Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
previous technical background (SDLC - will have been a software engineer/developer earlier in their career) . Delivery focused and Team Leading/People Management required, c £ 65000 - 75000 + benefits. Remote role with one day a month in the office. Excellent and varied Engineering Manager role involving software … project delivery, linemanagement, scrum mastery and more. To be considered you will have come from a development background but will not be hands on anymore. People/linemanagement is critical (you will be managing a team of 6-9) as are strong software delivery … focus on the development of software to external clients. A skilled Scrum Master, you will be software delivery focused and will have people/linemanagement experience. Key Tasks Include - Remove external impediments for the team allowing them to focus on delivery. Manage a team that develop high More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Fdo Consulting
previous technical background (SDLC - will have been a software engineer/developer earlier in their career) . Delivery focused and Team Leading/People Management required, c £ 65000 - 75000 + benefits. Remote role with one day a month in the office. Excellent and varied Engineering Manager role involving software … project delivery, linemanagement, scrum mastery and more. To be considered you will have come from a development background but will not be hands on anymore. People/linemanagement is critical (you will be managing a team of 6-9) as are strong software delivery … focus on the development of software to external clients. A skilled Scrum Master, you will be software delivery focused and will have people/linemanagement experience. Key Tasks Include - Remove external impediments for the team allowing them to focus on delivery. Manage a team that develop high More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
Manager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive … the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and More ❯
Manager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive … the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and More ❯
Manager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive … the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and More ❯
will have three direct reports in the form of Team Managers at each office location for High Wycombe, Hemel Hempstead and Livingston, with direct linemanagement responsibility for the full team at the Castle Donington office, acting as Team Manager for this team. Overall team size is approximately … approach to leading a mixture of direct reports team members and departmental managers, finding the right balance to support the differing day to day management needs and priorities of both. Your role will be to lead, mentor, and inspire a team the technical support professionals, fostering a collaborative and … create new workflows for our customer technical support and returns processes. Managing who has access to what kind of technical support and employing case management principles to work our way right through from the issue being raised to resolution, taking the customer on a positive and efficient journey along More ❯
will have three direct reports in the form of Team Managers at each office location for High Wycombe, Hemel Hempstead and Livingston, with direct linemanagement responsibility for the full team at the Castle Donington office, acting as Team Manager for this team. Overall team size is approximately … approach to leading a mixture of direct reports team members and departmental managers, finding the right balance to support the differing day to day management needs and priorities of both. Your role will be to lead, mentor, and inspire a team the technical support professionals, fostering a collaborative and … create new workflows for our customer technical support and returns processes. Managing who has access to what kind of technical support and employing case management principles to work our way right through from the issue being raised to resolution, taking the customer on a positive and efficient journey along More ❯
with. Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct linemanagement responsibilities … Your responsibilities will include: Act as a senior escalation point for client support queries and incidents across our software platforms. Mentor and support first-line and second-line support analysts by guiding best practices, troubleshooting approaches, and prioritization techniques. Provide Out of Hours Support on a rota basis More ❯
with. Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct linemanagement responsibilities … Your responsibilities will include: Act as a senior escalation point for client support queries and incidents across our software platforms. Mentor and support first-line and second-line support analysts by guiding best practices, troubleshooting approaches, and prioritization techniques. Provide Out of Hours Support on a rota basis More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: C#, Delphi (ideally), Front End Development, HTML, JavaScript. Line Management. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions … to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find … + Contributing toward front-end development in recognised web technologies, including HTML and JavaScript, and ensuring effective interoperability with our back-end systems + Line managing of the other developers in the team, ensuring they are engaged to their fullest and mentored on a daily basis + Involved in More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: C#, Delphi (ideally), Front End Development, HTML, JavaScript. Line Management. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions … to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find … + Contributing toward front-end development in recognised web technologies, including HTML and JavaScript, and ensuring effective interoperability with our back-end systems + Line managing of the other developers in the team, ensuring they are engaged to their fullest and mentored on a daily basis + Involved in More ❯
New York, Lincolnshire, United Kingdom Hybrid / WFH Options
twentysix
offers hands-on experience working with some of the world's leading brands across every industry sector. Responsibilities: This is a client-facing, front-linemanagement role for a highly intelligent, charismatic and creative thinking leader who is passionate about digital marketing and specifically paid search . The … Croud's career development framework process. Desired Qualifications: At least 4 years experience in digital marketing, demonstrating deep experience and knowledge in digital account management with a track record of exceeding performance goals against sales-related KPIs (purchases, subscribers, etc.). Good knowledge of navigating and using Google Analytics. … s skill set, level of experience, and qualifications. Standard hours are from 9.00am to 5.30pm. There's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not More ❯
also manage a team of Analytics Consultants YOUR SKILLS AND EXPERIENCE Strong experience in the customer/insight/product analytics space Strong stakeholder management/engagement experience LineManagement Experience THE BENEFITS £90,000-£110,000 HOW TO APPLY Please register your interest by sending your More ❯
also manage a team of Analytics Consultants YOUR SKILLS AND EXPERIENCE Strong experience in the customer/insight/product analytics space Strong stakeholder management/engagement experience LineManagement Experience THE BENEFITS £90,000-£110,000 HOW TO APPLY Please register your interest by sending your More ❯
Thurmaston, Leicestershire, United Kingdom Hybrid / WFH Options
Arriva UK Bus Ltd
contribution and adapt to changing travel needs. Analyse performance data (e.g., patronage, revenue, costs, punctuality) to shape solutions. Register changes with the Traffic Commissioner. Line-manage scheduler(s) to ensure efficient production of duties and rotas. Collaborate with Marketing to communicate network updates to customers. Oversee the complete network More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Frontier Agriculture Limited
as you build your career at Frontier. The Benefits Competitive salary Opportunities for a mixture of home and site working (to be agreed with Line Manager) 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements) Dedicated Learning & Development More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive + Benefits + 25 Days Holiday + Employee Assistance Program
improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Essential: Proficiency More ❯
Grantham, Lincolnshire, United Kingdom Hybrid / WFH Options
TieTalent
to keep them up to date and engaging for customers. Introduce and manage internal training processes to ensure smooth operations within the Training Department. Line manage and mentor consultants and trainers, ensuring full engagement in chargeable activities. Handle customer escalations during implementation and manage risks, scope creep, and change … demonstrations. Maintain project plans and activity logs, ensuring deadlines are met. Essential Skills & Experience: Circa 5 years' experience in software training or consultancy. Previous linemanagement experience. Training certification and/or knowledge of Prince II/ITIL standards. Strong IT proficiency, particularly in Microsoft Office. SQL skills More ❯
to keep them up to date and engaging for customers. Introduce and manage internal training processes to ensure smooth operations within the Training Department. Line manage and mentor consultants and trainers, ensuring full engagement in chargeable activities. Handle customer escalations during implementation and manage risks, scope creep, and change More ❯
grantham, midlands, United Kingdom Hybrid / WFH Options
BPM Tech #BecausePeopleMatter
to keep them up to date and engaging for customers. Introduce and manage internal training processes to ensure smooth operations within the Training Department. Line manage and mentor consultants and trainers, ensuring full engagement in chargeable activities. Handle customer escalations during implementation and manage risks, scope creep, and change More ❯
Unit 16, 24 Derby Road, Liverpool, England Hybrid / WFH Options
LENDRIM LIMITED
hands-on experience in content marketing, copywriting, and digital strategy while learning from a team of experienced professionals. Role With the support of your line manager, you will work closely with the senior leadership team to align the brand's content strategies within the group with the broader business More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Atomicmedia
wish! Flexible hours: Our contracted hours of work are Monday to Friday, 9am-5.30pm with 30 mins for lunch. But with agreement from your line manager, and subject to you working our core hours of 10am-4pm, you are free to vary your start and finish times. Profit share More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Rise Technical Recruitment Limited
is BRC audit ready. You also lead a small team. The Role Full time permanent senior food manufacturing role based on site in Nottingham. Linemanagement of the QA team Responsible for the food hygiene and food safety on site Ensure all technical systems are audited and BRC … accreditation maintained The Person Academic and working background at a senior level in the food production sector Previous management experience of a quality team Level 4 in Food Safety and Level 3 HACCP or above Experience in auditing and managing BRCGS accreditation Reference Number: BBBH250860 To apply for this More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Digital Native
to build good working relationships Enjoy working in a team and problem solving Able to take ownership of work Strong communication skills Good time management Essential Qualifications: 7 GCSE's (or equivalent) at grades 9-4 or A-C including maths and English 3 A Levels (or equivalent) at … our offices at NG11 6JS for 5 days a week during their initial induction. After this, hybrid work is at the discretion of the line manager. Please note - if you have any questions regarding this apprenticeship vacancy, please email Digital Native at . Please do not contact MHR directly More ❯
s the repairers are to adhere as a Vizion Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when … the first-time acceptance ratio and reduce multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven … and professionally, addressing inquiries and actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requests for departmental, regional or client analysis and management. Liaise with designated Regional Network Performance Analyst More ❯