Customer Service Jobs in the East Midlands

76 to 100 of 131 Customer Service Jobs in the East Midlands

Risk and Internal Controls Manager

Leicester, Leicestershire, East Midlands, United Kingdom
TOPPS TILES
There's plenty about Topps Group that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you … to 25% of your base salary. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to More ❯
Employment Type: Permanent
Posted:

BPR Project Manager

Lutterworth, Leicestershire, East Midlands, United Kingdom
Unipart
From Gate to Great' training and development program. As a Project Manager you are expected to lead major projects/programmes, delivering significant business and IT change critical to customer service, business development or requiring investment from Unipart to support an agreed business case. As part of your key responsibilities you'll: Collaborate with senior management to define More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Software Developer Apprentice

New Mills, High Peak, Derbyshire, England, United Kingdom
Hybrid / WFH Options
QA
developing your technical skills-particularly in .NET and C# while growing within a company that encourages continuous improvement and shared success. Responsibilities: Provide first-line support by responding to customer phone calls and emails. Troubleshoot software issues on client sites and escalate complex problems. Assist with software testing, including running test cases and reporting bugs. Contribute to development tasks … using C# and .NET, such as bug fixes and small features. Document common issues and solutions for internal and customer use. Work closely with senior engineers to learn and grow across support, testing, and development. Desirable skills Basic knowledge of C# and .NET programming. Strong communication skills, both written and verbal. Ability to explain technical issues to non-technical … users. Customer service mindset with a helpful and patient approach. Problem-solving and troubleshooting abilities. Willingness to learn new tools and technologies. Team player with a collaborative attitude. Self-motivated and eager to learn. Curious and persistent when solving problems. Adaptable and open to feedback. Reliable and responsible with tasks and deadlines. Positive and proactive approach to challenges. More ❯
Employment Type: Full-Time
Salary: £18,000 per annum
Posted:

Head of Amazon and Marketplaces

Chesterfield, Derbyshire, England, United Kingdom
Hybrid / WFH Options
Elevation Recruitment Group
Marketing Bonus holidays -will be awarded additional 5 days if full attendance in previous year, 4 if 1 day off, 3 if 2 off etc (re-calculated each year) Service days -will benefit from an additional holiday day for each year of service, up to a maximum of 5 Sick pay - after completion of 6 month probation period … Discounted staff sales Auto enrol Pension Death in Service 3x Salary Hybrid working policy (WFH on Thursday/Friday allowed although in-person working preferred) Early finish on the last Friday of the month - with BBQ, Pizza etc On-site gym/weights room Pool table Free parking Excellent facilities Additional training and payments for First Aid, Fire Warden … with a particular focus on launching and growing the Global Knives range on Seller Central. Develop and execute a comprehensive 3rd party marketplace growth strategy Continuously analyse category trends, customer behaviour, competitor positioning and search rankings to identify opportunities for sales acceleration. Set performance targets and KPIs; report on sales performance, traffic, conversion rates, and ad spend ROI. Use More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
Posted:

Junior Account Executive

Northampton, Northamptonshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £24573 basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £24,573 per annum
Posted:

Junior Account Executive

Lincoln, Lincolnshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £43,000 per annum
Posted:

Junior Account Executive

Market Harborough, Leicestershire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
Posted:

Junior Account Executive

Nottingham, Nottinghamshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Business Support Apprentice

South Holland District Council, Priory Road, Spalding, Lincolnshire, England
PUBLIC SECTOR PARTNERSHIP SERVICES LTD
tasks. Administration support to key systems. As well as support for users of our systems within other departments. Resilience covers a number of corporate responsibilities, including: Communications, Executive support, Customer service, Inbox and diary management. Internal/external event administration. Data cleansing and analysis. Diary management, including liaising with internal and external stakeholders. Documentation support for projects and … Year 9 Months Positions Available 1 Closing Date Thursday, 18th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Literacy skills Microsoft applications Qualifications Maths and English GCSE, grade C/4 (Essential) About the Employer PUBLIC SECTOR PARTNERSHIP SERVICES LTD … South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,526.20 a year
Posted:

IT Apprenticeship

Rutland House, 4 Great Chesterford Court, Cambridge, England
TRINITY MANAGED SERVICES LTD
will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships Apprenticeship Standard Information communications technician … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 15th September 2025 Start Date Tuesday, 16th September 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer TRINITY MANAGED SERVICES LTD At Trinity Managed Services More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted:

Fire and Security Engineer

City, Derby, United Kingdom
Infinity Resource Solutions
Nottingham and Surrounding areas £30,000- £37,000- OTE 40k+ Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 37,000 Annual
Posted:

Sales Application Engineer - North England

Leicester, Leicestershire, United Kingdom
ACS Business Performance Ltd
Sales Application Engineer with a strong background in CNC metal cutting to join a growing team. This is a fantastic opportunity for someone who enjoys combining technical expertise with customer interaction, supporting established accounts while also driving new business development across the north of England. The Role As a Sales Application Engineer, you will: Manage and grow existing customer … technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes . 2-3 years' experience working with CNC equipment or cutting tools. Strong communication … and customer service skills. A team-oriented attitude with the ability to work independently. Based in Northern England with a full UK driving licence. What's on Offer Competitive salary package. Opportunity to work with both local and global teams. Professional development and training opportunities. A supportive environment where your expertise will make a real impact. This is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Implementation Analyst

Market Harborough, Leicestershire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
to make sure that all bespoke solutions are delivered to the high standards they hold, within budget and on time. You'll to come from a background of strong customer service experience, even better if dealing with customers on the phone. Skills and Knowledge Needed/Desired Experience and/or understanding of Opcenter APS (Very much desirable … bonus (Paid out every year) 33 Days Holiday (Including Bank Holidays) Option to 'Buy & Sell' up to 5 holiday days Compensation package covering Pensions, Private Medical Insurance & Death in Service EV charging points onsite Plus much more! Interviews commence immediately for this role and they are looking for the right attitude more so than experience. Meaning, if you don More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Apprentice

Northampton, Northamptonshire, East Midlands, United Kingdom
Baltic Apprenticeships
Apprentice to join the team! A Typical Day in the Job: Carries out routine IT support tasks as set out in the maintenance plan by line manager. Checks the service desk for tickets assigned by the system, and actively picks up others when able. Supports the resolution of IT support issues from the service desk, ensuring the users … and Wellbeing including dedicated Employee Assistance Programme Awards and Recognition Scheme Flexible working patterns Cycle to Work Scheme Desired Qualities, Skills and Knowledge: An interest in IT infrastructure and customer service Willingness to learn and develop Approachable and patient Strong team player Communication skills Grade 4/C in Maths and 5/C English GCSE Your Training More ❯
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Receptionist

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Job Switch Ltd
Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite and ability to learn bespoke IT systems. Excellent customer service attitude. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organisational skills. Multitasking and time-management skills, with the ability More ❯
Employment Type: Contract
Rate: £13.44 per hour
Posted:

Administration Assistant

Nottingham, Nottinghamshire, United Kingdom
SF Recruitment
support and external communication with clients and their employees. What We're Looking For: Proven experience in a busy administrative role Methodical, accurate, and highly organised Strong communication and customer service skills A genuine desire to help others and deliver high-quality work Ambition to grow and develop within a successful, supportive team Strong IT skills including Excel More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum
Posted:

Business Development Manager

Northampton, Northamptonshire, United Kingdom
Wallace Hind Selection LTD
in building relationships, managing customers, and growing revenue A demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation Essential skills which include customer presentations, proposal writing, negotiation and contracting The ability to liaise with and gain the trust and respect of a wide range of people at all levels Good verbal and … written communication skills Good customer service skills, friendly, polite and courteous manner when dealing with people THE COMPANY: We are one the leading suppliers of packaging solutions to the FMCG sector within the UK and have been established for over 30 years. Our clients include some of the most noticeable names on the UK High Street, but we More ❯
Employment Type: Permanent
Salary: GBP 55,000 - 60,000 Annual
Posted:

Business Development Manager

Leicester, Leicestershire, United Kingdom
Wallace Hind Selection LTD
in building relationships, managing customers, and growing revenue A demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation Essential skills which include customer presentations, proposal writing, negotiation and contracting The ability to liaise with and gain the trust and respect of a wide range of people at all levels Good verbal and … written communication skills Good customer service skills, friendly, polite and courteous manner when dealing with people THE COMPANY: We are one the leading suppliers of packaging solutions to the FMCG sector within the UK and have been established for over 30 years. Our clients include some of the most noticeable names on the UK High Street, but we More ❯
Employment Type: Permanent
Salary: GBP 55,000 - 60,000 Annual
Posted:

Transport first line manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Rapier
Industrial Estate, Northampton Opportunities for career growth in a fast-paced retail logistics environment Key Responsibilities: Lead and manage a team of drivers and transport operatives to deliver excellent service standards Ensure all transport operations run smoothly and efficiently during your shift Maintain compliance with transport legislation and company procedures Manage vehicle availability, driver performance, and daily planning activities … Liaise with warehouse, planning, and customer service teams to resolve issues and ensure on-time deliveries What were looking for: Previous experience in a transport or logistics supervisory role Strong people management and communication skills Solid understanding of transport compliance and health & safety regulations Ability to work effectively under pressure in a time-critical environment IT literate with More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Data Steward

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Harper Recruitment
to Friday 36.25 hours Fixed Term Contract until July 2026 We are looking for a Data Steward who will be responsible for creating and maintaining important business data (like customer and vendor information) across our global systems. Sometimes, you may also work with product (material) data to balance the team's workload. Your work will focus on keeping data … accurate, secure, and consistent, while helping the business use data more effectively to reach its goals. Duties include: Create and update customer and vendor data in SAP MDG. Make sure all data processes follow company policies and standards. Consistently meet performance goals (SLA and KPI targets). Review data quality reports and identify ways to improve. Lead continuous improvement … related professional experience Competent with SAP master data and data governance tools (SAP S/4 HANA and SAP MDG toolbox preferred) Ideally, have experience working in credit or customer service Able to work at a fast pace and passionate about data quality What's in it for you? Remote working - you need to be able to commute More ❯
Employment Type: Contract
Rate: £30000/annum remote working
Posted:

Graduate Web Support Specialist

Northampton, Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web Support Specialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website setup, while working closely with the Web Team Leader on client projects. … gather feedback and provide updates Skills & Experience Understanding of DNS, domains, and email administration Basic knowledge of web technologies (e.g., how websites function) Strong communication and problem-solving skills Customer-focused with a professional, patient approach WordPress or web hosting knowledge (desirable, not essential) Training & Development Full training on systems and processes Ongoing technical and professional development Clear career More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Fibre Home Installation Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Smart City Recruiters Ltd
be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least More ❯
Employment Type: Contract
Rate: £50,000
Posted:

AI Engineer Intelligent Agents (Audio Focus)

Chesterfield, Derbyshire, East Midlands, United Kingdom
Adria Solutions
businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Fire and security Engineer

Coalville, Leicestershire, United Kingdom
FWA Talent Specialists
a solid background in the installation, maintenance, commissioning, and fault-finding of fire detection and intruder security systems across a range of commercial and residential sites. Key Responsibilities: Install, service, and maintain fire alarm systems, with a focus on Ziton equipment. Install and maintain intruder alarm systems to NSI or SSAIB standards. Conduct fault-finding, diagnostics, and repairs to … ensure system functionality. Carry out commissioning and handover of systems to clients. Complete relevant documentation including service reports, risk assessments, and compliance paperwork. Provide technical support and advice to clients and team members. Ensure all work is carried out in accordance with relevant safety and industry standards. Participate in a call-out rota (if applicable). Requirements: Proven experience … similar. Knowledge of BS5839 and PD6662 standards. Strong troubleshooting and fault-finding skills. Valid ECS or CSCS card (preferred). Full UK driving licence (essential). Excellent communication and customer service skills. Ability to work independently and as part of a team. Desirable: FIA Unit 1, 4, or other relevant certifications. Experience with additional systems (e.g., CCTV, access More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

Administration Assistant Apprentice

THE SURGERY, 20-22 WESTDALE LANE, GEDLING, NOTTINGHAM, England
DRS CROSS, KHALIQ, MALIK & AMIN
As part of the Westdale team, you will be the welcoming face of our practice, delivering outstanding customer service to patients and visitors. Successful apprentices may also have the opportunity for a full-time position upon completion of the apprenticeship programme Role • Supporting patients face to face on the front reception desk and over the telephone • Welcoming patients … Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 8th September 2025 Start Date Monday, 22nd September 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Team working Non judgemental Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) About the Employer DRS CROSS, KHALIQ, MALIK & AMIN More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:
Customer Service
the East Midlands
10th Percentile
£24,250
25th Percentile
£26,250
Median
£27,500
75th Percentile
£36,250
90th Percentile
£52,925