8 of 8 ITSM Jobs in the East Midlands

/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. ...

support tickets across multiple sites or regions. Strong technical knowledge of Microsoft 365, Windows and macOS, Active Directory, and basic networking. Familiarity with IT service management tools such as ServiceNow, Jira, or similar platforms. Excellent communication skills, with the ability to collaborate across teams and time zones. A methodical, process ...

aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server ...

improvements. What you'll need to have (our must-haves): Expert in IT Project Lifecycle, IT Stakeholder Management and Budget Management. Competent in IT service management, strategy, solution design/testing, risk control, and vendor management. Proven success delivering multiple large-scale IT programmes in corporate environments. Strong technical understanding ...

other Product Managers to face off into the Organisation Knowledge across platform with at lease knowledge in two of the following areas - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist Evangelise with pragmatism, regarding the role that ServiceNow can play for the organisation. Strong commercial mindset - Internally to support ...

process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best ...

SIAM Service Manager or Head of SIAM Operations for a Permanent organisation within a Consulting Organisation. We are seeking an experienced IT Service Management (ITSM) and Service Operations professional with over 10 years' experience to lead service delivery within a complex, multi-supplier environment. This role is responsible for ensuring … providers operating within a SIAM (Service Integration and Management) model, maintaining high standards of service quality and operational stability. Requirements and Desired Experience: Senior ITSM and Service Operations professional with 10+ years of experience in IT service delivery and operational management Background in large Systems Integrators (SI), Managed Service Providers ...

IT Service Management Analyst - Permanent full time role - Lincoln based (hybrid working) - Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Service Management Specialist to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier relationships ...