1 to 16 of 16 Help Desk Support Jobs in England

My client is looking to recruit a help desk support person The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply need to have - a more »

IT SERVICE DESK SALARY - £25,000 - £30,000 EXCELLENT BENEFITS BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of … satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets and providing … technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and technology. Minimum more »

Essential Duties and Responsibilities Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant … appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction more »

Role: IT Helpdesk Support Location: Farnborough Salary: £45,000 - £49,000 + Benefits Are you an IT Support Specialist looking for a new challenge? Do you have experience with both hardware and software support? If this sounds like you and you want to work … for a leading manufacturing business with a fantastic working environment then read on… The responsibilities of the IT Helpdesk Support are as follows: Help desk, first line technical support for hardware and software End-user training Daily data centre operations Installing systems and software … Performance statistics generation Creating and maintaining user profiles Liaising with suppliers and end-users The successful IT Helpdesk Support will have the following skills/experience: In depth knowledge of Windows XP operating system Microsoft Office Package Windows 2003 active directory security IT technical problem solving and a more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

1st LINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based … following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware more »

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to … for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will … have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end more »

on the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT Helpdesk Support Engineer. Within this role, you will be reporting to the Team Lead and providing support for all of the IT/… Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able more »

MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially … wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a … domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with … support contacts to resolve technical issues within the desktop environment. Recommend procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support more »

with electrical or electro-mechanical devices? Fluent in Spanish ? Great customer skills? If so, I’d love to hear from you! Spanish-speaking Helpdesk support – the role: Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home … service desk’ position providing support to clients who are using my customer’s systems – advanced 3D imaging machines , together with the IT support surrounding these networked devices. It’s a permanent career opportunity – a position you can really settle with and grow for the long … remit. Working Monday to Friday , 37.5hrs (1hr lunch): to a shift-system: (Apply online only)hrs and (Apply online only)hrs. Spanish-speaking Helpdesk support – the candidate: Full and ongoing training will be given, but the client does seek a strong base level of electronics/hardware experience more »

Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW! About our more »

st Line Support - Helpdesk Technician ** £22,500 - £28,000 ** Full training programme ** Monday to Friday ** Regular team socials ** Pension ** 22 days hols + bank holidays ** 10 min walk from station ** Are you seeking a 1st line support role within a dedicated Helpdesk Team, with future potential … problems, progressing them to colleagues if currently out of your remit/understanding Worked with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understanding of the importance in providing and maintaining first class customer experience at all more »

systems to provide information relating to: e-procurement Contracting EBME Estates maintenance Facilities services General enquires To provide a full and comprehensive Administrative support to the Estates, Facilities and Procurement managers. Main duties of the job The Team member will be responsible for covering the Helpdesk on a … follow up and complete. To message take and process electronically in a timely manner. To support customers in all avenues of Helpdesk support, from raising a job request, to ID Badges and Room Booking queries About us Employees, workers, and/or contractors will be expected more »

Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW! About our more »

can also consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding … need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes and solutions more »