ServiceNow Jobs in the East of England

51 to 63 of 63 ServiceNow Jobs in the East of England

ServiceNow Architect

Ipswich, Suffolk, United Kingdom
InfinityQuest Ltd,
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Architect

Hemel Hempstead, Hertfordshire, United Kingdom
InfinityQuest Ltd,
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Engineer

Watford, England, United Kingdom
Addition+
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Posted:

Customer Service Engineer

stevenage, east anglia, united kingdom
Addition+
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Posted:

Customer Service Engineer

luton, bedfordshire, east anglia, united kingdom
Addition+
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Posted:

Customer Service Engineer

watford, hertfordshire, east anglia, united kingdom
Addition+
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Posted:

Senior ServiceNow Developer

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sopra Steria
Are you passionate about Service Now and on the lookout for a new exciting opportunity? The role of a Senior ServiceNow Developer at Sopra Steria is integral to the practice delivering high-quality, product-based solutions to a variety of clients. Youll be involved during the entire project lifecyclefrom design and development to configuration, testing, and deploymenttranslating user stories into … expertise and customer-facing skills, all while working under the mentorship of a lead developer. We seek individuals with experience in developing and delivering end-to-end solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external partners. We can offer great career progression opportunities, benefits which you can flex to meet … from home, there would be ad-hoc travel to our office in London as well as various client sites. What you'll be doing: Drive the successful implementation of ServiceNow solutions across multiple customer environments, ensuring seamless integration and value delivery. Design, prepare, and implement robust test cases using the ServiceNow Automated Test Framework (ATF) to make sure platform reliability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior ServiceNow Developer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Sopra Steria
Are you passionate about Service Now and on the lookout for a new exciting opportunity? The role of a Senior ServiceNow Developer at Sopra Steria is integral to the practice delivering high-quality, product-based solutions to a variety of clients. Youll be involved during the entire project lifecyclefrom design and development to configuration, testing, and deploymenttranslating user stories into … expertise and customer-facing skills, all while working under the mentorship of a lead developer. We seek individuals with experience in developing and delivering end-to-end solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external partners. We can offer great career progression opportunities, benefits which you can flex to meet … from home, there would be ad-hoc travel to our office in London as well as various client sites. What you'll be doing: Drive the successful implementation of ServiceNow solutions across multiple customer environments, ensuring seamless integration and value delivery. Design, prepare, and implement robust test cases using the ServiceNow Automated Test Framework (ATF) to make sure platform reliability More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Customer & Retailer Care Engineer

Watford, Hertfordshire, England, United Kingdom
Addition
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯
Employment Type: Full-Time
Salary: £65,000 - £70,000 per annum
Posted:

Service Desk Manager

Hoddesdon, Hertfordshire, England, United Kingdom
Interquest
focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established … Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The … closely with Infrastructure, Field Support, and Applications teams to deliver seamless service and maintain effective communication with stakeholders across the business. The role further involves maximising the value of ServiceNow through workflow improvements, reporting, and automation, while also promoting knowledge sharing, self-service adoption, and the development of support documentation. Candidates should be educated to A Level standard and bring More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Service Desk Manager

Hoddesdon, Hertfordshire, South East, United Kingdom
InterQuest Group (UK) Limited
focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established … Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The … closely with Infrastructure, Field Support, and Applications teams to deliver seamless service and maintain effective communication with stakeholders across the business. The role further involves maximising the value of ServiceNow through workflow improvements, reporting, and automation, while also promoting knowledge sharing, self-service adoption, and the development of support documentation. Candidates should be educated to A Level standard and bring More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

ITSM Configuration Management Specialist

Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
the CMDB to support seamless gaming experiences worldwide. Shape the CMDB roadmap, delivering smarter processes and better data integrity. Act as the go-to expert for CI discovery and ServiceNow CMDB, managing integrations and troubleshooting with precision. Collaborate with cross-functional IT, development, and infrastructure teams to keep configuration data current and reliable. Deliver clear, actionable reports to monitor CMDB … performance and drive improvement. Keep ahead of the curve by adopting new ServiceNow innovations and technologies. What We're Looking For Proven experience implementing and optimising CMDBs across diverse environments. Strong expertise in ServiceNow (or similar platforms) for CMDB and service mapping. Solid understanding of ITSM processes (Change, Problem, Incident) and configuration item management. Familiarity with hardware, software, and application … CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯
Employment Type: Contract
Rate: £650 - 700 per day + Inside IR35
Posted:

ITSM Configuration Management Specialist

Cambridge, Cambridgeshire, United Kingdom
La Fosse Associates
the CMDB to support seamless gaming experiences worldwide. Shape the CMDB roadmap, delivering smarter processes and better data integrity. Act as the go-to expert for CI discovery and ServiceNow CMDB, managing integrations and troubleshooting with precision. Collaborate with cross-functional IT, development, and infrastructure teams to keep configuration data current and reliable. Deliver clear, actionable reports to monitor CMDB … performance and drive improvement. Keep ahead of the curve by adopting new ServiceNow innovations and technologies. What We're Looking For Proven experience implementing and optimising CMDBs across diverse environments. Strong expertise in ServiceNow (or similar platforms) for CMDB and service mapping. Solid understanding of ITSM processes (Change, Problem, Incident) and configuration item management. Familiarity with hardware, software, and application … CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ServiceNow
the East of England
10th Percentile
£39,250
25th Percentile
£50,000
Median
£55,000
75th Percentile
£87,500