12 of 12 1st/2nd Line Support Jobs in England

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company ...

1st / 2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st / 2nd Line Support … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10 / 11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using ...

Title: 1st / 2nd Line IT Support Location: London WC2 - Office based five days a week. Salary: £40,000 to £45,000 Benefits: Pension, Healthcare, Season Ticket Loan, 26 days holiday plus BH. Excellent opportunity to join a small and highly … 2nd line support that has a good grounding in the following: M365 Basic Networking Win 10 / 11 Ideally some experience of Azure AD Any experience of working for a law practice would be welcomed This is a great opportunity to take sole ...

incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10 / 11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering … ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10 / 11, Active Directory, Basic networking (TCP / IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full ...

1st / 2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st / 2nd Line … senior engineers Clearly explaining issues and potential solutions to customers in a professional and approachable manner Escalating complex or unresolved cases to Level 2 / Level 3 support with well-documented findings Maintaining accurate case notes in the support ticketing system Assisting with testing ...

with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable … site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details ...

support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This … bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment … speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st / 2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support … users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment ...

client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month … contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...