DesktopSupport Analyst ?" Bank ?" City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full … range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system More ❯
Helpdesk and DesktopSupport Analyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯
Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT DesktopSupport Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktopsupport technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking … many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a DesktopSupport Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupport Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate … to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers … to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktopsupport and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯
Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund, gym membership … contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond … and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction More ❯
The Service Desk role is to provide professional and effective first and second level support to all News Corp business users and departments globally on various networks and computer systems within the organization, onsite or remotely. Experience: Minimum 12 months Service Centre experience in a corporate environment Proven experience working directly with multiple levels of customers, including senior management More ❯
On site 5 days a week - MUST drive and own a car - ITIL Foundation or CompTIA certs**** £30-34,000 DesktopSupport Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled 2nd … line IT Support Engineer. They require ITIL foundation cert, or CompTIA certs. This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations … efficiently and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and supportMore ❯
DesktopSupport Engineer x 2 - New! (REFGJ26) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented DesktopSupport Engineers to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following … Strong Technical Support Experience Good troubleshooting/problem solving skills Office 365 administration & troubleshooting skills Desktop troubleshooting Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and delivering onsite time with the team Working with the team More ❯
DesktopSupport Engineer | £36,000 - £42,000 | Hybrid Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who are … looking for a Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV Support What More ❯
Junior DesktopSupport Engineer | £25,000 - £30,000 | Onsite Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who … are looking for a Junior Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV SupportMore ❯
Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits Overview: A global financial services firm is hiring a desktop/2nd Line & Infrastructure Support Manager to lead a newly formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service … a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience managing 2nd/3rd Line teams in enterprise environments … technical certifications Package: £80K - £90K basic salary Hybrid - London (3 days per week) Discretionary bonus Excellent pension contribution (up to 17%) Private healthcare Excellent additional lifestyle and health benefits Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits More ❯
Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits Overview: A global financial services firm is hiring a desktop/2nd Line & Infrastructure Support Manager to lead a newly formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service … a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience managing 2nd/3rd Line teams in enterprise environments … technical certifications Package: £80K - £90K basic salary Hybrid - London (3 days per week) Discretionary bonus Excellent pension contribution (up to 17%) Private healthcare Excellent additional lifestyle and health benefits Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits More ❯
DesktopSupport Analyst ?" Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupport Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the … core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users across several countries in Europe with the bulk in the City London. This position will require you to have experience in hardware builds for … take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Hays Technology
IT DESKTOPSUPPORT ENGINEER LOCATION - HULL SALARY - UP TO £34,000 + BENEFITS FT ON SITE Your new role An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and … troubleshoot & resolving issues related to hardware, software and networks. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in a similar DesktopSupport/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting More ❯
Step into a rewarding career as a Desktop Hardware Support Engineer! Are you an experienced 1st Line Hardware Engineer looking to take your expertise to the next level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We're inviting you to join our DesktopSupport Service team, proudly based in Gloucestershire. In this role, you'll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/fix activities and IMAC tasks (Installs, Moves, Additions, Changes) to workstation builds and network port configurations, your technical know-how will truly make a difference. You'll also … delve into standalone and encrypted laptop support, managing system builds, repairs, and re-accreditation with finesse. You will be working 5 days a week onsite and must be eligible for DV (Developed Vetting) clearance to be considered. We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities. More ❯
passport . Candidates without current clearance must be willing to undergo vetting. Role Overview: We are seeking a proactive and security-cleared (or clearance-eligible) Laptop Refresh Engineer to support a large-scale hardware migration project across secure UK sites. This role involves hands-on setup of refresh clinics, device handling, and accurate updating of workflow systems under the … refreshes in line with standard operating procedures. Update the contractor’s workflow management system accurately at each stage. Escalate any technical or procedural issues to the Post Migration Technical Support Specialist or Site Manager promptly. Essential Requirements: Active SC Clearance or willingness to undergo SC vetting . UK passport and British Citizenship (mandatory due to security requirements). Experience … in IT hardware support, deployments, or migrations. Attention to detail and ability to follow instructions in a structured environment. Good communication and teamwork skills. How to apply? Please send a CV to kacey.norris@experis.co.uk More ❯
adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer … Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT Services standards and workflow procedures. … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment rooms to comply with IT More ❯
Senior DesktopSupport Analyst - £80,000 - Trading I'm looking for a Senior DesktopSupport Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktopsupport, including working closely with traders and senior business … and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous experience working in trading/asset management - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. Salary up to £,000, 30% bonus, 12% pension More ❯
Senior DesktopSupport Analyst - £80,000 - Trading I'm looking for a Senior DesktopSupport Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktopsupport, including working closely with traders and senior business … and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous experience working in trading/asset management - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. Salary up to £,000, 30% bonus, 12% pension More ❯
Job Title: IT Support Engineer Position Overview We are looking for a proactive and skilled IT Support to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients’ network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.. The ideal candidate … will have previous IT support experience and exceptional knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs … customer and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to service management principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯
London, England, United Kingdom Hybrid / WFH Options
Fortray Global Service Limited
Job Title: IT Support Engineer Position Overview We are looking for a proactive and skilled IT Support to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients’ network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.. The ideal candidate … will have previous IT support experience and exceptional knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs … customer and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to service management principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯