26 to 50 of 57 2nd Line Support Engineer Jobs in England

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and … operating systems Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance more »

Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known … for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the … is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking … for someone with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. … As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes more »

In Technology Group are supporting one of our MSP clients recruit for an experienced 2nd line engineer. As a 2nd line support engineer, you will be responsible for providing L2 solutions for their clients, acting as a senior point of … contact for resolutions from the service desk. Daily Responsibilities: Be responsible for 2nd line support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network issues Ensure that SLAs are being met more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in … the daily working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »

2nd/3rd Line Support Engineer Permanent Position Basingstoke (On site) We are looking for 2nd/3rd Line Support Engineer to join a high profile project based in Basingstoke (On site Working), to work as more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our … client specialises in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited more »

Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues … need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in more »

1st/2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 1st/2nd Line IT Support … role offers 2 day remote/with 3 days site-based working. You must have 2 years plus experience within a similar IT support/desktop support role with the ability to actually resolve calls. You must have technical skills in Windows 10/Windows … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. Your Mission 💪 The role of 2nd Line Support Engineer (Onsite) is a key player in our Managed Services team. This role is dedicated to … with continual service improvement, key performance indicators and agreed service level agreements. How you’ll fit in to the big picture ✨ As a 2nd Line Support Engineer (Onsite), you'll be pivotal in our Managed Services team dedicated to one key customer. … their needs, and align our services accordingly, reinforcing our reputation as a trusted technology partner. What you’ll be doing 🎯 Provide dedicated customer support for Microsoft stack, networking, on-premise hardware, and other technologies Handle reported incidents from the ticketing system within SLA Offer support in more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »

My client is looking for a 2nd Line IT Engineer to support with ongoing work and clearing BAU back-log. Someone with experienced supporting Audio-Visual Hardware is desirable. Role: 2nd Line IT Engineer Rate: £200+ per day … onsite - 5 days per week) Duration: 3+ months initially (strong potential of extension) Start: ASAP Skills: · Proven experience of working in a 1st/2nd Line IT support role · Active Directory/Accounts Administration/Fault Finding · Supporting IT or Audio-Visual hardware, software or more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Immediate Start! Salary: £30,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have … 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £30,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong … 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as … well as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the … 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting more »

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a … working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as more »

We are seeking a 2nd Line Support Engineer for our Foundation IT team. The Digitally Enabled Learning Strategy will require high-quality, effective support for students and staff within each school. Students and staff need to be confident that when an … are kept fully informed about the progress of any resolution when an issue cannot be resolved immediately. The Foundation IT Team provides IT support for all staff, students and parents across the Foundation, working under the leadership of the Foundation IT Team Manager and the direction of the … Director of Digitally Enabled Learning. Working as part of the Foundation IT Team, you will provide the following: support for the delivery of the Foundation-wide SLA across all schools and departments; an initial point of contact for staff and students requiring help with IT issues and queries. more »

Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving … incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and updates more »

2nd Line IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc. · Support & configuration of any printer (non-barcode) on shop floor and in office like HP · Support & configuration of smart devices such as MX2/Motion and Dell Tablets for workstations. … Support & Configuration of PC's (Critical Shop Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile more »