101 to 109 of 109 Service Delivery Jobs in the East Midlands

within the managed services estate. Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high-impact service requests, ensuring they are resolved to a high technical and operational standard. This role is focused on network stability, technical leadership, and continuous service … will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service delivery. Job Role ResponsibilitiesTechnical Escalation, Ownership & Resolution (60%)Own and resolve complex 3rd line network incidents, problems, and escalations Act as the senior escalation ...

Software Licence Management team that helps customers control cost, reduce risk and get greater value from their software estate. Working alongside experienced specialists and service teams, you’ll turn licence, entitlement and usage data into accurate insight that supports compliance, renewals and day-to-day service delivery. … undertake and obtain the clearance required for the role, is essential What you’ll do Support the Licence Manager, in the day‐to‐day delivery of Software Licence Management services, completing work to agreed priorities and timescales. Maintain accurate licence, entitlement, contract, application and renewal records. Collect, validate ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a senior Azure DevOps/Infrastructure Engineer to take ownership of our Azure cloud infrastructure. This … Access Management Design and implement robust Role-Based Access Control (RBAC) policies across our Azure environment. Set up and manage users, groups and service principals to ensure secure, least-privilege access to all Azure resources. Monitoring and Observability Build dashboards to monitor performance, utilisation and health of Azure resources ...

using customer insight, operational data, financial analysis, and performance metrics. Lead large-scale transformation programmes spanning customer journeys, operating models, business processes, technology, and service delivery. Build compelling business cases and secure sponsorship from senior partners. Deliver complex Lean projects from initial diagnosis through implementation and benefits realisation. Champion … organisations where resources are not directly owned. Experience delivering transformation across multiple areas, including customer journeys, operating models, business processes, technology, data, controls, and service delivery. Exceptional storytelling skills, with the ability to simplify complex information and create compelling narratives that drive action. Additional Information Benefits package includes: Hybrid ...

supporting Global and Regional audits. Building strong relationships with HRIS and key Global stakeholders. Identifying opportunities to improve processes, increase data visibility, enable self‐service and enhance HR service delivery. WHAT ARE WE LOOKING FOR? You’ll be naturally curious and enjoy understanding how systems and data … meaningful insight.Most importantly, you’ll be someone who can bring together people, systems and data to help deliver a more efficient and effective HR service across UKIN. You’ll ideally have: A solid understanding of the priorities and constraints of an HR Shared Services team. Experience working with ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a hands-on HubSpot CRM Implementation Assistant to work closely with one of our founders … inside HubSpot to bring our CRM vision to life building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate. This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service ...

customer satisfaction. The role involves diagnosing and resolving complex technical issues, delivering proactive solutions, and collaborating with internal teams and external stakeholders to enhance service delivery. The Implementation Consultant also contributes to the development of best practices, technical documentation, and process improvements, ensuring compliance with organisational standards and driving … installation, configuration and consultancy tasks. The Implementation Consultant role is a customer facing role and regular contact with NECSWS customers is expected. Defines Service and Support Best practice Installation and configuration of GIS software. Receiving and replying to technical support enquiries from a range of customers and working through ...

multi-cloud Kubernetes clusters and ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance … experience with Terraform (IaC) and GitOps practices. Cloud Architecture: Proficiency in managing multi-cloud environments (AWS, Hetzner, GCP). Technical Depth: Strong understanding of service mesh and microservices architecture. Observability: Solid experience with observability tools for metrics, logging, and tracing. Security Mindset: Practical experience implementing security best practices within ...

translating them into technology solutions that drive operational and commercial success. You’ll lead a team responsible for business applications and systems, overseeing the delivery of technology initiatives, supplier relationships, and application roadmaps while ensuring the business receives a first-class IT partnership service. Key Responsibilities Build strong relationships … Develop and own technology roadmaps aligned to business objectives. Lead, coach and develop a team of Business Systems Managers and Developers. Drive the successful delivery of application and business system improvements. Act as the primary technology advisor to assigned business functions. Manage third-party suppliers and strategic technology partnerships. ...