2nd Line Support Engineer Jobs in England

1 to 25 of 57 2nd Line Support Engineer Jobs in England

Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer

Shoreham-By-Sea, West Sussex, United Kingdom
Clearwater People Solutions
ATTENTION! 2ND LINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line Support Engineer to thrive in our client's fast … paced environment. Have you got 2nd Line Support experience? Are you on the search for a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line Support … Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working on 2nd line tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Additional Benefits
Posted:

2nd Line IT Support Engineer

Swindon, Wiltshire, South West, United Kingdom
100% IT Recruitment Ltd
2nd Line IT Support Engineer Nr Swindon - Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company … Clearance or the ability to obtain it. In this role, you will cover a broad range of Device, Compute, Network and Application services. Providing 2nd Line support to teams across multiple geographic locations Resolution of reported faults escalated to 2nd Line Support … This role does not include any Microsoft 365/Azure support . In order to be successful in your application for the 2nd line support engineer position, you should have: Broad knowledge of IT and communications services and technologies General IT more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line IT Support Engineer

Croydon, London, United Kingdom
In Technology Group
2nd Line IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2nd Line IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I … have a fantastic opportunity for a 2nd Line IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2nd Line IT Support Engineer … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2nd line capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
Employment Type: Permanent
Salary: £28000 - £35000/annum Unbelievable Benefits
Posted:

Support Engineer, 2nd line, COR5692

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line Support Engineer - Hybrid Working

Epsom, Surrey, United Kingdom
Hybrid / WFH Options
Penguin Recruitment
2nd Line Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line Support Engineer to … team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line Support Engineer will come with specific technical training, but the ideal candidate will be working for an … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Benefits
Posted:

2nd Line Support Engineer

Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2nd Line Support Engineer to join their dynamic team. Job Title: 2nd Line Support Engineer Salary: £25,000.00 - £30,000.00 per year … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2nd Line Support Engineer, you will support managed services clients by resolving hardware, software, and network issues. … You will interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer

Northampton, Northamptonshire, United Kingdom
Connexa Technology Limited
2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This … an exciting opportunity for an individual with a passion for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

2nd Line IT Support Engineer

Fareham, Hampshire, South East, United Kingdom
Matchtech
2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be … in the Hampshire office 5 days a week, with additional business travel to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2nd line Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support more »
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer

St Leonards, England, United Kingdom
MFK Recruitment
Our reputable and award-winning client is seeking a 2nd Line IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company … of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the 2nd Line IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic … is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and more »
Posted:

2nd Line IT Support Engineer

Norwich, England, United Kingdom
MFK Recruitment
We have an excellent opportunity for a 2nd Line IT Support Engineer to join our client in Norwich (NR4). MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company … company has a very strong reputation in retaining their employees, due to their excellent culture and progression opportunities. We are searching for a talented 2nd Line IT Support Engineer to be based on-site, just outside of Tuckswood. 2nd Line … that all tickets are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels 2nd Line IT Support Engineer – Qualifications & Knowledge: 2+ years of experience within the IT sector Experience of working in more »
Posted:

2nd Line Support Engineer

Portishead, Somerset, United Kingdom
Tria
2nd line Support Engineer Microsoft Stack/Azure/Windows server Up to £33k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2nd line Support Engineer to support their customers. As 2nd line support, you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and … to a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2nd line support experience Microsoft Stack - Azure, SharePoint, etc Active Directory Windows Server A positive mindset and a willingness to learn. more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Career Progression + Training
Posted:

IT Support Engineer - 2nd Line - Schools

Princes Risborough, Buckinghamshire, South East, United Kingdom
Hireful
opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … an IT Support capacity, but who feels that their progression opportunities are limited. Role: IT Support Engineer aka 2nd Line Support , 1st Line Support, Service Desk Analyst, 3rd Line Support Location … Working hours: Mon-Fri 8:30am-5pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »
Employment Type: Permanent
Salary: £24,000
Posted:

1st / 2nd Line IT Support Engineer

Surrey, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

2nd Line support engineer

Oxfordshire, United Kingdom
Confidential
2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based Manufacturer Knowledge Base investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »
Posted:

2nd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Confidential
2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 2022 365 Support for Email more »
Posted:

2nd Line Support Engineer

Dorset, United Kingdom
Concept Resourcing
Job Title: 2nd Line Support Engineer Location: Dorset Salary: £37,000 per annum Employment Type: Full-time, Permanent We are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle tickets through resolution or escalation, ensuring high levels of customer satisfaction and adherence to Service Level Agreements (SLAs). This is an opportunity to be … mutually supportive technical environment where your career progression is just as important as the work they carry out! Key Responsibilities: Take ownership of support tickets and manage them through to resolution or escalation. Troubleshoot, maintain, and support systems including Microsoft Exchange, Active Directory, Cloud services (Azure more »
Employment Type: Permanent
Salary: £37000/annum
Posted:

2nd Line IT Support Engineer

Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to … support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »
Employment Type: Permanent
Salary: £24,000
Posted:

2nd Line IT Support Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Circle Group
2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology … to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

1st/2nd Line Support Engineer

North London, London, United Kingdom
In Technology Group
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site. As a 1st/2nd line support engineer, you will be … as a senior point of contact for resolutions from the service desk and escalating above as appropriate. Daily Responsibilities: Be responsible for 1st/2nd line support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. more »
Employment Type: Permanent
Salary: £26000 - £33000/annum
Posted:

Second Line IT Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
Second Line IT Support Engineer Second Line IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the … Client: Our client is an established provider of managed IT Support with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers … when it comes to escalating more complex technical problems. Second Line IT Support Engineer Skills: Previous experience providing 2nd Line Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

2ND LINE SDWAN SUPPORT ENGINEER -SOLIHULL/BRACKNELL

Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2ND LINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2nd Line SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates … this level of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be … government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer more »
Employment Type: Contract
Posted:

2nd Line Support Engineer - 365 Specialist

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer Infrastructure Specialist

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer GBP 37000

Basildon, Essex, United Kingdom
Nextech Group Ltd
Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/… Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills more »
Employment Type: Permanent
Salary: £33000 - £37000/annum Training, flex work, pensioN
Posted:
2nd Line Support Engineer
England
10th Percentile
£25,500
25th Percentile
£27,500
Median
£32,000
75th Percentile
£35,000
90th Percentile
£38,750