ITSupportEngineer Übersicht Effizient funktionierende IT-Systeme sorgen dafür, dass der Betrieb bei Amazon jederzeit in Höchstgeschwindigkeit läuft. Unser ITSupport Team arbeitet hinter den Kulissen daran, Probleme zu beheben und unsere Systeme zu verbessern, damit unser Betrieb optimal läuft. Dein Fokus liegt darauf sicherzustellen, dass unsere IT-Infrastruktur den Anforderungen unseres … Warehouse-Umfeld der Zukunft entwickeln. Diese Stelle wird zunächst als Teilzeitstelle ausgeschrieben, es besteht jedoch die Möglichkeit zur Vollzeitanstellung. Key job responsibilities Deine Hauptaufgaben • Unterstützung von Endbenutzergeräten und der IT-Infrastruktur in Deinem Gebäude • Hilfe bei wesentlichen Netzwerkprojekten, beispielsweise den IT-Einrichtungen für neue Amazon-Gebäude • Vorschlagen neuer Prozesse, die den Einsatz von IT an den Amazon … Förderung von Kolleg:innen A day in the life Du arbeitest vor Ort und besuchst mehrmals im Monat andere Betriebsstandorte in Deutschland und eventuell auch international. Als Teil unseres ITSupport Teams arbeitest Du mit Kolleg:innen remote ebenso wie im Büro zusammen und unterstützt sie bei jeglichen Problemen. Du nutzt Dein Fachkönnen, um den optimalen Betrieb unserer More ❯
Derby, England, United Kingdom Hybrid / WFH Options
TieTalent
Join to apply for the Senior ITSupportEngineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior ITSupportEngineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job Description Provide support for Windows Server, Networks, and IT Infrastructure. Join an … established IT Managed Services company based in Derby. Work from the Derby office 4 days/week with 1 day WFH. Participate in the team 'on-call' shift rota, typically one Saturday per month (paid at time and a half). Support a range of IT infrastructure including Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications … O365, SaaS/PaaS/IaaS, Printers, Linux, Cloud (AWS/Azure). Troubleshoot and resolve IT incidents and escalated tickets. Maintain high customer satisfaction and meet SLAs. SupportIT projects such as installations, upgrades, and migrations. Mentor and coach a small team of 1st/2nd Line Support Engineers. Must hold a full UK Driving More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Birchwell Associates Ltd
Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced ITSupportEngineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of … IT infrastructure and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . … Assist in IT projects, including migrations, system upgrades, and implementations. Provide proactive monitoring and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line ITsupport role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience More ❯
Overview We are seeking a skilled IT/OT (Operational Technology) Engineer to join a new state-of-the -art global production facility. You'll join the business as they work towards commissioning stage and into production - you'll play a part in this amazing new facility coming to life. The ideal candidate will possess a strong technical … background in both corporate IT systems (e.g., networks, servers, cybersecurity) which must also be expended to industrial control systems (e.g. SCADA, PLC network management, OT device configuration, devices hardening etc). On offer: A basic salary of £45,000 - £50,000 (negotiable DOE) Vitality Private Health 10% employer Pension Contributions Annual bonus scheme Life Assurance Confidential Employee Assistance Programme … Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, walks and golf.) Responsibilities - Monitor, troubleshoot, and support production IT systems. - Administer and secure industrial networks. - Implement change control procedures and maintain documentation for assets. - Perform general maintenance, security updates, upgrades, diagnostics, and data backups of workstations or server (in IT and OT domains). More ❯
Overview We are seeking a skilled IT/OT (Operational Technology) Engineer to join a new state-of-the -art global production facility. You'll join the business as they work towards commissioning stage and into production - you'll play a part in this amazing new facility coming to life. The ideal candidate will possess a strong technical … background in both corporate IT systems (e.g., networks, servers, cybersecurity) which must also be expended to industrial control systems (e.g. SCADA, PLC network management, OT device configuration, devices hardening etc). On offer: A basic salary of £45,000 - £50,000 (negotiable DOE) Vitality Private Health 10% employer Pension Contributions Annual bonus scheme Life Assurance Confidential Employee Assistance Programme … Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, walks and golf.) Responsibilities - Monitor, troubleshoot, and support production IT systems. - Administer and secure industrial networks. - Implement change control procedures and maintain documentation for assets. - Perform general maintenance, security updates, upgrades, diagnostics, and data backups of workstations or server (in IT and OT domains). More ❯
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
London, England, United Kingdom Hybrid / WFH Options
Eko Devices
is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the … AI. We are a remote first company, but the company is based in Stockholm and has over 300 employees across Europe. Job Summary: We are looking for an enthusiastic ITSupportEngineer with a SaaS Ops mindset to join our team. This entry-level role is focused on providing exceptional user support and maintaining our SaaS … applications and IT infrastructure. The ideal candidate will be passionate about technology, eager to learn, and ready to assist users with their technical needs. Responsibilities: Provide first-line technical support to internal teams and users, resolving issues related to SaaS applications, hardware, and software. Assist with the setup, configuration, and maintenance of SaaS applications and IT systems. More ❯
Worcester, Worcestershire, West Midlands, United Kingdom
Get Staffed Online Recruitment
IT & Telecoms SupportEngineer Worcester Salary - £30,000 - £35,000 About Us We are an award-winning company providing managed IT and telecommunication services to organisations across a range of industry sectors. Since launching in 2002 we have grown year on year, expanding our products and services as technology has developed, helping organisations improve their business … practices and profitability. About the role As a Systems Engineer, you will be part of a busy and friendly support team. No two days will be the same and you will be exposed to a variety of technologies daily with clients across multiple sectors. You will be providing helpdesk support to a wide range of customers, and … must. You need to be both confident in writing and on the phone and able to talk customers through fault finding whilst having excellent customer service skills. Responsibilities: Provide support assistance for both hardware and software issues, remotely and in-person. Regularly travel to sites to provide support in-person. Collaborate with hardware and software vendors to identify More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers … languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Join to apply for the ITSupportEngineer (Urgent) role at InterQuest Group . A leading financial services organisation is seeking a Desktop Support Analyst to join their London-based team. This role offers an exciting opportunity to work in a dynamic, high-performing environment, providing hands-on support across a wide range of technologies. … You will support approximately 100 users across multiple offices, handling 1st and 2nd line support tasks with exposure to 3rd line support. The role covers desktop and network support, cloud platforms, and endpoint management. Key Responsibilities Provide daily support for desktops, networks, telephony, video conferencing, and mobile devices Monitor and maintain local IT infrastructure, including … backups, storage, and virtualisation Support cloud and collaboration tools: Azure, Microsoft 365, Citrix, Intune, Teams/Zoom Administer mobile devices via MS Intune & Endpoint Produce clear documentation and follow IT procedures Liaise confidently with staff and external partners at all levels Skills & Experience 3+ years in ITsupport roles (1st/2nd line), ideally within financial More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Gravesend, England, United Kingdom Hybrid / WFH Options
Apex IT Consultants
Salary: £35,750.00 - £40,000.00 per year Location: Hybrid remote in Gravesend DA12 Timing: Monday to Friday Job Summary As an ITSupportEngineer at Apex, you will bring your expertise in ITsupport and customer service to ensure seamless operations for clients while also contributing to key projects. Our ideal candidate will: Have excellent … with strong attention to detail and the ability to work well independently and as part of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation … upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with Microsoft 365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore. Experience with SharePoint and More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Senior ITSupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Join to apply for the ITSupportEngineer role at Law Business Research . Get AI-powered advice on this job and more exclusive features. Why LBR? An amazing market position, enviable growth, collaboration, and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our … workload Interacting with staff at all levels Supporting a busy medium-sized business with offices in London, Hong Kong, and the US 2 to 3 years of first-line support experience on Windows Skills, Knowledge, and Expertise Providing front-line support via calls and emails Logging issues and updating users Working with third-party suppliers and escalating issues … Maintaining IT documentation Testing IT services and equipment regularly Assembling new computers and network cabling Training users on Microsoft and third-party products Supported applications include MS 365, SharePoint, Windows 10/11, Active Directory, Azure, MS Edge/Chrome, File Servers, Exchange, Teams Basic printing support Providing support across multiple regions Desirable: CompTIA A+, Network+ More ❯
London, England, United Kingdom Hybrid / WFH Options
Disguise
Join to apply for the 2nd/3rd Line ITSupportEngineer role at Disguise Join to apply for the 2nd/3rd Line ITSupportEngineer role at Disguise Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and … hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Job Title: 2nd/3rd Line ITSupportEngineer Location: London HQ/Hybrid Reports to: Head of IT Employment Type: Full-Time Job Summary We are looking for a technically skilled and proactive 2nd to … 3rd Line ITSupportEngineer to join our IT team. You will act as a critical escalation point for complex technical issues, working across cloud platforms, networking environments, and enterprise IT systems. This role requires a strong background in multi-vendor cloud services, endpoint security, modern workplace infrastructure, and enterprise support tools. As part More ❯
to harness science, technology and services to create a community of origin verified buyers and suppliers, protecting our people and planet. Sustainability isn’t just about tackling climate change; it represents a growing conscience around our actions and the impact they have on people, animals and the planet. The personal, professional and governmental move to sustainable practice is driven … change our impact on the world, but we can’t do this without knowing the certainty of our actions. Transparency is one way of holding ourselves accountable, but for it to be effective, it must be underpinned by proven traceability. Our scientific traceability does just that. Working with Mother Nature, we help brands across fashion, food, and pharmaceutical … make changes across their supply chain to operate more sustainably and pass those assurances onto their consumers. About the Role We’re looking for an experienced and hands-on ITSupportEngineer to join our global team. In this role, you’ll provide 1st–3rd line support across multiple regions and be the go-to person More ❯
London, England, United Kingdom Hybrid / WFH Options
Disguise Technologies Limited
a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Job Title: 2nd/3rd Line ITSupportEngineer Location: London HQ/Hybrid Reports to: Head of IT Employment Type: Full-Time Job Summary We are looking for a technically skilled and … proactive 2nd to 3rd Line ITSupportEngineer to join our IT team. You will act as a critical escalation point for complex technical issues, working across cloud platforms, networking environments, and enterprise IT systems. This role requires a strong background in multi-vendor cloud services, endpoint security, modern workplace infrastructure, and enterprise support tools. As part of a global support function, occasional out-of-hours and weekend support may be required. Key Responsibilities Technical Support Provide advanced 2nd and 3rd line support to users across multiple locations and time zones. Own and resolve complex incidents and requests within SLAs. Investigate recurring problems, perform root cause analysis, and implement More ❯
assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line ITSupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring … workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and a drive … and flexible work scope which gives the right candidate an excellent opportunity to expand their knowledge and work on new and exciting systems. This is very much a "make it your own" role where the work is limited by your own abilities and drive. We have a very open culture where collaboration, inclusion, and close working within the team More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
ITSupportEngineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to … secure a 3rd Line - 2nd Line ITSupportEngineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line ITSupportEngineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP … VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
ITSupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled ITSupportEngineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
ITSupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled ITSupportEngineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯