the development of our growing portfolio of complex embedded digital systems. Your role will be leading the day to day line management of the team, identifying opportunities and driving process improvements while promoting a delivery focussed culture on some of the most exciting and challenging products and technology in defence today. The role will require a blend of technical … and test of embedded systems onto hardware platforms Excellent communication skills- ability to inspire and drive teams to succeed Project management - planning, budgeting and delivery mind set Innovation and improvement - the ability to foster a culture of improvement and challenging the norm Engineering is at heart of our business; and this role will give you an opportunity to More ❯
the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and … to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the end-to-end order fulfilment process, from validation to delivery and proof of receipt. Ensure accurate order entry (Orderwise), stock allocation, order tracking and efficiency throughout. CRM Management Maintain accurate customer records in the CRM … system. Generate CRM reports to improve sales and customer service. Use CRM insights to support process improvements. Customer Service Team Leadership Lead, motivate, and develop the customer service team. Allocate tasks, monitor performance, and provide coaching. Ensure service standards and process guidelines are consistently met. Communication & Product Knowledge Keep customers, Sales, and internal teams proactively updated. Build an More ❯
them. Key responsibilities and tasks include: Integrate customers and developments into software systems and manage data workflows Liaise with internal teams, external clients, and customers to support the integration process Assist with budgets for new developments and attend meetings with Legal and New Schemes departments Maintain CRM systems, update reports, and issue accurate correspondence Manage workload, prioritise tasks, and … support colleagues when required Drive process improvements, meet departmental targets, and ensure client satisfaction Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Proficient in Microsoft Office, especially Excel (data manipulation, VLOOKUP, pivot tables). Strong communicator with excellent written and verbal skills. Detail-oriented, numerate, responsible, and works with integrity. Self-motivated, methodical … in finance and/or property management; GCSEs A–C in English & Maths (A-Level preferred). Proactive in developing skills and making sound, independent or collaborative decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
Pontoon
scale events. Maintain ownership of issues, ensuring timely updates for stakeholders. Stay updated with technology trends to improve resolution times and share insights with the team. Identify and implement process improvements while publishing knowledge base articles for new issues. Generate reports on ticket volumes and collaborate with the team to provide on-site support five days a week. Be …/7 shift environment with strong call handling skills. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If More ❯