1 to 25 of 29 Service Delivery Jobs in the East Midlands

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast … growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point ...

title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … organised, detail-oriented, and passionate about delivering excellent IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into ...

title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … organised, detail-oriented, and passionate about delivering excellent IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into ...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could … great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with ...

operations of the IT Professional Services team with a strong focus on delivering an Effortless Customer Experience through operational excellence, innovation, and outstanding service delivery. You will be instrumental in enhancing processes, supporting financial performance, and developing your team, all while driving continuous improvement. This is an excellent opportunity … ensuring customer ease in every interaction. Set clear expectations, allocate and prioritise work effectively, and monitor performance to ensure consistent, predictable, and effortless service delivery. Ensure the team consistently adheres to established Customer Service Level Agreements (SLAs), using them as a foundation for dependable, low effort customer experiences. ...

discussed with the successful candidate. Department: Systems and Information Reports to: Brett Clements Closing date: midnight About Us: At Derbyshire Fire & Rescue Service, we’re more than an emergency service—we’re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether … Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a highly skilled 3rd Line ...

occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. About Us: At Derbyshire Fire & Rescue Service, we’re more than an emergency service—we’re a team of over 900 dedicated people working together to make Derbyshire safer every … Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a proactive and customer-focused ...

2027. The HRA is leading the transformation on behalf of our IRAS partners. As Senior Business Change Manager, you'll lead the planning and delivery of business change to support the successful adoption of the new IRAS service. You'll work across a complex stakeholder environment to ensure readiness … Office (Scotland), andHealth and Social Care Northern Ireland. Work flexibly across organisational boundaries, contributing to areas beyond your immediate remit to lead? Supportjoined-up delivery and transformation outcomes. This is an opportunity to work at the heart of public sector digital transformation helping to ensure change lands well ...

take your career to the next level? Robert Half is seeking a highly skilled 3rd Line Infrastructure Engineer to provide exemplary technical support and service for our client. You'll handle escalated technical issues, deliver cloud and on-prem maintenance, and drive project work across complex IT environments. Skills … document your work clearly for effective team knowledge sharing. Liaise with project teams to facilitate system implementations and upgrades. Support pre-sales and Service Delivery Managers in both customer-facing and internal projects. Participate in an on-call rota and ensure adherence to information security and compliance standards. ...

services bespoke lifting and handling equipment. Following a recent acquisition of a specialist manufacturer of multi-directional forklift trucks, the company is expanding its service team and now has an excellent opportunity for an experienced Forklift Service Engineer to join their operation. As a Forklift Service Engineer … company's factory. You'll be provided with a fully equipped company van and will work independently or as part of a small, supportive service team. You'll receive comprehensive product training and ongoing support but will also be expected to manage your own workload, meet deadlines, and uphold ...

Staff Services are looking for an experienced installation/commissioning Engineer to join their Banking security delivery team. The purpose of this role is to have responsibility for delivering a fully compliant small works and commissioning delivery for a growing service delivery business which ...

management and will liaise closely with clinical teams. They will oversee day to day operational activity and lead the strategic development of the PACS service for CRH. The post holder will be the Trust expert in all issues relating to and affecting PACS, advise on appropriate prioritisation for service delivery and improvement and be responsible for the content, integrity, safe use and security of the PACS systems in the clinical environment. Key elements of the role are: Ensuring the PACS and RIS operates efficiently and effectively, both clinically and financially. Continuously striving for improved performance and leading ...

benefits package includes a company car or car allowance , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … much more! What youll do on a typical day: Lead major HRIS projects including SAP SuccessFactors Onboarding, Employee Central enhancements, and ServiceNow HR Service Delivery implementation Develop and maintain project plans , timelines, budgets, and RAID logs to ensure successful delivery and risk mitigation Collaborate with global HRIS ...

benefits package includes a company car or car allowance , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … much more! What you’ll do on a typical day: Lead major HRIS projects including SAP SuccessFactors Onboarding, Employee Central enhancements, and ServiceNow HR Service Delivery implementation Develop and maintain project plans , timelines, budgets, and RAID logs to ensure successful delivery and risk mitigation Collaborate with global ...

learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across … direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management ...

technology equipment Provide guidance and support to customers, families, and professionals Keep accurate records using HR and case management systems Contribute to high-quality service delivery across our Supported Housing services Your work will make a real difference, helping residents maintain independence and wellbeing while ensuring the right … detail A full UK driving licence (required) and willingness to travel across Nottingham Additional Requirements: Enhanced DBS check Commitment to high-quality customer service Willingness to work flexible hours including evenings, weekends, and bank holidays Why Work With Us? Nottingham City Council offers a supportive working environment and excellent ...

coordinating efficient and profitable overseas trips • Supporting travel planning, including risk assessments, visas, accommodation and transport • Liaising with internal departments to ensure smooth service delivery • Completing leather grading accreditations • Acting as a professional ambassador for the organisation's services About You You'll be organised, adaptable and confident … mechanical skills • Additional languages (Chinese, Spanish, Vietnamese or Thai) What's on Offer • Salary up to £26,000 • 25–30 days annual leave (service related) • Life assurance • Group personal pension plan • Income protection • Free on-site parking • Flexible working hours Additional travel benefits: • Fully paid UK and international travel ...

Payroll and HR markets, including trends, challenges, and opportunities. Acquire detailed knowledge of MHR’s product offerings, including People First, iTrent, and managed service delivery. Establish and nurture relationships with prospective customers, pursuing opportunities to successful closure. Create and shape opportunities using a consultative, value-based approach. Prepare ...

within logistics, transport and supply chain Deliver presentations, proposals and commercial negotiations with confidence Work closely with operational teams to ensure smooth onboarding and service delivery Maintain accurate records, forecasts and activity reports Represent the company at industry events and networking opportunities About You Proven success in business ...

effective services that support the business and colleagues nationwide. This is an exciting opportunity for a driven IT leader who enjoys balancing strategy with delivery and who wants to play a key role in shaping the group’s technology landscape. Job Responsibilities As an Infrastructure Operations Manager, your … safeguard business operations. Monitoring performance and capacity, driving proactive improvements and optimisation. Managing supplier relationships, contracts and budgets, ensuring value for money and service excellence. Evaluating emerging technologies and making recommendations that enhance scalability, security, and efficiency. Collaborating with Service Desk, Information Security, and Applications teams to ensure ...

implementation of a product operating model, still novel in higher education but increasingly vital to public sector innovation. Our approach combines agile delivery with operational excellence, ensuring services are both resilient and user focused. From AI and automation to endpoint management and cyber security, the Directorate is focused … cloud and on-premises platform infrastructure. They will ensure platform resilience, scalability, and IT security while mentoring other team members. The role will oversee delivery of key infrastructure projects, acting as a technical escalation point and ensuring successful delivery as well as the oversight of infrastructure monitoring, backup ...

Regional Head of Delivery - Justice (Custody & Community) Location: East Midlands (regional remit across custody and community services) Contract: Full-time Permanent Salary: £54,500 Are you a strategic, values-led leader with a strong track record of delivering high-performing justice services? We are seeking a Regional Head … Delivery to provide strategic and operational leadership across custody and community teams in the East Midlands. This is a pivotal senior role with responsibility for leading the CFO Evolution Contract, driving performance, financial sustainability and service quality, while building strong relationships with commissioners, partners and stakeholders across ...

Service Desk Analyst - Nottingham (Hybrid) Are you a customer-focused professional looking for a role that balances office collaboration with the flexibility of working from home? Join our team of six analysts in Nottingham, where we pride ourselves on solving problems at the first point of contact and maintaining … high standards of service. The Role As a Service Desk Analyst, you will be the first point of contact for technical incidents and enquiries. Your focus will be on the user experience, ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls ...

Service Desk Analyst - Nottingham (Hybrid) Are you a customer-focused professional looking for a role that balances office collaboration with the flexibility of working from home? Join our team of six analysts in Nottingham, where we pride ourselves on solving problems at the first point of contact and maintaining … high standards of service. The Role As a Service Desk Analyst, you will be the first point of contact for technical incidents and enquiries. Your focus will be on the user experience, ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls ...

line isolations and issuing permits for maintenance activities. Working with electrification & plant systems including isolators, distribution systems, generators, substations, and overhead lines. Planned maintenance delivery and prompt response to emergent work. Supervision and instruction of Assistant Technicians, Apprentices, and contractors. Coaching and mentoring junior team members. Project work … technical modifications to infrastructure assets. Tool and equipment upkeep to ensure safe operation. Collaboration with engineering teams for effective service delivery. Flexible travel across Nottingham sites. Requirements. Electrical background with a Level 3 qualification (or equivalent). Experience with isolations, permits , and electrification & plant environments. Knowledge of distribution systems ...