Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across Laboratory, Packaging, and … Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless operations in both … laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated issues. Ensure compliance with More ❯
IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Cloud Select Ltd
IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Cloud Select Ltd
IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯
we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh … providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at Trainline, you will be responsible for Ticket lifecycle management through active dashboard monitoring, workload management and reporting Proactive Incident resolution within SLA, working closely with … on customer service End-user initial engagement through our ITSM ticketing platform, collaboration apps and onsite Tech Bar. You're the face of Workplace Technology for our internal Trainliners! IT Asset Management - inventory control leveraging supporting toolsets, h/w refresh in line with policy, secure disposal compliance, CSIP discipline to mature lifecycle management Seamless on/off-boarding More ❯
Business Analyst/Digital Media/£63,000/Hybrid 2 Days We're working with a global events and media organisation undergoing major digital transformation who are looking for a Business Analyst (with strong technical exposure) to join their Transformation team. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys turning complex … challenges into structured solutions, and wants to be part of a collaborative, change-driven team. As a Business & Technical Analyst, you'll play a central role in delivering large-scale projects and continuous improvement initiatives across digital systems and platforms. You'll work closely with cross-functional teams - from stakeholders and product leads to developers and data analysts - to More ❯
IT Support Analyst (1st/2nd line) £30-35,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to … either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge of corporate infrastructure. Custom More ❯
Job Description Organon is recruiting for an IT Infrastructure Analyst to join our world class manufacturing site in Cramlington, Northumberland. This role within the IT Department is to support our infrastructure; including networks, server platforms and their supporting facilities and hardware; ensuring that these systems are developed, implemented and maintained within Corporate and Regulatory guidelines. Role Responsibilities … Co Management and delivery of minor capital projects. Provide infrastructure support for other IT projects, aligning with company technology standards. Key member of the IT Packaging Modernisation/Expansion project - defining and implementing modern technology standards with global SMEs. Collaboration with global technology teams through value streams. Coordinate delivery of infrastructure assets with local vendors. Active role in … defining and designing our local infrastructure landscape as part of our assets Lifecycle Management program. Participate in continuous improvement processes working with the IT team and business to realise productivity and operation availability of critical site assets. Contribute towards defining system and strategy for Infrastructure assets (Lifecycle Management). Support and troubleshoot infrastructure incidents and issues, leveraging global experts More ❯
Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and … with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional More ❯
Overview We are seeking talented Business Analysts to support an IT portfolio of Infrastructure and Digital Transformation projects. This role requires strong organisational and communication skills to drive success in a dynamic environment. The role has two components: Client Focused - delivering consultancy and analytical services to clients to co-create value Expleo - ensuring quality framework compliance, supporting the BA … practice and working within others as part of a multidisciplinary delivery team Responsibilities For a client engagement: Support projects from all IT disciplines (network, servers, security, data centre). Understand IT strategy and technical standards. Conduct stakeholder analysis and engagement. Run workshops for detailed requirements gathering. Manage business analysis work independently. Create business cases and analysis documents. Ensure … Qualifications BCS Business Analysis International Diploma (or equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Experience in IT environments and understanding of applications, infrastructure, and software projects. Advanced MS Excel and working knowledge of MS Power oint, MS Visio, and MS Word. Requirements gathering via multiple techniques.Facilitation More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
iDPP
Junior IT Support Engineer Location: Milton Keynes (On-site) Rate: £150 per day via umbrella company Contract: 10 weeks initially - potential for extension Are you a recent graduate or early in your IT career and looking for your next big step? Were seeking a motivated Junior IT Support Engineer to join our team in Milton Keynes. This … is a fantastic opportunity to gain hands-on experience in a dynamic technical environment, working directly with customers to ensure smooth and effective IT operations. About the Role: Youll be providing on-site technical support, installing and maintaining hardware and software, troubleshooting issues, and ensuring our clients systems are running at their best. This role is perfect for someone … certify systems and applications. Ensure issues are followed up or escalated promptly. Maintain a high level of professionalism and meet agreed service levels. What Were Looking For: Degree in IT, Computer Science, or related field (or equivalent technical qualification). Up to 2 years experience in an IT support or similar role (graduates welcome). Basic understanding of More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Eutopia Solutions ltd
Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in … and compliance checks. Participating in user acceptance testing (UAT) and documenting outcomes. Researching and suggesting system improvements. What We're Looking For Experience or education related to HR systems, IT support, or business system administration. Good analytical and problem-solving skills with strong attention to detail. Ability to understand technical documentation and workflows. Strong written and verbal communication skills. … deadlines. Discretion and professionalism when dealing with confidential information. Familiarity with Workday or similar HRIS platforms such as Oracle, SAP etc (advantageous but not essential). What's in it for You 33 days holiday (including bank holidays) Company laptop and phone Contributory pension scheme Health care plan and life assurance Discounts with major retailers and restaurants Employee assistance More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
Frankfurt am Main, Hesse, Germany; London, England, United Kingdom This is a hybrid role and can be based in London or Frankfurt. The Role As a Senior IT Security Analyst at euNetworks, you will play a key role in protecting the organisation against information security threats by implementing and maintaining both technical and organisational safeguards. Working closely with … the Information Security Steering Team and as part of the broader IT function, you will be instrumental indriving forward our security posture. What will you be doing? Administer and maintain the Security Information and Event Management (SIEM) system and other IT security platforms. Review and evaluate security aspects of IT projects, identifying risks and ensuring appropriate controls … are implemented. Investigate and respond to security incidents and queries, coordinating with relevant teams. Continuously monitor IT infrastructure for vulnerabilities, anomalies, and other potential security issues. Plan and coordinate external penetration tests to identify and address security weaknesses. Compile and deliver regular reports (monthly and quarterly) on the organisation's security status and risk landscape. Manage and maintain content More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯
I'm working on a fantastic opportunity for an IT Service Desk Analyst to join a well-established law firm known for its collaborative environment and strong technology function. This is a permanent, office-based role supporting users across legal and business departments, with a focus on excellent customer service and technical support. The Role: You’ll be … offboarding process for users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need: 2+ years’ experience in a similar IT support or service desk role Excellent communication and customer service skills Solid technical knowledge of Microsoft 365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people and offers exposure to More ❯
impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you … certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond … to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions More ❯
Exciting opportunity for a Resource Management Analyst to join this global Energy company for a 6-12 month contract. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading … as you help drive continuous improvement through effective processes. You’ll ably identify current and future skills and capability gaps and produce insights and reporting that will help the IT business achieve its goals and drive optimum performance. More specific duties will include: •Helping to drive quality, availability, and consistency across the resource management data. •Handling the release of … resources from assignments. •Working with the IT Sourcing team to source contractors (from request to contract set up). •Managing escalations for respective groups in case of resource allocation issues. •Supporting continuous improvements and other initiatives within the team. Accountabilities general •Manage and support account management face-up for selected resource group to ensure robust technical, functional and domain More ❯
Exciting opportunity for a Resource Management Analyst to join this global Energy company for a 6-12 month contract. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading … as you help drive continuous improvement through effective processes. You’ll ably identify current and future skills and capability gaps and produce insights and reporting that will help the IT business achieve its goals and drive optimum performance. More specific duties will include: •Helping to drive quality, availability, and consistency across the resource management data. •Handling the release of … resources from assignments. •Working with the IT Sourcing team to source contractors (from request to contract set up). •Managing escalations for respective groups in case of resource allocation issues. •Supporting continuous improvements and other initiatives within the team. Accountabilities general •Manage and support account management face-up for selected resource group to ensure robust technical, functional and domain More ❯
Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology and completely More ❯
Our client is seeking to complement its existing IT team with the addition of TWO SUPPORT DESK ANALYSTS . You will be an IT Service Desk analyst, with a positive approach and a 'can-do' attitude. You will need to be flexible and adaptable to the needs of the business, the chairman , and stakeholders . Ability to … react quickly , as necessary, to resolve IT-related issues, in multiple locations including on occasion the Chairman's private jet. This is a unique opportunity that will enable you to progress your career within a dynamic, forward-thinking, and exciting group of businesses as it enters a new period of extensive growth and expansion in the UK and More ❯
Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … rooms shipshape Supporting project work and occasional visits to nearby offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK … driving licence Bonus Skills (not deal-breakers): Microsoft 365 or Active Directory admin experience Exposure to AWS or PowerShell Broader familiarity with Linux and Apple tech stack Why it’s a great move: The company offers a blend of hands-on experience, structured support, and team culture, plus some excellent perks. This isn't just a support role, itMore ❯
This vibrant and expanding company are looking for a Business Analyst to work closely with the CEO in this exciting phase of their expansion. , The Company is an end-to-end digital solution organisation. They are looking for an experienced Business Analyst to join their team. In this role, you’ll be the bridge between business needs and … South Africa and Thailand, with the CTO and a systems manager/UAT person being the only UK based part of the team. This role is key in that it will be a senior and key member of the development team which will include architecture and strategy decisions. Key Responsibilities: • Collaborate with stakeholders to gather and define business requirements … scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, Information Systems, or related field • 3+ years of experience as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that More ❯
Role: IT Service Desk Analyst Expiry Date: November 05, 2019 Job Details: Start from: ASAP Duration: 2 months with possible extension Rate: £120 - £130/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office 2016 Experience with Skype for Business SCCM deployment experience Excellent More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯