effectively with internal More ❯

internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process … credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help … Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable More ❯