1 to 25 of 44 Technical Support Jobs in the East Midlands

health care, manufacturing, construction, financial services, transport, and hospitality. Our services include IT infrastructure, management, consultancy, cloud services, and security. Our team has extensive experience in IT management and support, storage and data protection, cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one … goal of everyone in our team is to make our clients exceptionally happy. The Technical Support Analyst plays an important role in making sure that happens. The Technical Support Analyst handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that … the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical Support Analyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical More ❯

and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have … work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breedIT support for our clients. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients Analyze and document an unfamiliar client/server network environment while … for newly created service tickets Prioritize tickets created Follow Thrives’ best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting and resolutions through clear non-technical communication Demonstrate the correct level of urgency while resolving client incidents Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office More ❯

Our client is a Northampton based company seeking a Technical Product Support Engineer . This role offers a great opportunity to work on demanding engineering projects, supplying production solutions to leading UK engineering companies, improving their efficiency and productivity. The company enjoys a respected position in the marketplace for technologically advanced and high precision products. Job Objectives The … Technical Product Support Engineer is responsible for the technical support within the UK and Ireland. You will maintain and grow business with existing customers through your support and technical expertise. Main Duties Support our exciting range of products out in the marketplace. Follow up and take ownership of customer queries via telephone, email … online meetings (e.g., MS Teams), and face-to-face meetings. Support high-end and technically advanced solutions to manufacturing companies in the UK and Ireland. Report directly to and initially job shadow the Technical Director. Conduct work in a skilled, safe, and professional manner. Take ownership of challenges and opportunities to their conclusions. Develop skills and set personal More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, northampton col-narrow-left Client: Action1 Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, chesterfield col-narrow-left Client: Action1 Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, lincoln col-narrow-left Client: Action1 Location: lincoln, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, nottingham col-narrow-left Client: Action1 Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks. You will be working … with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PCs, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided. If you have … a passion for IT and looking to bring new ideas to the team this could be the role for you. Key responsibilities will include: Answering the technical line to support our clients as the first point of contact. Provide remote and telephone support for client networks and applications. Responsible for handling support of ticket requests which More ❯

relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the … chance to develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technical support More ❯

3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯

Senior Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or similarwho … is ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect to receive … Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical faults, answering queries, or fulfilling requests to allow the user to More ❯

Our Support Services team play a pivotal role … within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great … opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our “swarm” approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Lincoln Client: Hawksworth Location: Lincoln, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Do … PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your responsibilities will include providing technical support for the client's environment, working on both … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If you are excited about More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Job Category: Other Client: Hawksworth Location: Derby, United Kingdom EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Support and troubleshoot PHP-based applications, such as Zend Framework, across Linux and … Windows environments. Provide technical support for the client's environment, working on both Linux and Windows servers. Optional: database experience, ideally on mainframe. Represent the client as the first point of contact. Diagnose and troubleshoot performance and integration issues. Required experience: 5+ years in tech support, hands-on PHP technology, Linux and Windows server experience, basic networking More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Northampton Client: Hawksworth Location: Northampton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, such as Zend Framework. The role … involves providing technical support for our client's environment, working on both Linux and Windows servers. Company: Global Software company specializing in DevOps, version control, and security. Fully remote. Responsibilities include: Representing our client as the first point of contact Demonstrating expertise in PHP to help customers Diagnosing and troubleshooting performance and integration issues Qualifications: 5+ years in … technical support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting skills Database experience, especially on mainframe, is a plus but not essential. If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Nottingham Client: Hawksworth Location: Nottingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote position … Framework, across Linux and Windows environments? Our client is a highly reputable software company, used by organizations including NASA, with a wide-ranging impact. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework. Your responsibilities will include providing technical support for our client's environment on both … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, especially … Zend Framework. In this fully remote role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience is a plus but not essential. Your responsibilities include: Representing our client as the first point of contact Helping customers by demonstrating your expertise in PHP Diagnosing and troubleshooting performance and integration … issues Supporting Linux and Windows servers Basic networking and shell scripting Requirements: 5+ years in tech support Hands-on experience with PHP-related technology Linux and Windows server experience Basic networking and shell scripting skills If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your More ❯

Job Description Technical Support Engineer Parking Systems Castle Donington We are seeking a proactive and hands-on Product Support Engineer to provide technical support to both our customer base and internal field engineers. You will be instrumental in troubleshooting, diagnosing, and resolving technical issues across our hardware and software platforms. This role combines telephone … based, remote technical support with hands-on configuration and occasional site visits, offering an exciting opportunity to grow within a dynamic, technology-driven environment. Reporting to our Technical Support Team Leader, you will work closely with the key members of the Field Service, Operations and Customer Services Teams, amongst others key stakeholders, ensuring we are providing … enhance security and convenience for our customers. With a very strong emphasis on customer satisfaction, we prioritise innovation and continuously strive to exceed expectations through both our products and technical support services. CAME Parkare UK, who are part of the CAME Group of companies, are a wholly owned subsidiary of Parkare Group, a world leader in the design More ❯

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts. Working in the Global Field Services Turnarounds team, the Technical Support … responsibilities will be predominantly focused on growing our Service and Turnaround business within the EMEA region. This will be a hybrid role whereby the applicant will be expected to support on-site turnaround projects in the EMEA region as well as supporting the wider team at our Zeeco facility in Stamford, Rutland (UK). This role requires a dynamic … individual who can adapt to business requirements to provide technical support to our clients and internal sales members, working across the EMEA region solving technical problems and providing innovative engineered solutions for our client base. Key responsibilities: Support our EMEA client base with the requirement for travel worldwide when required. Carry out mechanical and electrical tasks More ❯

us push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to … e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level More ❯

Paynt Market Harborough, England, United Kingdom Technical Support Specialist Paynt Market Harborough, England, United Kingdom 3 weeks ago Be among the first 25 applicants Direct message the job poster from Paynt Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and … us push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to More ❯

Join to apply for the Technical Support Engineer (Welder Fabricator) role at Zeeco, Inc. 2 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer (Welder Fabricator) role at Zeeco, Inc. Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong … and environmental compliance. At Zeeco, we foster a dynamic work environment driven by a strong culture and supportive leadership that promotes growth and encourages new ideas. Our commitment to technical excellence and client-focused solutions ensures that every decision we make is geared towards providing personalized service and addressing complex challenges. We also prioritize our community, the environment, and … not just a goal, but a way of life. Join us and contribute to our mission of driving sustainable performance across the globe. About The Position As our new Technical Support Engineer (Welder Fabricator) you will predominantly focus on growing our Service and Turnaround business within the EMEA region. Supporting our EMEA client base with the requirement for More ❯

Technical Support Engineer (CNC/Machine Tooling) £35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do you want … excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a Technical Support Engineer to their team. In this dynamic role your time … meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support. This role would suit a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role within More ❯

Location: Leicester Salary: £38,000 - £42,000 Job Type: Permanent The Engineering division here at SF Recruitment are currently recruiting for a Technical Support Engineer/Braking Systems Engineer. to help support projects for our client based in Leicester. Company benefits: - 25 days holiday including Bank Holidays - Company Car - Opportunities for development and training - Site closed over … in a pivotal role directly supporting our Senior Engineer - Braking Systems. You will focus on EBS (Electronic Braking Systems), EBPMS (Electronic Braking Performance Monitoring Systems), and Telematics, providing critical support and training to trailer builders, fleet customers, and end users. Responsibilities: - Collaborate closely with the Senior Engineer - Braking Systems on project initiatives. - Deliver comprehensive training and technical support to trailer builders, fleets, and end users regarding EBS, EBPMS, and Telematics systems. - Troubleshoot technical issues and provide direct support to ensure smooth operation of braking systems. - Stay informed about legislative changes and organizational guidelines (e.g., DVSA, DfT) impacting the commercial vehicle sector. Your Skills and Experience: - Solid understanding of Category O (HGV trailer) Electronic Braking Systems More ❯