8 of 8 ITSM Jobs in the East Midlands

Azure Active Directory (Entra ID) Microsoft Intune Windows operating systems Knowledge of networking fundamentals and enterprise infrastructure. Understanding of cloud computing concepts and IT service management frameworks such as ITIL. Desirable Experience working with Cisco networking technologies. Knowledge of SQL and PowerShell scripting. Experience with automation and process improvement initiatives. ...

under pressure Good customer skills We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework Additional information Clearance: Must be able to pass Security Clearance Hours: 38hrs per week. Shift-based working between ...

business environment Microsoft technologies including Windows, Microsoft 365 and Active Directory User administration and troubleshooting within Microsoft environments Hardware setup, configuration and support IT service management tools and ticketing systems Working to SLAs and managing priorities effectively Experience with Microsoft Intune, device management or ERP systems would be advantageous ...

discipline, or equivalent professional experience MSP, PgMP, PMP or similar programme management qualification Additional qualifications in architecture, business analysis, testing, change management or IT service management would be advantageous What Makes You Successful You're someone who: Delivers results through complexity Takes ownership and drives accountability Thinks ...

operational management role, with experience in defining and delivering operational standards Proven background governing outsourced MSP agreements and enterprise vendor relations. Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Demonstrated ability to lead, coach, and develop technical support teams. Experience handling major incidents and crisis communications ...

creation of a framework for end user support. Lead, coach, and develop a team of Support engineers. Own and continuously improve IT Service Management (ITSM) processes including incident, request, problem and major incident management. Oversee multi-platform device governance, establishing standardised configurations across all BRUSH end user platforms/environments. … What are we looking for: Experience (3 years) in a similar IT operational management role, with experience in a dedicated ITSM/helpdesk/end user support management position. Proven background governing outsourced MSP agreements and enterprise vendor relations. Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred ...

A leading technology company in Leicester is seeking a skilled ServiceNow Developer. The role involves configuring and customizing ServiceNow modules, developing applications with JavaScript, and designing automated workflows. Candidates should have experience with JavaScript and ...

description. To read the full text, please click on the "Apply Now" link. Responsibilities Configure, customise, and enhance ServiceNow modules such as ITSM, ITOM, and ITBM. Develop ServiceNow applications using JavaScript , Glide API, and server/client scripts. Design and implement workflows, service catalogues, and automated processes. Integrate... Virgule International ...