76 to 100 of 155 Customer Service Jobs in the East Midlands

the East Midlands, to hire a best-in-class Chief Operating Officer (COO). As the new COO you will be responsible for overseeing the groups Growth Strategy, Operations, Customer Service, Change and all Support Functions; and charged with driving the business forward in its next phase of growth past £1billion. Reporting to the CEO and working closely … with the board and shareholders. Balancing entrepreneurial, fast moving and commercial outcomes, appropriate shareholder outcomes and leading customer service through an engaged team of over 500 people. A great opportunity to become a future CEO. This is a critical role in an exceptionally well performing business. Key Responsibilities Leadership of 500 plus across Sales, Marketing, Operations, IT, Change … Drive organic growth by providing support, mentoring and challenge to business leaders. Develop strategies to accommodate for the growth of the organisation and ensure they are implemented. Provide great customer outcomes, ensuring efficiency in operations and embrace a continual improvement mindset to drive change and deliver savings in Cost to Serve. Optimise the gross margin and net customer More ❯

be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto … have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be … highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in More ❯

of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities – MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone … with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services More ❯

Tracking and maintaining the progress of the testing function throughout the project lifecycle Benefits Annual leave enhanced with long service. Access to our prestige benefits and rewards portal. Long service rewards: both financial and leave based. Health cash plan. Life assurance scheme. Critical Illness cover Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other … Good documentation skills with a willingness to learn and develop GCSEs (or equivalent) grade C or above in English and Maths Desirable: ISTQB Foundation Certification (or equivalent) Background in customer-focused environments or customer service Experience in IT/software environments If you’re looking to grow your career in a flexible, collaborative environment, we’d love More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯

long-standing reputation in the retail supply sector. Benefits: comprehensive training, 23 days' holiday + bank holidays, profit-related pay, pension and life insurance, a 24/7 GP service for you and your family, staff discounts, cycle-to-work scheme, sick pay, and more! Key skills and experience: Monitor and log all IT support calls using the ticketing … system Provide 1st line technical support , including onsite and store visits Excellent customer service, taking ownership of support issues through to resolution Escalate complex issues to appropriate team members or suppliers. Install, configure, and deploy hardware (user and operational) per company procedures. Maintain monthly infrastructure maintenance and generate trend reports on support issues. You'll be required to More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … who gets along with everyone, communicates professionally but with energy and enthusiasm, and is always ready to share knowledge and lend a hand. Youre all about delivering top-notch customer service, whether its for colleagues or clients. Problem-solving is your thingyou think on your feet and come up with solutions. Self-motivated and hands-on, you dont … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customer More ❯

will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships Apprenticeship Standard Information communications technician … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 28th July 2025 Start Date Tuesday, 29th July 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer TRINITY MANAGED SERVICES LTD At Trinity Managed Services More ❯

which spans the entire UK and NI. You do not necessarily need to be based in any of these regions. You will be fully empowered and accountable for delivering service and operational KPI's within your territoryby building on and improving the already high performing network in this region. A positive approach torelationship and performance management is key for … across all trades, at all times. Ensuring the Regional Network operates with the highest safety standards in the industry. Developing the Regional Network to provide the best-in-class service to customers. Accountability for effectively managing regional contractor costs and cost per claim. Develop strong collaborative working relationship with internal teams. Ability to present clearly and professionally at all More ❯

who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence or be working towards obtaining one, and a valid passport. More ❯

Customer Service Administrator Northampton Temporary contract Full-time (Monday to Friday, 9am-5pm) £26,000 Are you an efficient system user who pays great attention to detail? Do you have previous administration and customer service experience? Are you an organised individual who can meet tight deadlines? Do you love all things Excel? If this sounds like … you and you have previous experience in a similar role, then we'd love to hear from you ASAP! Our Client in Northampton is seeking a Customer Service Administrator to join their existing team. Key Responsibilities for the Customer Service Administrator include: Process customer queries and order placements within timescales Allocate order numbers as part … and maintain strong relationships with internal stakeholders and external suppliers. Respond to all queries and requests within the team's shared inbox within a timely manner. Investigate and resolve customer orders that have not reached fulfillment. Conduct root-cause analyses of erroneous transactions and undertake corrective actions. Responsible for setting up the correct pricing for customers/patients as More ❯

Service Coordinator/Engineering Coordinator/Service Administrator Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer based in Tuxford. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office-based in Tuxford, responsible for planning and scheduling the Field Service Engineers work, providing service support, assisting with stores inventory control, and liaising with customers and the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in, or a similar customer service role within engineering. Package £26,000£30,000 depending … on experience Pension Additional Benefits Onsite Parking Bupa Healthcare 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Responsibilities Coordinate the work, assignments, and scheduling of the Service Engineers and the profitability of the Service Department. Contact customers over the phone to book work and plan for engineers. Assist in More ❯

We are currently seeking an experienced Service Coordinator to join our team in Northampton. Reporting to the Technical Customer Support Supervisor for the UK & Ireland, you will be the first point of contact for both internal and external customers and is responsible for providing a prompt and consistently excellent service level for all UK and Ireland Technical … Services customers. In addition, the Technical Service Coordinator shall ensure that all administrative tasks linked to UK and Ireland (UKI) Technical Service activity is maintained as per the required processes Technical Service Coordinator & Administration. Provide a world class response to all Technical Service activities to internal and external customers, such as: - Device delivery & collection Technical fault … reporting & resource planning. Updating various databases with service related information. Maintenance of service contracts. Processing of parts and pricing requests. Managing device loan pool information. Administration of service related complaints. Responding to and proactively communicating with customers by telephone and e-mail. General Proactively maintaining and extending own and others skill base and technical knowledge through personal More ❯

and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯

and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯

making a real impact — ensuring mission-critical systems run seamlessly where they matter most? A leading international provider of advanced security and detection technology is looking for a Field Service Engineer to join its UK team, primarily to cover the West Yorkshire and North West regions. As a Field Service Engineer, you'll be the go-to expert … in maintaining public safety, working with industry-leading systems used across the aviation and security landscape. We’re looking for someone who combines technical expertise with great communication and customer service skills. You should be comfortable working both independently and as part of a small, dynamic team. Key requirements: Technical training (e.g., electronics, electrical engineering, or military background … Solid experience in a field service role, ideally within high-tech, security, or aviation industries Strong understanding of digital/analogue circuits — Linux experience is a bonus Confidence working with high-voltage systems and complex diagnostic equipment Ability to work under pressure, manage competing priorities, and travel frequently Desirable experience: Experience with x-ray or CT-based technologies Background More ❯

now entering an exciting new phase of strategic growth and innovation. Due to this, they are looking for a Sales Support to join their successful team. The role Process customer orders, monitor progress, and manage leads Use CRM systems to follow up and close leads Handle inbound and outbound sales calls to grow new and existing accounts Liaise across … departments to ensure excellent customer service Generate quotes and respond to product enquiries Craft professional written communications Achieve sales targets while providing a positive customer experience Identify and develop new business opportunities The candidate Experience in customer service or sales focused roles Strong communication skills both written and verbal Target-oriented with a can do … attitude Experience using a CRM preferred Passionate about delivering great results and customer experiences Perks and Benefits Extra holiday Employee engagement Company Sick Pay Paid volunteering day Team events & wellbeing initiatives Wellbeing budget and supportive culture Interested? Please click Apply today More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … closely to bring that positive impact home. This is an exciting opportunity for an Administrator at the office in Livingston. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service, as well as supporting customer contacts via phone, email and through self … service portals. JOB SPECIFICATION: Maintaining a high level of customer service for all support queries, as well as taking ownership of user problems. Supporting users/customers in all hardware support returns and repairs Managing the supply of new equipment or collecting old equipment. Answering and responding to calls according to process and policy and resolving issues More ❯

Support Manager, where you will play a pivotal role in enhancing the support we provide to our major Oil & Gas customers. Imagine being the key point of contact, ensuring customer satisfaction while leading onsite teams through complex projects. You will collaborate with various business areas to drive technical project management and business improvement initiatives, all while maintaining a strong … focus on health, safety, and environmental (HSE) execution. Your expertise will be crucial in managing data quality and providing comprehensive technical knowledge to ensure successful project outcomes and service outages. How You'll Make an Impact Lead onsite teams, ensuring compliance with HSE policies and driving down accidents while promoting near-miss reporting. Serve as the dedicated onsite liaison … for customers, addressing queries and coordinating resolutions to enhance customer satisfaction. Identify and pursue business opportunities, including modernisation and upgrades, in collaboration with project management and sales teams. Produce and validate site reports, work packs, and schedules, ensuring data accuracy to drive productivity and business fluency. Manage onsite project planning and execution, highlighting risks and ensuring all project history More ❯

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

a solid background in the installation, maintenance, commissioning, and fault-finding of fire detection and intruder security systems across a range of commercial and residential sites. Key Responsibilities: Install, service, and maintain fire alarm systems, with a focus on Ziton equipment. Install and maintain intruder alarm systems to NSI or SSAIB standards. Conduct fault-finding, diagnostics, and repairs to … ensure system functionality. Carry out commissioning and handover of systems to clients. Complete relevant documentation including service reports, risk assessments, and compliance paperwork. Provide technical support and advice to clients and team members. Ensure all work is carried out in accordance with relevant safety and industry standards. Participate in a call-out rota (if applicable). Requirements: Proven experience … similar. Knowledge of BS5839 and PD6662 standards. Strong troubleshooting and fault-finding skills. Valid ECS or CSCS card (preferred). Full UK driving licence (essential). Excellent communication and customer service skills. Ability to work independently and as part of a team. Desirable: FIA Unit 1, 4, or other relevant certifications. Experience with additional systems (e.g., CCTV, access More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £24,573 basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £29k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature. You can make a big difference by making every second in the day … An understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will assist, but you'll need your customer service know-how, planning and administration skills, and most importantly, a logical, 'can-do' attitude to deliver the experience our customers expect. As a Workshop Administrator with Northgate … and much more. Some of our most popular benefits include (but aren't limited to): A fantastic quarterly bonus scheme Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are also provided. Free More ❯