An established investment management firm is seeking a mid-level IT Support Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office while also … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
An established investment management firm is seeking a mid-level IT Support Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office while also … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must … have access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes More ❯
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external … support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal … communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal … communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
with the wider infrastructure teams helping to define support requirements and improvements to service across Compute and Storage services. Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas. Assist in improving the Compute & Storage services, propose and … services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Degree or equivalent … relevant qualification in an IT related discipline or relevant industry experience. Knowledge of basic software, networking, and hosting concepts. Excellent verbal and written English communication skills. Experience in a service desk support role, ideally working to SLAs. Experience in administering and operating enterprise infrastructure environments, with Microsoft Technology stack More ❯
of several high-growth businesses. We provide innovative energy solutions that empower businesses to prosper in a sustainable world. The jobholder: As an experienced IT Financial Planning Analyst, you will be involved in setting up and operating IT Financial Planning processes and reporting. As a member of … the product team, working autonomously and within a team, you will play a pivotal role working with the IT Leadership Team as well as the Finance function in driving change and efficiency across the organisation. Essential functions of the job: Financial Planning & Forecasting Work with the IT Leadership … budget and financial forecasts. Developing financial and investment plans. Budgeting: Preparing budgets and forecasts, and presenting them to management. Cost modelling: Proposing improvements in IT cost modelling & cost allocation. Analysis & Decision Support Producing accurate and timely financial reports. Analysing costs, identifying inconsistencies, and proposing improvements. Reporting Performance management: Identifying More ❯
West Harptree, Somerset, United Kingdom Hybrid / WFH Options
YTL UK
Wessex Water is looking for an experienced IT Business Analyst to join our innovative, successful, and collaborative team. We play an important role in the successful growth and expansion across WWSL business and wider YTL Group. This role offers a hybrid of office and home working (the option … this role. What you'll do Representing the business analysis function, you will work closely with a range of business stakeholders to ensure the IT project team has all the analysis documents required to support the development and/or delivery of a solution that meets business objectives and … day, your responsibilities will include: Collaborating with business stakeholders and evaluating their requests to determine feasibility for a range of change initiatives, including large IT projects/programmes, PowerApps, and Minor Changes. Eliciting, documenting, validating, and prioritising complex business requirements (functional and non-functional) using a range of analysis More ❯
Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project More ❯
health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on … highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners … including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project More ❯
One Education is one of the largest education support companies in England. An opportunity has arisen for a suitably qualified, highly motivated and experienced IT Service Desk Analyst to deliver IT support services on our behalf. Why work for One Education? We are one of the biggest … of services to schools and other agencies We are at the forefront of creative practice We take pride in our diversity of practice including IT, HR, Educational Psychology, Finance, Safeguarding and Payroll to name a few. Our website will inform you of the full range of services we offer. … and well-being are truly acknowledged and supported The ideal candidate will have excellent communication skills and a fundamental understanding of servers and networking. It would be desirable if you also have experience of working in education as One Education supports in Primary and/or Secondary School environments More ❯
Role: IT Service Desk Analyst Expiry Date: November 05, 2019 Job Details: Start from: ASAP Duration: 2 months with possible extension Rate: £120 - £130/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office More ❯
fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include … user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility … Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯
fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include … user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility … Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯
Robert Half has partnered exclusively with a company in the Healthcare industry who are recruiting for an IT Business Analyst for a 12 month FTC contract. This is to support the smooth transition of IT systems and services and to support future acquisitions across the UK. Please … and recommend technical solutions Translate business needs into technical specifications for 3rd parties, in-house teams and business partners. About You Proven experience in IT industry, supporting technical changes Understanding of mergers and acquisitions within an IT scope Good understanding of healthcare market, clinical services Understanding of project More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Hunter Bond
My leading Financial Services client are looking for a talented and motivated Business Analyst to help take them through a large transformation programme, being the face of IT within the organisation. This is a brilliant opportunity to work for a growing business, in a supportive team. They are … Desirable experience: Dynamics365 CRM/D365 Real Estate system knowledge Experience working on migration projects from on-prem to cloud Understanding of ISO 27001 IT Security Risk Management Salary: Up to £70,000 + bonus + package Location: London (good work from home options available) If you are interested … in this IT Business Analyst position and meet the above requirements please apply immediately. More ❯
This role is fully onsite and the "right to work in the UK" is required. The ideal candidate is an experienced Level 2 IT Service Desk Analyst with a track record of supporting users within mid-large sized international corporate firms. Alvarez & Marsal (A&M) is a global … the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results. Overview: The position of IT Field Services Support Specialist will be based in the London office and be part of the core Field Services team to support all UK and … International users by front facing contact via walk-up desk, email, telephone and/or remote tool for all technology related problems. The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups using our More ❯
This role is fully onsite and the "right to work in the UK" is required. The ideal candidate is an experienced Level 2 IT Service Desk Analyst with a track record of supporting users within mid-large sized international corporate firms. Alvarez & Marsal (A&M) is a global … the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results. Overview: The position of IT Field Services Support Specialist will be based in the London office and be part of the core Field Services team to support all UK and … International users by front facing contact via walk-up desk, email, telephone and/or remote tool for all technology related problems. The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups using our More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to … contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You’ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus … ll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP More ❯
IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to More ❯
Acord (association For Cooperative Operations Research And Development)
and non-Epic systems. Applies a consultative approach in working across internal teams and external partners to understand and define difficult problems. This Senior IT EPIC Analyst will be responsible for: Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic … ensure integration. Researches and analyzes the functionality of vendor and internally developed applications. Coordinates Epic integration requirements for non-Epic applications with the appropriate IT team in conjunction with vendor support. Maintains, upgrades and tests associated third party integrations. Guides less experienced team members in necessary build and testing. More ❯
IT/Desktop Support Analyst x 2/3 - New (REFBJ19) £30,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the … following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall More ❯
Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a … willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯
number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of … query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the … initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10/11, Office 365 and a number of internal applications. More ❯